REMCS Agent Operator's Guide
1.5
Contents
Before using this online manual
About This Guide
Chapter 1 Overview of REMCS Agent
1.1 Outline of Entire REMCS
1.2 Connection Type to REMCS Center
1.3 Functions of REMCS Agent
1.3.1 Registration
1.3.2 Remote notification
1.3.3 Investigation information collection
1.3.4 Reception of firmware (microprogram)
1.4 Flow until Start of Service
1.4.1 Preparing environment
1.4.2 Installation
1.4.3 Registration
1.4.4 Setting up REMCS environment
1.4.5 Connection check
Chapter 2 Use of the Services
2.1 Menu Flow used to set up REMCS
2.1.1 REMCS services on a PRIMEPOWER SMC
2.1.2 eXtended System Control Facility(XSCF) notification
2.2 Setup for PRIMEPOWER models 800/900/1000/1500/2500/HCP2500
2.2.1 Selection of connection type
2.2.2 Internet Connection
2.2.2.1 Registration
2.2.2.2 REMCS environment settings
2.2.2.3 Setup for REMCS service of PRIMEPOWER SMC
2.2.3 Internet Connection(MAIL Only)
2.2.3.1 Registration
2.2.3.2 REMCS environment settings
2.2.3.3 Setup for REMCS service of PRIMEPOWER SMC
2.2.4 Point-to-Point(ISDN/VPN) Connection
2.2.4.1 Registration
2.2.4.2 REMCS environment settings
2.2.4.3 Setup for REMCS service of PRIMEPOWER SMC
2.2.5 Management Server Connection
2.2.5.1 REMCS environment settings
2.2.5.2 Registration
2.2.5.3 Setup for REMCS service of PRIMEPOWER SMC
2.2.6 REMCS service for Hot Spare SMC Configuration
2.3 Operation of PRIMEPOWER models 800/900/1000/1500/2500/HCP2500
2.3.1 Operation
2.3.2 Display and modification of different kinds of information after start of operation
2.3.3 Collecting software investigation information
2.4 Setup for PRIMEPOWER models 1/200/250/400/450/600/650/850/SMC
2.4.1 Selection of connection type
2.4.2 Internet Connection
2.4.2.1 Registration
2.4.2.2 REMCS environment settings
2.4.2.3 REMCS environment settings via XSCF (applies to PRIMEPOWER models 250/450 only)
2.4.3 Internet Connection (MAIL Only)
2.4.3.1 Registration
2.4.3.2 REMCS environment settings
2.4.3.3 REMCS environment settings via XSCF(applies to PRIMEPOWER models 250/450 only)
2.4.4 Point-to-Point(ISDN/VPN) Connection
2.4.4.1 Registration
2.4.4.2 REMCS environment settings
2.4.4.3 REMCS environment settings via XSCF(applies to PRIMEPOWER models 250/450 only)
2.4.5 Management Server Connection
2.4.5.1 REMCS environment settings
2.4.5.2 Registration
2.4.5.3 REMCS environment settings via XSCF(applies to PRIMEPOWER models 250/450 only)
2.5 Operation of PRIMEPOWER models 1/200/250/400/450/650/850
2.5.1 Operation
2.5.2 Display and modification of different kinds of information after start of operation
2.5.3 Collecting software investigation information
2.6 Error message list
2.6.1 Message of select connection type
2.6.2 Message of registration
2.6.3 Message when REMCS environment is set
2.6.4 Message on operation
2.6.5 Message when REMCS environment via XSCF is set
2.6.6 Error return code list
Chapter 3 Collection of Software Investigation Information
3.1 Overview of Software Investigation Information Collection
3.2 Opening and Closing the Investigation Information Collection Menu
3.3 Operating the Investigation Information Collection
3.3.1 Menu structure of investigation information collection
3.3.2 Main menu of investigation information collection
3.4 Investigation Information Collection Menu
3.4.1 Incident number entry menu
3.4.2 Basic software information selection menu
3.4.3 Crash dump selection menu
3.4.4 Software information selection menu
3.4.5 Filename direct specifying menu
3.4.6 Executing investigation information collection
3.5 Save Area Administration Menu
3.5.1 Information selection menu
3.5.2 Operations selection menu
3.6 Automatic collection information selection menu
3.7 Save Area of Investigation Information
3.7.1 Location of save area
3.7.2 Checking the free disk space
3.7.3 Structure of save area
3.8 Notes on Use
3.8.1 System without tape device
3.8.2 Sending investigation information to REMCS Center
3.9 Simplification of Collection Work
3.9.1 Scheme of simplification
3.9.2 Script for collecting the investigation information
3.10 Environment Definition File
3.11 Message List