REMCS Agent Operator's Guide 1.5

1.4.1 Preparing environment

The environment and conditions required to start service when the machines are connected to the REMCS Center are explained.

[Conditions for connecting with the REMCS Center]

To connect a customer's machines to the REMCS Center, the following conditions must be met.

1)In the case of Internet Connection

1. The customer's machines must be operated in an environment enabling connection to the Internet. An environment where connection to the Internet is available requires an Internet service provider (ISP) contract and installation and setup of connection machines (e.g., router).

2. The capabilities of sending e-mail through the Internet and accessing the Internet using HTTP must be provided. (*1)

   *1) in the network environments of some customers, approval must be obtained to send e-mail through the Internet and to access the Internet using HTTP. Contact the network administrator of the respective customers for details. Contact the network administrator of the respective customers for details.

   Note) Security systems such as firewalls must be prepared as requested by a customer.

2)In the case of Point-to-Point Connection

Installation of apparatus etc. is needed separately. Please contact our support member.

3)In the case of Management Server Connection

Management Server etc. is needed separately. Please contact our support member.

[Preparation of settings]

1)In the case of Internet Connection

To set up a customer's machines and REMCS Agent, the network-related information listed below is required. Each setting is different depending on the network environment used by the customer.

Item		Contents
System (machine) settings
1	IP address	IP address of the machine Sub-net mask Default gateway
2	Domain name system (DNS)	DNS server setting used to determine the name of the network computer (hostname) Hostname and domain name of the machine itself IP address of DNS server
REMCS Agent settings
3	Mail server (SMTP)	Server used by REMCS Agent to send mail Hostname and domain name of the mail server (or IP address)
4	Communication mail address	Mail address used by REMCS Agent to send mail.
5	Administrator mail address	Mail address for sending information from the center to customers.
6	HTTP PROXY server (as required)	Server used by REMCS Agent for HTTP communication. Hostname and domain name (or IP address) of PROXY server

2)In the case of Point-to-Point Connection

Please contact our support member.

3)In the case of Management Server Connection

Please contact our support member.

[Software Investigation Information Collection]

SIRMS uses 3 semaphores during the Software Investigation Information Collection, in order to control its program resources.

It is recommended that the value of system parameter "Semmni" is increases about 10.

Note) Semmni

Max number of semaphore identifiers, which is referred by using "sysdef (1M)" command.

For example, you insert the record shown as below in /etc/system file, in order to set the value of system parameter Semmni to 20.

set semsys:seminfo_semmni = 20

It is necessary to reboot the system after changing the system parameter.