REMCS Agent Operator's Guide 1.5

2.3.2 Display and modification of different kinds of information after start of operation

Information that is defined during installation of this machine can be displayed and updated by using the machine administration menu.

After the registration has completed, the following menus can be displayed in the "Remote Customer Support System (REMCS) Setup " menu.

Menu item	Outline
1. Registration	Registers customer information and machine configuration information to REMCS Center.
2. REMCS environment setting	Sets up an environment for connection.
3. Operation	Checks a connection to the REMCS Center.
4. Change of Connection Type	Changes connection type with the REMCS Center.

If you want to change the REMCS environment, please change the setup on "host machine", first. And then, change the setup on SMC. It is the same procedure, which is done For initial setup. It is not necessary to setup shared items on SMC because value changed on "host machine" will be used.

When you are using a Hot Spare SMC Configuration, please apply same change on Standby SMC.

Following table shows you which item is shared, and which item is independent.

Menu item	Shared	Independent
Connection Environment by e-mail		O
Sender E-mail Address		O
User authentication of SMTP method		O
POP Server name		O
POP Port No		O
POP User ID		O
POP Password		O
POP Waiting time		O
Connection Environment by HTTPPROXY Server	O
Connection Environment by HTTPPROXY Port No.	O
Connection Environment by HTTPPROXY User ID	O
Connection Environment by HTTPPROXY Password	O
Periodical Connection Information Schedule		O

When you change the connection type, please perform according to the following procedures.

1. Change the connection type of "host machines", which are monitored by SMC.

2. Setup REMCS environment on "host machine".

3. If more than one "host machine" are monitored by one SMC, and if it's not first time for modification on "host machine", select "registration" instead of changing of connection type. And then, choose "resend".

4. Perform registration on SMC,. And, select "update".

5. When the SMC is in a hot spare configuration, set up the REMCS service on the service SMC first, and then set up the standby SMC next.

If you change the settings above, except the connection type, you do not need to change them on the PRIMEPOWER SMC.

When you change the connection type, you also need to change it on the PRIMEPOWER SMC.

When the connection type is different between the Service and Standby, the REMCS Agent will provide unexpected results.