REMCS Agent Operator's Guide 1.5
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UpChapter 3 Collection of Software Investigation Information
Up3.4 Investigation Information Collection Menu

3.4.4 Software information selection menu

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[Selection Item]

0. Do not collect Software information:

If software investigation information is not to be collected, select [0].

1. Specify File Name Directly:

If you want to specify directly the path of the investigation information that you want to collect, select [1].

2. TeamWARE Office :

Among the software installed in the system of a customer, names of the software that can be collected from this menu are displayed. Select the software name that you want to collect.
Note) A unique name can be added to "Software Information Selection" menu by creating a script for investigation information collection. For details, see Section 3.9, "Simplification of Collection Work."

[Selection of Jasmine Information]

"Jasmine" might not be displayed in the selection item of the "Software Information Selection" menu though Jasmine is already installed. In such an event, reopen the investigation information collection menu as follows.

  1. Enter "echo $JAS_SYSTEM" under the environment in which the jasstart command can be executed. Write down the output value.

  2. Log on again with system administrator qualification (root).

  3. Enter the value that was written down as environment variable JAS_SYSTEM as follows.

    Example: JAS_SYSTEM=Value

    export JAS_SYSTEM

  4. Open the investigation information collection menu. If Jasmine is installed, "Jasmine" is displayed as a selection item on the "Software Information Selection" menu.


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