REMCS Agent Operator's Guide 1.5

2.6.4 Message on operation

This section explains the messages displayed during operation from the REMCS Agent window of Machine Administration.

Message	failed in the center connection restart.("return code ": HTTP) Or failed in the center connection restart.("return code ": e-mail) Or failed in the center connection restart.("return code ": file transfer) Or failed in the center connection restart.("return code ": SS-Agent) Or failed in the center connection restart.("return code ") Or Failed resume connection with REMCS center. ("return code ": HTTP) Or Failed resume connection with REMCS center. ("return code": e-mail) Or Failed resume connection with REMCS center. ("return code ": file transfer) Or Failed resume connection with REMCS center. ("return code ": SS-Agent) Or Failed resume connection with REMCS center. ("return code ")
Explanation	A setting error or communication error (e-mail or HTTP communication problem) is assumed.
Response	1) Cope with it with reference to a return code. For details, refer to "2.6.4 Error return code list." When there is no return code in a code list, please contact with your local support. 2) When you do not solve the trouble, please contact with your local support.

Message	failed in the center connection tentative stop. ("return code ": HTTP) Or failed in the center connection tentative stop. ("return code ": e-mail) Or failed in the center connection tentative stop. ("return code ": file transfer) Or failed in the center connection tentative stop. ("return code ": SS-Agent) Or failed in the center connection tentative stop. ("return code ") Or Failed tentative stop of connection with REMCS Center. ("return code ": HTTP) Or Failed tentative stop of connection with REMCS Center. ("return code ": e-mail) Or Failed tentative stop of connection with REMCS Center. ("return code ": file transfer) Or Failed tentative stop of connection with REMCS Center. ("return code ": SS-Agent) Or Failed tentative stop of connection with REMCS Center. ("return code ")
Explanation	A setting error or communication error (e-mail or HTTP communication problem) is assumed.
Response	1) Cope with it with reference to a return code. For details, refer to "2.6.4 Error return code list." When there is no return code in a code list, please contact with your local support. 2) When you do not solve the trouble, please contact with your local support.

Message	Failed in the Hardware Control Program (HCP) reception. ("return code ": HTTP) Or Failed in the Hardware Control Program (HCP) reception. ("return code ": e-mail) Or Failed in the Hardware Control Program (HCP) reception. ("return code ": file transfer) Or Failed in the Hardware Control Program (HCP) reception. ("return code ": SS-Agent) Or Failed in the Hardware Control Program (HCP) reception. ("return code ") Or Failed in firmware download reception. ("return code ": HTTP) Or Failed in firmware download reception. ("return code ": e-mail) Or Failed in firmware download reception. ("return code ": file transfer) Or Failed in firmware download reception. ("return code ": SS-Agent) Or Failed in firmware download reception. ("return code ")
Explanation	Firmware could not be received from the REMCS center. Possible causes of the problem are as follows: 1) The disk capacity is insufficient. 2) The directory for storing received firmware was not found. 3) A communication error occurred.
Response	1) Check the free disk space remaining for the /opt and /var/opt directories. PRIMEPOWER800/1000/2000 GP7000F model 1000/2000: /opt PRIMEPOWER250/450/650/850/900/1500/2500/HPC2500 /var/opt 2) If the free disk space is sufficient, the problem is caused by a communication error or firmware expansion failure. Cope with it with reference to a return code. For details, refer to "2.6.4 Error return code list." When there is no return code in a code list, please contact with your local support. 3) If the settings are normal, please contact with your local support.

Message	The connection could not be confirmed. Or Failed connection confirmation. Or The connection could not be confirmed.("return code ":HTTP) Or The connection could not be confirmed.("return code ":mail) Or The connection could not be confirmed.("return code ":file transfer) Or The connection could not be confirmed.("return code ":SS-Agent) Or The connection could not be confirmed.("return code")
Explanation	A setting error or communication error (e-mail or HTTP communication problem) is assumed.
Response	1) If the return code is displayed[except-500],response by return code is performed. See detail in [error return code list]. If no corresponding return code is in [2.6.4 Error return code list], please contact with your local support. 2) If response by return code is not effective, please contact with your local support. 3) Check whether the REMCS environment is set up normally. Check whether the "e-mail connection environment" is set up normally. Check whether the "HTTP connection environment" is set up normally. 4) If the settings are normal, please contact with your local support.