REMCS Agent Operator's Guide 1.5
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UpChapter 2 Use of the Services
Up2.2 Setup for PRIMEPOWER models 800/900/1000/1500/2500/HCP2500

2.2.1 Selection of connection type

First, select the desired connection type using the following procedure.

  1. Display the "Remote Customer Support System (REMCS) Setup" menu.

  2. If any connection type is not specified yet and the machine can be connected to the administration server, the following menu is displayed.

    image

The following selection items are displayed.

Menu item

Outline

1. Internet Connection

Connects to the REMCS Center via the Internet with mail and HTTP.

2. Internet Connection Mail Only)

Connects to the REMCS Center via the Internet with mail only.

3. Management Server Connection

Connects to the REMCS Center via the administration server.

In this case, the following operation is necessary.

  • Construction of "Management Server"

  • Setting of "Advanced Agent"

Refer to "Service Center Start Guide" for detail.

4. Point-to-Point Connection (ISDN)

ISDN connection to the REMCS Center with ISDN-router.

5. Point-to-Point Connection (VPN)

Connects to the REMCS Center via broadband line such as the ADSL etc., with using VPN router.


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