J2X1-3650-02ENZ2(01)
Before using this online manual Preface Chapter 1 Overview of Troubleshooting 1.1 Type of Problem 1.2 Detecting Errors and Assessing the Impact on Operations 1.3 Analyzing and Handling Problems 1.3.1 Checking and Handling Error Events 1.3.2 Checking and Handling Processing Result Errors 1.3.3 Checking and Handling the Process Down 1.3.4 Checking and Handling the Hang-up 1.3.5 Checking and Handling Performance Problems 1.4 Recovering the Shunsaku System 1.4.1 Recovering from Errors 1.4.2 If an Application Server Fails 1.4.3 If a Server Fails During Command Execution 1.4.4 Restructuring Shunsaku System 1.5 Handling Performance Problems 1.5.1 Performance Problems Caused by the Conductor 1.5.2 Performance Problems Caused by the Director 1.5.3 Performance Problems Caused by the Searcher 1.5.4 Performance Problems Caused by the Sorter 1.5.5 Performance Problems with Applications 1.6 Handling Errors Related to Failovers 1.6.1 Recovering Shared Disk Faults 1.6.2 Recovering from Searcher Failovers 1.6.3 Recovering from Degradation Chapter 2 Examples of Troubleshooting 2.1 List of Examples 2.2 Development Errors 2.2.1 API Errors 2.2.2 Search Errors 2.2.3 Aggregation Error 2.2.4 XML Conversion Error 2.3 Operation Errors 2.3.1 Data Register Error 2.3.2 Error during Data Updating 2.3.3 Sort Error 2.3.4 Managing Disk Capacity 2.4 Recovery Errors Chapter 3 Collecting Troubleshooting Information 3.1 Type of Information 3.2 Collecting Requisite Information 3.2.1 Environment Files 3.2.2 Log Files 3.2.3 Performance Log Files 3.2.4 System Log/Event Log 3.2.5 User's Operation Record 3.2.6 Direct Access Key Definition File 3.3 Collecting Common Information 3.3.1 Search Expressions, Return Expressions, Sort Expressions 3.3.2 API Snapshot Log 3.3.3 Application Sources 3.3.4 XML Data 3.3.5 Shell Script or Batch 3.4 Collecting Information when Error Occurs 3.5 Collecting Information for the Process Down 3.5.1 Investigation Information for the Process Down 3.5.2 Director Data File 3.5.3 Operation Log File 3.5.4 Load Module 3.5.5 Map File (Windows) 3.5.6 Core Stack Trace 3.5.7 Core File 3.6 Collecting Information for the Hang-up 3.6.1 Investigation Information for the Hang-up 3.6.2 Load Module 3.6.3 map file (Windows) 3.6.4 Process Dump 3.6.5 Process Information 3.7 Collecting Information for Performance Problem 3.7.1 Investigation Information for Performance Problem 3.7.2 Performance Information (Solaris) 3.7.3 Performance Information (Linux) 3.7.4 Performance Information (Windows) Appendix A FAQ A.1 General A.1.1 Search Condition A.1.2 Data Updating A.1.3 Character Type Identification A.1.4 Conflict Relationships between Applications and Commands A.1.5 Transaction Control A.1.6 Access Control A.2 Designing A.2.1 Servers/Network A.2.2 Format of Data A.2.3 Character Code A.2.4 Performance Estimation A.2.5 Allowable Values A.3 Installation A.3.1 Setting the Environment A.4 Development A.4.1 APIs Provided A.4.2 Development Environment A.4.3 Environment A.4.4 Search Result Data A.4.5 Return Expression A.4.6 Sample A.5 Operation A.5.1 Importing/Exporting Data A.6 Maintenance A.6.1 Remote Operation A.6.2 Monitoring A.6.3 Backup/Recovery A.6.4 Changing Server Configuration A.6.5 Degradation