Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -
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Chapter 3 Collecting Troubleshooting Information

This chapter explains what type of troubleshooting information is needed and how to collect it when the user cannot solve problems and requires for Fujitsu to investigate the problems.

Down3.1 Type of Information
Down3.2 Collecting Requisite Information
Down3.3 Collecting Common Information
Down3.4 Collecting Information when Error Occurs
Down3.5 Collecting Information for the Process Down
Down3.6 Collecting Information for the Hang-up
Down3.7 Collecting Information for Performance Problem
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