Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -

Contents Index

Preface

Purpose of This Manual

This manual aims for users to promptly solve troubles in Interstage Shunsaku Data Manager (hereafter abbreviated as Shunsaku).

This manual explains examples of corrective action to be taken on errors, errors that may occur in Shunsaku, and FAQ (frequently asked question) regarding Shunsaku. It also describes how to collect the troubleshooting information needed for the full investigation.

Target Audience

This manual is aimed at the following readers:

• Persons who design systems using Shunsaku
• Persons who develop applications using Shunsaku
• Persons who construct systems using Shunsaku
• Persons who operate and manage business systems constructed by Shunsaku

Required Knowledge

This manual assumes that the reader has and understanding of the following topics:

• The function and structure of Shunsaku
• Operating system
• XML
• Failover

Organization of This Manual

This manual is organized as follows:

Chapter 1 - Overview of Troubleshooting

This chapter explains how to handle errors that occur in Shunsaku.

Chapter 2 - Examples of Troubleshooting

This chapter explains about the types of errors and how can users handle the errors themselves.

Chapter 3 - Collecting Troubleshooting Information

This chapter explains what type of troubleshooting information needed and how to collect it when users cannot solve the troubles themselves and require for Fujitsu to investigate the troubles.

Appendix A - FAQ

This chapter contains the list of frequently asked question for Shunsaku.

Copyrights

All Rights Reserved, Copyright(C) Fujitsu Limited 2006

Contents Index