Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -

1.3.1 Checking and Handling Error Events

Use the following procedure to check and identify the description of output messages and the corrective actions. Then identify the error event.

• Refer to the error message.
• Execute the shunprtmsg command

The following example shows how the shunprtmsg command is used..

This example is a response to the message code "shn22000u":

shunprtmsg -shn 22000

shn22000u
Director's identifier has not been entered.
[Description]
The director identifier (required as an input parameter for the command) has not been entered.

[System action]

Stops processing this command.

[User response]

Specify the appropriate director identifier and then rerun the command.

Refer to the Command Reference for more information on the shunprtmsg command.

Refer to Chapter 2 - Examples of Troubleshooting for a description of the message and the corrective actions. Take a necessary actions.

If the problem cannot be solved by referring to the error message, the corrective actions, or the examples of troubleshooting, contact a Fujitsu systems engineer. Refer to Chapter 3 - Collecting troubleshooting Information for more information on how to collect troubleshooting information.