Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -

1.3.2 Checking and Handling Processing Result Errors

If there is an error processing results, identify the error event as follows.

• Refer to the displayed error message:
  Check the description of the message displayed and the corrective action. Then identify the error event by referring to the Messages or using the shunprtmsg command.

• If no error message is displayed:
  Identify the error event based on such things as the command or API returned results.

Refer to Chapter 2 - Examples of Troubleshooting for a description of the messages and the corrective actions. Take a necessary actions.

If the problem cannot be solved by referring to the message, the corrective actions, or the examples of troubleshooting, contact a Fujitsu systems engineer. Refer to Chapter 3 - Collecting troubleshooting Information for more information on how to collect troubleshooting information.