Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -

3.6.4 Process Dump

A process dump is necessary when analyze a hang-up status from the internal viewpoint.

The process dump can be collected by the following process:

Collecting the Process Dump

1. Examine the ID (PID) of the process that is hanging-up by ps command.

   Example: The director process

   ps -ef | grep shunddmn

2. Collect the process dump with the superuser privilege.

   gcore PID

   The core.PID file will be output in the current directory.

Execute the shunsyskill command with the Administrator privileges to collect the process dump. The option in this command is depended on the process that will be collected.

1. Move to the directory where the shunsyskill.exe is stored.

   cd Shunsaku installation folder \Shunsaku\sbin

2. Collect the process dump.
   • conductor

     shunsyskill -c conductor identifier

     
     
   • director

     shunsyskill -d director identifier

   • searcher

     shunsyskill -s searcher identifier

   • sorter

     shunsyskill -o sorter identifier

   The core_PID.date.time files under the path specified at the CoreFileFolder in the environment file of each identifier will be output.