Interstage Shunsaku Data Manager Troubleshooting - Microsoft(R) Windows(R) 2000/ Microsoft(R) Windows Server(TM) 2003 - - UNIX -

3.2.2 Log Files

Log files are the files for recording the operation of each Shunsaku process.

Log files are listed below. However, the log files cannot be collected if the LogFileSize parameter in each environment file is specified as 0.

• Conductor log file
• Director log file
• Sorter log file
• Searcher log file

In addition to the log files above, there is an API snapshot's log file, which contains the I/O information of each type of applications. Collect it if necessary.

Refer to 3.3 Collecting Common Information for more information on collecting information.

[Specifying a searcher when multiple searchers exist]

• An error or process down occurs

  The log file of the searcher identifier, which is displayed at the end of an error message that is output in the system log/event log is necessary.

  Refer to 3.2.4 System Log/Event Log for more information on system log/event log.

• A Performance problem or a hang-up occurs

  For the performance dropping or hang-up, the log files for all searchers are necessary because the searcher can be specified difficultly.

  For the hung-up of the searcher command, the log file of the searcher identifier, which is specified by command with the -s option, is necessary.

Collecting Log Files

Collect all the files that exist in the path specified at the LogFileFolder parameter in the environment file of each process.

[Storage Destination: LogFileFolder parameter (Default)]

LogFileFolder   /var/opt/FJSVshnsk/log/Process Name/

LogFileFolder   "C:\Program Files\Interstage Shunsaku\Shunsaku\log\ Process Name \"

Remark

Process Name: "conductor", "director", "sorter" or "searcher"

[Format of the File]

• If the LogFileSwitch parameter is not specified
  • process identifier.log
  • process identifier_generation number_old.log (collect only if exists)

  Example: For the director (process identifier : shund1)

  shund1.log
  shund1_1_old.log

  
  

• If the LogFileSwitch parameter is specified
  • process identifier_0_YYYYMMDDhhmm.log
  • process identifier_generation number _old_YYYYMMDDhhmm.log (collect only if exists)

  Example: For the director (process identifier : shund1)

  shund1_0_200510220000.log
  shund1_1_old_200510211235.log

  
  

Remark

process identifier: each process identifier
generation number: the number that the generation is displayed
YYYY: year, MM: month, DD: day, hh: hour, mm: minute