J2X1-4230-03(EN)Z2(00)
Before using this online manual Preface Chapter 1 ETERNUS SF Storage Cruiser (hereinafter called ESC) Overview 1.1 Recent Trends in Storage Systems 1.2 Product Features 1.3 Summary of Each Function 1.3.1 Configuration management 1.3.2 Fault management 1.3.3 Performance management 1.3.4 Virtual Storage Conductor 1.3.5 Support levels 1.4 ESC Configuration 1.5 Function comparison of ESC and SSC Chapter 2 Function Outline 2.1 Receiving SNMP Traps 2.2 Analyzing SNMP Traps 2.3 Device Polling 2.4 Setting Event Levels Chapter 3 Operation Design 3.1 LAN Connections 3.1.1 Network requirements 3.1.2 SNMP Community Chapter 4 Setup of the Operating Environment 4.1 Server Node (Host) 4.1.1 Solaris OS server node (host) 4.1.1.1 SNIA HBA API library settings 4.1.1.2 N-port settings 4.1.1.3 Database monitoring settings 4.1.2 Windows server node (host) 4.1.2.1 SNIA HBA API library settings 4.1.2.2 N-port settings 4.1.2.3 Database monitoring settings 4.1.3 Linux server node (host) 4.1.3.1 SNIA HBA API library settings 4.1.3.2 Using the udev device 4.1.3.3 Database monitoring settings 4.1.4 HP-UX server node (host) 4.1.5 Other server nodes (hosts) (AIX and the like or Solaris OS/Windows/Linux/HP-UX without Agent) 4.1.6 Softek Storage Cruiser Agent server node (host) 4.1.7 VMware server node (host) 4.2 Fibre Channel Switch 4.2.1 SN200 (Brocade) Fibre Channel switch 4.2.1.1 Setting 4.2.1.2 Zoning 4.2.1.3 Problem-handling (FAQ) 4.2.2 VS900 Virtualization switch 4.2.2.1 Settings 4.2.2.2 Points of concern 4.2.2.3 Problem-handling (FAQ) 4.2.3 PRIMERGY BX600 Fibre Channel switchblade 4.2.4 SN200 MDS(Cisco MDS) Fibre Channel Switch 4.2.4.1 Settings 4.2.4.2 Problem-handling (FAQ) 4.2.5 McDATA Fibre Channel switch 4.2.5.1 Settings 4.2.5.2 Problem-handling (FAQ) 4.3 Disk Array 4.3.1 Disk array ETERNUS8000, ETERNUS6000, ETERNUS4000, ETERNUS3000,ETERNUS2000, ETERNUS VD800 ,GR 4.3.1.1 Setting 4.3.1.2 Problem-handling (FAQ) 4.3.2 Disk array ETERNUS SX300, ETERNUS SX300S 4.4 Tape Library Devices 4.4.1 Tape library devices LT270, LT250 and LT160 4.4.2 Tape library devices LT120, LT130, LT230, HP Surestore Tape Library, and Overland Storage NEO 2000 Tape Library 4.5 Bridge [Solaris] 4.5.1 Bridge device Crossroads 4.5.2 Tape encryption device 4.6 Network Disk Array and Cache Server NR1000 4.7 VD800 Virtual Disk Controller Chapter 5 Startup and Setting 5.1 Opening and Closing 5.1.1 Opening the resource view 5.1.1.1 Client window transitions 5.1.1.2 Login 5.2 Creating/Registering device 5.2.1 Device search 5.2.2 Adding a device (changing from the violet icon state to the registered state) 5.2.3 Deletion 5.2.4 Function for setting event notification destinations 5.2.5 SNMP Trap transmission place automatic setting function 5.2.6 Registering a Manually Embedded Device 5.3 Checking Management Status 5.4 Setting Up a Login Account 5.4.1 Access authority 5.4.2 Login Account setting 5.4.2.1 How to create a management account 5.4.2.2 How to change the authority level 5.4.2.3 How to delete a management account 5.4.2.4 How to change the password Chapter 6 Operation 6.1 Resource View 6.1.1 Main view 6.1.2 Category view 6.1.3 Domain view 6.1.4 SAN view 6.1.5 Side View 6.1.6 Editing the lines indicating physical connections of a manually embedded device 6.1.7 Physical line editing of one-to-one connection (only the HBAs that do not support automatic read), router device 6.1.8 Editing the physical lines between ETERNUS3000 M50, GR710 with port extension mechanism and server nodes without the automatic display lines 6.1.9 Calling Management Software 6.1.10 Device recognition method (beacon function) 6.1.11 Unregistering CA and HBA (FC adapter) icons 6.1.12 Other useful functions 6.2 Correlation Window 6.2.1 Correlation window 6.2.2 Displaying elements in a device 6.2.3 Displaying path statuses 6.2.4 Registering and unregistering application elements 6.2.5 Route search 6.2.6 End to End list display 6.2.7 Show element 6.2.8 Element integration 6.2.9 Disk allocation 6.2.10 Initialization of each display 6.2.11 Other useful functions 6.3 Access Path Management 6.3.1 What is an access path? 6.3.2 Access path display (display of the logical relationship between a server node and storage systems) 6.3.2.1 Access path display in the host view or storage view 6.3.2.2 Access Path display from a server node 6.3.2.3 Access path display from a storage system 6.3.2.4 Access path status display 6.3.3 Access path setting 6.3.3.1 Preparations 6.3.3.2 Setting 6.3.4 Deleting an access path 6.3.4.1 Preparations 6.3.4.2 Setting 6.3.5 Access path inheritance 6.3.6 Zoning editing of a Fibre Channel switch 6.3.7 To manage Fibre Channel switch that has already set in port zoning 6.4 Event Display and Linkage 6.5 Revolving Light Icon Chapter 7 Performance Management 7.1 Overview 7.1.1 Performance Information Types 7.1.2 Performance Graph Window Types 7.1.3 Threshold Monitoring Types 7.2 Flow of Performance Management 7.2.1 Checking disk space on the administrative server 7.2.2 Instruction for performance management 7.2.3 Setting monitoring intervals 7.2.4 Starting the performance management window 7.2.5 Displaying performance information of the selected device 7.2.6 Displaying Fibre Channel switch performance information 7.2.7 Displaying storage performance information 7.2.7.1 Displaying LUN and RAIDGroup performance information 7.2.7.2 Displaying disk (physical drive) performance information 7.2.7.3 Module performance view 7.2.8 Operating graph windows 7.2.9 Examples of use of performance management 7.2.10 Instruction for stopping performance management 7.2.11 Updating configuration information 7.2.12 Performance data 7.3 Flow of Threshold Monitoring 7.3.1 Checking disk space on the administrative server 7.3.2 Instruction for threshold management 7.3.3 Setting the threshold monitoring hours 7.3.4 Setting the threshold monitoring information 7.3.5 Displaying threshold monitoring alarm logs 7.3.6 Displaying condition reports 7.3.7 Instruction for stopping threshold monitoring 7.4 Evaluation Criteria for Thresholds in Threshold Monitoring 7.5 Examples of Threshold Monitoring 7.6 Condition Report and Corrective Measures for Problems 7.6.1 Delay in LogicalVolume response 7.6.2 RAIDGroup load error 7.6.3 CM load error 7.6.4 Port throughput load error 7.7 Definition File Chapter 8 Maintenance of Devices to be Managed 8.1 Windows Displayed in the Event of a Fault and Troubleshooting 8.2 Replacement of Supported Device 8.2.1 Replacement of Fibre Channel switch 8.2.2 Replacing Faulty Parts and Faulty Device at Manually Embedded Device Failure 8.3 Replacement of the Parts of Supported Device 8.3.1 HBA state is "The access path must be inherited" after the HBA on the server node is replaced 8.3.2 HBA state is other than "The access path must be inherited" after the HBA on the server node is replaced 8.3.3 Replacement of a server node that agent is already installed 8.3.4 Replacement of the faulty parts of ETERNUS, GR, LT250, LT270 8.3.5 Replacement of the faulty parts of LT160 8.3.6 Replacement of an ETERNUS8000, ETERNUS6000, ETERNUS4000, ETERNUS3000, ETERNUS2000, GR, LT160, LT250, LT270, Symmetrix, or Crossroads device Chapter 9 Maintenance of the Administrative Environment 9.1 Maintenance of Manager 9.1.1 Maintenance of manager 9.1.1.1 Collecting data for troubleshooting 9.1.1.2 Backup of Manager 9.1.1.3 Restoring Manager 9.1.2 Changing the operating environment 9.1.2.1 Changing the IP address of the administrative server 9.1.2.2 Changing the IP address of a server node (host) 9.1.2.3 Changing the server name of the administrative server 9.1.2.4 Changing the name of a server node (host) 9.1.2.5 Changing the IP address or the SNMP community name of a supported device 9.1.2.6 Changing the operation management of the cluster system (node name takeover) 9.1.2.7 Changing the port number 9.1.2.8 Changing the configuration of supported devices 9.1.2.9 Changing the password of supported devices 9.2 [Solaris OS Version] Maintenance of Agent 9.2.1 Definition files 9.2.2 Action to take for troubleshooting 9.2.3 Collecting data for troubleshooting 9.2.4 Changing the administrative environment 9.2.4.1 Changing the IP address of a server node (host) 9.2.4.2 Changing the port number 9.3 [Windows Version] Maintenance of Agent 9.3.1 Action to take for troubleshooting 9.3.2 Collecting data for troubleshooting 9.3.3 Changing the administrative environment 9.3.3.1 Changing the IP address of a server node (host) 9.3.3.2 Changing the port number 9.4 [Linux Version] Maintenance of Agent 9.4.1 Collecting data for troubleshooting 9.4.2 Changing the administrative environment 9.4.2.1 Changing the IP address of a server node (host) 9.4.2.2 Changing the port number 9.5 [HP-UX Version] Maintenance of Agent 9.5.1 Collecting data for troubleshooting 9.5.2 Changing the administrative environment 9.5.2.1 Changing the IP address of a server node (host) 9.5.2.2 Changing the port number 9.6 Maintenance of Client 9.6.1 Collecting data for troubleshooting Chapter 10 Linkage to Other Software 10.1 Operating Methods in a ETERNUS SF Storage Cruiser Environment 10.2 Linkage with Systemwalker Centric Manager 10.2.1 Linkage function with Systemwalker Centric Manager 10.2.2 Required versions 10.2.3 Preparations 10.2.4 Setup procedure 10.2.4.1 Setup from a Systemwalker Centric Manager administrative client 10.2.4.2 Action to be taken if Systemwalker Centric Manager administrative server and this software product adminitrative server are the same server 10.2.4.3 Setting confirmation test 10.3 Linking with Systemwalker Service Quality Coordinator 10.4 Linkage with Other Administrative Software 10.5 Server Node Middleware that can be Managed Chapter 11 Storage Volume Configuration Navigator 11.1 Outline 11.1.1 Features 11.1.2 Automatic creation of LogicalVolume configuration 11.1.3 Manual configuration 11.1.4 Operation procedure 11.2 Menu List and Screen Explanation 11.2.1 Menu bar, toolbar, and pop-up menus 11.2.2 Unit stencil 11.2.3 Part stencil 11.2.4 Display explanation 11.2.5 Starting and exiting 11.2.6 Creating a device unit (for new designing offsite) 11.2.7 Mounting disks (for new designing offsite) 11.2.8 Executing automatic configuration 11.2.9 Creating a RAIDgroup (manual creation) 11.2.10 Adding disks to a RAIDgroup (manual operation) 11.2.11 Deleting a RAIDGroup (manual operation) 11.2.12 LogicalVolume creation (manual operation) 11.2.13 Deleting a LogicalVolume (manual operation) 11.2.14 Creating a hot spare disk (manual operation) 11.2.15 AffinityGroup operation(manual creation) 11.2.16 Copy Device 11.2.17 Displaying disk assignment information 11.2.18 Login 11.2.19 Entering a serial number 11.2.20 Device matching 11.2.21 Device setup 11.2.22 General verification 11.2.23 Device loading 11.2.24 Reading and saving a file 11.3 Messages 11.3.1 Information messages 11.3.2 Warning messages 11.3.3 Error messages Appendix A Indicating Storage Device Types A.1 Notational Conventions of Window Elements and Abbreviations A.2 Module Element Notations and Mounting Location of Storage Devices A.2.1 ETERNUS3000 M50, GR710 module mounting diagram A.2.2 GR720, GR730 module mounting diagram A.2.3 GR740, GR820, GR840 module mounting diagram A.2.4 ETERNUS4000 M80, M100, ETERNUS3000 M80, M100 module mounting diagram A.2.5 ETERNUS3000 M200, M300, M400, M500, M600, M700 module mounting diagram A.2.6 ETERNUS6000 series module mounting diagram A.2.7 ETERNUS8000 series, ETERNUS4000 series (Exclude M80, M100) module mounting diagram A.2.8 ETERNUS2000 series module mounting diagram Appendix B Explanation of Menus and Windows B.1 Configuration of Resource View B.2 Main View Operations B.2.1 Explanation of window B.2.2 Menus B.2.3 Event log B.3 Category View Operation B.3.1 Screen description B.3.2 Menus B.4 Domain View Operation B.4.1 Screen description B.4.2 Menus B.5 SAN View Operation B.5.1 Screen description B.5.2 Menus B.6 Side View Operations B.6.1 Screen description B.6.2 Menus B.7 Resource View Properties B.7.1 Server node (host) properties B.7.2 HBA properties B.7.3 Access path properties B.7.4 Fibre Channel switch properties B.7.5 Fibre Channel switch port properties B.7.6 Hub properties B.7.7 Hub port properties B.7.8 Router properties B.7.9 FC port properties (router) B.7.10 Storage properties B.7.11 Storage FC port (CA) and bridge FC port properties B.7.12 SCSI port properties B.7.13 Bridge properties B.7.14 Properties of SCSI ports in bridges B.7.15 Properties of bridge connection SCSI devices B.7.16 Library properties B.7.17 AffinityGroup properties B.7.18 UnknownFC port properties B.7.19 Controller properties B.8 Correlation Window Operations B.8.1 Screen description B.8.2 Menus B.9 Correlation Window Properties B.9.1 Server node (host) properties B.9.2 Fibre Channel switch properties B.9.3 Storage properties B.9.3.1 ETERNUS storage B.9.4 Access path properties B.10 Performance Management Window Operations B.10.1 Basic description of the Performance Management window B.10.2 Menus B.10.3 The tree view B.10.4 Method of displaying performance B.10.5 Graph window functions B.10.6 Threshold monitoring dialog functions Appendix C Command References C.1 [Solaris OS Version] Administrative Server Commands C.1.1 Commands for operating environment management C.1.1.1 Administrator login account creation command (scsetup) C.1.1.2 SNMP Trap transmission place IP address change command (sanadmsh chtraprcvip) C.1.1.3 SN200 (Brocade), BX600 Fibre Channel switch blades SNMP Trap test (swtraptest) C.1.1.4 ETERNUS8000, ETERNUS6000, ETERNUS4000, ETERNUS3000, ETERNUS2000 and GR SNMP Trap test (grtraptest) C.1.1.5 Host affinity and zoning operation commands (storageadm zone) C.1.2 Starting and stopping daemons C.1.2.1 Starting and stopping the SNMP Trap monitoring daemon C.1.2.2 Starting and stopping the daemons of the administrative server at specific times C.1.3 Troubleshooting information collection C.1.3.1 Troubleshooting Administrative server information collection (managersnap) C.2 [Linux Version] Administrative Server Commands C.2.1 Commands for operating environment management C.2.1.1 Administrator login account creation command (scsetup) C.2.1.2 SNMP Trap transmission place IP address change command (sanadmsh chtraprcvip) C.2.1.3 SN200 (Brocade), BX600 Fibre Channel switchblades SNMP Trap test (swtraptest) C.2.1.4 ETERNUS8000, ETERNUS6000, ETERNUS4000, ETERNUS3000, ETERNUS2000 and GR SNMP Trap test (grtraptest) C.2.1.5 Host affinity and zoning operation commands (storageadm zone) C.2.2 Starting and stopping daemons C.2.2.1 Starting and stopping the SNMP Trap monitoring daemon C.2.2.2 Starting and stopping the daemons of the administrative server at specific times C.2.3 Troubleshooting information collection C.2.3.1 Troubleshooting Administrative server information collection (managersnap) C.3 [Windows Version] Administrative Server Commands C.3.1 Commands for operating environment management C.3.1.1 Administrator login account creation command (rcxcert) C.3.1.2 SNMP Trap transmission place IP address change command (sanadm chtraprcvip) C.3.1.3 SN200 (Brocade), BX600 Fibre Channel switch blades SNMP Trap test (swtraptest) C.3.1.4 ETERNUS8000, ETERNUS6000, ETERNUS4000, ETERNUS3000, ETERNUS2000 and GR SNMP Trap test (grtraptest) C.3.1.5 Shared SNMP Trap Port Command (mpmsts) C.3.1.6 Host affinity and zoning operation commands (storageadm zone) C.3.2 Starting and stopping services C.3.2.1 Starting and stopping the service C.3.2.2 Starting and stopping the SNMP Trap monitoring service C.4 Systemwalker Centric Manager Linkage Setup Commands C.4.1 Systemwalker Centric Manager window linkage command (mpaplreg) C.5 [Solaris OS Version] Agent Commands C.5.1 Commands for operating environment management C.5.1.1 User information setting command (defusr) C.5.1.2 Agent information change command (setagtip) C.5.1.3 Server node Agent SNMP Trap Test (traptest) C.5.2 Starting and Stopping Agent C.5.2.1 Starting and Stopping Agent C.5.3 Troubleshooting information collection C.5.3.1 Troubleshooting Agent information collection (agentsnap) C.6 [Windows Version] Agent Commands C.6.1 Commands for operating environment management C.6.1.1 User information setting command (defusr) C.6.1.2 Agent information change command (setagtip) C.6.1.3 Server node Agent SNMP Trap Test (traptest) C.6.2 Starting and Stopping Services C.6.2.1 Starting and Stopping Services C.7 [Linux Version] Agent Commands C.7.1 Commands for operating environment management C.7.1.1 User information setting command (defusr) C.7.1.2 Agent information change command (setagtip) C.7.1.3 Server node Agent SNMP Trap Test (traptest) C.7.2 Starting and Stopping Agent C.7.2.1 Starting and Stopping Agent C.7.3 Troubleshooting information collection C.7.3.1 Troubleshooting Agent information collection (agentsnap) C.8 [HP-UX Version] Agent Commands C.8.1 Commands for operating environment management C.8.1.1 Agent information change command (setagtip) C.8.1.2 Server node Agent SNMP Trap Test (traptest) C.8.2 Starting and Stopping Agent C.8.2.1 Starting and Stopping Agent Appendix D Customization D.1 Overview D.2 sanma.conf Parameter D.3 ssmgr.conf Parameter D.4 perf.conf Parameter D.5 Change in the Maximum Memory Used D.6 SNMP Trap XML Definition File D.7 Correlation.ini Parameter D.8 sstorageagt.conf Parameter D.9 SANGui.cfg File D.10 Device Polling Setting File D.11 RAID Group Integration Mode Definition File D.12 bcm.conf Parameter Appendix E Troubleshooting E.1 Troubleshooting information E.2 Information for initial investigation E.2.1 Collecting information from the administrative server (Solaris) E.2.2 Collecting information from the administrative server (Linux) E.2.3 Collecting information from the administrative server (Windows) E.2.4 Collecting information on managed server node (Solaris) E.2.5 Collecting information on managed server node (Windows) E.2.6 Collecting information on managed server node (Linux) E.2.7 Collecting information on managed server node (HP-UX) E.2.8 Collect information about the client environment E.3 Information for further investigation E.3.1 Collecting information from the administrative server (Solaris) E.3.2 Collecting information from the administrative server (Linux) E.3.3 Collecting information from the administrative server (Windows) E.3.4 Collecting information on managed server node (Solaris) E.3.5 Collecting information on managed server node (Windows) E.3.6 Collecting information on managed server node (Linux) E.3.7 Collecting information on managed server node (HP-UX) E.3.8 Collect information about the client environment E.4 Configuration management functionality E.4.1 The device cannot be detected E.4.2 The Fibre Channel card (HBA) is not displayed E.4.3 If the device cannot communicate E.4.4 The access path displays an ERROR (red) E.4.5 The device displays a WARNING (yellow) or an ERROR (red) E.4.6 Managing cascaded Fibre Channel switches (SN200) E.4.7 The setting of the access path fails E.5 Performance management functionality E.5.1 Cannot register devices in the performance management window (swsag0609) E.5.2 Performance monitoring does not recover from the recovery state E.5.3 Cannot display the performance graph (after the device configuration is modified) E.5.4 Cannot display the performance graph E.6 Linkage with other software E.6.1 Cannot display performance information in Systemwalker Service Quality Coordinator E.7 Installation and uninstallation E.7.1 [Windows Version] Cannot uninstall ETERNUS SF Storage Cruiser Appendix F Mail client function program with the Windows Version of Manager (stxsmail) F.1 stxsmail Operating Requirements F.2 Command Format F.3 Mail File Format F.4 Errors and Responses F.5 Restrictions Storage Terms