Backup Synchronization processing is already in progress. Device Name=deviceName
Explanation
Backup synchronization processing is currently executing for the specified transaction volume.
Parameters
deviceName : Device name
System Administrator Corrective Action
No action is required to this informational message.
Backup Synchronization processing is already in progress. Loggroup Name=logGroupName
Explanation
Backup synchronization processing is currently executing for the specified log group.
Parameters
logGroupName : Log group name
System Administrator Corrective Action
No action is required to this informational message.
Restore for the specified Restore Device Name is not being executed. Device Name=deviceName
Explanation
No restoration has been performed for the specified restoration destination device.
Parameters
deviceName : Transaction volume name
System Administrator Corrective Action
No action is required if the specified restoration destination device name is correct. This is equivalent to the transaction volume name when the -r option is not specified.
A mount request for a magnetic tape is not supported.
Explanation
Mounting requests for magnetic tapes are not supported.
System Administrator Corrective Action
Do not specify an external medium such as a magnetic tape unit.
This Device cannot be used. This is because the registration information is incorrect. Device Name=deviceName
Explanation
This device cannot be used because its definition information is invalid.
Parameters
deviceName : Device name
System Administrator Corrective Action
Appropriate action using the command:
Cancel the registration executing the swstdevinfoset command, and register information again. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Release Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to deregister the volume type of the target device.
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to reregister the volume type of the target device.
This Device cannot be used. This is because no Base Information exists in Repository. Device Name=deviceName
Explanation
The device shown in deviceName cannot be used because it is not defined for management in AdvancedCopy Manager.
Parameters
deviceName : Device name
System Administrator Corrective Action
Fetch device information in the Managed Server for the device that has not been defined as a management object of AdvancedCopy Manager by the following method, and perform the resource adjustment. Refer to "Fetching device information on a Managed Server" in the ETERNUS SF AdvancedCopy Manager Operation Guide for notes about fetching device information.
Appropriate action using the command:
Execute the stgxfwcmsetdev command.
Execute the swstsrsemtch command.
Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Appropriate action using the Web Console:
Refer to "Add/Reload Device" in the ETERNUS SF Web Console Guide to fetch device information.
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
An invalid line was detected. Device Map File=fileName, Line Number=lineNumber
Explanation
An invalid line was detected.
Parameters
fileName : Device map file name
lineNumber : Line number of invalid line
System Administrator Corrective Action
Check the data on the invalid line and correct it.
No description of transaction volume exists. Device Name=deviceName
Explanation
A Transaction Volume needs to be written in the Device map file.
Parameters
deviceName : Device name
System Administrator Corrective Action
You should write the transaction volume information to Device map file.
This Command cannot be run. This is because the user is not a root user.
Explanation
For Solaris, Linux, HP-UX, or AIX:
An AdvancedCopy Manager command can only be issued with root authority.
For Windows:
An AdvancedCopy Manager command can only be issued with the Administrator's authority.
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris, Linux, HP-UX, or AIX:
Re-execute processing with root authority.
For Windows:
Re-execute processing with the Administrator's authority.
Input Storage Server Name is incorrect. Storage Server Name=serverName
Explanation
The specified Managed Server name is not defined.
Parameters
serverName : Managed Server name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Determine the correct Managed Server name, and re-execute processing using this name.
Alternatively perform environment setup for the Managed Server by executing the swstsvrset command, and re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Enable Backup Management" in the ETERNUS SF Web Console Guide to perform environment setup for the Managed Server.
Re-execute processing.
Input Device Name is incorrect. Device Name=deviceName
Explanation
One of the following events occurred:
The specified device name is invalid.
The device at the same physical position as the specified device name has already been registered in a transaction volume or a backup volume.
The specified device is not under management of AdvancedCopy Manager.
In the case of bundle recovery: A device that is not a transaction volume or Symfoware is described in the specified file.
The ETERNUS Disk storage system is set incorrectly.
The device information is abnormal. (Windows only)
A dependency has not been set up between the volume and the AdvancedCopy Manager service. (Windows only)
The specified device name is Logical Unit (g?d?). (Windows only)
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
If the device name is invalid:
Specify a valid device name and re-execute processing.
If the device at the same physical position as the specified device name has already been registered in a transaction volume or a backup volume:
Check the physical position of the specified device, and re-execute processing.
If the specified device is not under the management of AdvancedCopy Manager:
Refer to "Fetching device information on a Managed Server" in the ETERNUS SF AdvancedCopy Manager Operation Guide to fetch device information under the Managed Server, and re-execute processing.
In the case of bundle recovery: If a device that is not a transaction volume or Symfoware is described in the specified file:
Check the device name in the specified file, and re-execute processing.
If the ETERNUS Disk storage system is set incorrectly:
Check that ETERNUS Disk storage system is set up to execute the Advanced Copy.
If the device information is abnormal: (Windows only)
Restore device information and re-execute.
If a dependency has not been set up between the volume and the AdvancedCopy Manager service: (Windows only)
Set up a dependency, and re-execute processing. Refer to "Notes at cluster operation time" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on dependencies.
If the specified device name is Logical Unit (g?d?): (Windows only)
The Logical Unit cannot be specified. Specify a partition and re-execute processing.
Use of the Input Device is exclusive. Device Name=deviceName
Explanation
The specified device is being used by another AdvancedCopy Manager command or the Web Console operation.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until processing for the other command or the Web Console operation using the device is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing or the Web Console operation is in progress. In this case, perform the following action.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
The number of the Command Argument is incorrect. Arg=argument
Explanation
The specified command contains an invalid argument.
Parameters
argument : Argument
System Response
The system terminates processing.
System Administrator Corrective Action
Re-enter the command with a valid argument specified.
Backup Policy cannot be deleted. Device Name=deviceName
Explanation
The backup policy of the device specified for deletion cannot be deleted because the backup history information of the device has not been deleted.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Delete the related backup history information executing the swsthistdel command, and re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Delete Backup History" in the ETERNUS SF Web Console Guide to delete the backup history information.
Re-execute processing.
This Command Parameter requires the Transaction Volume.
Explanation
The command requires a transaction volume to be specified in an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a transaction volume and re-execute processing.
This Command Parameter requires the Device Type.
Explanation
The command requires a device type to be specified in an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a device type and re-execute processing.
This Command Parameter requires the Device Name.
Explanation
The command requires a device name to be specified in an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a device name and re-execute processing.
This Command Parameter requires the Server Name.
Explanation
The command requires a server name to be specified in an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a server name and re-execute processing.
Backup Command Option is invalid.
Explanation
The specified command contains an invalid option.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid option for the swstbackup command to re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Cannot change to other Device Type. This is because this Backup Volume is being used. Device Name=deviceName
Explanation
The specified backup volume cannot be redefined for use by another type of device because its backup history information has not been deleted.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Execute the swsthistdisp command to search for backup history information to be backed up on the specified backup volume, and execute the swsthistdel command to delete the backup information. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Appropriate action using the Web Console:
Refer to "Delete Backup History" in the ETERNUS SF Web Console Guide to delete the backup history information.
Re-execute processing.
Backup Policy cannot be set. Device Name=deviceName
Explanation
The backup policy cannot be set, either because an invalid value is specified for the number of preservation generations, or because the number of backup volumes is insufficient.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
For each of the transaction volumes to be backed up, check that there is a sufficient number of backup volumes, corresponding to the number of preservation generations specified for that volume. Then execute the operation again.
Note for the followings:
The transaction volume and its backup volume must be in the same box, and the size of each backup volume must be the same as the size of the transaction volume down to the byte level.
If GDS volume is backed up, refer to "To back up a PRIMECLUSTER GDS volume" in "General notes" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Linux) to create volumes that the size of each backup volume must be the same as the size of the transaction volume down to the byte level.
The backup volumes cannot be shared between transaction volumes. If there are several transaction volumes of the same size to be backed up, the total number of backup volumes must be equal to the aggregation of the required backup volumes for each transaction volume.
This error might occur in the other transaction volume that is different the size or box from the specified transaction volume. The reason is that the designated backup volume has been unregistered after the backup policy has been set in the transaction volume that caused the error. In this case, do either of the following about the transaction volume that caused the error:
If the number of preservation generations cannot be modified, register a sufficient number of backup volumes corresponding to the number of preservation generations specified.
If the number of preservation generations can be modified, adjust the number of preservation generations to match the existing number of registered backup volumes or delete a backup policy.
The file could not be opened. Filename=fileName
Explanation
The file name specified with the command operand or the Web Console is incorrect, or a mismatch was found in the resources managed by AdvancedCopy Manager.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
If a file name is specified in a command operand or the Web Console, then confirm that the specified file name is correct. After confirming that the file name is correct, check whether the file is accessible.
If no file name is specified in a command operand or the Web Console, then mismatched management resources were found. Before re-executing processing, perform the resource adjustment using the following method.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
If the same message is output again even after performing the resource adjustment, execute the swstresrst command to restore data that was saved previously with the swstresback command. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
The file could not be read. Filename=fileName
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
An inconsistency exists in a resource under management. Perform the resource adjustment using the following method and re-execute processing.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
If the same message is output again even after performing the resource adjustment, execute the swstresrst command to restore data that was saved previously with the swstresback command. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
The file could not be written to. Filename=fileName
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager, or the capacity of the management file is insufficient.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
If the management data set area is too small, delete unnecessary information in the area. If necessary, increase the size of the area. If an inconsistency occurred in the management resource, perform the resource adjustment using the following method and re-execute processing.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
The file could not be deleted. Filename=fileName
Explanation
A mismatch was found in resources managed by AdvancedCopy Manager.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
An inconsistency exists in a resource under management. Perform the resource adjustment using the following method and re-execute processing.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
If the same message is output again even after performing the resource adjustment, execute the swstresrst command to restore data that was saved previously with the swstresback command. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Input Generation Number is incorrect. Device Name=deviceName, Number=generationNumber
Explanation
Backup history information corresponding to the specified generation number is not found.
Parameters
deviceName : Device name
generationNumber : Generation number
System Response
The system terminates processing.
System Administrator Corrective Action
No backup history information corresponding to the specified relative generation number is found. Check the relative generation number using the following method.
Appropriate action using the command:
Execute the swsthistdisp command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Display Transaction Volume" in the ETERNUS SF Web Console Guide to display transaction volume details.
Check the relative generation number in the Backup generations Table.
Input Version Number is incorrect. Device Name=deviceName, Number=versionNumber
Explanation
Backup history information corresponding to the specified version number cannot be found.
Parameters
deviceName : Device name
versionNumber : Version number
System Response
The system terminates processing.
System Administrator Corrective Action
No backup history information corresponding to the specified absolute generation number is available. Check the absolute generation number using the following method.
Appropriate action using the command:
Execute the swsthistdisp command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Display Transaction Volume" in the ETERNUS SF Web Console Guide to display transaction volume details.
Check the absolute generation number in the Backup generations Table.
The Transaction Volume Information could not be found.
Explanation
The device is not defined as a transaction volume.
System Response
The system terminates processing.
System Administrator Corrective Action
Register as the Transaction Volume using the following method, and re-execute processing.
Appropriate action using the command:
Execute the swstdevinfoset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to set the device as transaction volume.
The Storage Server Information could not be found.
Explanation
The device is not defined as a Managed Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Execute the swstsvrset command to define Managed Server information, and re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Enable Backup Management" in the ETERNUS SF Web Console Guide to perform environment setup for the Managed Server.
Re-execute processing.
The History Information could not be found. Device Name=deviceName
Explanation
Backup history information is not found.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Backup history information could not be found. Create a backup and re-execute processing.
The Backup Volume Information could not be found.
Explanation
The device is not defined as a backup volume.
System Response
The system terminates processing.
System Administrator Corrective Action
Register as the Backup Volume using the following method, and re-execute processing.
Appropriate action using the command:
Execute the swstdevinfoset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to set the device as backup volume.
The environmental setting is undefined.
Explanation
The Managed Server environment and the Management Server environment have not been defined, or the device is not connected correctly.
System Response
The system terminates processing.
System Administrator Corrective Action
Define the Managed Server environment or the Management Server environment, and re-execute processing. Or, ensure that the device is connected normally, and re-execute processing.
The method for checking the environment settings is as follows:
Appropriate action using the command:
Check that the stgxfwcmsetdev command and the swstsvrset command have been executed.
If this error was issued for setting or displaying processing of the backup policy, in addition to the above mentioned, check that the swstdevinfoset command has been executed.
Appropriate action using the Web Console:
Refer to "Refresh Copy Status of Backup Operation" in the ETERNUS SF Web Console Guide to update the backup status to the latest information.
Check that Enable under Backup Management on the Action pane is grayed out.
If this error was issued for setting processing of the backup policy, in addition to the above -mentioned, perform the following confirmation.
On the Main pane, check that the Device Type of the specified volume is "Transaction".
When cluster operation is performed, verify that the environment variable SWSTGNODE is set correctly.
Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information about the environment variable SWSTGNODE.
This Command cannot be run. This is because another AdvancedCopy Manager Command is running.
Explanation
This command cannot be executed during the execution of another AdvancedCopy Manager command or the Web Console operation.
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until processing for the other command or the Web Console operation finishes, and re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or a command abort, this error is reported even when no command processing or the Web Console operation is in progress. In this case, perform the following action.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
This Command cannot be run. This is because Resource Adjustment Command is running.
Explanation
This command or the Web Console operation cannot be executed during the execution of the resource adjustment.
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the resource adjustment terminates, and re-execute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing or the Web Console operation is in progress. In this case, perform the following action.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
The Backup Policy is undefined. Device Name=deviceName
Explanation
A required backup policy has not been setup.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Define a backup policy using the following method, and re-execute processing.
Appropriate action using the command:
Execute the swstbkpolset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Set/Display/Delete Backup Policy" in the ETERNUS SF Web Console Guide to define a backup policy.
An error occurred in the pretreatment shell for Backup executive. Error=errCode,reason
Explanation
An abnormality occurred in the pre-processing script for backup execution.
Parameters
errCode : Error code set in a shell script
reason : Message
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the pre-processing script for backup execution, and correct the cause of the error corresponding to errCode. Then, rerun the script. Refer to "B.5 Error Codes of Pre-/Post-processing Scripts" for the meaning of errCode.
Refer to "Pre-processing and Post-processing of Backup" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the scripts.
An error occurred in the aftertreatment shell for Backup executive. Error=errCode,reason
Explanation
An abnormality occurred in the post-processing script used for backup execution.
Parameters
errCode : Error code specified in the script
reason : Message
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the post-processing script for backup execution, and correct the cause of the error corresponding to errCode. Then, rerun the script. Refer to "B.5 Error Codes of Pre-/Post-processing Scripts" for the meaning of errCode.
Refer to "Pre-processing and Post-processing of Backup" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the scripts.
An error occurred in the pretreatment shell for Restore executive. Error=errCode,reason
Explanation
An abnormality occurred in the pre-processing script used for restoration execution.
Parameters
errCode : Error code set in a shell script
reason : Message
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the pre-processing script for restoration execution, and correct the cause of the error corresponding to errCode. Then, rerun the script. Refer to "B.5 Error Codes of Pre-/Post-processing Scripts" for the meaning of errCode.
Refer to "Pre-processing and Post-processing of Restoration" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the scripts.
An error occurred in the aftertreatment shell for Restore executive. Error=errCode,reason
Explanation
An abnormality occurred in the post-processing script used for restore execution.
Parameters
errCode : Error code specified in the script
reason : Message
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the post-processing script for restoration execution, and correct the cause of the error corresponding to errCode. Then, rerun the script. Refer to "B.5 Error Codes of Pre-/Post-processing Scripts" for the meaning of errCode.
Refer to "Pre-processing and Post-processing of Restoration" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the scripts.
Backup Directory cannot be found.
Explanation
The resource file save directory not found.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the save directory exists, and re-execute processing.
The Resource files could not be copied.
Explanation
Failed attempt to copy resource files. The device does not have enough free space.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
OPC cannot be run. Error=error
Explanation
OPC cannot be executed.
Parameters
error : Detail error message of ETERNUS Disk storage system
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "A.4 Detail Error Messages of ETERNUS Disk Storage System" and carry out the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the ETERNUS Disk storage system setting.
Free Backup Volume Pool cannot be obtained.
Explanation
No free backup volume can be obtained. A free backup volume must:
Exist in the save box as the corresponding transaction volume.
Be the same size as the corresponding transaction volume.
Show "Backup (free)" in Device-Mode column when the swstdevdisp command is executed to display the use status.
Not be mounted.
If a transaction volume is not a GDS logical volume, the volume is not a GDS logical volume (for Solaris).
If a transaction volume is a GDS logical volume, the conditions described in "Backup volume" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris) are satisfied.
System Response
The system terminates processing.
System Administrator Corrective Action
When the device map is specified as the -Xdevmap option, check that the backup volume described by the device map is right.
Check that there are as many backup volumes as there are preservation generations specified in the backup policy. If not, add backup volumes using the following method.
Appropriate action using the command:
Execute the swstdevinfoset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to set the device as backup volume.
If there are as many backup volumes as there are preservation generations, check whether they are mounted. If they are mounted, unmount them.
If there are as many backup volumes as there are preservation generations and they are not mounted, an inconsistency has occurred in a management resource. Perform the resource adjustment using the following method.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
This Command requires the Directory Name.
Explanation
The command requires a directory name to be specified as an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a directory name and re-execute processing.
Cannot change to another Device Type. This is because Backup Policy or History Information exists in this Transaction Volume. Device Name=deviceName
Explanation
The specified transaction volume cannot be redefined for another type of device use because its backup policy or backup history information still exists in the volume.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Delete the backup policy or backup history information executing the swstbkpoldel command or swsthistdel command, and re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Appropriate action using the Web Console:
Refer to "Delete Backup History" in the ETERNUS SF Web Console Guide to delete the backup history information.
Confirm that the backup history information of the target device is deleted.
Refer to "Set/Display/Delete Backup Policy" in the ETERNUS SF Web Console Guide to delete the backup policy.
Re-execute processing.
This Command cannot be run. This is because copy run earlier failed.
Explanation
Copying performed previously was unsuccessful.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting for a hardware error, etc, occurring during Backup" in the ETERNUS SF AdvancedCopy Manager Operation Guide to take appropriate action.
This Command cannot be run. This is because a copy is running.
Explanation
The command cannot be executed while copying is in progress.
System Response
The system terminates processing.
System Administrator Corrective Action
After copying is finished, re-execute processing.
History Information cannot be deleted.
Explanation
One of the following has occurred:
The option used to specify the backup history to be deleted has not been specified.
The backup history to be deleted is being restored.
System Response
The system terminates processing.
System Administrator Corrective Action
If the backup history to be deleted is being used for restoration, wait until restoration is completed and re-execute processing.
If the option used to specify the backup history to be deleted was not specified, specify the -g,-v, or -z option and re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the options of the swsthistdel command.
Mirror volume cannot be set up in Backup Volume.
Explanation
In backup operation in which SDX objects are backed up in slice units, the SDX objects cannot be set up in the backup volume.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-enter the command with a device name specified that is not that of an SDX object.
The Transaction Volume cannot be set. This is because SDX object status is illegal.
Explanation
Since the particular state of the SDX object is not allowed, device information cannot be set up.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute a command after correcting the state of an SDX object.
When the Oracle Solaris Zone support function is enabled, possible causes other than the above are as follows:
There is a possibility not to be able to communicate from a non-global zone to a global zone.
Check the following:
It is possible to communicate from a non-global zone to a global zone.
The correct information is described in the host information setting file.
The AdvancedCopy Manager's agent has been installed in the global zone, and its agent is running.
The PRIMECLUSTER GDS may be not installed in the global zone.
Check that the PRIMECLUSTER GDS has been installed in the global zone correctly.
The Oracle Solaris Zone support function may be not enabled.
Enable the Oracle Solaris Zone support function executing the stgxfwcmsetmode command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris) for information on the command.
The Backup Command cannot be run. This is because SDX object status is illegal.
Explanation
The Backup Command cannot be run. This is because SDX object status is illegal.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute a command after correcting the state of an SDX object.
When the Oracle Solaris Zone support function is enabled, possible causes other than the above are as follows:
There is a possibility not to be able to communicate from a non-global zone to a global zone.
Check the following:
It is possible to communicate from a non-global zone to a global zone.
The correct information is described in the host information setting file.
The AdvancedCopy Manager's agent has been installed in the global zone, and its agent is running.
The PRIMECLUSTER GDS may be not installed in the global zone.
Check that the PRIMECLUSTER GDS has been installed in the global zone correctly.
The Oracle Solaris Zone support function may be not enabled.
Enable the Oracle Solaris Zone support function executing the stgxfwcmsetmode command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris) for information on the command.
The Restore Command cannot be run. This is because SDX object status is illegal.
Explanation
Since the particular state of the SDX object is not allowed, restoration cannot be performed.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute a command after correcting the state of the SDX object.
When the Oracle Solaris Zone support function is enabled, possible causes other than the above are as follows:
There is a possibility not to be able to communicate from a non-global zone to a global zone.
Check the following:
It is possible to communicate from a non-global zone to a global zone.
The correct information is described in the host information setting file.
The AdvancedCopy Manager's agent has been installed in the global zone, and its agent is running.
The PRIMECLUSTER GDS may be not installed in the global zone.
Check that the PRIMECLUSTER GDS has been installed in the global zone correctly.
The Oracle Solaris Zone support function may be not enabled.
Enable the Oracle Solaris Zone support function executing the stgxfwcmsetmode command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris) for information on the command.
This command cannot be run. This is because the environmental setting is incorrect.
Explanation
One of the following has occurred:
The information set when a volume was registered has been changed.
A hardware abnormality occurred.
Another disk drive has been mounted by using the drive pass function.
A disk has been mounted to multiple mount points using the drive path function.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the information set when a transaction volume or backup volume was registered has been changed using the following method. If the information was changed, restore it to its state at the time the setting was made and re-execute the processing.
Appropriate action using the command:
Execute the swstdevdisp command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Refresh Copy Status of Backup Operation" in the ETERNUS SF Web Console Guide to update the backup status to the latest information.
On the Main pane, check the information of the transaction volume and backup volume.
If the current information was changed before it was used, refer to "Changing the device configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change it, and re-execute the processing.
Check whether a hardware abnormality occurred. Remove it if this is the case, and the re-execute the processing.
If another disk drive was mounted by using the drive pass function, cancel the mount, and the re-execute the command.
When operating on Windows Server 2008 or later, make sure that the transaction volume or backup volume are online. Refer to "Notes about the online/offline status of disks" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on the method.
The Restore Command cannot be run. This is because restore device is mounted. Mount-point=mountPoint
Explanation
The command cannot be executed because the restoration device has been mounted.
Parameters
mountPoint : Mount point name
System Response
The system terminates processing.
System Administrator Corrective Action
Unmount the restoration device and re-execute processing.
Unable to execute. This is because the SafeFILE file system composed of more than one device is mounted.
Explanation
Processing cannot be performed because a SynfinityFILE file system consisting of multiple devices has been mounted.
System Response
The system terminates processing.
System Administrator Corrective Action
Unmount the SynfinityFILE file system consisting of multiple devices, and execute processing.
Process creation failed. Process Name=processName, SignalCode=signalNumber
Explanation
Process generation failed.
Parameters
processName : Process name
signalNumber : Signal code
System Response
The system terminates processing.
System Administrator Corrective Action
The process shown in processName cannot be generated. Respond to signalNumber, and re-execute processing.
SafeDISK has not been correctly installed.
Explanation
SynfinityDISK is not installed normally.
System Response
The system terminates processing.
System Administrator Corrective Action
Reinstall SynfinityDISK. Refer to the SynfinityDISK manuals for information of installation.
SafeFILE has not been correctly installed.
Explanation
SynfinityDISK is not normally installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Reinstall SynfinityDISK. Refer to the SynfinityDISK manuals for information of installation.
The Backup Synchronization processing is not being executed. Device Name=deviceName
Explanation
Backup synchronization processing is not enabled for the specified transaction volume.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Enable backup synchronization processing for the transaction volume, then re-execute processing.
To cancel the suspended synchronous processing, specify the -bd or -all option in the swstcancelsync command.
Setting value for an environment variable failed. Environment variable=environmentVariable, Value for variable=value, Error code=errCode
Explanation
The environment variable could not be set on the Managed Server that performed backup processing. This message is output only when Solaris, HP-UX, Linux, or AIX is running on the Managed Server that performed backup processing.
Parameters
environmentVariable : Environment variable
value : Value for variable
errCode : OS error code
System Response
The system terminates processing.
System Administrator Corrective Action
On the Solaris Managed Server that encountered a backup processing error, execute the Solaris man command to display the man manual. Refer to "intro(2)" in the man manual, and look up the operating system error code. Then, remove the error cause.
Specified device cannot be set up in Backup Volume. Device Name=deviceName
Explanation
The specified device cannot be defined as a backup volume because it is mounted.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Cancel the mounting, change the device configuration, and re-execute.
Refer to "Changing the device configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information of how to change the device configuration.
The directory for outputting recovery control files could not be changed.
Explanation
An attempt to change the recovery control file output directory has failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
SymfoWARE/RDB is not correctly installed.
Explanation
Symfoware/RDB is not normally installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Install Symfoware/RDB normally.
The directory could not be created. Directory=dirName
Explanation
An attempt to create a recovery control file output directory has failed.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
SymfoWARE/RDB command could not be run.
Explanation
Symfoware/RDB command execution failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify the Symfoware/RDB environment, and re-execute processing.
If you perform the database space unit backup, or if you perform the recovery that specifies the -bundle or the -nolog option, Symfoware and Symfoware Server Advanced Backup Controller must be installed.
Database space name cannot be obtained. Device Name=deviceName
Explanation
The database space name of the specified device name cannot be obtained.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Set up the environment, and re-execute processing.
SymfoWARE/RDB cannot run. Device Name=deviceName
Explanation
Symfoware/RDB is not active.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify the Symfoware/RDB environment, and re-execute processing.
Work directory space is insufficient.
Explanation
The device specified as a work directory does not have enough free space.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
The Directory cannot be found. Directory Name=dirName
Explanation
The specified directory is not found.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the directory exists and that its name is correct, and re-execute processing.
Input Loggroup Name or RDBsystem Name is incorrect. Loggroup Name=logGroupName
Explanation
The specified log group name or RDB system name is invalid.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the log group name or RDB system name, and re-execute processing.
Use of the Input Loggroup is exclusive. Loggroup Name=logGroupName
Explanation
The specified log group is being used by another AdvancedCopy Manager command.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until processing for another command using the log group is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Device name cannot be specified. This is because it is registered with a log group. Device Name=deviceName
Explanation
The specified device name cannot be used because it already belongs to a log group.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device name, and re-execute processing.
Resource data for SymfoWARE Backup or Recovery does not match.
Explanation
An inconsistency exists in management resource data for Symfoware.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the backup policy or backup history information and remove the inconsistency executing the swstbkpolset command, swstbkpoldel command, or swsthistdel command. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Resource data for loggroup does not match. Loggroup Name=logGroupName
Explanation
A mismatch was found in the resource information of the log group. The recovery of the log group where the normal dump and reference dump exist together cannot be executed.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the resource information of the log group is consistent, and re-execute processing.
The start of backup synchronization processing is not allowed. This is because no empty backup volume is available.
Explanation
Backup synchronization start processing cannot be performed because no empty backup volume was available.
System Response
The system terminates processing.
System Administrator Corrective Action
Add a backup volume of the same size and from the same box as the transaction volume, and re-execute processing.
If a backup volume cannot be added for any reason, change the operation mode to snapshot backup operation.
Resource data does not match.
Explanation
There is an inconsistency in resource information.
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the resource adjustment using the following method.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
Backup Synchronization processing is not running. Loggroup Name=logGroupName
Explanation
Backup synchronization processing is not enabled for the specified log group.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Enable backup synchronization processing for the log group, and re-execute processing.
The file could not be opened. Filename=fileName
Explanation
An attempt to open the file failed.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
The file could not be read. Filename=fileName
Explanation
An attempt to read the file failed.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
The file could not be written to. Filename=fileName
Explanation
An attempt to write to the file failed.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
The file could not be deleted. Filename=fileName
Explanation
An attempt to delete the file failed.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device has enough free space, and re-execute processing.
Backup Synchronization processing is done for only part of the Transaction Volumes. Loggroup Name=logGroupName
Explanation
Backup synchronization processing has not been performed for all transaction volumes.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Cancel the current backup synchronization processing and rerun in snapshot backup mode, or perform backup synchronization processing for all volumes. Then rerun in synchronous backup mode.
Cannot backup. This is because Synchronization processing is not in Equivalency Holding State.
Explanation
Backup operation cannot be performed because the equivalency hold state has not been reached.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the state of backup synchronization processing, and re-execute processing.
Cannot backup. This is because Restore for Transaction Volume is being executed. Device Name=deviceName
Explanation
The transaction volume cannot be backed up because restoration to the volume is in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
After restoration to the transaction volume is complete, re-execute processing.
Cannot backup. This is because Restore for Transaction Volume ended abnormally. Device Name=deviceName
Explanation
The transaction volume cannot be backed up because restoration to the volume terminated abnormally.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the swstcancelrest command to delete the information on the restoration that terminated abnormally, and recover the data. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Cannot back up. This is because Restore for overflowed backup data is being executed. Device Name=deviceName
Explanation
Backup cannot be implemented because restoration of the backup data that caused a generation overflow is in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
After the restoration is complete, re-execute processing.
Cannot backup. This is because Restore for overflowed backup data ended abnormally. Device Name=deviceName
Explanation
Backup cannot be implemented because restoration of the backup data that caused a generation overflow terminated abnormally.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the swstcancelrest command to delete the information on the restoration that terminated abnormally, and check the data in the job volume. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
A Backup Synchronization processing ended abnormally. Device Name=deviceName
Explanation
Backup synchronization processing terminated abnormally.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Execute the swstcancelsync command to delete the information on backup synchronization processing that terminated abnormally. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Stop Synchronous Processing" in the ETERNUS SF Web Console Guide to stop the synchronous processing.
Re-execute processing.
Input Generation Number is incorrect. Loggroup Name=logGroupName, Number=generationNumber
Explanation
No backup history information corresponding to the specified relative generation number can be found.
Parameters
logGroupName : Log group name
generationNumber : Generation number
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the swsthistdisp command to check the relative generation number. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Input Version Number is incorrect. Loggroup Name=logGroupName, Number=versionNumber
Explanation
No backup history information corresponding to the specified absolute generation number has been found.
Parameters
logGroupName : Log group name
versionNumber : Version number
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the swsthistdisp command to check the absolute generation number. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
The History Information cannot be found. Loggroup Name=logGroupName
Explanation
No backup history information is found.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
The required backup history information was not found. Create a backup, and re-execute processing.
A communication error occurred. Server name=serverName, Error=errCode, Reason=reason
Explanation
An error occurred during communication processing.
Parameters
serverName : Server name
errCode : Error code
reason : Detail code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment definitions of the Managed Server and Management Server. Ensure that the communication destination equipment contains no error, and re-execute the processing.
Device information does not match. Device Name=deviceName
Explanation
Processing cannot be performed because of inconsistent device information.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Correct device information, and re-execute processing.
Device information does not match. Loggroup Name=logGroupName
Explanation
Processing cannot be performed because of inconsistent device information.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Correct device information, and re-execute processing.
An SQL error occurred during repository-access. SQLSTATE=sqlState
Explanation
A SQL error occurred during access to the repository.
Parameters
sqlState : Symfoware SQLSTATE code
System Response
The system terminates processing.
System Administrator Corrective Action
Take action in accordance with the code shown in sqlState, as follows:
40003:
The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing after waiting a few minutes.
71001:
The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
For Solaris or Linux: (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "SymfoWARE RDA RDBSWSTF" and "SymfoWARE RDB RDBSWSTF").
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
00000:
Repository access is temporarily not possible. Wait a while, then re-execute.
If a code other than the above is indicated or if the above action fails to eliminate the cause of the error, refer to "Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operation Guide.
If the error still occurs, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The Storage Server Information was not found in Repository. Storage Server Name=serverName
Explanation
The specified Managed Server information was not found in the repository.
Parameters
serverName : Managed Server name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Confirm that the server name is displayed when the swstsvrdisp command is executed. If the server name is not displayed, execute the swstsvrset command.
Mismatched management resources were found when the swstsvrset command was executed. Execute the swstsrsemtch command.
Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Appropriate action using the Web Console:
Refer to "Refresh Copy Status of Backup Operation" in the ETERNUS SF Web Console Guide to update the backup status to the latest information.
On the Action pane, check the status of Enable under Backup Management.
If Enable is not grayed out, click Enable.
If Enable is grayed out, perform the following operations.
On the Action pane, click Error Recovery under Maintenance.
The information input screen is displayed.
Enter the necessary information, and then click Recovery.
The Base Information of the Device was not found in Repository. Storage Server Name=serverName Device Name = deviceName
Explanation
No base information in the repository corresponds to the specified transaction volume information.
Parameters
serverName : Managed Server name
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
An inconsistency exists in the management resource. Perform the resource adjustment using the following method.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
A remote process error occurred. Server name=serverName, Error=errCode
Explanation
An error occurred at the communication destination during processing.
Parameters
serverName : Server name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message that appears immediately before this message and re-execute processing.
Resource data in Repository does not match that in Storage Server. Storage Server Name=serverName
Explanation
An inconsistency is found between resource information in the repository and resource information on the Managed Server.
Parameters
serverName : Managed Server name
System Response
The system terminates processing.
System Administrator Corrective Action
An inconsistency exists in the management resource. Perform the resource adjustment using the following method.
Appropriate action using the command:
Execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
Connection to Communication Daemon failed.
Explanation
No connection can be set up with the communication service or daemon.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment for connecting with the communication service or daemon and re-execute processing.
The server name could not be read from Registry.
Explanation
Managed Server information cannot be obtained from the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the environment definition of the configuration management function is correct and re-execute processing.
The Repository Access Function could not be called up. Error=errCode
Explanation
An error occurred during access to the repository.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.3 Error Codes for Repository Access" to take the corrective action shown in errCode and re-execute the processing.
If there is no error code corresponding to "B.3 Error Codes for Repository Access", take the following actions:
Check if the communication with the Management Server is available.
Ports may be blocked by port filtering. Check if port numbers described in the following sections in the ETERNUS SF Installation and Setup Guide are not blocked:
"Configuring the network environment" under "Setup of AdvancedCopy Manager's manager"
"Port number setting" under "Setup of AdvancedCopy Manager's agent"
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
Refer to "In cluster operation" described in the note under "Backup Management Commands" in the ETERNUS SF AdvancedCopy Manager Operation Guide for the corresponding operating system to set the environment variable SWSTGNODE.
If you still have a problem, refer to "Troubleshooting: Insufficient free space in a repository" in the ETERNUS SF AdvancedCopy Manager Operation Guide to take corrective action.
A Server Information item could not be acquired. Error=errCode
Explanation
Managed Server information cannot be obtained.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.2 Error Codes for Configuration Management" to take appropriate action in accordance with the corresponding errCode. Then, re-execute processing.
The Backup Policy could not be set. This is because Backup Synchronization Processing is already in progress. Device Name=deviceName
Explanation
A backup policy cannot be set up because backup synchronization processing is in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
After backup synchronization processing is complete, re-execute the processing.
The Backup Policy could not be deleted. This is because Backup Synchronization Processing is already in progress. Device Name=deviceName
Explanation
A backup policy cannot be deleted because backup synchronization processing is in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
After backup synchronization processing is complete, re-execute the processing.
The Transaction Volume could not be found.
Explanation
The transaction volume for which a backup policy is to be set up was not found.
System Response
The system terminates processing.
System Administrator Corrective Action
Add the transaction volume to be managed by AdvancedCopy Manager and re-execute processing.
A code set could not be converted. Error=errCode, input=inputCode, output=outputCode, string(HEX)=hexStrings
Explanation
Character code conversion failed.
Parameters
errCode : Error code
inputCode : Conversion source code
outputCode : Conversion destination code
hexStrings : Conversion character string (hexadecimal)
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.2 Error Codes for Configuration Management" to take appropriate action in accordance with the corresponding errCode. Then, re-execute processing.
Use of a part of Input Loggroup Name is exclusive. Loggroup Name=logGroupName, Device Name =deviceName
Explanation
The transaction volumes included in the specified log group are being used by other AdvancedCopy Manager commands.
Parameters
logGroupName : Log group name
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until processing for the other command using the log group is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the swstsrsemtch command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
The Backup Policy is undefined. Loggroup Name=logGroupName
Explanation
A required backup policy has not been set up.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Set up a backup policy and re-execute processing.
A Transaction or Backup Volume is defined for the Server. Server Name=serverName
Explanation
A transaction volume or backup volume exists in the specified server.
Parameters
serverName : Server name
System Response
The system terminates processing.
System Administrator Corrective Action
Delete the transaction volume or backup volume information corresponding to the specified server. Then, re-execute processing.
The Device is defined as a Transaction or Backup Volume. Raw Device Name=deviceName
Explanation
The specified device is defined as a transaction volume or backup volume.
Parameters
deviceName : Raw device name
System Response
The system terminates processing.
System Administrator Corrective Action
Delete the transaction volume or backup volume information corresponding to the specified server. Then, re-execute processing.
A Device Information could not be acquired. Error=errCode
Explanation
An attempt to obtain device information failed.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.2 Error Codes for Configuration Management" to take appropriate action in accordance with the corresponding errCode. Then, re-execute processing.
Input restore device name is incorrect. Device Name=deviceName
Explanation
The specified restore device name is invalid because it is one of the following:
a transaction volume
a backup volume being used for backup
a device on which a Symfoware database space is constructed
a device having an area size different from that of the specified job volume
a device which is not registered into AdvancedCopy Manager
a device of other ETERNUS Disk storage system
a volume of SDX object
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid device name then re-execute processing.
An error occurred on Storage Management Server.
Explanation
An error occurred on the Management Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message that appears immediately before this message.
AdvancedCopy Manager type could not be read from Registry.
Explanation
The AdvancedCopy Manager type cannot be obtained from the configuration management component registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the environment setting of the configuration management function is normal and re-execute processing.
Cannot switch to another Device Type. Device Name=deviceName, Error=errCode
Explanation
The specified device cannot be redefined for a different use.
Parameters
deviceName : Device name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message output immediately before this message and re-execute processing.
A code set could not be converted during access to repository. Error=errCode
Explanation
Character code conversion failed during access to the repository.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.2 Error Codes for Configuration Management" to take appropriate action in accordance with the corresponding errCode. Then, re-execute processing.
Input Recovery Control File Output Directory Name is incorrect. Directory Name=dirName
Explanation
The specified recovery control file output directory is invalid.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid recovery control file output directory and re-execute processing.
Input Work Directory Name is incorrect. Directory Name=dirName
Explanation
The specified work directory name is invalid.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid work directory name and re-execute processing.
The Base Information of the Storage Server could not be found. Storage Server Name=serverName
Explanation
The specified Managed Server has not been defined as being managed by AdvancedCopy Manager.
Parameters
serverName : Managed Server name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Registering a Managed Server" in the ETERNUS SF AdvancedCopy Manager Operation Guide to define the Managed Server and re-execute processing.
EC cannot be run. Error=error
Explanation
EC cannot be executed.
Parameters
error : Detail error message of ETERNUS Disk storage system
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "A.4 Detail Error Messages of ETERNUS Disk Storage System" to take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the ETERNUS Disk storage system setting.
The File could not be found. File Name=fileName
Explanation
The specified file is not found.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the specified file exists and that its name is valid. Then, re-execute processing.
This Command cannot run. This is because the registration information for the Transaction Volume is invalid. Device Name=deviceName
Explanation
This command or the Web Console operation cannot be executed because the definition information of the transaction volume is invalid.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Appropriate action using the command:
Execute the swstdevinfoset command to cancel the registration of the job volume and register the volume again. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Release Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to deregister the volume type of the target device.
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to set the device as transaction volume again.
This Command cannot run. This is because Resource files have been destroyed.
Explanation
This command cannot be executed because the resource file is corrupted.
System Response
The system terminates processing.
System Administrator Corrective Action
The current resource file cannot be used. Execute the swstresrst command to restore the resource file that was backed up previously. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Resource files could not be saved. Saving Directory Name=dirName
Explanation
An attempt to save the resource file failed.
Parameters
dirName : Save directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the device containing the save directory has enough free space and re-execute processing.
Resource files cannot be converted. This is because their format is incorrect.
Explanation
The current resource file cannot be converted because its format is invalid.
System Response
The system terminates processing.
System Administrator Corrective Action
The current resource file cannot be used. Execute the swstresrst command to restore the resource file that was backed up previously. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
This Command cannot run. This is because the Resource files are of an older version or have been destroyed.
Explanation
This command cannot be executed because the version of the resource file is too old or the resource file is corrupted.
System Response
The system terminates processing.
System Administrator Corrective Action
The current resource file cannot be used. Execute the swstresrst command to restore the resource file that was backed up previously. Then, re-execute processing. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Resource Matching Command cannot be run.
Explanation
The swstsrsemtch command failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message that appears immediately before this message and re-execute processing.
AdvancedCopy Manager has not been correctly installed.
Explanation
AdvancedCopy Manager is not normally installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Reinstall AdvancedCopy Manager.
The Volume cannot be set. This is because this volume includes VTOC. Device Name=deviceName
Explanation
The specified volume contains VTOC and therefore cannot be used as a transaction or backup volume.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Review the device configuration so that a volume that is used as a transaction volume or a backup volume does not contain VTOC.
If you change the device configuration, refer to "Changing the device configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide.
The target backup volume name(s) could not be obtained. Device Map File=fileName
Explanation
The name of the output destination backup volume could not be obtained.
Parameters
fileName : Device map file name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the contents of the device map file and re-execute.
The backup synchronization processing is running for a backup volume that is different from the one specified. Device Name=deviceName, Device Map File=fileName
Explanation
Backup synchronization processing is performed for a backup volume that is different from the specified one.
Parameters
deviceName : Device name
fileName : Device map file name
System Response
The system terminates processing.
System Administrator Corrective Action
Interrupt backup synchronization processing and re-execute.
The specified device is already deregistered. Device Name=deviceName
Explanation
The specified device has already been excluded from the registry.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
A device already excluded from the registry cannot be excluded again.
The directory could not be created. Directory=dirName
Explanation
Directory creation failed.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to create the directory and re-execute.
The directory could not be read. Directory=dirName
Explanation
Directory reading failed.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to read the directory and re-execute.
The file could not be copied. Source File=srcFileName, Target File=dstFileName
Explanation
File copying failed.
Parameters
srcFileName : Copy source file name
dstFileName : Copy destination file name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to copy the file and re-execute.
The directory could not be copied. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
Directory copying failed.
Parameters
srcDirName : Copy source directory name
dstDirName : Copy destination directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to copy the directory and re-execute.
The directory could not be deleted. Directory=dirName
Explanation
Directory deletion failed.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to delete the directory and re-execute.
The directory could not be moved. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
Directory movement failed.
Parameters
srcDirName : Source directory name
dstDirName : Destination directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the failure to move the directory and re-execute.
The value of the environment variable SWSTGNODE is incorrect. Value=value
Explanation
Any of the following events occurred:
The value of the environment variable SWSTGNODE for cluster operation is invalid.
The node on which the command was executed is not an operational node.
The AdvancedCopy Manager transaction has stopped.
Parameters
value : Value of the environment variable SWSTGNODE
System Response
The system terminates processing.
System Administrator Corrective Action
If cluster operation is in progress, check the following points:
Check that the environment variable SWSTGNODE is correctly set.
Check that the node on which the command was run is an operation node.
Check if the AdvancedCopy Manager transaction has stopped.
Delete the environment variable SWSTGNODE except for cluster operation.
Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the environment variable SWSTGNODE.
The advanced copy function cannot be used. Error=errCode
Explanation
The advanced copy function cannot be used.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "A.4 Detail Error Messages of ETERNUS Disk Storage System" to take the corrective action shown in errCode.
Specified loggroup cannot be specified because there is the one which SDX object and is not SDX object. Loggroup Name=logGroupName
Explanation
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
Specified device list file cannot be specified because there is the one which SDX object and is not SDX object. Device List File Name=fileName
Explanation
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
Parameters
fileName : Device list file name
System Response
The system terminates processing.
System Administrator Corrective Action
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
The volume in disk group that backup volume belongs cannot be registered as transaction volume. Disk Group Name=groupName
Explanation
A volume that belongs to a disk group or a single disk cannot be registered in both a transaction volume and a backup volume.
Parameters
groupName : Disk group name
System Response
The system terminates processing.
System Administrator Corrective Action
Delete the registration of the backup volume belonging to the same disk group or single disk, and register it as the transaction volume.
The volume in disk group that transaction volume belongs cannot be registered as backup volume. Disk Group Name=groupName
Explanation
A volume that belongs to a disk group cannot be registered as both a transaction volume and backup volume.
Parameters
groupName : Disk group name
System Administrator Corrective Action
Register a volume that is not registered as the transaction volume and that belongs to the disk group, or a single disk, as the backup volume.
Connection to the network failed. Remote Computer Name=hostName, Detected API=api, Error=errCode
Explanation
Connection to the network failed.
Parameters
hostName : Name of the host in which an error occurred
api : API that caused an error
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Connection to the network failed. Check whether the remote server and network are normal, and take necessary action if there is a problem. Then, re-execute.
You do not have sufficient permission to operate AdvancedCopy Manager. Detected API=api, Error=errCode
Explanation
The user has no authority to operate AdvancedCopy Manager.
Parameters
api : API that caused an error
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Obtain authority to access the registry.
The product productName has not been installed. Registry=registry, Key Name=keyName, Value Name=value, Error=errCode
Explanation
The product shown in productName is not installed.
Parameters
productName : Product name
registry : Registry
keyName : Key name
value : Value
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
The product shown in productName is not installed. (i.e., registry data that should have been defined during installation cannot be found.)
The abnormal volume was detected. Volume=volumeName, Error=errCode
Explanation
The abnormal volume was detected during analysis processing of the volume mount point.
Parameters
volumeName :Name of the volume in which the error generated
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute after restoring the volume which has caused abnormalities with reference to the contents of an error code associated with it by running the net helpmsg command on a command prompt.
Also refer to "General notes" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows), when the drive path function is not being used.
The entered device cannot be set up as a transaction volume. Device Name=deviceName
Explanation
Cannot be set up as a transaction volume because of the mounted state, as it is not being supported for the input device.
The transaction volume has multiple mount points.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Change the state of the mount, and change the device configuration. Then, re-execute.
Refer to "Changing the device configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on how to change the device configuration.
Specified devices does not belong to the same log group. Device Name1=deviceName1, Device Name2=deviceName2
Explanation
The description of the device list file is incorrect. Specified device belongs to the different log group.
Parameters
deviceName1 : Device name 1
deviceName2 : Device name 2
System Response
The system terminates processing.
System Administrator Corrective Action
Delete or modify either of devices, and describe devices that belong to the same log group in the device list file. Then, re-execute.
An invalid line was detected. File=fileName, Line Number=lineNumber
Explanation
The description of the device list file is incorrect. An invalid line was detected.
Parameters
fileName : File name
lineNumber : Line number of invalid line
System Response
The system terminates processing.
System Administrator Corrective Action
Check the data on the invalid line and correct it.
No description of transaction volume exists. File=fileName
Explanation
The description of the device list file is incorrect. No description of transaction volume exists in the device list file.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Describe the transaction volume in the device list file.
Use of the Input Device is exclusive by the Loggroup. Loggroup Name=logGroupName
Explanation
The log group that includes the specified transaction volume is being used by other AdvancedCopy Manager commands.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until processing for the other command using the log group is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the swstsrsemtch command.
Backup Policy cannot be set, because resource data for loggroup will be unmatch. Device Name=deviceName, Loggroup Name=logGroupName
Explanation
The backup policy that you have tried to set for the current device is not consistent with the backup policy that is already set for another device in the same log group. The omitted values for the interval days and the number of preservation generations are inappropriate.
Parameters
deviceName : Device name
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
When you set a backup policy for a log group, specify the interval days and the number of preservation generations in the command option. Please do not omit them.
Specified device cannot be set up in Backup Volume, because the device has been registered as replication volume information of Replication Management. Device Name=deviceName
Explanation
The input device cannot be set as the backup volume because it is registered as a replica volume of replication management, or as an original volume that can be copied bi-directionally.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Use any of the following methods so that the backup volume is not the copy destination of replication management:
Appropriate action using the command:
Execute the replication management command to delete the replication volume information on the corresponding device.
Execute the replication management command to change the replication volume information on the corresponding device to copying in one direction.
Change the backup volume to another device.
Appropriate action using the Web Console:
Perform the following procedures to delete the replication volume information on the corresponding device.
On the global navigation tab, click Server.
The registered servers are displayed on the Main pane.
On the Main pane, click the target server.
On the Category pane, click Advanced Copy.
The items of the Category pane change into the items concerning Advanced Copy.
On the Category pane, click Replication Operation.
On the Main pane, check the target device checkbox.
On the Action pane, click Delete under Replication Group.
The information input screen is displayed.
Enter the necessary information, and then click Delete.
Perform the following procedures to change the replication volume information on the corresponding device to copying in one direction.
On the global navigation tab, click Server.
The registered servers are displayed on the Main pane.
On the Main pane, click the target server.
On the Category pane, click Advanced Copy.
The items of the Category pane change into the items concerning Advanced Copy.
On the Category pane, click Replication Operation.
On the Main pane, check the target device checkbox.
On the Action pane, click Delete under Replication Group.
The information input screen is displayed.
Enter the necessary information, and then click Delete.
On the Action pane, click Create under Replication Group.
The information input screen is displayed.
Check off the Enable bidirectional copying between the devices in this group. checkbox, and then click Next.
The information input screen is displayed.
Enter the necessary information, and then click Add.
Refer to "Set As Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to set a device other than the device that an error occurred as backup volume.
Failed to acquisition of the replication volume information of Replication Management.
Explanation
Acquisition of the replication volume information of replication management failed.
System Response
The system terminates processing.
System Administrator Corrective Action
The swsrpvolinfo command of replication management failed. Remove the cause and re-execute the command.
The specified volume is in the state of HALT. The error occurred by a remote copy. Device Name=deviceName
Explanation
The specified volume is in HALT state. The error occurred in the remote copy.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
There are abnormalities in the hardware. Remove the cause of the hardware fault.
Cannot change to other Device Type. This is because Backup Synchronization Processing is in progress. Device Name=deviceName
Explanation
Since the transaction volume is in EC suspended state, it cannot change into other device uses.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Cancel the backup synchronous processing under EC suspension, and perform again.
The Backup Policy could not be set. This is because History Information exists in this Transaction Volume. Device Name=deviceName
Explanation
The setting up of a backup policy resulted in an error.
When backup history information exists, a backup policy cannot be changed to a number of preservation generations which is less than the number of the already backed up history information.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Please carry out one of the following actions:
A value exceeding the number of the histories backed up already should be specified as the number of preserved generations.
Some of the backup history volumes should be deleted so that the number of existing preserved generations becomes less than the number that you would like to specify as the maximum in the backup policy.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
Explanation
The number of specified databases exceeds the maximum number of databases capable of performing backup.
System Response
The system terminates processing.
System Administrator Corrective Action
The maximum number of databases capable of performing backup is 64. Reduce the number of databases to be no more than 64.
The path to the volume mount point could not be acquired. PATH=pathName
Explanation
The path to the volume mount point could not be found.
Parameters
pathName : Path in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The path could not be converted to a device name for AdvancedCopy Manager. PATH=pathName
Explanation
The path could not be converted to a device name for AdvancedCopy Manager.
Parameters
pathName : Path in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The same database name cannot be specified multiple times. Database Name=dbName
Explanation
The same database name cannot be specified more than once.
Parameters
dbName : Database name in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Change the specified database name if necessary and re-execute processing.
An error occurred in the backup processing for the database. Server Name=serverName, Instance Name=instance, Database Name=dbName, Error=errCode
Explanation
An error occurred in the backup processing for the database.
Parameters
serverName : SQL Server's server name in which the error occurred
instance : Instance name in which the error occurred
dbName : Database name in which the error occurred
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message which is output before this message and re-execute processing.
Backup failed. Command=commandLine
Explanation
Backup failed.
Parameters
commandLine : Command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message which is output before this message and re-execute processing.
The file names of the database could not be acquired. Server Name=serverName, Instance Name=instance, Database Name=dbName
Explanation
The file names of the database could not found.
Parameters
serverName : SQL Server's server name in which the error occurred
instance : Instance name in which the error occurred
dbName : Database name in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Check the database status and re-execute processing.
Backup processing was interrupted.
Explanation
Backup processing was interrupted.
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message which is output before this message and re-execute processing.
The execution of statement failed. Statement=state
Explanation
There was an error during the execution of a statement.
Parameters
state : SQL statement sentence
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the processing environment of the database is correct and re-execute.
The file could not be closed. Filename=fileName
Explanation
It failed to close the file shown in fileName.
Parameters
fileName : File name which the error generated
System Response
The system terminates processing.
System Administrator Corrective Action
Check the states (i.e., the availability) of a device where a file exists and re-execute.
The database name or instance name could not be converted to wide-character code.
Explanation
The database name or instance name could not be converted to wide-character code.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the database name and the instance name are correct and re-execute.
This Command Parameter requires the Database Name.
Explanation
A database name is required for the argument of a command.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the database name, and re-execute.
The path of the primary file of the database could not be acquired. Database Name =dbName
Explanation
Path acquisition of the primary file of the database shown in dbName resulted in an error.
Parameters
dbName : Database name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the database environment and removing the cause of the error. Then, re-execute.
swstbackup command could not be run.
Explanation
The execution of swstbackup command resulted in an error.
System Response
The system terminates processing.
System Administrator Corrective Action
Remove the cause of the error and re-execute.
This Command Parameter requires the Metadata File Name.
Explanation
A metadata file name is required for this command.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a metadata file name and re-execute.
option1 option of this command can be specified only when option2 option is specified.
Explanation
The argument that was specified when performing the command is incorrect.
Parameters
option1 : Option name
option2 : Option name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a correct argument and re-execute.
The device associated with the specified drive letter is not a device for AdvancedCopy Manager.
Explanation
This drive is not a supported drive for AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the database has been created correctly on the ETERNUS Disk storage system.
Communication with SQL Server failed.
Explanation
There was a failure to communicate with the SQL Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the environment of the SQL Server is correct and re-execute.
SQL Server aborted.
Explanation
SQL Server interrupted processing.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the environment of the SQL Server is correct and re-execute.
ODBC processing failed. Detected API=api, Error=errCode
Explanation
It failed in ODBC processing.
Parameters
api : API name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the environment of ODBC is correct and re-execute.
The BACKUP/RESTORE statement abnormally exited.
Explanation
The BACKUP/RESTORE statement abnormally exited.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the environment of the SQL Server is correct and re-execute.
COM library could not be initialized.
Explanation
The COM library could not be initialized.
System Response
The system terminates processing.
System Administrator Corrective Action
The shortage of a memory or a fatal error is likely to be the cause. When the shortage of a memory is the cause, terminate any other applications and re-execute. If this is not the cause, check the environment of Windows and re-execute.
A COM Object could not be created.
Explanation
A COM object could not be created.
System Response
The system terminates processing.
System Administrator Corrective Action
SQL Server is not installed correctly. Check the installation status of SQL Server (re-install if necessary) and re-execute.
The device information could not be acquired. Device Name=deviceName
Explanation
There was an error in the acquisition of the device information shown in deviceName.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status.
The command could not be run for lack of memory.
Explanation
The command could not be run for lack of memory.
System Response
The system terminates processing.
System Administrator Corrective Action
Carry out the following management tasks to provide sufficient virtual memory and re-execute.
The swap domain should be extended.
Other applications should be terminated.
Connection to SQL Server failed. Server Name=serverName
Explanation
Connection with SQL Server resulted in an error.
Parameters
serverName : Server name that the error generated
System Response
The system terminates processing.
System Administrator Corrective Action
Check the starting state of SQL Server, the server name of the SQL Server, etc. (when an instance with a name is specified), re-execute.
Cannot change to other Device Type. This is because Tracking Processing is in progress. Device Name=deviceName
Explanation
The transaction volume cannot be changed to another device application because tracking processing is in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Cancel tracking processing and re-enter the command.
QuickOPC function is not supported in this ETERNUS Storage System. Device Name=deviceName
Explanation
This ETERNUS Disk storage system does not support the QuickOPC function.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the ETERNUS Disk storage system to which the device is allocated supports the QuickOPC function.
The tracking processing is not being executed. Device Name=deviceName
Explanation
Tracking processing is not in progress.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Execute for a device for which tracking processing is in progress. Perform the following method to check whether tracking processing is in progress.
Appropriate action using the command:
Execute the swsttrkstat command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Display Tracking Status" in the ETERNUS SF Web Console Guide to display the tracking status.
On the Main pane, check whether the tracking processing is in progress.
The OPC physical copy could not be stopped. This is because a history Information exists for the backup Volume. Transaction Volume=transactionVolume, Backup Volume=backupVolume
Explanation
OPC physical copying cannot be stopped because backup history information exists for the backup volume.
Parameters
transactionVolume : Transaction volume name
backupVolume : Backup volume name
System Response
The system terminates processing.
System Administrator Corrective Action
After deleting the backup history information, re-execute processing.
Appropriate action using the command:
Execute swsthistdel command to delete backup history information. Then, re-execute the swstcanceltrk command with the -copy option. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the commands.
Appropriate action using the Web Console:
Refer to "Delete Backup History" in the ETERNUS SF Web Console Guide to delete the backup history information.
Re-execute processing
This Command Parameter requires -bd option or -all option.
Explanation
The -bd or -all option must be specified with this command.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-enter the command with the -bd or -all option specified.
The estimate processing has already started.
Explanation
A monitor session has already started.
System Response
The system terminates processing.
System Administrator Corrective Action
To perform another update estimate, first stop the monitor session that is currently executing, and rerun the command.
The estimate processing is not executed.
Explanation
A monitor session is not being executed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status of the specified volume and specify the correct volume.
The estimate processing is in error suspend status.
Explanation
The monitor session is in the error suspend state.
System Response
The system terminates processing.
System Administrator Corrective Action
The monitor session has entered the error suspend state because a hardware fault has occurred on the copy source volume. Stop the monitor session, and check the hardware status. If there is a hardware fault, resolve the problem.
The backup management resource files or recovery control files do not exist in the specified directory.
Explanation
The backup management resource files or recovery control files do not exist.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the backup management resource files or recovery control files are allocated in the specified directory, and re-execute processing.
swsrpmake failed. Command=commandLine
Explanation
The swsrpmake command failed.
Parameters
commandLine : Command line in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Respond to the message that appears immediately before this message, and re-execute processing.
The server name could not be read from Registry. There is a possibility that environment variable SWSTGNODE is not set.
Explanation
An attempt to acquire the Managed Server name from the registry has failed.
The environment variable SWSTGNODE may have not been set because the cluster is already set up.
System Response
The system terminates processing.
System Administrator Corrective Action
If cluster operation is in progress, check that the environment variable SWSTGNODE is set.
Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the environment variable SWSTGNODE.
If the environment variable SWSTGNODE is set correctly, check that the Managed Server is registered.
Failed to read the cluster setting definition file. Filename=fileName
Explanation
An attempt to read the cluster definition file has failed.
Parameters
fileName : Cluster definition file name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager environment.
Backup Policy cannot be set. This is because backup to disk is not supported for the device. Device Name=deviceName
Explanation
A backup policy cannot be set because the device cannot be managed by AdvancedCopy Manager.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
The data on the specified device can be backed up to tape but cannot be backed up to a disk.
This system does not support EC-related functions.
Explanation
This system does not support synchronous high-speed backup.
System Response
The system terminates processing.
System Administrator Corrective Action
Use snapshot backup.
An internal inconsistency occurred.
Explanation
A system error occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal inconsistency occurred in disk array device. Error=errCode
Explanation
A system error occurred in the ETERNUS Disk storage system.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
If the error recurs even if the command is re-executed, a hardware error is assumed to have occurred. Refer to "A.4 Detail Error Messages of ETERNUS Disk Storage System" to take the corrective action shown in errCode.
Processing was interrupted.
Explanation
Processing was interrupted.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
A new area could not be acquired. Area name=name, Area size=size
Explanation
An attempt to allocate a new area failed.
Parameters
name : Name of the area to be allocated
size : Length of the area to be allocated
System Response
The system terminates processing.
System Administrator Corrective Action
Do the following so that a virtual memory area can be allocated, then re-execute processing.
Expand the swap area.
Quit other applications.
The registry could not be opened. Registry=registry, Key=keyName, Error=errCode
Explanation
The registry could not be opened.
Parameters
registry : Registry
keyName : Key name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
The registry could not be read. Registry=registry, Key=keyName, Value=value, Error=errCode
Explanation
The registry could not be read.
Parameters
registry : Registry
keyName : Key name
value : Value
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
Information could not be written to the registry. Registry=registry, Key=keyName, Value=value, Error=errCode
Explanation
The registry could not be updated.
Parameters
registry : Registry
keyName : Key name
value : Value
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
An unexpected error occurred. Thread ID=threadID, Detected API=api, Error=errCode
Explanation
An unexpected error occurred.
Parameters
threadID : Thread ID of the thread in which the error occurred
api : API name in which the error occurred
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal contradiction occurred. Additional information 1=info, Additional information 2=info, Additional information 3=info, Additional information 4=info, Additional information 5=info
Explanation
An internal error occurred.
Parameters
info : Additional information
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
drive has been assigned to deviceName.
Explanation
A drive letter has been assigned to the specified device.
Parameters
drive : Drive letter
deviceName : Device name
System Response
The system terminates normally.
System Administrator Corrective Action
No action is required because this is an informational message only.
The drive letter assigned to deviceName has been released. Drive Letter=drive
Explanation
The drive letter assignment to a device was cancelled.
Parameters
deviceName : Device name
drive : Drive letter
System Response
The system terminates normally.
System Administrator Corrective Action
No action is required because this is an informational message only.
drive has already been assigned to deviceName.
Explanation
A drive letter has already been assigned to the specified device.
Parameters
deviceName : Device name
drive : Drive letter
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required because this is an alert message only.
Either drive is not used or has already been released from the device to which it was previously assigned.
Explanation
The specified drive letter is not used, or the assignment has already been cancelled.
Parameters
drive : Drive letter
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required because this is an alert message only.
Either no drive letter is assigned to deviceName or the drive letter previously assigned to it has already been released.
Explanation
No drive letter has been assigned to the specified device, or the assignment has already been cancelled.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required because this is an alert message only.
This command could not be executed because it was entered by a user who does not have Administrators permission.
Explanation
The user cannot execute this command because the user does not belong to the Administrators group on the local machine.
System Response
The system terminates processing.
System Administrator Corrective Action
A user with administrator authority should execute this command.
A device name is required for this command.
Explanation
The command requires a device name as an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a device name and re-execute.
A command argument is invalid.
Explanation
The command contains an invalid argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute the command with a valid argument specified.
A device name or drive letter is required for this command.
Explanation
The command requires a device name or drive letter as an argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute the command with a device name or drive letter specified.
An invalid device name was entered. Device Name=deviceName
Explanation
An invalid device name was specified.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device name and re-execute.
Another drive letter has already been assigned to the device. Device Name=deviceName, Drive Letter=drive
Explanation
Another drive letter has already been assigned to the specified device.
Parameters
deviceName : Device name
drive : Drive letter already assigned
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device name and re-execute.
An invalid drive letter was entered. Drive Letter=drive
Explanation
An invalid drive letter was specified.
Parameters
drive : Drive letter already assigned
System Response
The system terminates processing.
System Administrator Corrective Action
Check the drive letter and re-execute.
The specified drive letter is already being used. Drive Letter=drive
Explanation
The specified drive letter is already in use.
Parameters
drive : Drive letter
System Response
The system terminates processing.
System Administrator Corrective Action
Specify another drive letter and re-execute.
The device with the specified drive letter is not a target device for AdvancedCopy Manager.
Explanation
The device having the specified drive letter is not a target device of AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device having the specified drive letter and re-execute.
The drive could not be locked. Drive Letter=drive, Error=errCode
Explanation
An attempt to lock the drive has failed.
Parameters
drive : Drive letter
errCode : Error code and error location
System Response
The system terminates processing.
System Administrator Corrective Action
Stop using the specified drive entirely and re-execute.
An environment setting cannot be determined. AdvancedCopy Manager has not been correctly installed.
Explanation
The environment definition is incomplete. The AdvancedCopy Manager has not been completely installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager file environment.
The OS is not supported.
Explanation
The operating system does not support the specified command.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the operating system.
The device information file for AdvancedCopy Manager is not consistent with the system devices.
Explanation
The contents of the AdvancedCopy Manager device information file are inconsistent with the system device configuration.
System Response
The system terminates processing.
System Administrator Corrective Action
Obtain information of all devices with AdvancedCopy Manager and re-execute.
An invalid partition number was entered. Partition Number=partitionNumber
Explanation
An invalid partition number was specified.
Parameters
partitionNumber : Partition number
System Response
The system terminates processing.
System Administrator Corrective Action
Check the partition number and re-execute.
The specified drive is not a target device of AdvancedCopy Manager.
Explanation
The specified drive is not a target device of AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the specified drive and re-execute.
The drive letter could not be released because it has been assigned to more than one device. Drive Letter=drive
Explanation
The assignment of specified drive letter could not be cancelled because it has been assigned to multiple drives.
Parameters
drive : Drive letter
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status of drive letter assignment to the specified device and re-execute.
The drive layout information could not be obtained. Device Number=deviceNumber, Error=errCode
Explanation
Acquisition of drive layout information failed.
Parameters
deviceNumber : Device number
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status.
The device information could not be obtained. Drive Letter=drive, Error=errCode
Explanation
Acquisition of device information failed.
Parameters
drive : Drive letter
errCode : Error code and error location
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status.
An unused drive letter was not found.
Explanation
No free letter was available for assignment to a drive.
System Response
The system terminates processing.
System Administrator Corrective Action
Make a drive letter available and re-execute.
A drive letter could not be assigned. Drive Letter=drive, Target Path=pathName, Error=errCode
Explanation
Drive letter assignment failed.
Parameters
drive : Drive letter
pathName : Character string of the target path of the drive to which a drive letter is to be assigned
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status and re-execute.
The command could not be executed because memory was insufficient.
Explanation
Command execution failed because of a memory shortage.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the memory status. If there actually was a memory shortage, increase the size of memory.
A drive letter could not be released. Drive Letter=drive, Target Path=pathName, Error=errCode
Explanation
Cancellation of drive letter assignment failed.
Parameters
drive : Drive letter
pathName : Character string of the target path of the drive to which a drive letter is to be assigned
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status and re-execute.
A registry key could not be opened. Key=keyName, Error=errCode
Explanation
An attempt to open the registry key failed.
Parameters
keyName : Registry key
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the registry.
Device information could not be obtained. Error=errCode
Explanation
Acquisition of device information failed.
Parameters
errCode : Error code and error location
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status.
The drive letter could not be assigned or released because another device has been mounted in a folder for the specified device.
Explanation
A drive letter could not be assigned to or removed from the specified device because another device was mounted in the folder of the specified device.
System Response
The system terminates processing.
System Administrator Corrective Action
Unmount the device from the folder of the specified device and re-execute.
The drive letter could not be assigned or released because the specified device has been mounted in a folder for another device.
Explanation
A driver letter could not be assigned to or unassigned from the specified device because the specified device was mounted on the folder of another device.
System Response
The system terminates processing.
System Administrator Corrective Action
Unmount the specified device and re-execute.
Devices on the computer could not be scanned. Error=errCode
Explanation
An attempt to scan computer devices failed.
Parameters
errCode : Error code and error location
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status of computer devices.
The specified volume mount point could not be found. Volume Mount Point=mountPoint
Explanation
The specified mount point could not be allocated or unallocated because it could not be found on the computer.
Parameters
mountPoint : Mount point name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the specified mount point exists on the computer. Specify a valid mount point and re-execute processing.
The specified directory is not empty. Mount Point Name=mountPoint
Explanation
No mount point can be allocated to the specified directory because it is not empty.
Parameters
mountPoint : Mount point name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the specified mount point. Then, specify a valid mount point, and re-execute processing.
Volume lock is not held.
Explanation
A volume is not locked.
System Administrator Corrective Action
No action is needed because this message is a report only.
The corresponding physical volume does not exist. Logical Volume Name=volumeName
Explanation
The corresponding physical volume does not exist.
Parameters
volumeName : Name of the logical volume where an error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
A logical volume was deleted after it was registered with the backup management function. This volume cannot be used. Perform the following action to delete definition information accordingly.
Appropriate action using the command:
Execute the swstdevinfoset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Release Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to release the setting as a transaction volume or backup volume.
This command cannot be run because the logical volume spans multiple physical volumes. Logical Volume Name=volumeName
Explanation
The command cannot be executed because a logical volume extends over multiple physical volumes.
Parameters
volumeName : Name of the logical volume where an error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Configuration information of a logical volume has been changed after the volume was registered with the backup management function. Refer to "Changing Device Configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change device information accordingly, and re-execute the command.
The configuration of this logical volume is not supported. Logical Volume Name=volumeName
Explanation
The configuration of this logical volume is not supported.
Parameters
volumeName : Name of the logical volume where an error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Configuration information of a logical volume was deleted after the volume was registered with the backup management function. Refer to "Changing Device Configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change device information accordingly, and re-execute the command.
The corresponding physical volume does not exist. Volume Group Name=vgName
Explanation
The corresponding physical volume does not exist.
Parameters
vgName : Name of the volume group in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
It has been deleted after the volume group was registered into the backup management function. This volume group cannot be used now. Perform the following action to delete the definition information.
Appropriate action using the command:
Execute the swstdevinfoset command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Appropriate action using the Web Console:
Refer to "Release Transaction Volume or Backup Volume" in the ETERNUS SF Web Console Guide to release the setting as a transaction volume or backup volume.
This command cannot be run because the volume group spans multiple physical volumes. Volume Group Name=vgName
Explanation
This command cannot be run because the volume group spans multiple physical volumes.
Parameters
vgName : Name of the volume group in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Configuration information for a volume group was changed after the group was registered with the backup management function. Refer to "Changing Device Configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change device information accordingly. Then, re-execute processing.
The configuration of this volume group is not supported. Volume Group Name=vgName
Explanation
The configuration of this volume group is not supported.
Parameters
vgName : Name of the volume group in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Configuration information for a volume group was changed after the group was registered with the backup management function. Refer to "Changing Device Configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change device information accordingly. Then, re-execute processing.
Locking the volume failed. Please confirm that the volume is being used by other processes. Error=errCode, Volume Name=volumeName
Explanation
Locking of the volume has failed.
Parameters
errCode : Error code and error-detection point
volumeName : Name of the volume with an error
System Response
The system terminates processing.
System Administrator Corrective Action
If errCode is 2 (CreateFile), and you are operating on Windows Server 2008 or later:
The volume in which the error occurred might be offline - in this case, bring it online. Refer to "Notes about the online/offline status of disks" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on doing this.
The errCode 5 (FSCTL_LOCK_VOLUME) occurs when a volume with an error is used by another process (i.e., an application or service). In such a case, stop the process that is using the volume with an error and re-execute. Use the handle.exe tool published at the following URL in order to identify processes that are using the volume:
http://technet.microsoft.com/en-us/sysinternals/bb896655.aspx
For example, to identify processes that are using the E: drive, execute "handle.exe E:" from Command Prompt.
Note that from AdvancedCopy Manager Version 14.0, in the case of errCode 5 (FSCTL_LOCK_VOLUME), a function is provided to collect data in order to identify which processes are using volume targeted for processing. This is performed by executing an investigation tool that displays a list of processes using the file handle (refer to "Volume Lock Error Investigation Function" in the ETERNUS SF AdvancedCopy Manager Operation Guide for details). When this function is enabled, the tool output is saved in the files listed below. Refer to these files to identify which processes are using volume.
Output result of handle.exe -a: workDir\var\D2D\volumeName_Handle_date.txt
Output result of openfiles.exe /query /v: workDir\var\D2D\volumeName_Openfiles_date.txt
Output result of tasklist.exe /v: workDir\var\D2D\volumeName_Tasklist-v_date.txt
Output result of tasklist.exe /svc: workDir\var\D2D\volumeName_Tasklist-svc_date.txt
Output result of net.exe start: workDir\var\D2D\volumeName_Net-start_date.txt
Output result of mountvol.exe: workDir\var\D2D\volumeName_Mountvol_date.txt
The volumeName indicates AdvancedCopy Manager device name or OS volume name.
Refer to the following items in "General notes" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for the conditions that prevent locking and the action required:
"Running software"
"Notes on copying data "
"Notes on using the OS volume shadow copy function"
A lock processing error may occur because of a temporary conflict between the volume that was accessed by the other process and the volume lock processing of AdvancedCopy Manager. In this event, work around the error by changing LockRetryNumber and LockRetryInterval in the volume locking specification file that is used. Then, with LockForceMode set to on, the mounting of the volume is forcibly cancelled and the lock processing can continue in a state in which all file handles of the other process are invalid. Refer to the following in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on the volume lock file operation specification file:
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
If errCode 5 (CreateFile) occurs:
In the EC operation, the backup volume may have been locked by other process of AdvancedCopy Manager. Check the lock status of the volume executing the swstvollockstat command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on the command.
If the backup volume is not locked, execute the processing again.
If the backup volume is locked, perform the following action.
Appropriate action using the command:
Execute the swstvolunlock command or swstsrsemtch command to unlock the backup volume. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on the commands.
Appropriate action using the Web Console:
Refer to "Backup Error Recovery" in the ETERNUS SF Web Console Guide to adjust the resource.
If the above actions cannot handle this error, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The setting value of the lock specification file is incorrect. File Name=fileName, Section Name=sectionName, Key Name=keyName, Value=value
Explanation
A setting value is invalid in the volume locking specification file used.
Parameters
fileName : Name of the volume locking specification file with an error
sectionName : Name of the section with an error
keyName : Name of the erroneous item
value : Setting value of the erroneous item
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following section in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows), and confirm that the volume lock operation specification file is described correctly:
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
Dismounting the volume failed. Error=errCode, Volume Name=volumeName
Explanation
Cancellation of volume mounting failed.
Parameters
errCode : Error code and error-detection point
volumeName : Name of the volume with an error
System Response
The system terminates processing.
System Administrator Corrective Action
Check the following to determine if either of the following was true at the time this error occurred:
The volume could not be recognized from the operating system.
The volume was locked by another process.
If neither was true, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified volume is currently in use. Volume Name=volumeName
Explanation
The specified volume is being used by another process.
Parameters
volumeName : Name of the volume with an error
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the processing of this volume by another command has completed.
An error occurred in the process of locking a volume of the communication service. Error=errCode
Explanation
An error occurred during processing for obtaining a communication service lock.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.4 Error Codes of Volume Lock Function" to take action according to the instructions for errCode. Then, re-execute the processing.
An error occurred in the process of unlocking a volume of the communication service. Error=errCode
Explanation
An error occurred during the process of releasing a communication service lock.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.4 Error Codes of Volume Lock Function" to take action according to the instructions for errCode. Then, re-execute the processing.
An error occurred in the process of acquiring a lock status of the communication service. Error=errCode
Explanation
An error occurred during processing for obtaining communication service lock information.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.4 Error Codes of Volume Lock Function" and take action according to the instructions for errCode. Then, re-execute the processing.
The GDS volume should be the same size.
Explanation
GDS volumes must all be the same size.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a copy destination volume that is the same size as the copy source volume.
The shadow class in SDX object cannot be used. Class Name=className
Explanation
An SDX object in the shadow class cannot be used.
Parameters
className : Class name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an SDX object that is not in the shadow class.
The SDX object of the stripe type cannot be used. Class Name=className, SDX Object Name=objectName
Explanation
An SDX object of the stripe type cannot be used.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an SDX object of the single or mirror type.
The SDX object of the concatenation type cannot be used. Class Name=className, SDX Object Name=objectName
Explanation
An SDX object of the concatenation type cannot be used.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an SDX object of the single or mirror type.
This option cannot be used for volume which is not SDX object. Option=option
Explanation
This option can be used only for SDX object volumes.
Parameters
option : Specified option
System Response
The system terminates processing.
System Administrator Corrective Action
Specify this option only for SDX object volumes.
It failed in running synchronization process. GDS Command=command
Explanation
Starting synchronous processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in resume synchronization process. GDS Command=command
Explanation
Restarting synchronous processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in suspend synchronization process. GDS Command=command
Explanation
Suspending synchronous processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in running snapshot process. GDS Command=command
Explanation
Starting snapshot processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in stopping copy process. GDS Command=command
Explanation
Stopping the copy processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in cancel copy process. GDS Command=command
Explanation
Cancelling of copy processing failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute the processing.
It failed in running restore process. GDS Command=command
Explanation
Restoration failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
If the output message is one of the following, then either a backup volume is being copied to a transaction volume by EC, or a backup volume is in the equivalency maintain state, or a backup volume is suspended. In this event, execute the swstcancelsync command to cancel all EC sessions set in the transaction volume.
transactionVolumeName: copying with EC
backupVolumeName: joined to master volume transactionVolumeName
transactionVolumeName: related to proxy volume backupVolumeName with EC
It failed in cancel restore process. GDS Command=command
Explanation
Cancelling of restoration failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in remove proxy. GDS Command=command
Explanation
Releasing the proxy failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
Failed to execute the GDS command. Command=command
Explanation
Executing a GDS command failed.
Parameters
command : GDS command in which the error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in active volume. Class Name=className, Volume Name=volumeName
Explanation
Starting a volume failed.
Parameters
className : Class name
volumeName : Volume name
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
It failed in stopping volume. Class Name=className, Volume Name=volumeName
Explanation
Stopping of a volume failed.
Parameters
className : Class name
volumeName : Volume name
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
A SDX object information could not be acquired. Class Name=className, SDX Object Name=objectName
Explanation
Obtaining SDX object information failed.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the SDX object status.
Because the relation between Master and Proxy has been established between source object and target object, the Run of the copy processing cannot be done. Class Name=className, Source Object Name=srcObjectName, Target Object Name=dstObjectName
Explanation
Copy processing cannot be executed because a master-and-proxy relationship has been established between the copy source object and the copy destination object.
Parameters
className : Class name
srcObjectName : Source object name
dstObjectName : Destination object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify objects that have no master-and-proxy relationship.
Copy processing cannot be executed because it belongs to disk group as which two volume is the same. Disk Group Name=groupName
Explanation
Copy processing cannot be executed because two volumes belong to the same disk group.
Parameters
groupName : Disk group name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a volume in a different disk group. Execute the sdxinfo command to check the disk group to which a volume belongs.
Copy processing cannot be executed because the target object is a master object of other Proxy. Class Name=className, Target Object Name=dstObjectName, Proxy Object Name of Target Object=proxyObjectName
Explanation
Copy processing cannot be executed because the copy destination object becomes the master object of another proxy.
Parameters
className : Class name
dstObjectName : Destination object name
proxyObjectName : Proxy object name
System Response
The system terminates processing.
System Administrator Corrective Action
Make sure that the copy destination object is not the copy source of another SDX object.
Copy processing cannot be executed because the total number of slices comprising the master volume, and the slices comprising the proxy volume that is related to the master volume, must not exceed thirty-two. Class Name=className, Source Volume Name=volumeName
Explanation
Copy processing cannot be executed because the number of slices that constitute a copy source volume and the number of slices that constitute all copy destination volumes linked to the copy source volume add up to a total of 33 or more.
Parameters
className : Class name
volumeName : Source volume name
System Response
The system terminates processing.
System Administrator Corrective Action
Reduce the total number of slices so that they do not exceed 32.
Copy processing cannot be executed because the source object is a proxy object of other Master. Class Name=className, Source Object Name=srcObjectName, Master Object Name of Source Object=masterObjectName
Explanation
Copy processing cannot be executed because the copy source object becomes the proxy object of another master.
Parameters
className : Class name
srcObjectName : Source object name
masterObjectName : Master object name
System Response
The system terminates processing.
System Administrator Corrective Action
Make sure that the copy source object is not the copy destination of another SDX object.
Copy processing cannot be executed because copying slice exists. Class Name=className, SDX Object Name=objectName
Explanation
Copy processing cannot be executed because a slice is being copied.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait for the copying of the slice to be completed, and re-execute processing.
Copy processing cannot be executed because temporarily detach slice exists. Class Name=className, SDX Object Name=objectName
Explanation
Copy processing cannot be executed because a slice is in the temporary isolation state.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Incorporate the slice in the temporary isolation state, and re-execute processing.
Processing cannot be executed because source volume status of INVALID. Class Name=className, Source Volume Name=volumeName
Explanation
Processing cannot be executed because the copy source volume is in the INVALID state.
Parameters
className : Class name
volumeName : Source volume name
System Response
The system terminates processing.
System Administrator Corrective Action
Use another normal volume to restore the copy source volume. Alternatively, refer to the PRIMECLUSTER(TM) Global Disk Services Guide to restore the copy source volume.
Processing cannot be executed because the relation between master and proxy of source object and target object is not the part status. Class Name=className, Master Object Name=masterObjectName, Proxy Object Name=proxyObjectName
Explanation
Processing cannot be executed because the master-and-proxy relationship between the copy source object and the copy destination object is not in the separation state.
Parameters
className : Class name
masterObjectName : Master object name
proxyObjectName : Proxy object name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the states of the copy source object and copy destination object.
The target object cannot use a hardware copy function because of mirror composition. Class Name=className, Target Object Name=dstObjectName
Explanation
The hardware copy function cannot be used because the copy destination object has a mirroring configuration.
Parameters
className : Class name
dstObjectName : Destination object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the -Xgds-softcopy option, and use the GDS software copy function.
A hardware copy function cannot be used because it belongs to the mirror group that a lower level group is connected. Class Name=className, SDX Object Name=objectName
Explanation
The hardware copy function cannot be used because a lower-level group belongs to a connected mirror group.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the -Xgds-softcopy option, and use the GDS software copy function.
The specified volume is an error in GDS. Master Volume Name=masterVolume, Proxy Volume Name=proxyVolume
Explanation
An error occurred at GDS of the specified volume.
Parameters
masterVolume : Master volume name
proxyVolume : Proxy volume name
System Response
The system terminates processing.
System Administrator Corrective Action
After eliminating the cause of the error that occurred at GDS, take action as follows:
If backup synchronous processing was being executed, execute the swstcancelsync command to cancel the backup synchronous processing.
If snapshot-type backup was being executed, execute the swsthistdel command to delete backup history information.
If restoration was being executed, execute the swstsrsemtch command.
A GDS Information could not be acquired.
Explanation
Obtaining GDS information failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the message output immediately prior to this message, and re-execute processing.
The device is excluded. Device Name=deviceName
Explanation
The relevant device is being used by another command of AdvancedCopy Manager.
Parameters
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the processing by another command for the relevant device is finished.
The Loggroup that the device belongs to is excluded. Loggroup Name=logGroupName, Device Name=deviceName
Explanation
A switch switch-type SDX object cannot be used.
Parameters
logGroupName : Log group name
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the processing by another command for the log group containing the relevant device is finished.
A device include in the Loggroup is excluded. Loggroup Name=logGroupName, Device Name=deviceName
Explanation
The relevant device included in the log group is being used by another command of AdvancedCopy Manager.
Parameters
logGroupName : Log group name
deviceName : Device name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the processing by another command for the relevant device included in the log group is finished.
The Loggroup is excluded. Loggroup Name=logGroupName
Explanation
The relevant log group is being used by another command of AdvancedCopy Manager.
Parameters
logGroupName : Log group name
System Response
The system terminates processing.
System Administrator Corrective Action
Wait until the processing by another command for the relevant log group is finished.
The SDX object of the switch type cannot be used. Class Name=className, SDX Object Name=objectName
Explanation
An SDX object of the switch type cannot be used.
Parameters
className : Class name
objectName : SDX object name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an SDX object of the single or mirror type.
This function cannot be used for SDX object.
Explanation
The SDX object cannot use this function.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an object other than an SDX object.
The feature not supported in this disk array device. Function Name=function
Explanation
This ETERNUS Disk storage system does not support the displayed function.
Parameters
function : Function name. Any of the following function names is displayed:
Displayed Strings | Function Name |
|---|---|
Mode Change | Mode change function |
Stack Mode | Stack mode function |
Consistency Mode | Consistency mode function |
Reverse | Synchronous processing reverse function |
System Response
The system terminates processing.
System Administrator Corrective Action
Check if this ETERNUS Disk storage system supports the function shown in function.
The specified volume is not MBR disk. Volume Name=volumeName
Explanation
The specified volume is not an MBR disk.
Parameters
volumeName : Name of volume that issued the error
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an MBR disk, then re-execute.
Failed to update disk layout information. Error=errCode, Disk Name=diskName
Explanation
Update of disk management information failed.
Parameters
errCode : Error code and location where error was detected
diskName : Name of logical unit (disk) that issued the error
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status of the Logical Unit (disk) that issued the error, then re-execute.
Cannot open device. Error=errCode, Device Name=deviceName
Explanation
The disk cannot be opened.
Parameters
errCode : Error code and location where error was detected
deviceName : Name of device that issued the error
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status of the device that issued the error, then re-execute.
Checking file system failed. Error=errCode, Volume Name=volumeName
Explanation
Checking of the file system failed.
Parameters
errCode : Error code and location where error was detected
volumeName : Name of volume where error occurred
System Response
The system terminates processing.
System Administrator Corrective Action
If either of the following applies, check the volume status:
If the operating system cannot recognize the volume
If the volume has been locked by another process
If none of the above applies, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An error occurred in the Configuration Management API. API Name= api, Reason Code= errCode
Explanation
An error occurred in the Configuration Management API.
Parameters
api : Name of API where the error occurred
errCode : Code of the error that occurred
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
There is no Snap Data Pool.
Explanation
Snap Data Pool is not set up in the object storage device.
System Response
The system terminates processing.
System Administrator Corrective Action
Use a storage device with Snap Data Pool set up.
It is not Snap Data Volume. Volume=volumeName
Explanation
The object device is not Snap Data Volume.
Parameters
volumeName : Name of the volume in which an error occurred or logical unit number of the ETERNUS Disk storage system
System Response
The system terminates processing.
System Administrator Corrective Action
Specify Snap Data Volume.
The number of command Argument is incorrect.
Explanation
The specified command contains an invalid argument.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-enter the command with a valid argument specified.
The license is not registered. Volume Name=volumeName, Serial Number =serialNumber, Copy Type=copyType
Explanation
The license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC for storage device that has the specified volume is not registered in the license management function.
Parameters
volumeName : Volume name
serialNumber : Serial number
copyType : Copy type
System Response
The system terminates processing.
System Administrator Corrective Action
Register the license that can use OPC/QuickOPC/SnapOPC/SnapOPC+/EC for storage device that has the specified volume in the license management function.
License Manager is not installed.
Explanation
The program of the license management function has not been installed.
The system environment may be broken.
System Response
The system terminates processing.
System Administrator Corrective Action
Install the ETERNUS SF Manager again.
The license information could not be acquired. Serial Number=serialNumber, Error=errCode, Detail=detail
Explanation
The incense information could not be acquired.
Parameters
serialNumber : Serial number
errCode : Error code
detail : Detailed error information
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The device information could not be acquired. Device Name=deviceName, Error= errCode, Detail=detail
Explanation
The device information could not be acquired.
Parameters
deviceName : Device name
errCode : Error code
detail : Detailed error information
System Response
The system terminates processing.
System Administrator Corrective Action
Check the device status.
If "User error occurred.[xxxx]" is displayed at detail in this message:
Take actions according to swstxxxx message. (Note that xxxx does not contain "swst".)
If "STX error occurred.[error]" is displayed at detail in this message:
Refer to "A.4 Detail Error Messages of ETERNUS Disk Storage System" for the information on error to take appropriate actions.
Flushing file system buffers failed. Error=errCode, Volume Name=volumeName
Explanation
Flushing of the file system buffer failed.
Parameters
errCode : Error code and error-detection point
volumeName : Erroneous volume name
System Response
The system terminates processing.
System Administrator Corrective Action
When operating on Windows Server 2008 or later, check that the transaction volume or backup volume is online. If the volume in which an error occurred is offline, make its volume online. Refer to "Notes about the online/offline status of disks" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) for information on the method of the appropriate action.
If there are no file systems or unsupported file systems on the volume in which an error occurred, flushing of the file system buffer may fail. Check the status of file systems.
The volume in which an error occurred may be locked. When the volume is locked, flushing of the file system buffer failed.
The volume may be locked in order to protect its volume. Check whether the operation to be executed is correct.
The volume may be locked by other operation of AdvancedCopy Manager.
Refer to "Pre-processing and Post-processing of Backup and Restoration" and "Pre-processing and Post-processing of Replication" in the ETERNUS SF AdvancedCopy Manager Operation Guide for details.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
This command arguments are incorrect.
Explanation
The command arguments are incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Specify the correct argument to the command, if the cluster setup has been done by the method of "Solaris/Linux/HP-UX version cluster setup" in the ETERNUS SF Cluster Environment Setup Guide.
Failed to open the cluster environment setting file. Filename=fileName
Explanation
The cluster environment setting file (clsetup.ini) could not be opened.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission. Then, re-execute the command.
Failed to read the cluster environment setting file. Filename=fileName, Section=sectionName, Key=keyName
Explanation
The cluster environment setting file (clsetup.ini) could not be read.
Parameters
fileName : File name
sectionName : Section name
keyName : Key name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the access permission and the correctness of the file data. Then, re-execute the command.
Failed to open the registry. Registry=registry, Key=keyName, Error=errCode
Explanation
The registry could not be opened.
Parameters
registry : Registry
keyName : Key name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=registry, Key=keyName, Value=value, Error=errCode
Explanation
The registry could not be read.
Parameters
registry : Registry
keyName : Key name
value : Value name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=fileName
Explanation
The cluster setting define file could not be opened.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the cluster setting definition file shown in fileName and the access permission. Then, re-execute the command.
Failed to read the cluster setting definition file. Filename=fileName, Line=lineNumber, Value=value
Explanation
The cluster setting definition file could not be read.
Parameters
fileName : File name
lineNumber : Line number
value : Data
System Response
The system terminates processing.
System Administrator Corrective Action
The cluster setting definition file shown in fileName may be corrupt. Replace the cluster setting definition file with the file that was originally installed, and re-execute the command.
The directory does not exist. Directory=dirName
Explanation
The directory could not be found.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory and the access permission. Then, re-execute the command.
Failed to copy the directory. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
The directory could not be copied.
Parameters
srcDirName : Source directory for copying
dstDirName : Destination directory for copying
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, and the free disk space. Then, re-execute the command.
Failed to delete the directory. Directory=dirName
Explanation
The directory could not be deleted.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory and the access permission. Then, re-execute the command.
Failed to move the directory. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
The file could not be moved.
Parameters
srcDirName : Source directory for moving
dstDirName : Destination directory for moving
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, and the free disk space. Then, re-execute the command.
Failed to create a directory. Directory=dirName
Explanation
The directory could not be created.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the access permission and the free disk space. Then, re-execute the command.
Failed to copy the file. Source Filename=srcFileName, Target Filename=dstFileName
Explanation
The file could not be copied.
Parameters
srcFileName : Source file for copying
dstFileName : Destination file for copying
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission. Then, re-execute the command.
Failed to delete the file. Filename=fileName
Explanation
The file could not be deleted.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission. Then, re-execute the command.
Failed to move the file. Source Filename=srcFileName, Target Filename=dstFileName
Explanation
The file could not be moved.
Parameters
srcFileName : Source file for moving
dstFileName : Destination file for moving
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, and the free disk space. Then, re-execute the command.
Failed to create a link. Source Path=srcPathName, Target Path=dstPathName
Explanation
The link could not be created.
Parameters
srcPathName : Link source
dstPathName : Link target
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, and the free disk space. Then, re-execute the command.
The command could not be called or the command failed. Command Line=commandLine
Explanation
The command could not be executed or command failed.
Parameters
commandLine : Command line
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the command shown in commandLine.
