The AdvancedCopy Manager registry could not be accessed.
Explanation
Access to the registry of AdvancedCopy Manager failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the existence of the following files.
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
There was a memory shortage.
Explanation
A memory shortage occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
The repository could not be accessed. (SQL error)
Explanation
Access to the repository ended in failure.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository could not be accessed.
Explanation
It failed to access the repository.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository could not be accessed (a transaction start error).
Explanation
The repository is not activated, or access to the repository has failed.
System Response
The system terminates processing.
System Administrator Corrective Action
If the repository is not active, refer to the following manual and start RDB daemon (or service).
For Solaris or Linux:
"Starting and Stopping the RDB Daemon" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows:
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
If the services are already active, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository could not be accessed. (transaction finishing error)
Explanation
It failed to access the repository.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal inconsistency error occurred in Configuration Management. (code1, code2)
Explanation
An internal inconsistency occurred in the configuration management.
Parameters
code1 : Internal code 1
code2 : Internal code 2
System Response
The system terminates processing.
System Administrator Corrective Action
If this error occurred when collecting or reflecting information for a specified device, perform the following action to check if the device for which addition is instructed has already been registered.
If the device is already registered, the addition instruction need not be executed.
Action using command:
Execute the stgxfwcmdispdev command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
Action using the Web Console:
On the global navigation tab, click Server.
The registered servers are displayed on the Main pane.
On the Main pane, check the target server checkbox.
On the Category pane, click Device.
The device list is displayed on the Main pane.
If the above did not cause the error, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository did not start.
Explanation
The repository has not been activated.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and start RDB daemon (or service).
For Solaris or Linux:
"Starting and Stopping the RDB Daemon" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows:
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository could not be accessed (sqlState).
Explanation
Access to the repository ended in failure.
Parameters
sqlState : SQLSTATE
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Maximum number of connections to repository exceeded. code
Explanation
The number of connections to the repository exceeds the limit.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Wait a few minutes and then re-execute processing.
If you still have a problem, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
The Storage Server Data is inconsistent.
Explanation
The information in the repository is inconsistent.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the existence of the following files.
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini.
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Storage Management Server unable to delete server.
Explanation
The Management Server information cannot be deleted.
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required.
Server data inaccessible.
Explanation
The Managed Server failed to obtain the server information.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the state on the Managed Server side.
Connection to Storage Server failed.
Explanation
Connection to the Managed Server ended in failure.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the Managed Server communication daemon or communication service has been started.
If started, check that the port number is correct.
Note that the cause of this message may be the network environment settings.
In particular, check that the network settings do not prevent communication with the Managed Server. For example, check that unnecessary port filtering settings are not set by the firewall.
Refer to "Port number setting" in "Setup of AdvancedCopy Manager's agent" in the ETERNUS SF Installation and Setup Guide for the port numbers required in order to communicate with Managed Servers.
Check whether the IP address has changed. If the IP address has changed, change the IP address being managed by AdvancedCopy Manager. Refer to "Changing the Operating Environment" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on change methods.
Library could not be accessed.
Explanation
An error occurred while reading the library used for configuration management.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Code conversion error occurred.
Explanation
An error occurred during the code conversion. Unsupported code is included.
System Response
The system terminates processing.
System Administrator Corrective Action
If this message appears when a server is added:
Change the server name and register it again.
If it is output when device information is being registered:
The mount-point name includes an unauthorized code. Change the mount-point name.
Storage Server unmanageable.
Explanation
The specified Managed Server cannot be managed. An attempt was made to register the Managed Server whose version is later than that of the Management Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Upgrade the Management Server.
Server cannot be modified.
Explanation
The server information was not updated; one of the following modification attempts failed:
Downgrading the Managed Server.
Modifying a server defined as a Management Server to a Managed Server.
Modifying a server defined as a Managed Server to a Management Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the cause and try again.
Specified device does not exist.
Explanation
The device selected for update of the specific device is not subject to management.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the latest information, and then re-execute by specifying the existence device.
Specified server does not exist.
Explanation
The specified server is not subject to management.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the latest information, and then re-execute by specifying the existence device.
Server data in Storage Server could not be modified.
Explanation
Update of server information ended in failure when a server was added, deleted, or updated. Possible causes are listed below:
The communication daemon running on the Managed Server has not been activated.
An invalid IP address or port number was specified when adding or updating the server.
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the cause and try again.
The IP address already exists.
Explanation
The same IP address is already registered.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the latest server information.
Server already exists.
Explanation
The same server name is already registered.
System Response
The system terminates processing.
System Administrator Corrective Action
Change the server name and try again.
Device Data unobtainable.
Explanation
The Managed Server failed to obtain the device information.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the status on the Managed Server side.
Check whether the Managed Server daemon or service is activated.
If activated, then refer to "A.5 Detail Error Messages of Device Information Acquisition", and make sure that no error has occurred during acquisition of device information.
Memory is insufficient.
Explanation
There is insufficient free space in memory.
System Response
The system terminates processing.
System Administrator Corrective Action
Check how much space is available in memory. If there is insufficient free space, install more memory.
Storage Server unmanageable. This is because the hostname includes an unsupported character.
Explanation
The target server cannot be managed because the host name of the target server includes an unsupported character (ie, a character other than one-byte alphanumeric characters, -, _, #, or .) or it does not begin with a one-byte alphanumeric character.
System Response
The system terminates processing.
System Administrator Corrective Action
If this error occurs when the Management Server is being registered (DB setup):
Change the OS host name and re-execute.
If this error occurs when the Managed Server is being registered:
When the host name is used as the server name, change the OS host name and then re-execute.
When a name that is different from the host name can be used as the server name, specify the different name and re-execute.
Another Storage Management Server cannot be managed.
Explanation
An attempt was made to manage a Management Server, but there can be only one Management Server in the system.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the IP addresses or port numbers for the Management Server or Management Server transaction were specified by mistake when a server was added.
Management Servers and Management Server transaction are registered during Management Server customization and the cluster setup for Management Server transaction, and so there is no need to register them again.
Additionally, if a new machine is operated as a Management Server, it cannot be registered as a Management Server in the same management system.
AdvancedCopy Manager registry updated.
Explanation
The registry of the Management Server has been updated normally.
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
usage:stgcmmodnode [-i IP-Address] [-n Server-Name] [-p Port-Number]
Explanation
The command was used incorrectly.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command and try again.
User is a non root user.
Explanation
For Solaris, Linux, HP-UX, or AIX:
The command was executed by a user other than the root user.
For Windows:
The command was executed by a user other than Administrators group of member.
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris, Linux, HP-UX, or AIX:
Please perform as the root user.
For Windows:
Please perform as a user who belongs to an Administrators group.
Storage Server Type unobtainable.
Explanation
The server type could not be obtained.
System Response
The system terminates processing.
System Administrator Corrective Action
For clustered systems, check that the command is executed with the environment variable SWSTGNODE set correctly. For non-clustered systems, check that the command is not executed in the incorrect state, that is, with the environment variable SWSTGNODE set. If the setting is incorrect, correct the setting, then re-execute.
For clustered systems, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If the transaction is being executed at an inactive node, re-execute at an active node.
If the above does not apply, check that the following files exist:
For Solaris, Linux, HP-UX, or AIX:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In all other cases, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Storage Management Server unable to modify server name with this command.
Explanation
The Management Server cannot modify the server name with the Management Server information change command.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the IP address or port number and then execute the command.
To change the server name of Management Server, use the Server information change command.
AdvancedCopy Manager registry does not exist.
Explanation
The registry of AdvancedCopy Manager does not exist.
System Response
The system terminates processing.
System Administrator Corrective Action
For clustered systems, check that the command is executed with the environment variable SWSTGNODE set correctly. For non-clustered systems, check that the command is not executed in the incorrect state, that is, with the environment variable SWSTGNODE set.
If the setting is incorrect, correct the setting, then re-execute.
For clustered systems, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
If the above does not apply, check that the following files exist:
For Solaris, Linux, HP-UX, or AIX:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In all other cases, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Storage Management Server IP Address is incorrect.
Explanation
The format of the specified IP address is not correct.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the IP address and then execute this command again.
Storage Management Server PORT Number is incorrect.
Explanation
The format of the specified port number is not correct.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the port number and then execute the command again.
Storage Management Server Name is incorrect.
Explanation
The specified server name is not correct.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the server name and then execute the command again.
A conversion error occurred.
Explanation
It failed to convert the server name.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager registry could not be accessed. (write error)
Explanation
It failed to write to the AdvancedCopy Manager registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager registry could not be accessed. (read error)
Explanation
Reading of the AdvancedCopy Manager registry ended in failure.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
type = data
Explanation
Server information is displayed.
Parameters
type : Information type. The displayed strings and explanation are as follows:
Displayed Strings | Explanation |
|---|---|
IP Address | IP address of the Management Server |
PORT Number | Port number of the Management Server |
Storage Management Server's Name | Name of the Management Server |
data : Data managed in the AdvancedCopy Manager registry
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
Storage Management Server repository updated.
Explanation
The Management Server repository has been updated normally.
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
AdvancedCopy Manager registry could not be obtained.
Explanation
Information on the Management Server could not be obtained from the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
A fork error occurred.
Explanation
An error occurred at the fork function.
System Response
The system terminates processing.
System Administrator Corrective Action
Wait for a while and then execute the command again.
If the same error occurs again, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Maximum number of connections to repository exceeded.
Explanation
The number of connections to the repository exceeds the limit.
System Response
The system terminates processing.
System Administrator Corrective Action
Wait for a while and then execute the command again.
Repository could not be accessed. (sqlState)
Explanation
It failed to access the repository.
Parameters
sqlState : SQLSTATE
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and start RDB daemon (or service).
For Solaris or Linux:
"Starting and Stopping the RDB Daemon" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows:
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The repository did not start.
Explanation
The repository is not activated.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action, then re-execute processing.
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory is insufficient.
Explanation
A memory shortfall occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
IP Address already exists.
Explanation
The IP address already exists.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the IP address and then execute the command again.
The error by the following causes occurred.
Explanation
Processing cannot be executed because of an error whose cause is described below.
System Response
The system terminates processing.
System Administrator Corrective Action
Take appropriate action according to the last message displayed to eliminate the cause, and re-execute the processing.
Library could not be accessed.
Explanation
An error occurred during reading of the library used for configuration management.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The change instruction file could not be read. Filename=fileName
Explanation
Reading failed for the specified change instruction file.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Specify an existing file, and re-execute.
The format of the change instruction file is not correct. Line=lineNumber
Explanation
The change instruction file contains a formatting error.
Parameters
lineNumber : Line number
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the format of the change instruction file content, and re-execute.
Two or more lines of the same information division into the same server exist. Server name=serverName, Information=class
Explanation
The change instruction file contains a line with a change instruction that already exists in the same information class for the same server.
Parameters
serverName : Server name
class : Information class (I, P or S)
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the content of the change instruction file, and re-execute.
Two or more lines of the same value exist. Information=class, Value=value
Explanation
The change instruction file contains two or more lines with the same value for the same information class.
Parameters
class : Information class (I, P or S)
value : Change instruction value
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the content of the change instruction file, and re-execute.
The specified server does not exist. Server name=serverName
Explanation
The server name specified in the change instruction file does not exist.
Parameters
serverName : Server name
System Response
The system terminates processing.
System Administrator Corrective Action
Correct the content of the change instruction file, and re-execute.
The specified value has already been set. Information=class, Value=value
Explanation
The change instruction file specifies a value that has already been set.
Parameters
class : Information class (I, P or S)
value : Change instruction value
System Response
The system terminates processing.
System Administrator Corrective Action
A value that has already been set cannot be specified again in the change instruction server name and IP address. Correct the content of the change instruction file, and re-execute.
The change of the server caused a failure. Server name=serverName, Reason=reason
Explanation
An error occurred during server change processing.
Parameters
serverName : Server name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] for the message shown in reason and take the indicated action, then re-execute.
If the -y option was specified, the following actions are required at the server that issued the error after the problem has been resolved at that server:
For change instructions related to targeted server information in the change specification file, use the server information batch change function to re-execute change processing for the targeted server.
For change instructions related to Management Server information, execute the stgcmmodnode command at the targeted server. If inter-server replication operations are performed between the targeted server and the Management Server, execute the swsrprecoverres command at the targeted server.
The resource adjustment command was terminated abnormally. Server name=serverName, Error=errCode, Detail=detail
Explanation
The executed resource adjustment command terminated abnormally.
Parameters
serverName : Server name
errCode : Error code
detail : Detail code
System Response
The system terminates processing.
System Administrator Corrective Action
If errCode is 4 or 8, communication with the targeted server failed. Check the environment settings at the targeted server, and check if an error has occurred at the communication destination device.
If errCode is 12, the command terminated abnormally at the targeted server. Take the action indicated in the message that is posted after this message.
Then, execute the swsrprecoverres command with the -r option specified at all servers where replication management operations are performed, including the server that issued the error. Note that, if the -y option is specified, execute this command only at the server where the problem occurred. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on the command.
The specified value is not correct. Line=lineNumber
Explanation
The specified change value in the change instruction file is not correct.
Parameters
lineNumber : Line number
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the message displayed immediately after this message and correct the content of the change instruction file, and re-execute
An internal inconsistency occurred.
Explanation
An internal inconsistency occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The AdvancedCopy Manager port number is not set.
Explanation
The port number and/or protocol name of stgxfws is not correctly specified in the following file.
For Solaris or Linux:
/etc/services
For Windows:
%SystemRoot%\system32\drivers\etc\services
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Configuring the network environment" in "Setup of AdvancedCopy Manager's manager" in the ETERNUS SF Installation and Setup Guide, and then specify the correct port number and/or protocol name.
Unable to find pathName.
Explanation
The path to the AdvancedCopy Manager definition file cannot be found.
Parameters
pathName : Path name
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the device with this path is mounted.
An internal inconsistency occurred. error = code
Explanation
An internal inconsistency occurred while adding a server to the Management Server.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
A memory shortage occurred.
Explanation
A memory shortfall occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the existence of the following files.
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini.
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the existence of the following files.
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini.
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal inconsistency occurred. return-code = code
Explanation
An internal inconsistency occurred while adding a server to the Management Server.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Unregistered user name. Enter a user name registered in the OS.
Explanation
The specified user name is not registered with the OS.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute by specifying a user name registered with the OS.
Incorrect password. Enter the Correct password corresponding to the user name registered in the OS
Explanation
The password specified for the user name is invalid.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid password for the specified user name, and re-execute.
System error
Explanation
An error occurred during processing.
System Response
The system terminates processing.
System Administrator Corrective Action
On Windows Server 2008 or later, if a command prompt is opened without specifying Run as administrator, this error may be output by executing the stgforcedelsrv command. Reopen a command prompt with specifying Run as administrator, and then execute the stgforcedelsrv command again.
If the above did not cause the error, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Temporary file cannot be created.
Explanation
A temporary file could not be created.
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure that the drive containing the program directory specified during installation has enough free space.
AdvancedCopy Manager registry file cannot be updated.
Explanation
An error occurred during the updating of the AdvancedCopy Manager registry file.
System Response
The system terminates processing.
System Administrator Corrective Action
If cluster operations are used for Management Server transactions, check if the cluster service or cluster group to which the Management Server transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
Check the existence of the following files.
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
For Windows:
For non-clustered systems:
envDir\etc\swstg.ini
For clustered systems:
sharedDrive:\etc\opt\swstorage\etc\swstg.ini
Also, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory shortage occurred.
Explanation
A memory shortage occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following so that a virtual memory area can be allocated, and re-execute processing.
Increase the paging file size.
Terminate other applications.
The username or the password exceeds 18 bytes.
Explanation
The specified username or password exceeds 18 bytes.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a username and password that are 18 bytes or less.
The package for the SDX object is not installed.
Explanation
The command cannot be executed because the package necessary to use of the SDX object is not installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Before executing the command for setting, install the SDX-object-related package (FJSVsdx).
The -volume option cannot be specified in this environment.
Explanation
The -volume option cannot be specified in the version of the installed SDX-object-related package.
System Response
The system terminates processing.
System Administrator Corrective Action
To specify the -volume option for operation based on a logical volume, install the necessary version of the SDX-object-related package in advance.
Refer to "Operating Environment of AdvancedCopy Manager" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris or Linux) for the necessary version.
AdvancedCopy Manager registry could not be accessed. (read error, SWSTGNODE=value)
Explanation
Reading the AdvancedCopy Manager registry failed.
Parameters
value : Logical node name specified in the environment variable SWSTGNODE at the time of command execution (the default is null.)
System Response
The system terminates processing.
System Administrator Corrective Action
If device information has not been obtained or displayed although the stgxfwcmsetsdx command has been executed, obtain or display the information, and re-execute processing.
Check the value displayed in the message content. For clustered systems, check if the operation was executed with the environment variable SWSTGNODE set correctly. For non-clustered systems, check if the operation was executed with the incorrect environment variable SWSTGNODE setting.
If the setting is incorrect, correct the setting, then re-execute.
For clustered systems, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
If it has been obtained and displayed, confirm that the following files exist:
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
In other cases, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris or Linux) to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager registry could not be accessed. (write error, SWSTGNODE=value)
Explanation
Writing data to the AdvancedCopy Manager registry failed.
Parameters
value : Logical node name specified in the environment variable SWSTGNODE at the time of command execution (the default is null.)
System Response
The system terminates processing.
System Administrator Corrective Action
Check the value displayed in the message content. For clustered systems, check if the operation was executed with the environment variable SWSTGNODE set correctly. For non-clustered systems, check if the operation was executed with the incorrect environment variable SWSTGNODE setting.
If the setting is incorrect, correct the setting, then re-execute.
For clustered systems, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
Confirm that the following files exist:
For Solaris or Linux:
For non-clustered systems:
/etc/opt/swstorage/swstg.ini
For clustered systems:
/etc/opt/swstorage/logicalNodeName/swstg.ini
In other cases, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris or Linux) to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Process creation failed. code
Explanation
Generating a new process failed.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris or Linux) to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal inconsistency occurred. code
Explanation
An internal inconsistency occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Solaris or Linux) to collect the information required for troubleshooting and contact Fujitsu Technical Support.
This command cannot be run in this environment.
Explanation
This command cannot be run because it is not supported by the OS.
System Response
The system terminates processing.
System Administrator Corrective Action
If the Managed Server is HP-UX 11i v2 or earlier, the stgxfwcmsetmode command need not be used.
The legacy special device files are not existing.
Explanation
If HP-UX is used as the Managed Server, the "-leg on" option cannot be specified because legacy devices (/dev/(r)dsk/c#t#d#) do not exist in the Managed Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the devices that exist in the Managed Server.
If operating with legacy devices, set legacy devices on the Managed Server. For setup procedures, refer to the OS documentation.
Unregistered user name(userName).
Explanation
The user name is not registered in the operating system.
Parameters
userName : Name of user who is not registered in the operating system
System Response
The system terminates processing.
System Administrator Corrective Action
Register the user name shown in userName, and then re-execute processing.
If "esfuser" is shown in userName, refer to "Registering the repository access user (for Solaris and Linux environments)" in the ETERNUS SF Installation and Setup Guide, register the user name and re-execute processing.
The password of user name(userName) is not correct.
Explanation
The password for the user is incorrect.
Parameters
userName : Name of user whose password is incorrect
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a correct password for the user shown in userName, and then re-execute processing.
If "esfuser" is shown in userName, refer to "Registering the repository access user (for Solaris and Linux environments)" in the ETERNUS SF Installation and Setup Guide, register a correct password and re-execute processing.
The server which performs package backup of the management information on AdvancedCopy Manager was registered.
Explanation
The server used to execute package backup of the management information of AdvancedCopy Manager was registered.
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
The server which performs package backup of the management information on AdvancedCopy Manager was deleted. Delete a directory. Directory=dirName
Explanation
The server used to execute package backup of the management information of AdvancedCopy Manager was deleted.
Parameters
dirName : Absolute path to the directory
System Response
The system completes processing.
System Administrator Corrective Action
Delete the output directory as necessary.
usage: stgmgrinfoset [-del | -d Directory-name -c Manager-code]
Explanation
An incorrect option is specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command, and re-execute the command.
It is not registered as a Storage Server.
Explanation
The server is not registered as the Managed Server.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm that the server is registered as the Managed Server.
For clustered systems, confirm that the correct logical node name is set in the environment variable SWSTGNODE.
The error occurred in file access.
Explanation
Accessing the file failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An execution server is already registered.
Explanation
The server is already registered as the server used to execute the stgmgrinfobkup command.
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required.
An error is in the specified directory name.
Explanation
The specified directory name is incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the specified directory name.
If there are files or directories under the directory specified by -a option of the stgforcedelsrv command, this error is output.
Specify an empty directory for an operand of -a option.
If multiple stgforcedelsrv commands with specifying the same directory for a operand of -a option are executed at the same time, this error may be output.
Confirm that the stgforcedelsrv command is not executed, and re-execute the command.
The specified directory does not exist.
Explanation
The specified directory does not exist.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm that the directory specified in the parameter is correct, and that it does exist.
It is not registered as an execution server.
Explanation
The server is not registered as the server used to execute the stgmgrinfobkup command.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm that the server is the server used to execute the stgmgrinfobkup command.
For clustered systems, confirm that the correct logical node name is set in the environment variable SWSTGNODE.
There is no file for backup. Backup type=type
Explanation
A file to be backed up does not exist.
Parameters
type : Backup type
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether database is backed up for the Managed Server.
Check whether the policy file for package backup of the management information is backed up for a server other than the server used to execute the stgmgrinfobkup command.
usage: stgmgrinfobkup [-n Server-name] [-t Backup-type]
Explanation
An incorrect option is specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command, and re-execute the command.
The error occurred in code conversion.
Explanation
Converting of codes has failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory is insufficient.
Explanation
A memory shortage occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the available space in memory. If memory is insufficient, increase the amount of memory.
A Server Information item could not be acquired. Error=errCode
Explanation
Obtaining the server information failed.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.2 Error Codes for Configuration Management", take action according to the instructions for the error code, and re-execute processing.
Backup of management information is started. Start time=time, Server name=serverName
Explanation
The backup of the management information has started.
Parameters
time : Start date
serverName : Server name
System Response
The system continues processing.
System Administrator Corrective Action
No action is required.
It is the outside for support.
Explanation
This is not supported.
System Response
The system executes the next server processing.
System Administrator Corrective Action
Check the version and OS type of the target server.
The name of the target server can be checked in the previous swstf3014 message that was output.
A policy file does not exist.
Explanation
No policy file exists.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the policy file.
Data was unacquirable from the policy file.
Explanation
No data can be obtained from the policy file.
System Response
The system executes the next server processing.
System Administrator Corrective Action
Check the setting status of the policy file in the target server.
The name of the target server can be checked in the previous swstf3014 message that was output.
The error occurred in creation or deletion of a backup directory.
Explanation
Creating or deleting a backup directory failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The error occurred in processing between servers. Error code=errCode, Detailed code=detail
Explanation
An error occurred during processing between servers.
Parameters
errCode : Error code
detail : Detail code
System Response
The system terminates processing.
System Administrator Corrective Action
If the stgmgrinfobkup command execution result is one of the following in the environment for which the Managed Server is using the IPv4 and IPv6 addresses, register the Management Server as "package-backup-of-the-management information execution server" and then execute the stgmgrinfobkup command again.
errCode=12, detail=0
errCode=4, detail=12
If errCode is 4 or 8, refer to "B.1 Error Codes for Communication Service/Daemon", take action according to the instructions for the detail, and re-execute the processing. The "request send destination server" is the server indicated in the previous swstf3014 message that was output.
If errCode is 8, the detailed code is 182, and the stgxfws0213 message is output to the system log of the request send destination server, verify the code of the Management Server specified by the stgmgrinfoset command.
If errCode is 12, the command on the target server ends because of an error. Refer to one of the following log files, take action according to the output message in the log file, and re-execute the command. The target server name can be checked in the previous swstf3014 message that was output.
The target server performs a non-cluster or local task in Windows:
workDir\var\stgmgrinfo.log
The target server performs a cluster task in Windows:
sharedDrive:\var\opt\swstorage\var\stgmgrinfo.log
The target server performs a non-cluster or a local task in Solaris, Linux, HP-UX, or AIX:
/var/opt/FJSVswstf/stgmgrinfo.log
The target server performs a cluster task in Solaris, Linux, or HP-UX:
/var/opt/FJSVswstf/logicalNodeName/stgmgrinfo.log
Backup of management information was ended normally. End time=time, Server name=serverName
Explanation
Backing up the management information is completed successfully.
Parameters
time : End date
serverName : Server name
System Response
The system continues processing.
System Administrator Corrective Action
No action is required.
The normal end of the backup of management information was carried out by all servers.
Explanation
Backing up the management information is completed successfully on all servers.
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
The error end of the backup of management information was carried out by some servers.
Explanation
Backing up the management information was aborted because of an error on some servers.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the output results of the command, and execute backup of the servers where backup was aborted.
Internal error occurred.
Explanation
An internal inconsistency occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Backup of the function besides an object was specified.
Explanation
Backing up of an unsupported function is specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the database is backed up for the Managed Server.
The error occurred in transmission of a backup file. Error code=errCode, Detailed code=detail
Explanation
Transferring the backup file failed.
Parameters
errCode : Error code
detail : Detail code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "B.1 Error Codes for Communication Service/Daemon", take action according to the instructions for the detail, and re-execute processing. The "request send destination server" is the server that executed the stgmgrinfobkup command.
The error occurred in execution of a backup command. Error code=errCode
Explanation
Executing the backup command failed.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Take action according to the backup command error message output after this message.
If no backup command error message is output after this message, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The error occurred in the processing which gathers backup data. Error code=errCode
Explanation
Compiling the backup data failed.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
For Windows:
Take action according to the error message output after this message.
For Solaris, Linux, HP-UX, or AIX:
Refer to the error message output after this message, and take appropriate action for the tar command error.
If no error message is output after this message, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The error occurred in reading of basic information.
Explanation
Reading of basic information failed.
System Response
The system terminates processing.
System Administrator Corrective Action
For clustered systems, confirm that the correct logical node name is set in the environment variable SWSTGNODE.
Also, confirm that the node for the target Managed Server transaction (or Management Server transaction) is operating.
usage: stgmgrinfodisp [-n server-name]
Explanation
An incorrect option is specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command, and re-execute the command.
Backup of management information is not performed once.
Explanation
The management information has never been backed up.
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required.
usage: stgarcext input-file-name output-directory-name
Explanation
An incorrect option is specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command, and re-execute the command.
The specified file or directory does not exist.
Explanation
The specified file or directory does not exist.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm that the file or directory specified in the command exists.
The error occurred in creation or deployment of an archive file.
Explanation
Creating or expanding an archive file has failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows)to collect the information required for troubleshooting and contact Fujitsu Technical Support.
It is not the archive file created by AdvancedCopy Manager.
Explanation
This is not an archive file created by AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm that the archive file is transferred in a mode other than binary mode.
Collect the following data, and contact Fujitsu Technical Support:
Archive file
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide (for Windows) to collect the information required for troubleshooting:
The stgarcext command was ended normally.
Explanation
The stgarcext command ended successfully.
System Response
The system completes processing.
System Administrator Corrective Action
No action is required.
The RMI registry is inactive. Restart AdvancedCopy Manager.
Explanation
The command cannot be opened because the RMI registry is inactive.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and restart the relating daemon/service:
For Solaris or Linux: (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
Note that the cause of this message may be the network environment settings.
In particular, check that the network settings do not prevent communication with the Management Server. For example, check that unnecessary port filtering settings are not set by the firewall. In addition, for Solaris and Linux versions check that a local host definition has been set in the hosts file.
Refer to "Configuring the network environment" in "Setup of AdvancedCopy Manager's manager" in the ETERNUS SF Installation and Setup Guide for the port numbers required in order for commands to communicate with Management Server.
Access to the AdvancedCopy Manager definition file failed.
Explanation
The AdvancedCopy Manager definition file could not be accessed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Server data is not code
Explanation
No server is under management. The repository integration setting may not have finished normally.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Use Updates to Latest Information to update the contents of the screen and check whether the server is displayed.
For Solaris or Linux:
Refer to the last line of the /var/opt/FJSVswstf/log/stgdbset.log file. If it is "The database integration setup terminated abnormally", correct the cause and finish the database integration setup. Then re-execute processing.
For Windows:
Refer to "Database configuration" in the ETERNUS SF AdvancedCopy Manager Operation Guide and execute the setup of the database. Re-execute processing after checking that the setup of the database ends normally.
No data of the specified server is found. code
Explanation
The specified server has been excluded from management, possibly by another user.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether another user excluded the specified server from being managed.
Use Updates to Latest Information to update the contents of the screen and check whether the server is displayed.
An attempt to set up a connection to the repository failed during accessing repository of server data. code
Explanation
A connection to the repository cannot be made because the repository is inactive.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and restart the relating daemon/service:
For Solaris or Linux: (Daemon type is " RDB daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "SymfoWARE RDB RDBSWSTF")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
If you still have a problem, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
The maximum allowable number of connections to the repository was exceeded during accessing repository of server data. code
Explanation
While accessing the repository of server data, the number of concurrent connections to the repository exceeded the maximum allowed.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Wait a few minutes and then re-execute processing.
If you still have a problem, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
A repository access error occurred during accessing repository of server data. code
Explanation
This is an SQL error that can occur while the repository is being searched for data.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
A communication error occurred during accessing repository of server data. code
Explanation
A communication error occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether communication daemon/service of the Management Server starts.
If it starts, check that the port number is correct.
If it does not start, refer to the following manual and restart daemon/service, and re-execute processing:
For Solaris or Linux: (Daemon type is "Communication daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "AdvancedCopy Manager COM Service")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
A code conversion error occurred during accessing repository of server data. code
Explanation
The file required for code conversion is not found or is corrupted.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during accessing repository of server data. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate a virtual memory area, and re-execute processing:
Increase the paging file size.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of server data. code
Explanation
Access to the AdvancedCopy Manager definition file was unsuccessful.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal error occurred during accessing repository of server data. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
No device data is found in the specified server. code
Explanation
Device data is not found because the "Acquisition and Reflection of Information on All Devices" operation has not been performed.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the server and perform the "Acquisition and Reflection of Information on All Devices" operation to check whether the device is displayed.
No data of the specified device is found in the specified server. code
Explanation
The specified device in the specified server has been excluded from management. Another user probably performed the "Acquisition and Reflection of Information on All Devices" or "Deletion of device information" operation for the device. This excludes the device from management.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Determine whether another user performed the "Acquisition and Reflection of Information on All Devices" or "Deletion of device information" operation.
Specify the server and refresh the screen. Then, re-execute processing.
An attempt to set up a connection to the repository failed during accessing repository of device data. code
Explanation
A connection to the repository cannot be set up because the repository is inactive.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and restart the relating daemon/service:
For Solaris or Linux: (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "SymfoWARE RDB RDBSWSTF")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
If you still have a problem, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
The maximum allowable number of connections to the repository was exceeded during accessing repository of device data. code
Explanation
During accessing repository of device data, the number of concurrent connections to the repository exceeded the maximum allowed.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Wait a few minutes and re-execute processing.
If you still have a problem, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
A repository access error occurred during accessing repository of device data. code
Explanation
This is an SQL error that can occur while the repository is being searched for data.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
A communication error occurred during accessing repository of device data. code
Explanation
A communication error occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the communication daemon/service of the Management Server starts.
If it starts, check whether the port number is correct.
If it does not start, refer to the following manual and restart the daemon/service. Then, re-execute processing:
For Solaris or Linux: (Daemon type is "Communication daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "AdvancedCopy Manager COM Service")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
A code conversion error occurred during accessing repository of device data. code
Explanation
The file required for code conversion was not found or is corrupted.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during accessing repository of device data. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of device data. code
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal error occurred during accessing repository of device data. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the user that was specified as a repository access user specified in the environment setting during ETERNUS SF Manager installation has been deleted on the operating system, or if the password for the user has been changed.
If the above is true:
Refer to "Change of password or deletion of the user who was specified as the repository access user" in the ETERNUS SF AdvancedCopy Manager Operation Guide and set the repository access user information again.
If the above is false:
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Access to the AdvancedCopy Manager definition file failed during acquisition of the repository code. code
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during acquisition of the repository code. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
An internal error occurred during acquisition of the repository code. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An installation information error was detected during acquisition of the repository code. code
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The server name is invalid. The name must not exceed 255 bytes.
Explanation
The server name that was entered is incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the following, and enter the name again:
The name must be 255 bytes or less.
The name must consist of only the following characters: single-byte alphanumeric characters, minus sign ("-"), underscore ("_"), hash character ("#"). The first character must be a single-byte alphanumeric character.
The IP address is invalid. Conform to the IP address format.
Explanation
The specified IP address format is incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the IP address in the correct format.
The port number is invalid. Specify 1024 to 65535.
Explanation
The specified post number is invalid.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify any port number from 1024 to 65535.
An internal error occurred during server addition. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during server addition. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
An internal error occurred during server changing. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during server changing. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
An internal error occurred during server deletion. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during server deletion. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
The server name contains an invalid character.
Explanation
The specified server name contains an invalid character.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify a valid server name.
The version of specified IP address is different from the version of IP address of Management Server.
Explanation
The addition of server information cannot be performed because the version of the specified IP address is different from the IP address version of the Management Server.
System Response
The system terminates processing.
System Administrator Corrective Action
It is necessary to match the IP address version specified when the Managed Server is added to the IP address version of the Management Server. Take the following action before executing this command:
When the IP address version to be specified is IPv6:
Change the IP address version of the Management Server to IPv6 or add an IPv6 address to the Management Server.
When the IP address version to be specified is IPv4:
Change the IP address version of the Management Server to IPv4 or add an IPv4 address to the Management Server.
The managed server of the same version as IP address of Management Server which tries to be deleted exists.
Explanation
The IP address of the Management Server cannot be changed because some Managed Servers with IP address of the same version as the version of deleted IP address exist.
System Response
The system terminates processing.
System Administrator Corrective Action
The Management Server must have IP addresses of the same version as the version of IP addresses of the registered all Managed Servers. Take the following action according to the specified IP address version.
When the only IPv6 address is specified as the Management Server IP address to be changed:
Take one of the following actions because the Managed Server with an IPv4 address exists.
Change the IP address version of all Managed Servers to IPv6 before executing this command.
Specify the IPv4 and IPv6 addresses to the Management Server IP address to be changed.
When the only IPv4 address is specified as the Management Server IP address to be changed:
Take one of the following actions because the Managed Server with an IPv6 address exists.
Change the IP address version of all Managed Servers to IPv4 before executing this command.
Specify the IPv4 and IPv6 addresses to the Management Server IP address to be changed.
An internal error occurred during acquisition of device information. code
Explanation
Processing cannot be continued because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during acquisition of device information. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
An internal error occurred during processing for validating device information. code
Explanation
Processing cannot continue because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during processing for validating device information. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
An internal error occurred while the device information area was freed. code
Explanation
Processing cannot continue because of an internal error.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal error occurred during device deletion. code
Explanation
Processing cannot continue because an internal error occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory allocation failed during device deletion. code
Explanation
A memory shortage occurred.
Parameters
code : Internal code
System Response
The system terminates processing.
System Administrator Corrective Action
Perform the following in order to allocate more virtual memory, and re-execute processing:
Increase the paging file size.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during processing for display version information.
Explanation
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Another user is changing management information. Re-execute processing later.
Explanation
Processing cannot be performed because the management information is being accessed.
If the following operations are performed using the Web Console or commands, an access to the management information occurs:
For using the Web Console:
When the following operations on the Action pane are performed:
Register under Server
Delete under Server
Modify under Server
Reset Password under Server
Reload Conf. under Server
Discover/Reload under Devices
Delete under Devices
For using commands:
stgxfwcmaddsrv command
stgxfwcmmodsrv command
stgxfwcmdelsrv command
stgxfwcmsetdev command
stgxfwcmdeldev command
System Response
The system terminates processing.
System Administrator Corrective Action
After the management information has been changed completely by the Web Console or commands, re-execute processing.
A communication error occurred during execution of the JAVA application. Restart AdvancedCopy Manager.
Explanation
A communication error occurred during execution of the JAVA application. JAVA application may be stopped.
In the cluster operation, the fail over may be done.
System Response
The system terminates processing.
System Administrator Corrective Action
In the cluster operation, check whether the fail over is done or not. If the fail over is done, re-execute processing on the active node.
In the non-cluster operation, refer to the following manual and restart the related daemon/service:
For Solaris or Linux: (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
Even if the above actions cannot solve the error, the IP address of the Management Server specified at installation may possibly be different. Execute stgenvdisp command to check the IP address of the Management Server.
If any unintentional IP address is displayed, refer to "Changing the IP address of Management Server" in the ETERNUS SF AdvancedCopy Manager Operation Guide to change the IP address of the Management Server:
An internal error occurred during execution of the JAVA application. Restart AdvancedCopy Manager.
Explanation
An internal error occurred during execution of the JAVA application.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to the following manual and restart the related daemon/service:
For Solaris or Linux: (Daemon type is "RMI daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "AdvancedCopy Manager GUI Service")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
A repository access error occurred. SQLSTATE=sqlState
Explanation
An error occurred during access to data in the repository.
Parameters
sqlState : Value of SQLSTATE
System Response
The system terminates processing.
System Administrator Corrective Action
The following shows the user responses for codes shown in sqlState:
HZ220, 28000:
The user authentication at the time of database access resulted in an error. Check whether the user who specified it does exist, that the password has not changed, or in the case of Windows, that there is the required local logon authority.
Check whether the user that was specified as a repository access user specified in the environment setting during Manager installation has been deleted on the operating system, or if the password for the user has been changed.
If the above is true, refer to "Change of password or deletion of the user who was specified as the repository access user" in the ETERNUS SF AdvancedCopy Manager Operation Guide and again set the repository access user information.
HZ180,40003:
The maximum number of simultaneous connections to a database was exceeded. Please perform the transaction again after waiting a few minutes.
S1000,HZ180,71001:
Refer to the following manual and restart the related daemon/service:
For Solaris or Linux: (Daemon type is "RDB daemon")
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operation Guide
For Windows: (Service name is "SymfoWARE RDB RDBSWSTF, SymfoWARE RDA RDBSWSTF")
"Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide
null
Check whether Symfoware Client has been installed or not.
For codes other than the abovementioned, refer to "Troubleshooting a repository access failure" in the ETERNUS SF AdvancedCopy Manager Operation Guide and take appropriate action. Then, re-execute processing.
Access to the AdvancedCopy Manager property file failed.
Explanation
The AdvancedCopy Manager property file could not be accessed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager port number is not obtained.
Explanation
An attempt to obtain a port number for AdvancedCopy Manager failed.
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris or Linux:
Check whether the port number definition shown in the following section in the ETERNUS SF Installation and Setup Guide exists in the /etc/services file:
When this message is output on the Management Server:
"Configuring the network environment" in "Setup of AdvancedCopy Manager's manager"
When this message is output on the Managed Server:
"Port number setting" in "Setup of AdvancedCopy Manager's agent"
If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For Windows:
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
User is a non root user.
Explanation
For Solaris or Linux:
A non-administrator (root) user executed the command.
For Windows:
A user that is not included in the Administrators group (Administrators) executed the command.
System Response
The system terminates processing.
System Administrator Corrective Action
Ask a user with the required access privileges to re-execute the command.
The addition of the server caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the server information could not be added.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
The change of the server caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the server information could not be changed.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
The deletion of the server caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the server information could not be deleted.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
The acquisition of device information caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the device information could not be collected.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
The update of device information caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the device information could not be collected.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
The update of the device information caused a failure.
Device=deviceName
Component=componentName
Reason=reason
Explanation
Because an error occurred, the device information could not be changed.
Parameters
deviceName : Device name
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
There is no change in information currently being managed.
Explanation
There is no difference between the device information managed in the repository and the device information actually collected.
System Response
The system continues processing.
System Administrator Corrective Action
No action is required.
The deletion of device information caused a failure.
Component=componentName
Reason=reason
Explanation
Because an error occurred, the device information could not be collected.
Parameters
componentName : Component name
reason : Reason
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to [System Administrator Corrective Action] regarding the message shown in reason. Take corrective action for the error, and re-execute the processing.
Failed to access the registry.
Explanation
Registry access failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Use a standard operating system function to recover the registry information.
Library could not be accessed.
Explanation
An error occurred when reading a library.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
AdvancedCopy Manager port number is not set.
Explanation
A port number or protocol name of service rmiswstf or semswstf is set incorrectly in the following file:
For Solaris or Linux:
/etc/services
For Windows:
%SystemRoot%\system32\drivers\etc\services
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Configuring the network environment" in "Setup of AdvancedCopy Manager's manager" in the ETERNUS SF Installation and Setup Guide to set the port number or protocol name correctly.
An internal inconsistency occurred.
Explanation
An internal inconsistency occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Memory is insufficient.
Explanation
A memory shortage occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Investigate the memory usage and if a memory shortage has actually occurred, increase the memory.
The file could not be created. File=fileName
Explanation
An error occurred at file creation.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the directory in which the specified file is created exists, and then re-execute the processing.
If the directory exists, check the amount of available device space, and then re-execute the processing.
Note that the locale specified during installation of the product is the value displayed in Code column when the stgenvdisp command is executed.
Code conversion error occurred.
Explanation
A code conversion error occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Locale is not correct.
Explanation
The location used during command execution differs from that specified during product installation.
System Response
The system terminates processing.
System Administrator Corrective Action
Set the location specified during product installation and then re-execute the command.
Note that the locale specified during installation of the product is the locale value displayed in Code column when the stgenvdisp command is executed.
Access to the AdvancedCopy Manager definition file failed.
Explanation
Access to the AdvancedCopy Manager definition file failed.
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris or Linux, check that the /etc/opt/swstorage/swstg.ini file exists.
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The devices using the same copy area cannot be displayed to the specified device.
Explanation
Devices using the same copy area cannot be displayed for the specified device.
System Response
The system terminates processing.
System Administrator Corrective Action
Check if the specified device is any of the following:
The device is not in the ETERNUS Disk storage system whose devices have the Advanced Copy function installed.
The device is an SDX object operated in logical volume mode.
The device has not been set up (i.e., settings may not be appropriate for an existing device; for example, the Advanced Copy license is not set, or the copy table size is not set or is insufficient).
The device is a VxVM volume that is not supported.
The devices in the same logical group cannot be displayed to the specified device.
Explanation
Devices in the same logical group cannot be displayed for the specified device.
System Response
The system terminates processing.
System Administrator Corrective Action
Check if the specified device is LVM or VxVM.
When the device does not correspond to one of the abovementioned types, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Usage : stgenvdisp [-n Logical-Node-Name]
Explanation
An invalid option was specified with the command.
System Response
The system terminates processing.
System Administrator Corrective Action
Confirm the correct usage of the command, and re-execute the command.
The environment of the specified logical node name does not exist.
Explanation
There is no environment of the specified logical node.
System Response
The system terminates processing.
System Administrator Corrective Action
Please re-execute it after confirming logical node name.
The error occurred. Code = code1-code2-code3
Explanation
An error occurred.
Parameters
code1 : Internal code 1
code2 : Internal code 2
code3 : Internal code 3
System Response
The system continues processing.
System Administrator Corrective Action
For code1, refer to the table below and take appropriate action.
Corresponding messages are displayed in information on erroneous transactions in a cluster environment.
Value of code1 | Explanation | Action Plan |
|---|---|---|
1 | Access of the management file failed. | Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
2 | Activation of the internal command failed. | |
3 | An error occurred when information on the Management Server environment was displayed. | If the error occurred during cluster operation, then check whether the shared disk containing AdvancedCopy Manager shared data is mounted or is online. If the shared disk is not mounted or is offline, then mount it or set it to the online state, and re-execute the command. If no server was added in the Managed Server and Managed Server transaction, then "????" is displayed for the Manager IP address and the corresponding message is output. If the error occurred during non-cluster operation or during cluster operation with the shared disk mounted or online, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
4 | The port number is not set. | Check the port number of the corresponding daemon/service in the following services file:
|
*1: Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on how to collect the information required for troubleshooting.
Registry reading failed.
Explanation
The registry could not be read.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether AdvancedCopy Manager is installed correctly.
Registry information file reading failed.
Explanation
The registry information file could not be read.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether AdvancedCopy Manager is installed normally.
DB environment setup failed.
Explanation
The DB environment could not be set up.
System Response
The system terminates processing.
System Administrator Corrective Action
Perform error processing of the DB setup command and then retry. Note that this message is also output if Cancel is selected by the DB setup command.
Registry writing failed.
Explanation
Data could not be written to the registry.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
A handle used to identify the service control manager database could not be obtained.
Explanation
A handle used to identify the service control manager database could not be obtained.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide to start the AdvancedCopy Manager service.
Service activation failed. Service name = serviceName
Explanation
The service shown in serviceName could not be started.
Parameters
serviceName : Service name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Starting and Stopping Services" in the ETERNUS SF AdvancedCopy Manager Operation Guide to start the service shown in serviceName.
The cluster setup of the primary node has been completed. Next, create the cluster environment of the secondary node.
Explanation
The cluster setup of the primary node has been completed.
System Response
The system ends processing normally.
System Administrator Corrective Action
In accordance with the procedure for creating a cluster environment, perform the next step.
The cluster setup of the secondary node has been completed.
Explanation
The cluster setup of the secondary node has been completed.
System Response
The system ends processing normally.
System Administrator Corrective Action
In accordance with the procedure for creating a cluster environment, perform the next step.
The cluster deletion of the primary node has been completed.
Explanation
The cluster deletion of the primary node has been completed.
System Response
The system ends processing normally.
System Administrator Corrective Action
In accordance with the procedure for deleting a cluster environment, perform the next step.
The cluster deletion of the secondary node has been completed. Next, delete the cluster environment of the primary node.
Explanation
The cluster deletion of the secondary node has been completed.
System Response
The system ends processing normally.
System Administrator Corrective Action
In accordance with the procedure for deleting a cluster environment, perform the next step.
The cluster setup command or cluster unsetup command is already running.
Explanation
The cluster setup command or cluster unsetup command is already running.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that no other cluster setup command or cluster deletion command is running.
Failed to acquire information from the cluster file. Error Code = errCode, File Name = fileName
Explanation
It failed to acquire information from the cluster file.
Parameters
errCode : Error code
fileName : Cluster file name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
No cluster environment setting file exists. File Name = fileName
Explanation
No cluster environment setting file exists.
Parameters
fileName : Cluster environment setting file name
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris, Linux, or HP-UX:
Verify that a correct mount point name is used for the shared disk.
Check the mount status of the shared disk.
For Windows:
Contact Fujitsu Technical Support.
The cluster setup has been completed.
Explanation
The cluster setup has been completed.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the AdvancedCopy Manager logical node name or job name (service name) is not duplicated.
Verify that an AdvancedCopy Manager shared disk used in another cluster is not mounted.
Failed to acquire information from the registry information file. Error Code = errCode, File Name = fileName
Explanation
Failed to acquire information from the registry information file.
Parameters
errCode : Error code
fileName : Registry information file name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The processing was canceled.
Explanation
The processing was cancelled.
System Response
The system terminates processing.
System Administrator Corrective Action
No action is required.
A cluster system environment has been created in clusterName.
Explanation
A clustered system environment was already created in another clustered system.
Parameters
clusterName : Name of clustered system that has been created. The displayed strings and explanation are as follows:
Displayed Strings | Clustered System Name |
|---|---|
SAFE | SynfinityCluster or PRIMECLUSTER |
MSCS | MSCS or WSFC |
MCSG | MC/ServiceGuard |
VCS | VERITAS Cluster Server |
PRM | PRIMECLUSTER |
HACM | High Availability Cluster Multi-Processing |
GEN | Clustered system used by the method of "Solaris/Linux/HP-UX version cluster setup" in the ETERNUS SF Cluster Environment Setup Guide. |
System Response
The system terminates processing.
System Administrator Corrective Action
Use the cluster setup command supported by the current OS to create a cluster environment.
The number of nodes that can be registered is exceeded. Maximum Number of Nodes=maxNumber
Explanation
The number of nodes that can be registered is exceeded.
Parameters
maxNumber : Maximum number of cluster environments that can be registered
System Response
The system terminates processing.
System Administrator Corrective Action
Unsetup other cluster environments and re-execute processing.
If no other cluster environments can be modified, contact Fujitsu Technical Support.
The cluster setup tool does not support this version of AdvancedCopy Manager.
Explanation
The cluster setup tool does not support this version of AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the version of AdvancedCopy Manager.
Failed to create a cluster environment on a shared disk. Error Code=errCode1-errCode2
Explanation
It failed to create a cluster environment on a shared disk.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the shared disk can be used on the execution node.
The cluster environment creation command terminated with an error. Error Code = errCode1-errCode2, Package Name = pkgName
Explanation
The cluster environment creation command terminated with an error.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
pkgName : Package name of the command that terminated with an error
System Response
The system terminates processing.
System Administrator Corrective Action
Set up the environment for the package that terminated with an error in accordance with the relevant instructions.
For information on instruction for the package, refer to the following:
For Solaris, Linux, or HP-UX:
Other: Message/s output immediately to this message being output
For Windows:
FJSVswstf: workDir\var\clset\clset_FJSVswstf.log
FJSVswsts: workDir\var\clset\clset_FJSVswsts.log
FJSVswsrp: workDir\var\clset\clset_FJSVswsrp.log
PortServ: A message box that was output before this message was output
DBSetUp: Contact Fujitsu Technical Support.
Failed to read the command definition file for creating a cluster environment.
Explanation
It failed to read the command definition file for creating a cluster environment.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to set up information in the cluster file. Error Code = errCode, File Name = fileName
Explanation
Failed to set up information in the cluster file.
Parameters
errCode : Error code
fileName : Cluster file name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The service name is already used in another cluster environment nodeName.
Explanation
The service name (job name) was already being used in another cluster environment.
Parameters
nodeName : Name of AdvancedCopy Manager logical node that uses the service name (job name)
System Response
The system terminates processing.
System Administrator Corrective Action
Check the service name
Failed to create a registry information file. Error Code = errCode1-errCode2
Explanation
Failed to create a registry information file.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The node name is in an invalid format.
Explanation
The node name is in an invalid format.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager logical node name.
The Storage Management Server has been constructed with another node name nodeName.
Explanation
The Management Server has been set up in AdvancedCopy Manager with another logical node name.
Parameters
nodeName : Name of AdvancedCopy Manager logical node constructed as a Management Server transaction
System Response
The system terminates processing.
System Administrator Corrective Action
Check the logical node name in the setup of the Management Server transaction.
The primary node has an environment constructed with another cluster system clusterName.
Explanation
The primary node has an environment set up for another clustered system.
Parameters
clusterName : Clustered system of the primary node
System Response
The system terminates processing.
System Administrator Corrective Action
Configure an environment using the same command as that for the clustered system of the primary node.
The primary node has an environment constructed with another server type serverType.
Explanation
The primary node has an environment set up with another server type.
Parameters
serverType : Server type of the primary node. The displayed strings and explanation are as follows:
Displayed Strings | Explanation |
|---|---|
1 | Management Server |
2 | Managed Server |
System Response
The system terminates processing.
System Administrator Corrective Action
Check the Managed Server type.
The primary node has an environment constructed with another language lang.
Explanation
The primary node has an environment set up with another language.
Parameters
lang : Language type of the primary node. The displayed strings and explanation are as follows:
Displayed Strings | Explanation |
|---|---|
JAPANESE | Japanese version |
ENGLISH | English version |
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager language type.
The primary node has an environment constructed with another code code.
Explanation
The primary node has an environment set up with another code.
Parameters
code : Code of the primary node
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager code.
The primary node does not have a cluster environment.
Explanation
The primary node does not have a cluster environment.
System Response
The system terminates processing.
System Administrator Corrective Action
Configure a cluster environment for the primary node.
Verify that the mount point or disk resource is correct.
The primary node has an environment constructed with another version version.
Explanation
The primary node has an environment set up with another version.
Parameters
version : Version of the primary node
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager version.
No cluster environment has been created.
Explanation
No cluster environment has been created.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that an AdvancedCopy Manager cluster environment was created.
The command for unsetup the cluster environment terminated with an error. Error Code = errCode1-errCode2, Package Name = pkgName
Explanation
The command for unsetup the cluster environment terminated with an error.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
pkgName : Package name of the command that terminated with an error
System Response
The system terminates processing.
System Administrator Corrective Action
Set up the environment for the package that terminated with an error in accordance with the relevant instructions.
For information on instructions for the package, refer to the following:
For Solaris, Linux, or HP-UX:
Other: Message/s output immediately to this message being output
For Windows:
FJSVswstf: workDir\var\clset\clset_FJSVswstf.log
FJSVswsts: workDir\var\clset\clset_FJSVswsts.log
FJSVswsrp: workDir\var\clset\clset_FJSVswsrp.log
PortServ: A message box that was output before this message was output
DBSetUp: Contact Fujitsu Technical Support.
The cluster environment of the secondary node has not been deleted.
Explanation
The cluster environment of the secondary node has not been deleted.
System Response
The system terminates processing.
System Administrator Corrective Action
After deleting the cluster environment of the secondary node, re-execute processing.
Execute processing after deleting the cluster environment of all secondary nodes in cluster operation.
Failed to clear the cluster file. Error Code = errCode, File Name = pathName
Explanation
It failed to clear the cluster file.
Parameters
errCode : Error code
pathName : Cluster file path
System Response
The system continues processing.
System Administrator Corrective Action
Although the cluster environment was deleted, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to delete the cluster file. Error Code = errCode1-errCode2, File Name = pathName
Explanation
It failed to delete the cluster file.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
pathName : Cluster file path
System Response
The system continues processing.
System Administrator Corrective Action
Although the cluster environment was deleted, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Deletion of the cluster in forced mode has been completed.
Explanation
Deletion of the cluster in forced mode has been completed.
System Response
The system ends processing.
System Administrator Corrective Action
In accordance with the procedure for deleting a cluster environment, perform the next step.
No cluster environment with the node name (nodeName) has been created.
Explanation
No cluster environment with the specified node name has been created.
Parameters
nodeName : Specified AdvancedCopy Manager logical node name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager logical node name.
The node was not deleted.
Explanation
The node was not deleted.
System Response
The system terminates processing.
System Administrator Corrective Action
After deleting the node, re-execute processing.
The cluster file does not exist. File Name = pathName
Explanation
The cluster file does not exist.
Parameters
pathName : Cluster file pathname
System Response
The system terminates processing.
System Administrator Corrective Action
For Solaris, Linux, or HP-UX:
Check the mount status of the shared disk.
For Windows:
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to restore the registry information file. Error Code = errCode
Explanation
It failed to restore the registry information file.
Parameters
errCode : Error code
System Response
The system continues processing.
System Administrator Corrective Action
Although the cluster environment was deleted, refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The secondary node has a cluster environment.
Explanation
The secondary node has a cluster environment.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the mount point or disk resource is correct.
The primary node has a cluster environment constructed with the logical node nodeName.
Explanation
The primary node has a cluster environment set up with the logical node.
Parameters
nodeName : AdvancedCopy Manager logical node name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the mount point or disk resource or shared disk is correct.
The cluster deletion of the secondary node has been completed. Next, delete the cluster environment of another secondary node.
Explanation
The cluster deletion of the secondary node has been completed. Next, delete the cluster environment of another secondary node.
System Response
The system ends processing.
System Administrator Corrective Action
In accordance with the procedure for deleting a cluster environment, perform the next step.
An internal inconsistency occurred.
Explanation
An internal conflict occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
value1 or value2 must be specified in option.
Explanation
The value shown in value1 or value2 must be specified with the option shown in option.
Parameters
option : Option
value1 : Specifiable value 1
value2 : Specifiable value 2
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute processing using correct values.
value must be specified in option.
Explanation
The value shown in value must be specified with the option shown in option.
Parameters
option : Option
value : Specifiable value
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute processing using correct values.
Failed to start the command. Error Code = errCode1-errCode2, Command Name = commandName
Explanation
It failed to start the command.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
commandName : Command name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The command was started by someone else than the root user.
Explanation
The command was started by someone else than the root user.
System Response
The system terminates processing.
System Administrator Corrective Action
The root user must execute the command.
The -f option cannot be specified on the Storage server.
Explanation
The -f option cannot be specified on the Managed Server.
System Response
The system terminates processing.
System Administrator Corrective Action
If the type of server which the AdvancedCopy Manager is installed is Manager, verify that the Management Server transaction has not already been set up.
Re-execute the command without the -f option.
The IP address was in an invalid format.
Explanation
The IP address was in an invalid format.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the IP address.
A reserved word was specified as the node name.
Explanation
A reserved word was specified as the node name.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the AdvancedCopy Manager logical node name.
Data different from the previous time was specified. Option = option, Data = data
Explanation
Data different from the previous time was specified.
Parameters
option : Option
data : Data previously specified
System Response
The system terminates processing.
System Administrator Corrective Action
Check the option value.
Do not mount the shared disk.
Explanation
Do not mount the shared disk.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the mount state of the shared disk for AdvancedCopy Manager shared data.
When the server is the Management Server transaction, also check the mount state of DB file system.
Failed to start the mount check command.
Explanation
It failed to start the mount check command.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An error occurs though the cluster environment of AdvancedCopy Manager was removed. Carry out treatment corresponding to the message being output.
Explanation
An error occurs though the cluster environment of AdvancedCopy Manager was removed. Carry out treatment corresponding to the message being output.
System Response
The system ends processing.
System Administrator Corrective Action
Comply with [System Administrator Corrective Action] of message that is output before this message.
The shared disk for another service is mounted. node=nodeName.
Explanation
The shared disk for another service is mounted.
Parameters
nodeName : Logical node name for the shared disk which is being mounted
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the mounted shared disk is also object transactions.
The subnet was in an invalid format.
Explanation
The subnet was in an invalid format.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the format of the subnet.
Failed in the acquisition of the device information.
Explanation
It failed in the acquisition of the device information.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
A device is different. The last device=deviceName1, This device=deviceName2
Explanation
The device has changed.
Parameters
deviceName1 : Device mounted to the mount point of the shared disk for AdvancedCopy Manager shared data when a command was executed last time
deviceName2 : Device mounted to the mount point of the shared disk for current AdvancedCopy Manager shared data
System Response
The system terminates processing.
System Administrator Corrective Action
Mount the last time used device and re-execute processing.
The service is not offline.
Explanation
The service is not offline.
System Response
The system terminates processing.
System Administrator Corrective Action
Stops the transactions and re-execute a command.
AdvancedCopy Manager has not been installed.
Explanation
AdvancedCopy Manager has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that AdvancedCopy Manager has been correctly installed.
The IP address or subnet mask was incorrect.
Explanation
The IP address or subnet mask was incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the IP address or subnet mask.
Failed to connect to the service control manager. Error Code = errCode
Explanation
It failed to connect to the service control manager.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to open the service. Service Name: serviceName, Error Code = errCode
Explanation
It failed to open the service.
Parameters
serviceName : Service name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to acquire the service status. Service Name: serviceName, Error Code = errCode
Explanation
It failed to acquire the service status.
Parameters
serviceName : Service name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to wait for a thread. Error Code = errCode
Explanation
It failed to wait for a thread.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to stop the service. Service Name: serviceName, Error Code = errCode
Explanation
It failed to stop the service.
Parameters
serviceName : Service name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Manually stop the service.
Failed to stop the service (timeout). Service Name: serviceName
Explanation
It failed to stop the service due to a timeout.
Parameters
serviceName : Service name
System Response
The system terminates processing.
System Administrator Corrective Action
Manually stop the service.
The program will not be correctly installed if you cancel the setup now. Do you want to cancel the setup?
Explanation
The program will not be correctly installed if you cancel the setup now. Do you want to cancel the setup?
System Response
The system terminates processing if Yes is clicked.
System Administrator Corrective Action
Select Yes to cancel setup.
Select No to continue setup.
No parameter was entered.
Explanation
No parameter was entered.
System Response
The system terminates processing.
System Administrator Corrective Action
Enter parameters that were not entered.
The free space was not sufficient for the setup.
Explanation
The free space was not sufficient for the setup.
System Response
The system terminates processing.
System Administrator Corrective Action
Secure necessary free space.
Verify that you have the ownership for the selected disk.
Check the status of the selected disk.
An invalid subnet mask was used.
Explanation
An invalid subnet mask was used.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the IP address or subnet mask.
Failed to create a directory. Directory = pathName
Explanation
It failed to create a directory.
Parameters
pathName : Directory path
System Response
The system terminates processing.
System Administrator Corrective Action
After creating a directory, re-execute processing.
Failed to set up registry information.
Explanation
It failed to set up registry information.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
The cluster environment will not be released if you cancel the unsetup now. Do you want to cancel the unsetup?
Explanation
The cluster environment will not be released if you cancel the unsetup now. Do you want to cancel the unsetup?
System Response
The system terminates processing if Yes is clicked.
System Administrator Corrective Action
Select Yes to cancel unsetup.
Select No to continue unsetup.
No logical node name was selected.
Explanation
No logical node name was selected.
System Response
The system terminates processing.
System Administrator Corrective Action
Select a logical node name.
Failed to create a thread. Error Code = errCode
Explanation
It failed to create a thread.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Are you sure the cluster environment may be forcibly released?
Explanation
Are you sure the cluster environment may be forcibly released?
System Response
The cluster environment is forcibly released if Yes is clicked.
System Administrator Corrective Action
Select Yes to continue forcibly unsetup.
Select No to cancel forcibly unsetup.
Failed to fetch computer name. Error Code = errCode
Explanation
It failed to fetch the computer name.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify an IP address, node name, and service name.
Explanation
For the primary node, specify an IP address, node name, and service name (job name).
System Response
The system terminates processing.
System Administrator Corrective Action
After checking the command, re-execute processing.
For the secondary node, no node type, or mount point can be specified.
Explanation
For the secondary node, no node type, or mount point can be specified.
System Response
The system terminates processing.
System Administrator Corrective Action
After checking the command, re-execute processing.
Failed to register the status transition procedure. Error Code = errCode1-errCode2
Explanation
It failed to register the status transition procedure.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
SynfinityCluster or PRIMECLUSTER has not been installed.
Explanation
SynfinityCluster or PRIMECLUSTER has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the SynfinityCluster or PRIMECLUSTER environment.
Failed to delete the status transition procedure. Error Code = errCode1-errCode2
Explanation
it failed to delete the status transition procedure.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the Storage Management Server transaction, specify an IP Address.
Explanation
For the Management Server transaction, specify an IP Address.
System Response
The system terminates processing.
System Administrator Corrective Action
Re-execute after checking the IP address.
For the Storage server transaction, no IP Address can be specified.
Explanation
For the Managed Server transaction, no IP Address can be specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the CmdLine resource. Error Code=errCode1-errCode2
Explanation
It failed to delete the command line resource.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
It failed in the registration of the CmdLine resource. Error Code=errCode1-errCode2
Explanation
Failed to register the command line resource.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify a network resource, node name, and service name.
Explanation
Specify the network resource name, the node name, and the transaction name at the primary node.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the secondary node, it can not be specified except for node type and mount point.
Explanation
Only node type and mount point can be specified at the secondary node.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the Storage management server transaction, specify an IP address.
Explanation
Specify the IP address for the Management Server transaction.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the Storage server transaction, no IP address can be specified.
Explanation
An IP address cannot be specified for Managed Server transactions.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Sun Cluster has not been installed.
Explanation
Sun Cluster is not installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the Sun Cluster environment.
The network resource is already used in another cluster environment nodeName.
Explanation
The network resource is already being used by another cluster environment.
Parameters
nodeName : Storage MGR logical node name that is using the network resource
System Response
The system terminates processing.
System Administrator Corrective Action
Ensure the network resource as specified is the correct one.
Failed to add AdvancedCopy Manager resource.
Explanation
AdvancedCopy Manager resource registration failed.
System Response
The system terminates processing.
System Administrator Corrective Action
The "scrgadm" command executed using the cluster configuration commands is displayed on the screen. Fix the "scrgadm" command problem, and then re-execute the cluster configuration command.
Failed to execute the AdvancedCopy Manager resource add command.
Explanation
The AdvancedCopy Manager resource registration command failed to start.
System Response
The system terminates processing.
System Administrator Corrective Action
Contact your Fujitsu system engineer.
Failed to delete the AdvancedCopy Manager resource.
Explanation
The AdvancedCopy Manager application resource deletion failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Manually delete the AdvancedCopy Manager application resource for the relevant transaction.
The application resource name is "STGMGR-APP-logicalNodeName".
Failed to delete the AdvancedCopy Manager resource type.
Explanation
The AdvancedCopy Manager resource type deletion failed.
System Response
The system terminates processing.
System Administrator Corrective Action
Manually delete the AdvancedCopy Manager resource type.
The AdvancedCopy Manager resource type name is "FJSV.S-MGR".
Failed to confirm the resource group. code=code. group=groupName
Explanation
Confirmation of the resource group failed.
Parameters
code : Internal code
groupName : Resource group name
System Response
The system terminates processing.
System Administrator Corrective Action
If code is 0, check that "RG MODE=Failover" is set for the transaction (resource group).
If code is a value other than 0, contact your Fujitsu system engineer.
A parameter was specified.
Explanation
A parameter was specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the command without specifying a parameter.
Cluster Service was not started.
Explanation
Cluster Service was not started.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the MSCS or cluster service environment.
MSCS has not been installed.
Explanation
MSCS or WSFC has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the MSCS or cluster service environment. Verify the following:
whether MSCS or WSFC is installed
whether setup of MSCS or WSFC is completed
Failed to acquire the drive name from the physical disk resource.
Explanation
It failed to acquire the drive name from the physical disk resource.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the MSCS or cluster service environment.
The usage of the IP address was not specified.
Explanation
The usage of the IP address was not specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Specify the IP address.
Failed to acquire the quorum disk name. Error Code = errCode
Explanation
It failed to acquire the quorum disk name.
System Response
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the quorum disk is operating normally.
Failed to acquire the quorum disk information.
Explanation
It failed to acquire the quorum disk information.
System Response
The system terminates processing.
System Administrator Corrective Action
Acquire the ownership of the quorum disk.
Failed to acquire the quorum disk information. Error Code = errCode
Explanation
It failed to acquire the quorum disk information.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the quorum disk is operating normally.
Failed to acquire the primary node name. Error Code = errCode
Explanation
It failed to acquire the primary node name.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to check the cluster group. Error Code = errCode
Explanation
It failed to check the cluster group.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to create a cluster group. Error Code = errCode
Explanation
It failed to create a cluster group.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to set up the property information of the cluster group. Error Code = errCode
Explanation
It failed to set up the property information of the cluster group.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the cluster name is correct.
Check whether group groupName exists. Error Code = errCode
Explanation
Check whether the group exists.
Parameters
groupName : Cluster group name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the group exists.
Failed to create a cluster resource. Error Code = errCode
Explanation
It failed to create a cluster resource.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to set up the property information of the cluster resource. Error Code = errCode
Explanation
It failed to set up the property information of the cluster resource.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Check the followings:
Whether the cluster name is correct.
Whether the network name for external connection is correct.
Whether the network for external connection is available.
Whether the network name and IP address overlap others.
Whether the name resolution of the cluster name and server name (primary/secondary node) is possible.
Failed to add a cluster dependence relationship. Error Code = errCode
Explanation
It failed to add a cluster dependence relationship.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to copy registry registry. Resource Name = resourceName
Explanation
It failed to replicate the registry.
Parameters
registry : Registry
resourceName : Resource name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to set up the priority ownership. Error Code = errCode
Explanation
It failed to set up the priority ownership.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
A check is performed as to whether the cluster group specified by the service name (job name) in the cluster administrator (MSCS) or Failover Cluster Manager (WSFC) exists.
When the cluster group exists, the property is checked for priority ownership.
When priority ownership has been set up, the cluster configuration command is executed again.
When there is no cluster group, the cluster group of a service name (job name) is created and a cluster configuration command is executed again.
When priority ownership is not set up, priority ownership is set up and a cluster configuration command is executed again.
Failed to acquire the local node name. Error Code = errCode
Explanation
It failed to acquire the local node name.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Acquire the ownership of groupName group.
Explanation
Acquire the ownership of the group.
Parameters
groupName : Cluster group name
System Response
The system terminates processing.
System Administrator Corrective Action
Acquire the ownership of the cluster group.
Failed to check the ownership of the group. Error Code = errCode
Explanation
It failed to check the ownership of the group.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to place resourceName offline. Error Code = errCode1-errCode2
Explanation
It failed to place the resource offline.
Parameters
resourceName : Resource name
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
After manually placing the resource offline, re-execute processing.
Failed to delete the resource. Resource Name = resourceName, Error Code = errCode
Explanation
It failed to delete the resource.
Parameters
resourceName : Resource name
errCode : Error code
System Response
The system continues processing.
System Administrator Corrective Action
Manually delete the resource.
Failed to move the group. Error Code = errCode
Explanation
Failed to move the group.
Parameters
errCode : Error code
System Response
The system continues processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to find the cluster file. File Name = fileName
Explanation
Failed to find the cluster file.
Parameters
fileName : Cluster file name
System Response
The system terminates processing.
System Administrator Corrective Action
Verify that the shared disk is online.
For the primary node, specify all options.
Explanation
For the primary node, specify all options.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the secondary node, no node name or mount point can be specified.
Explanation
For the secondary node, no node name or mount point can be specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed in the preparation of the AdvancedCopy Manager start/stop command for the package.
Explanation
It failed in the preparation of the AdvancedCopy Manager start/stop command for the package.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed in the deletion of the AdvancedCopy Manager start/stop command for the package.
Explanation
It failed in the deletion of the AdvancedCopy Manager start/stop command for the package.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed in the preparation of the sample control script for the package.
Explanation
It failed in the preparation of the sample control script for the package.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify a node name, service name.
Explanation
For the primary node, specify a node name, service name.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
VERITAS Cluster Server has not been installed.
Explanation
VERITAS Cluster Server has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment of VERITAS Cluster Server.
Failed to create the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to make the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the secondary node, it can not be specified except for node type and mount point.
Explanation
For the secondary node, it cannot be specified except for node type and mount point.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the Storage Management Server transaction, specify an IP address.
Explanation
For the Management Server transaction, specify an IP address.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the Storage server transaction, no IP address can be specified.
Explanation
For the Managed Server transaction, no IP address can be specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to delete the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify a node name and service name.
Explanation
For the primary node, specify a node name and service name.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the secondary node, it cannot be specified except for node type and mount point.
Explanation
For the secondary node, it cannot be specified except for node type and mount point.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to register the status transition procedure. Error Code = errCode1-errCode2
Explanation
It failed to register the status transition procedure.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
PRIMECLUSTER has not been installed.
Explanation
PRIMECLUSTER has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the PRIMECLUSTER environment.
Failed to delete the status transition procedure. Error Code = errCode1-errCode2
Explanation
It failed to delete the status transition procedure.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the Storage Management Server transaction, specify an IP address.
Explanation
For the Management Server transaction, specify an IP Address.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
For the Storage server transaction, no IP address can be specified.
Explanation
For the Managed Server transaction, no IP Address can be specified.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the CmdLine resource. Error Code=errCode1-errCode2
Explanation
It failed to delete the command line resource.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
It failed in the registration of the CmdLine resource. Error Code=errCode1-errCode2
Explanation
It failed to register the command line resource.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An internal inconsistency occurred.
Explanation
An internal inconsistency occurred.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
No port number was entered.
Explanation
No port number was entered.
System Response
The system terminates processing.
System Administrator Corrective Action
Enter the port number and retry.
The same port number was entered.
Explanation
The same port number was entered.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the port number.
Check whether the port number is right. Please perform by the port number which is not used by others.
Port number specified in serviceName1 has already been specified.
Service that uses the port number=serviceName2
Explanation
The port number which had already been registered was specified.
Parameters
serviceName1 : Service name
serviceName2 : Registered service name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the port number and retry.
An error occurred in searching port number information.
Explanation
An error occurred in searching port number information.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Port number specified in serviceName has been set up with a different number.
Explanation
Port number specified has been set up with a different number.
Parameters
serviceName : Service name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the port number.
When you change a port number, manually change the port number of the live operations communication service (stgxfws_logicalNodeName) found in the %SystemRoot%\system32\drivers\etc\services, and re-execute the task.
Failed to register service serviceName.
Explanation
It failed to register service.
Parameters
serviceName : Service name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to delete service serviceName.
Explanation
It failed to delete service.
Parameters
serviceName : Service name
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to acquire an account of AdvancedCopy Manager.
Explanation
It failed to acquire an account of AdvancedCopy Manager.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to register to the port number management file. Error=errCode
Explanation
It failed to register to the port number management file.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to read the port number management file. Error=errCode
Explanation
It failed to read the port number management file.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to write the port number. Error=errCode
Explanation
It failed to write the port number.
Parameters
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to acquire machine information.
Explanation
It failed to acquire machine information.
System Response
The system terminates processing.
System Administrator Corrective Action
If the cluster is customized by the user belonging to the Domain Administrators group in a cluster environment for Windows:
Check whether Computer Browser service is running or not. Refer to "Customization for Windows version" in the ETERNUS SF Cluster Environment Setup Guide about the Computer Browser service.
In the case other than mentioned above:
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
An invalid password was entered.
Explanation
An invalid password was entered.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the password.
Failed to write the linefeed.
Explanation
It failed to write the linefeed.
System Response
The system terminates processing.
System Administrator Corrective Action
Start a new line for the last of the %SystemRoot%\system32\drivers\etc\services file manually, and then re-execute.
Failed to confirm the linefeed.
Explanation
It failed to confirm the linefeed.
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
This command arguments are incorrect.
Explanation
The command arguments are incorrect.
System Response
The system terminates processing.
System Administrator Corrective Action
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Specify the correct argument to the command, if the cluster setup has been done by the method of "Solaris/Linux/HP-UX version cluster setup" in the ETERNUS SF Cluster Environment Setup Guide.
Failed to open the cluster environment setting file. Filename=fileName
Explanation
The cluster environment setting file (clsetup.ini) could not be opened.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission, and re-execute the command.
Failed to read the cluster environment setting file. Filename=fileName, Section=sectionName, Key=keyName
Explanation
The cluster environment setting file (clsetup.ini) could not be read.
Parameters
fileName : File name
sectionName : Section name
keyName : Key name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the access permission and the accuracy of the file data, and re-execute the command.
Failed to open the registry. Registry=registry, Key=keyName, Error=errCode
Explanation
The registry could not be opened.
Parameters
registry : Registry
keyName : Key name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=registry, Key=keyName, Value=value, Error=errCode
Explanation
The registry could not be read.
Parameters
registry : Registry
keyName : Key name
value : Value name
errCode : Error code
System Response
The system terminates processing.
System Administrator Corrective Action
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=fileName
Explanation
The cluster setting define file could not be opened.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the cluster setting definition file shown in fileName and the access permission and re-execute the command.
Failed to read the cluster setting definition file. Filename=fileName, Line=lineNumber, Value=value
Explanation
The cluster setting definition file could not be read.
Parameters
fileName : File name
lineNumber : Line number
value : Data
System Response
The system terminates processing.
System Administrator Corrective Action
The cluster setting definition file shown in fileName may be corrupt. Replace the cluster setting definition file with the file that was originally installed and then re-execute the command.
The directory does not exist. Directory=dirName
Explanation
The directory could not be found.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory and the access permission, and re-execute the command.
Failed to copy the directory. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
The directory could not be copied.
Parameters
srcDirName : Source directory for copying
dstDirName : Destination directory for copying
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, the free disk space, and re-execute the command.
Failed to delete the directory. Directory=dirName
Explanation
The directory could not be deleted.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory and the access permission, and re-execute the command.
Failed to move the directory. Source Directory=srcDirName, Target Directory=dstDirName
Explanation
The file could not be moved.
Parameters
srcDirName : Source directory for moving
dstDirName : Destination directory for moving
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, the free disk space, and re-execute the command.
Failed to create a directory. Directory=dirName
Explanation
The directory could not be created.
Parameters
dirName : Directory name
System Response
The system terminates processing.
System Administrator Corrective Action
Check the access permission and the free disk space, and re-execute the command.
Failed to copy the file. Source Filename=srcFileName, Target Filename=dstFileName
Explanation
The file could not be copied.
Parameters
srcFileName : Source file for copying
dstFileName : Destination file for copying
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission, and re-execute the command.
Failed to delete the file. Filename=fileName
Explanation
The file could not be deleted.
Parameters
fileName : File name
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the file and the access permission, and re-execute the command.
Failed to move the file. Source Filename=srcFileName, Target Filename=dstFileName
Explanation
The file could not be moved.
Parameters
srcFileName : Source file for moving
dstFileName : Destination file for moving
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, the free disk space. Then, re-execute the command.
Failed to create a link. Source Path=srcPathName, Target Path=dstPathName
Explanation
The link could not be created.
Parameters
srcPathName : Link source
dstPathName : Link target
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the directory, the access permission, the free disk space. Then, re-execute the command.
The command could not be called or the command failed. Command Line=commandLine
Explanation
The command could not be executed or command failed.
Parameters
commandLine : Command line
System Response
The system terminates processing.
System Administrator Corrective Action
Check for the presence of the command shown in commandLine.
For the primary node, specify a node name, service name.
Explanation
For the primary node, specify a node name, service name.
System Response
The system terminates processing.
System Administrator Corrective Action
After checking the command, re-execute processing.
High Availability Cluster Multi-Processing has not been installed.
Explanation
High Availability Cluster Multi-Processing has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment of High Availability Cluster Multi-Processing.
Failed to create the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to make the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the secondary node, it can not be specified except for node type and mount point.
Explanation
For the secondary node, it cannot be specified except for node type and mount point.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to delete the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify a node name, service name.
Explanation
For the primary node, specify a node name, service name.
System Response
The system terminates processing.
System Administrator Corrective Action
After checking the command, re-execute processing.
VERITAS Cluster Server has not been installed.
Explanation
VERITAS Cluster Server has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment of VERITAS Cluster Server.
Failed to create the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to make the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the secondary node, it can not be specified except for node type and mount point.
Explanation
For the secondary node, it cannot be specified except for node type and mount point.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to delete the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the primary node, specify a node name, service name.
Explanation
For the primary node, specify a node name, service name.
System Response
The system terminates processing.
System Administrator Corrective Action
After checking the command, re-execute processing.
VERITAS Cluster Server has not been installed.
Explanation
VERITAS Cluster Server has not been installed.
System Response
The system terminates processing.
System Administrator Corrective Action
Check the environment of VERITAS Cluster Server.
Failed to create the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to make the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
For the secondary node, it can not be specified except for node type and mount point.
Explanation
Only node type and mount point can be specified for the secondary node.
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the command syntax is complete with all the required parameters, and re-execute.
Failed to delete the AdvancedCopy Manager application. Error Code = errCode1-errCode2
Explanation
It failed to delete the AdvancedCopy Manager application.
Parameters
errCode1 : Error code 1
errCode2 : Error code 2
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting the troubleshooting information" in the ETERNUS SF AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
