The table below lists the error codes of the pre-processing script and post-processing script.
Error Code | Message | Explanation | Action Plan |
---|---|---|---|
1 | System error | A system error occurred. | A system error occurred in the pre-processing or post-processing script. Possible causes of this error are as follows:
Check if the script file privilege is correct. Also check if a syntax error exists in the pre-processing or post-processing script. |
2 | Parameter error | A parameter error occurred. | The parameter to be passed to the pre-processing or post-processing script is invalid. Check if the customization of the pre-processing or post-processing script is correct. |
3 | Script file not found | The script file was not found. | The pre-processing or post-processing script file was not found. Stop all operations and then reinstall AdvancedCopy Manager. |
4 | Unknown exception | An unknown execution occurred. | The script terminated abnormally because an unknown exception occurred. Check if script customization is correct. |
10 | umount error | An attempt to unmount the volume has failed. | An attempt to unmount the volume has failed. The volume that you attempted to unmount may be in use. (*1) The output from the fuser command and ps command when the volume unmount failed is saved to the following files. Check if a user was accessing the volume that you attempted to unmount by referencing these files.
The error messages of the umount command are also saved to the following files, so check the contents of these files and then take appropriate action.
|
11 | mount error | An attempt to mount the volume has failed. | An attempt to mount the volume has failed. Check if the mount point exists and also if the mount point is already being used. If the copy source volume is the RAW device and the copy destination volume is already mounted, an error occurs in the copy destination volume. In this case, unmount the copy destination volume first. The error messages of the mount command are saved to the following files, so check the contents of these files and then take appropriate action.
|
12 | fsck error | fsck failed. | An error was detected during the file system check. An error may have occurred in the file system on the copy source volume. Check the status of the file system on the copy source volume. The error messages of the fsck command are saved to the following files, so check the contents of these files and then take appropriate action.
|
13 | Illegal mount type | The mount type of the target disk is stack mount or bind mount. | The mount type of the target disk is either stack mount or bind mount. These mount formats are not supported. If the mount type is stack mount, unmount the copy source volume or unmount all the other volumes mounted on the mount point of the copy source volume, and then re-execute. If the mount type is bind mount, unmount all the directories mounted by the mount command with the --bind option on the copy source volume and then re-execute the command. |
30 | VG configuration file not fount error | The volume group configuration information file was not found. | The volume group configuration information file was not found. The standard pre-processing or post-processing script restores the configuration information from /etc/lvmount/volumeGroupName.conf file. |
31 | vgcfgrestore error | vgcfgrestore failed. | An attempt to restore the volume group configuration information has failed. The error messages of the vgcfgrestore command are saved to the following files, so check the contents of these files and then take appropriate action.
|
50 | varyoffvg error | varyoffvg failed. | An attempt to deactivate the volume group has failed. Check if the volume group is being used. The error messages of the varyoffvg command are saved to the following files, so check the contents of these files and then take appropriate action.
|
51 | varyonvg error | varyonvg failed. | An attempt to activate the volume group has failed. The error messages of the varyonvg command are saved to the following files, so check the contents of these files and then take appropriate action.
|
52 | chfs error | chfs failed. | An attempt to change a logical volume mount point has failed. Check if the pre-processing and post-processing scripts are correctly customized. The error messages of the chfs command are saved to the following files, so check the contents of these files and then take appropriate action.
|
53 | chdev error | chdev failed. | An attempt to clear PVID has failed. Check if the pre-processing and post-processing scripts are correctly customized. The error messages of the chdev command are saved to the following files, so check the contents of these files and then take appropriate action.
|
54 | exportvg error | exportvg failed. | An attempt to temporarily remove the volume group has failed. Check if the pre-processing and post-processing scripts are correctly customized. The error messages of the exportvg command are saved to the following files, so check the contents of these files and then take appropriate action.
|
56 | recreatevg error | recreatevg failed. | An attempt to recreate a volume group has failed. Check if the pre-processing and post-processing scripts are correctly customized. The error messages of the recreatevg command are saved to the following files, so check the contents of these files and then take appropriate action.
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99 | Script not customize | The pre-processing and post-processing scripts are not customized. | The pre-processing and post-processing scripts are not yet customized. Customize these scripts according to "Pre-processing and Post-processing of Backup and Restoration" and "Preprocessing and Post-processing of replication" in the ETERNUS SF AdvancedCopy Manager Operation Guide, and re-execute. |
Others | Other error | Some other error occurred. | An error other than on of the above errors occurred. Check if the customized part is correct. |
For Solaris, Linux, HP-UX, or AIX:
If an error occurs when the volume is being unmounted, check that the target volume can be unmounted.
To suppress data access to guarantee data integrity, pre-processing unmounts the copy source volume. For this reason, if the target volume is being used when copy is run, an error occurs because the volume cannot be unmounted. Note the following points when the volume cannot be unmounted:
No other application is using the transaction volume. If any other application is using the transaction volume, temporarily exit the application.
No user is using the transaction volume. A user who is currently using the transaction volume must temporarily stop using it.
No other volume is mounted on the transaction volume. If any other volume is mounted, temporarily unmount it.
The transaction volume is not shared by NFS. If the transaction volume is shared by NFS, temporarily unshare it.
You may be able to investigate if a volume is in use by using the following commands. Refer to the operating system manuals for information on these commands.
For Solaris:
mount, fuser, pfiles, share
For Linux, HP-UX, or AIX:
mount, fuser