Error codes of the volume lock function in the Windows environment are described below.
Error Code | Explanation | Action Plan |
---|---|---|
1 | A memory shortage occurred. | Check the available space in memory. If memory is insufficient, increase the amount of memory. |
2 | Internal inconsistency occurred. | Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
4 | A memory shortage occurred. | Check the available space in memory. If memory is actually insufficient, increase the amount of memory. |
5 | An error occurred during volume lock processing. | Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
6 | Releasing volume lock failed. | |
8 | Unmounting a volume failed. | |
10 | Internal inconsistency occurred. | |
15 | An error occurred during volume lock processing. | |
16 | Obtaining a port number failed. | In cluster operation, confirm that the environment variable SWSTGNODE is set correctly at the time of command execution, and re-execute processing. If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
17 | An error occurred during volume lock processing. | Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1) |
*1: Refer to "Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operation Guide for information on how to collect the information required for troubleshooting.