Point
It is recommended that you back up the system before starting the upgrade. If a failure occurs during the upgrade, you cannot restore the environment to the pre-installation status (rollback).
When returning back to the state before installation of the upgrade, recover (restore) the system from the backup.
Check and change the previous version setting with the following procedure.
Log on to the server using Administrator privileges.
Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack for Windows (V16.9 or higher) Manager Program (1/2)" of this version into the DVD drive.
Execute the following batch file and then confirm the output message.
dvdDrive:\Manager_windows\vuptools\esfccm_vlup_first.bat
If the following message is output, the setting has been changed for the Upgrade Installation. To reflect the setting, restart the server where the work has been performed. After the server restarts, perform the work in the next section.
[Info] Configuration check and change succeeded. You must restart your system before the installation.
If the following message is output, the Upgrade Installation can be performed with the existing setting. Perform the work in the next section.
[Info] Configuration check succeeded.
With the following steps, perform a backup of the operation environment of the previous version of the AdvancedCopy Manager's manager.
Refer to "A.7 Capacity Necessary for Backup of Previous Version" for information on the capacity required to perform a backup.
Log on to the server using Administrator privileges.
Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack for Windows (V16.9 or higher) Manager Program (1/2)" of this version into the DVD drive.
Execute the following batch file to stop the service of ETERNUS SF Manager.
$INS_DIR\Common\bin\Stop_ESFservice.bat
$INS_DIR means the "Program Directory" specified at the ETERNUS SF Manager installation.
Execute the following batch file to perform a backup of the previous version.
For backupDir, specify the directory in which to store the backup data with an absolute path. In the tmpDir, specify a directory in which to temporarily place the files related to the performance management function of Storage Cruiser with an absolute path. When the performance management function is not being used, it is unnecessary to specify a directory for the tmpDir.
dvdDrive:\Manager_windows\vuptools\esfpreinst.bat backupDir [tmpDir]
When the backup fails, after confirming the output error message and removing the cause of the failure, re-execute the batch file.
Point
Spaces and the characters " | : * ? / . < > , % & ^ = ! ; ( ) are not supported for directory names.
The number of characters in a directory name must be up to 220.
Move the files (tmpDir) related to the performance management function to the same logical drive as the drive on which the product of the previous version is installed. In the case of backup to a different logical drive, it may take time to perform backup and restore.
Ensure that there is enough available disk space on the server where the upgrade is performed.
The required disk space for the upgrade is calculated as the "Required Disk Space for New Version" minus the "Required Disk Space for Previous Version".
The space required to install this version of the ETERNUS SF Manager.
Refer to "Operating Environment of ETERNUS SF Manager" in the Installation and Setup Guide for this version for information on the required disk space.
The space required to install the previous version of the ETERNUS SF Manager.
Refer to "Operating environment of ETERNUS SF Manager" in the Installation and Setup Guide for the previous version for information on the required disk space.
Check if any incompatible software for this version of the ETERNUS SF Manager is installed on the server where the upgrade is performed.
If incompatible software is found, refer to the relevant software manual and uninstall it before starting the upgrade.
See
Refer to "Operating Environment of ETERNUS SF Manager" in the Installation and Setup Guide for this version for information on the incompatible software.
A database is necessary for this version of AdvancedCopy Manager.
The database size must be estimated before starting the upgrade.
See
Refer to "Before Installation" in "Installation of ETERNUS SF Manager" in the Installation and Setup Guide for this version for details.
Refer to "A.4 Unsetting Up Database" to unsetup the repository database of the previous version:
Refer to "C.1 Procedures for Upgrade Installation of Manager Feature of Express / Storage Cruiser / AdvancedCopy Manager Version 15.x (for Windows)" to perform the upgrade.
Information
When the Upgrade Installation terminates in an error, perform recovery by following the steps outlined below.
Install the target version.
If the installation is successfully completed, continue from "6.1.1.3 Tasks to Be Performed After Upgrade".
With the following procedure, restore the operation environment of the previous version of the AdvancedCopy Manager's manager.
Note that if step 1 and step 2 have already been performed, perform from step 3.
Log on to the server using Administrator privileges.
Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack for Windows (V16.9 or higher) Manager Program (1/2)" of this version into the DVD drive.
Execute the following batch file to perform a restore of the previous version.
For backupDir, specify the directory in which the backup data is stored with an absolute path. For tmpDir, specify a directory in which to temporarily place the files related to the performance management function of Storage Cruiser with an absolute path. When the performance management function is not backed up, it is unnecessary to specify a directory for the tmpDir.
dvdDrive:\Manager_windows\vuptools\esfpostinst.bat backupDir [tmpDir]
When the restore fails, after confirming the output error message and removing the cause of the failure, re-execute the batch file.
Point
Spaces and the characters " | : * ? / . < > , % & ^ = ! ; ( ) are not supported for directory names.
The number of characters in a directory name must be up to 220.
Eject the DVD media.
Execute the following batch file to restart the service of ETERNUS SF Manager.
$INS_DIR\Common\bin\Start_ESFservice.bat
$INS_DIR means the "Program Directory" specified at the ETERNUS SF Manager installation.
Import the configuration information from the previous version by executing the "esfadm devconf import" command using Administrator permissions.
Check that the managed devices and servers can be accessed before executing the "esfadm devconf import" command.
$INS_DIR\Common\bin\esfadm devconf import -all
$INS_DIR means the "Program Directory" specified at the ETERNUS SF Manager installation.
After executing the "esfadm devconf import" command, confirm that "Complete" is displayed in IMPORT STATUS column in the "esfadm devconf importstatus" command.
In addition, confirm that "Complete" is displayed in STATUS column of the import status of the migration target resources. When "Failed" is displayed, the import of configuration information has failed. Refer to "9.2 What to Do When Error Occurs" to take the corrective action.
Note
When executing the "esfadm devconf import" command, if a managed device or server is not accessible, the "esfadm devconf import" command should be re-executed since the device configuration information is not imported.
If the following related software was being used with the previous version, it is necessary to update these to a version that supports this version.
ETERNUS VASA Provider
Fujitsu ETERNUS Storage Systems Monitoring Pack
Note
If operating Web Console from the same web browser as before the upgrade, delete the web browser's cache prior to operation.
Once normal operation has been confirmed after the upgrade, the backup data in the backup destination directory created in step 4 of "6.1.1.1.2 Backing Up Operational Environment of Previous Version" maybe deleted.
In the version level of this ETERNUS SF Manager, Symfoware is not used.
Symfoware should only be installed in cases where it was used by ETERNUS SF Manager only.
The procedures to uninstall Symfoware are stated below.
Uninstall Symfoware from the Add or Remove Programs or Programs and Features page.
If both Symfoware Server and Symfoware Client are installed, uninstall Symfoware Client first.