The tool Logget_ac.exe is used for collecting information for investigation the fault occurs on the AC, and compressing the information into a file.
The following information can be collected through this command:
Dr. Watson log, Windows mini dump files
For investigating a program fault.
The Dr. Watson logs cannot be obtained.
The tool obtains only the Windows mini dump files generated in the last 72 hours.
System information
It collects information about the server and PC that need to be investigated.
AC run log
Program run log
Installation log
AC installation log
Only run this command with Fujitsu technical support.
It can be used in the environment where AC is installed. Start the tool as the user with the administrator's right.
The procedure for running the command is as follows:
Open the following folder in the Explorer.
The tool is installed to the following folder by default:
C:\Program Files\Fujitsu\Systemwalker Desktop Patrol\AC\ |
If the AC installation folder is modified, open the new folder.
Start Logget_ac.exe.
Right-click Logget_ac.exe and choose Run as Administrator.
Select Allow on the User Account page.
The information collection takes about 3 to 10 minutes according to different environments.
After the information is collected, a folder whose name starts with "ezcollect" is created together with its containing files in the location where Logget_ac.exe was run. Send all files in this folder to Fujitsu technical support. Other files are not required.
