If request submission, approval, rejection, or cancellation are performed, a notification email is automatically sent to the requester and the next approver. The content of the email is as follows.
Subject: Approval Request of Request for Adding Platform Dear Operators - Approver, The following request for approval has been received. Requested by: user04 Request Name: Request for Adding Platform Request ID: 17 Request Date: 2016-4-25 15:06:56 Please operate approval processing for the request in cloud management portal. *This mail has been sent from a send-only mail address. Please note that if you directly reply to this mail, it will not be answered.
The destinations of notification emails are as follows.
Operation | Request Type and Operation | Notification Email Type | Destination Address |
|---|---|---|---|
Request | Common | Approval request | (CC) Requester |
All approvers | |||
Canceling | Common | Cancellation notification | Requester |
Rejected * | Common | Rejection notification | (CC) Rejecting user |
Requester | |||
Approved (intermediate) | Common | Approval request | (CC) Approving user |
All approvers | |||
Approval (final) * | Common | Approval complete | (CC) Approving user |
Requester | |||
System reflection | User addition | Start of usage | Email address of user to be added |
Addition of service | Start of usage | Requester |
* Note: When the requester has been deleted, a notification email is sent to the operator of approval or rejection.
