This section describes how to newly install the client (CT) of Systemwalker Desktop Keeper.
The installation method of the client (CT) of Systemwalker Desktop Keeper is as follows. For an overview, refer to "1.2.5 Determine How to Install Client (CT)".
Single installation
Wizard-style installation
Silent installation
Installation using master PC/master virtual PC
Installation using the distribution function of Systemwalker Desktop Patrol
Installation using Active Directory Group Policy
If the old version of the client (CT) has been installed, refer to "Chapter 4 Upgrading" when installing the client (CT) V15.1.0.
Note
When installing the client (CT) on Management (Master Management) Server
When installing the client (CT) on a Management Server, pay attention to the following two points:
Installation sequence
Server to be connected
For details, refer to "When a client (CT) is installed on Management Server/Master Management Server".
When unable to confirm the installed client (CT) through Management Console
When unable to confirm the installed client (CT) through the Management Console, the following reasons can be taken into consideration:
IP address of the Management Server specified during client (CT) installation is incorrect.
Port number specified during client (CT) installation is different from the configuration value of the Management Server.
Due to reasons such as the router, the port used between the client (CT) and the Management Server has been blocked.
Network has been disconnected in the installation process of the client (CT)
The network will be temporarily disconnected during the installation of the client (CT). If the network folder is opened by Windows Explorer, close it.
Notes on installing a client (CT) on Windows(R) 8, Windows(R) 10
If you have upgraded a client (CT) and clicked No, restart the computer later in the Installation Complete window, you must restart the operating system.
Even clicking Shut Down (operation for shut down and power on a system) to shut down the operating system does not apply the client (CT) feature.
Do not forget your password
When uninstalling the client (CT), you will need the password that you used during its installation.
Write down the password in case you forget it.
Verification when registering client (CT) devices
When performing verification during client (CT) device registration, the password to be entered during installation must be the same as the client management password specified in the Terminal Operation Settings window of the Management Console.
Refer to "Perform Terminal Operation Settings" in the Systemwalker Desktop Keeper User's Guide for Administrator for details on setting a client management password in the Management Console.
Point
Installation in Windows Server(R) 2008, Windows(R) 7, Windows(R) 8, Windows(R) 10 and Windows Server(R) 2012
The following information will be output in the event log during installation.
Event log content
Source : Service Control Manager Eventlog Provider
Time ID: 7030
Level: Error
Content: The SWServerService service is marked as an interactive service.
However, the system is configured to not allow interactive services.
This service may not function properly.This message is displayed because the OS does not recommend interactive service, but it will not affect the operation.