In Systemwalker Desktop Keeper, use a Web browser to perform log viewing and analysis.
Set the security level of Internet Explorer according to needs of the PC that uses the Web browser.
If the security level of the zone to which site (URL) of Web browser belongs is higher than the following levels, it will not be able to run normally:
"Medium High" in Microsoft(R) Internet Explorer(R) 7
"Medium High" in Microsoft(R) Internet Explorer(R) 8
"Medium High" in Microsoft(R) Internet Explorer(R) 9
"Medium High" in Microsoft(R) Internet Explorer(R) 10
"Medium High" in Microsoft(R) Internet Explorer(R) 11
When it is impossible to run normally due to the above reasons, the site (URL) of Web browser should be adjusted to the zone with lower security level than the above, or the security level of the current zone should be reduced.
Normally, because the zones of "Intranet" or "Trusted Sites" are in the security levels by default, it is suggested to register the site (URL) of Web browser to Site of any zone.
In addition, when Web browser is displayed, the current zone ("Intranet", "Internet" and etc.) will be displayed at the bottom right of the browser.
Before logon to the Web console, change (add or delete) the registration status of "Trusted Site" of the site (URL) of Web console. If this operation is performed during the logon process, operations such as logout may be unable to perform.
Note
The "HTTPS" setting is recommended for using the Web Console and Log Viewer. Configure this using the IIS web browser.
About settings of Internet Explorer(R) in 64-bit OS
In 64-bit OS, use the 32-bit Internet Explorer(R) as Web browser.
Setting when file is not downloaded successfully
There are several types of file download operations:
File download in the CSV export function after log searching, file tracing and search of configuration change log;
File download in the function of "Command Log Content Downloading";
File download in the function of "Attached Data of File Export Log";
Download through file saving from the image display window.
If the downloading operation of the above files has been executed, after entering the file name of the saving target, the [~ copied] window will be displayed continuously, and download will take some time. Sometimes, the downloading may not be finished.
At that time, modify the following settings:
Register the site of Systemwalker Desktop Keeper to trusted sites, and prohibit the SmartScreen Filter Function of Internet Explorer(R).
In addition, through this setting, SmartScreen Filter Function will be prohibited in all the sites registered to trusted sites.
Start Log Viewer and display the Login window.
Perform the following settings when the Login window is displayed. For information on how to start Log Viewer, refer to "Start Log Viewer" in Systemwalker Desktop Keeper User's Guide for Administrator.
Select Tool > Internet Options from the menu of Internet Explorer(R). The Internet Options window will be displayed.
Open the Security tab, click Trusted Sites icon and click the Sites Button. Trusted Sites window will be displayed.
Confirm the site (URL) of Systemwalker Desktop Keeper that has already been set in Add this website to zone, and click the Add button.
Click the Close button in Trusted Sites window to close the window.
Select Trusted Sites icon in Internet Options, and click User-defined Level.
Select Others > Use SmartScreen Filter Function in the settings of the Security Settings > Trusted Zone window, and click the Disable button.
Click the OK button in the Security Settings > Trusted Zone window to close it.
Click the OK button in the Internet Options window to close it.
Settings for linking with Systemwalker Desktop Patrol
To link with Systemwalker Desktop Patrol and use Windows(R) Internet Explorer(R) 8 or higher, configure the following settings:
On Internet Explorer(R), click Tools > Internet options, and select the Security tab.
Select the zone to which the Systemwalker Desktop Keeper and Systemwalker Desktop Patrol sites (URLs) belong, and click Custom level to open the Security Settings window.
In Settings, select Miscellaneous > Navigate windows and frames across different domains > Enable.
In the Security Settings window, click OK.
In the Security tab, click Apply or OK.
