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Systemwalker Desktop Patrol Installation Guide
FUJITSU Software

3.1.1 Data to be Backed up/Restored and Backup/Restoration Methods

Data to be backed up/restored

Data to be backed up/restored in DS is as follows:

Directory/File

Remarks

Operating Environment Information

All under <DTP Installation Directory>\FJSVsbiis\env

-

All under <DTP Installation Directory>\FJSVsbinv\etc

-

All under <DTP Installation Directory>\FJSVsbinv\gather

Need not be backed up if not defined.

All under <DTP Installation Directory>\FJSVsbinv\policy\emploid

-

All under <DTP Installation Directory>\FJSVsbtrs\data\pol

-

All under <DTP Installation Directory>\FJSVsbtrs\data\repository

-

All under <DTP Installation Directory>\FJSVsbtrs\data\ordertask

-

All under <DTP Installation Directory>\FJSVsbtrs\etc

-

All under <DTP Installation Directory>\FJSVsbtrsc\data\repository

-

All under <DTP Installation Directory>\invcl\env

-

Registered File, Software and Security Patch in Distribution Function

All under <DTP Installation Directory>\FJSVsbtrs\data\swc

All under "Software Saving Directory"

Can be modified at installation. All under the specified directory if modified.

All under "Extended Software Saving Directory"

Can be modified at installation. All under the specified directory if modified.

Remarks: "All under" indicates all subdirectories and files under the directory.

Backup and restoration methods

Data to be backed up has the following features.

If "Operating Environment Information" is to be backed up/restored only, the amount of data to be backed up might be small.

However, when "Operating Environment Information" is to be backed up/restored only, software and security patch should be registered again in "Software Distribution" and "Security Patch Distribution" after being restored.

Besides, because "File Distribution" cannot use again the distribution task created before backup, new distribution task should be created.

For detailed directory/file name, refer to "Data to be backed up/restored ".


Note

  • CS, DS, SS should be backed up and restored at the same time.

  • In CS, DS, and SS during data backup and CS, DS, and SS during data restoration, the same values must be set for the following items.

    • Product version and revise application level

    • Product installation target (installation drive and installation path, and software distribution directory (*1))

    • Saving target of Systemwalker standard database *2

    • IP address

    • Host name

    • *1: For CS and DS only

    • *2: For CS only

Backup procedure

CS backup procedure
  1. Logout and finish when opening the main menu.

  2. Execute the following command on the SS and CS to perform batch stop.

    • SWDTP_ctrl stop command

    For command details, refer to Systemwalker Desktop Patrol Reference Manual.

  3. Execute the following command to back up the operating environment information, registered distributed software, Systemwalker standard database, and iOS management database.

    • SWDTP_backup.exe

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

    Note

    For coexistence with the management server of Systemwalker Desktop Keeper V15.0.0 or later, also back up the Systemwalker Desktop Keeper management information.

  4. Execute the following command on the SS and CS to perform batch start.

    • SWDTP_ctrl start

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.


DS backup procedure
  1. Stop ITBudgetMGR(INV) service in DS.

    Situation where ITBudgetMGR (INV) service has been stopped but it continues operating in the process exists. Confirm the process displayed in "Process to be stopped when backing up/restoring DS" is not in operation through the process tab in the Windows Task Manager window.

  2. According to "Data to be backed up/restored ", back up (copy) data.

  3. Start ITBudgetMGR (INV) service in DS.

SS backup procedure

Execute the following command to back up the SS.

  • SWDTP_backup.exe

Refer to the Systemwalker Desktop Patrol Reference Manual for details.

Note

For coexistence with the smart device relay server of Systemwalker Desktop Keeper, also back up Systemwalker Desktop Keeper.

Backup procedure when the CS and SS coexist
  1. If the main menu is open, then close it.

  2. Execute the following command on the CS to perform batch stop.

    • SWDTP_ctrl stop

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

  3. Execute the following command to back up the CS and SS.

    • SWDTP_backup.exe

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

    Note

    • For coexistence with the management server of Systemwalker Desktop Keeper V15.0.0 or later, also back up the Systemwalker Desktop Keeper management information.

    • For coexistence with the smart device relay server of Systemwalker Desktop Keeper V15.0.0 or later, also back up Systemwalker Desktop Keeper.

  4. Execute the following command on the CS to perform batch start.

    • SWDTP_ctrl start

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

Restoration procedure

CS restoration procedure
  1. Logout and finish when opening the main menu.

  2. Execute the following command on the SS and CS to perform batch stop.

    • SWDTP_ctrl stop

    For command details, refer to Systemwalker Desktop Patrol Reference Manual.

  3. If the Systemwalker standard database has not been built, perform construction of operation environment for the Systemwalker standard database.
    Refer to "2.3.3 Construct Database" for details on the Operation Environment Maintenance Guide.

  4. If iOS devices are used, ensure that the iOS management database has been built.
    Refer to "2.3.4 Construct an iOS Management Database" for details.

  5. Execute the following command to restore the operating environment information, registered software distribution, Systemwalker standard database, and iOS management database.

    • SWDTP_restore.exe

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

    Note

    For coexistence with the management server of Systemwalker Desktop Keeper V15.0.0 or later, also restore the Systemwalker Desktop Keeper management information.

  6. Execute the following command on the SS and CS to perform batch start.

    • SWDTP_ctrl start

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

  7. Re-create the DS/CT installation package in the CS server.

    In the main menu, click Environment Setup > Option.

    Click Apply (do not change any values).

    The DS/CT installation package will be re-created within a few minutes.

  8. If a command mode CT is being used, re-create the command mode CT.

    In the main menu, click Environment Setup > Software Auditing.

    In Select Software Dictionary Group displayed on the left side of the window, select an appropriate group (in this case, click Software Dictionary > Software > FUJITSU > CT).

    From the list of software displayed on the right side, select one of the check boxes in Audit, and then clear it - this will enable Apply in the top right of the window.

    Click Apply.

    The command mode CT will be re-created within a few minutes.


DS restoration procedure
  1. Stop ITBudgetMGR (INV) service in DS.

    Situation where ITBudgetMGR (INV) service has been stopped but it continues operating in the process exists. Confirm the process displayed in "Process to be stopped when backing up/restoring DS" is not in operation through the process tab in the Windows Task Manager window.

  2. According to "Data to be backed up/restored ", restore (copy) data. Besides, perform restoration after deleting "~All Under" in the table above of the restoration target.

  3. Start ITBudgetMGR (INV) service in DS.

SS restoration procedure

Execute the following command to restore the SS.

  • SWDTP_restore.exe

Refer to the Systemwalker Desktop Patrol Reference Manual for details.

Note

For coexistence with the smart device relay server of Systemwalker Desktop Keeper, also restore Systemwalker Desktop Keeper.

Restore procedure when the CS and SS coexist
  1. If the main menu is open, then close it.

  2. Execute the following command on the CS to perform batch stop.

    • SWDTP_ctrl stop

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

  3. If the Systemwalker standard database has not been built, perform construction of operation environment for the Systemwalker standard database.
    Refer to "2.3.3 Construct Database" for details on the Operation Environment Maintenance Guide.

  4. If iOS devices are being used, ensure that the iOS management database has been built.
    Refer to "2.3.4 Construct an iOS Management Database" for details.

  5. Execute the following command to restore the CS and SS.

    • SWDTP_restore.exe

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

    Note

    • For coexistence with the management server of Systemwalker Desktop Keeper V15.0.0 or later, also restore the Systemwalker Desktop Keeper management information.

    • For coexistence with the smart device relay server of Systemwalker Desktop Keeper, also restore Systemwalker Desktop Keeper.

  6. Execute the following command on the CS to perform batch start.

    • SWDTP_ctrl start

    Refer to the Systemwalker Desktop Patrol Reference Manual for details.

  7. Re-create the DS/CT installation package in the CS server.

    In the main menu, click Environment Setup > Option.

    Click Apply (do not change any values).

    The DS/CT installation package will be re-created within a few minutes.

  8. If you are using a command mode CT, re-create the command mode CT.

    In the main menu, click Environment Setup > Software Auditing.
    In Select Software Dictionary Group displayed on the left side of the window, select an appropriate group (in this case, click Software Dictionary > Software > FUJITSU > CT).

    From the list of software displayed on the right side, select one of the check boxes in Audit, and then clear it - this will enable Apply in the top right of the window.

    Click Apply.

    The command mode CT will be re-created within a few minutes.


Process to be stopped when backing up/restoring DS