Modify settings on CS or DS
When modifying the settings of IP address of PC with CS or DS installed (settings modification included modification, adding and deleting), stop the service "ITBudgetMGR (INV)" of PC to be performed IP address settings modification before performing the modification.
Besides, confirm Inventory information file in process does not exist before stopping the service. If Inventory information file which has not been processed exists, data cannot be imported normally.
Inventory information file in process is saved in the following folder with the extension "*.cmp", confirm there is no file in the folder.
In addition, when modifying IP address of PC with CS installed, it can only be performed in case the host name is specified in FQDN format, or in "Host Name" of the server environment setting window on Windows during CS installation. It cannot be modified in case the host name is specified with IP address.
DTP installation directory\FJSVsbinv\ardus\work\IP address |
C:\Program Files\Fujitsu\Systemwalker Desktop Patrol\FJSVsbinv\ardus\work\10.20.30.40\1234+CT01+DS01.example.com.cmp |
Besides, when modifying IP address directly in case the service has not been stopped and Inventory information which has not been processed is reserved, collect Inventory information again as follows.
Restart after stopping "ITBudgetMGR (INV)" service of PC to be performed IP address modification.
Display Environment Setup > CS/DS Settings and Status through the main menu and select PC to be modified IP address.
Click the Update to the Latest Information button.
Modify settings on AC
The values set for the CS host name defined in the AC must be reviewed. If the value already set is specified for the host name, and the host name can be resolved using the modified IP address, then this operation will not be required.
Refer to "Modify the settings of connection target server after installation" for details.
Modify settings on ADT
The values set for Connection Server defined in the ADT must be reviewed. If the value already set is specified for the host name, and the host name can be resolved using the modified IP address, then this operation will not be required.
Follow the steps below to change the settings:
On the PC where the ADT is installed, click Start > All Programs > Systemwalker Desktop Patrol ADT > Scheduling of Automatic Detection, or Apps > Systemwalker Desktop Patrol ADT > Scheduling of Automatic Detection.
The Scheduling of Automatic Detection window will be displayed.
Set Connection Server to the modified IP address or to a host name that resolves to the modified IP address.
Modify settings on SS
Follow the steps below to change settings of the IP address for the PC on which SS is installed is as follows:
Configure the settings for managing Android devices and the settings for managing iOS devices.
Use SWDTP_ctrl.exe to stop Systemwalker Desktop Patrol.
Configure the settings for HTTPS communication.
Refer to "2.8.2.2 Settings for HTTPS Communication" for details.
If using the same CA as the one at installation, do not use swss_importcert.exe to register the CA certificate (intermediate CA certificate).
This step is also performed if iOS smart devices are managed. If managing both iOS and Android devices, perform this step only once.
Use SWDTP_ctrl.exe to start Systemwalker Desktop Patrol.
Notify Android devices users of the enterprise server URL or internet URL.
The users who are notified of the URL should follow the instruction in the notification to configure the smart device CT (Android).
Use SWDTP_ctrl.exe to stop Systemwalker Desktop Patrol.
Specify the server or reverse proxy to be connected from iOS devices.
Execute swss_config.exe with the /iOS.connect.host option.
Configure the settings for HTTPS communication.
Refer to "2.8.2.2 Settings for HTTPS Communication" for details.
If using the same CA as the one at installation, however, do not use swss_importcert.exe to register the CA certificate (intermediate CA certificate).
This step is also performed if Android devices are managed. If managing both Android and iOS devices, perform this step only once.
Use SWDTP_ctrl.exe to start Systemwalker Desktop Patrol.
Uninstall the CA certificate (server), CA certificate (client), and MDM profile installed in "2.10 Install Smart Device CT (iOS)".
Install the smart device CT (iOS) again.
Refer to "2.10 Install Smart Device CT (iOS)" for details.