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Systemwalker Desktop Patrol Installation Guide
FUJITSU Software

2.3.5 Set CS Operating Environment

This section describes how to set CS operating environment.


2.3.5.1 Set the Saving Target of CT Operation Status Log

CT operation status log collected in CT is saved in CS.

To reduce the disk consumption, the saving target folder of CT operation status log will be performed the compressed folder settings automatically at CS installation.

The default settings of CT operation status log saving target of CS are as follows:

Desktop Patrol CS Installation Directory\FJSVsbinv\ct_trace

And for saving CT operation status log, the following disk capacity is required.

Size of CT Operation Status Log = 30KB * Number of Users * Number of days to save (Default: 30 Days)

The saving target of this CT operation status log can be modified by using SVPolicy.exe (server environment setup) command.

For command details, refer to Systemwalker Desktop Patrol Reference Manual.

To modify the saving target, set the compressed folder as follows.

  1. Start the command prompt.

  2. Start the following command.
    compact.exe /c /s:<Saving Folder of CT Operation Status Log>


2.3.5.2 Set CS Operation Log Collection

This section describes how to set CS operation log collection.

Refer to "CS Operation Log File" and "CS Operation Details Log File" in the Systemwalker Desktop Patrol Reference Manual for details on output log format.

Edit the definition file

When modifying the number of days to save and the output target for the log, edit the following definition file of CS.

Field/Key Name

Description

Configuration Value

AUDIT

Field name

-

FUNCTION

Enable/disable CS operation log collection

Set either of the following.

0: collect

1: not collect (default)

FUNCTION_DETAIL

Enable/disable CS operation details log collection

Specify one of the following:

0: Do not collect

1: Collect (default value)

DATE

Number of days to save for the log

Set the following numbers. Default value: 30.

0: no limit for number of days

1-366: number of days

When a value out of the range of 1-366 has been set, it will be the default value (30).

*When updating the log file, log file in those days before the specified number of days, so delete the unnecessary log file manually.

*After the number of days to save has been modified, logs before the number of days to save might be collected when collecting logs before updating log files.

*If 0 is specified, log file will increase infinitely, delete unnecessary log file regularly.

PATH

Log output target

Specify the log output folder with an absolute path using up to 100 fullwidth characters or 200 halfwidth characters.

If not specified, the default is the folder under CS.

DTP Installation Directory\common\dtpaudit

*When an invalid path has been specified, it will be output to the default folder.

*When the capacity of log output target folder is insufficient, auditing log cannot be output.

Example for recording the definition file:

[AUDIT]
FUNCTION=1
FUNCTION_DETAIL=1
DATE=30
PATH=D:\auditlog

2.3.5.3 Set Server Information

The following content can be set as server information.

The procedure is as follows.

  1. Enter the following URL in the Address bar of Web Browser.

    http://Server Information (FQDN Name or Host Name or IP Address of CS)/DTP/index.html

    The logon window is displayed.

  2. Enter the following information, and click the Login button.

    • User ID textbox

    • Password textbox

    The main menu is displayed.
    If standard installation was performed, the initial value for both user ID and password is "systemadmin". Refer to "2.3.2.1 Standard Installation" for details.

    After the initial login, the password must be changed.

    If custom installation was performed, the value specified in step 5 of "2.3.3 Construct Database" will be used.

    The server information can also be set using the user ID of the system account in which the master data was registered after installation.

  3. Click Environment Setup.

    The Environment Setup window is displayed.

  4. Click CS/DS Settings and Status.

    The following window is displayed.

  5. Click the link of CS/DS Name.

    The following window is displayed.

  6. Set the following item.

    Item

    Content

    CS Name

    Display the common name of CS to be installed.

    Specify CS name as characters within 50 characters included single-byte alphanumeric characters and special characters "-", "@", ".". Blank cannot be specified.

    Cannot be omitted.

  7. Click the OK button.


2.3.5.4 Transmission Settings

This section describes the settings performed when transmitting information from Systemwalker Desktop Patrol CS to downstream server or Systemwalker Desktop Patrol CT.

The transmitted information contains the following.

And as transmission settings, the following item can be set.

The procedure is as follows.

  1. Log on to the main menu and click Environment Setup.

    The Environment Setup window is displayed.

  2. Click CS/DS Settings and Status.

    The following window is displayed.

  3. Click the link of the CS/DS name.

    The following window is displayed.

  4. Enter the following item from the communication settings of the downstream DS/Client.

    Item

    Content

    Maximum number of connections(1-999)

    Specify the total number of downstream DS/CT communicating simultaneously with CS/DS within 1-999.

    Default: 30, cannot be omitted.

    Set the following values according to the total number of the actually connected downstream server and client.

    1000 or less: 30

    2000 or less: 40

    2000 above: 50

  5. Click the OK button.


2.3.5.5 Set Proxy

Proxy can be used when communicating with the public server of Microsoft Company.

Note

About proxy settings

[Proxy Server and Setting Conditions Not Allowed]

The following proxy server is not allowed.

  • Software of other companies WEBGUARDIAN

And if the following settings have been performed, the proxy server cannot be used.

  • Windows authentication has been enabled in ISA Server

Proxy can be used when security patches are acquired from Microsoft Company to CS.

The procedure is as follows.

  1. Log on to the main menu and click Environment Setup.

    The Environment Setup window is displayed.

  2. Click CS/DS Settings and Status.

    The following window is displayed.

  3. Click the link of CS/DS.Name

    The following window is displayed.

  4. Enter items of Settings of Connection with public server.

    Item

    Content

    Use Proxy

    Selected when using proxy.

    The following items can be specified when using proxy.

    • Proxy Server Name

      Specify the name of proxy server.

      Specify FQDN or IP address with single-byte alphanumeric characters within 64 characters, "-" and ".".

      Note

      Communication in IPv6 environments

      IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:

      • Register the CS and DS host name and IP address in the DNS server.

      • Register the CS and DS host name and IP address in the communication source PC hosts file.

    • Port Number

      Specify the port number for proxy server.

      Specify a number within 1-65535.

      Cannot be omitted.

    • User Name

      Specify the user name of proxy server within 256 halfwidth characters.

    • Password

      Specify the password of proxy server within 256 halfwidth characters.

    • Bypass proxy server for these domains (Use a blank to specify multiple domain names)

      Specify the domain name not using proxy server. When specifying multiple domain names, separate them with space. Specify within 2064 halfwidth characters.

      Specify the domain name with single-byte alphanumeric characters, "-" and ".".

  5. Enter the following items from Settings of Connection from CT.

    Item

    Content

    Use Proxy

    Selected when using proxy.

    The following item can be specified when using proxy.

    • Proxy Server Name

      Specify the name of proxy server.

      Specify FQDN or IP address with single-byte alphanumeric characters within 64 characters, "-" and ".".

      Cannot be omitted.

    • Port Number

      Specify the port number for proxy server.

      Specify a number within 1-65535.

      Note

      Communication in IPv6 environments

      IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:

      • Register the CS and DS host name and IP address.

      • Register the CS and DS host name and IP address in the communication source PC hosts file.

    • User Name

      Specify the user name of proxy server within 256 halfwidth characters.

    • Password

      Specify the password of proxy server within 256 halfwidth characters.

    • Bypass proxy server for these domains (Use a blank to specify multiple domain names)

      Specify the domain name not using proxy server. When specifying multiple domain names, separate them with space. Specify within 2064 halfwidth characters.

      Specify the domain name with single-byte alphanumeric characters, "-" and ".".

    When the proxy server name cannot be analyzed through the PC that connect to the proxy server, set IP address of proxy server in Proxy Server Name.

  6. Click the OK button.

2.3.5.6 Software Dictionary Update

Software dictionary update

A Software Dictionary will be sent from the Systemwalker Support Center to the administrator by E-mail.


To receive a Software Dictionary from the Systemwalker Support Center, select Registration.text in Systemwalker Desktop Patrol CD-ROM\Utilities\Supportcenter folder, and then apply to receive the Software Dictionary through the Systemwalker Support Center service.


To update the Software Dictionary:

  1. Store Software Dictionary attached to the E-mail in an appropriate file on the PC that contains Systemwalker Desktop Patrol CS. For example, suppose that the Software Dictionary is stored in "c:\tmp".

  2. Execute the command below following the command prompt. Specify a folder that contains "Software Dictionary" in the parameter.

    DTP Installation Directory\FJSVsbtrs\bin\AtoolETPGT.exe C:\tmp

Set auditing software

The auditing software should be selected when starting to use according to the Support Center definition.

For how to select, refer to Systemwalker Desktop Patrol Operation Guide: for Administrators.


2.3.5.7 Perform the Settings of Linking with Active Directory

When applying the linkage with Active Directory, set the operation environment according to one of the following procedures.

Besides, in case of changing from the environment of linking with Active Directory to the one of not linking with Active Directory, to change the operating environment, the settings should be performed according to one of the following procedures as well.

Settings procedure using the command

Follow the steps below in CS.

  1. Use dtpadset.exe (Active Directory linkage environment setup) command to set or change the linkage environment with Active Directory.

    For dtpadset.exe (Active Directory linkage environment setup) command details, refer to Systemwalker Desktop Patrol Reference Manual.

Settings procedure using the main menu

Follow the steps below:

  1. Log in to the main menu and click Environment Setup.

    The Environment Setup window will be displayed.

  2. Click CS/DS Settings and Status.

    The window below will be displayed.

  3. Click the link for the server name whose server type is CS.

    The window below will be displayed.

  4. Select Link to Active Directory and enter the appropriate fields.

    The window below will be displayed.

    Alternatively, to change to an environment not linking to Active Directory, clear Link to Active Directory.

  5. Configure the settings for the following items:

    Item

    Description

    Domain Name

    Domain name for the Active Directory domain server.

    Specify the domain name using 4 to 36 halfwidth alphanumeric characters, and the following halfwidth symbols: . - _

    This item is required.

    Server Name

    Name of the Active Directory server connection target.

    Specify up to 128 halfwidth alphanumeric characters, halfwidth spaces, and the following halfwidth symbols: - = * + ' @ ~ ( ) & $ # " ! ? % \ . , / : ; ` [ ] | < > { _ }

    Halfwidth spaces at the beginning and end of the value will be ignored.

    This item is required.

    User ID

    User ID of the administrator of the Active Directory server connection target.

    Specify up to 128 halfwidth alphanumeric characters, halfwidth spaces, and the following halfwidth symbols: - = * + ' @ ~ ( ) & $ # " ! ? % \ . , / : ; ` [ ] | < > { _ }

    Halfwidth spaces at the beginning and end of the value will be ignored.

    This item is required.

    Password

    Login of the administrator of the Active Directory server connection target.

    Specify up to 128 halfwidth alphanumeric characters, halfwidth spaces, and the following halfwidth symbols: - = * + ' @ ~ ( ) & $ # " ! ? % \ . , / : ; ` [ ] | < > { _ }

    This item is required.

  6. Click OK.

Point

When setting as the environment of linking with Active Directory, but in the information of CT User Identification Information tab, by using the timing for logging on to Windows domain again, the following values are set automatically only during the first logon.

  • User ID: logon name of Windows domain

  • PC name: computer name

Timing for automatically setting user ID and PC name is as follows:

Automatic settings of user ID and PC name are only for the time above during the first logon.

2.3.5.8 Customize the Environment Setup Window of CT

The administrator can set the Environment Setup window of CT collectively as follows.

The procedure is as follows.

  1. Log on to the main menu and click Environment Setup.

    The Environment Setup window is displayed.

  2. Click Policy Groups

    The following window is displayed.

  3. Click the Customize Various Policies button.

    The following window is displayed.

  4. Click the Basic Operation Policy tab.

    Click the link of policy name, and the following window is displayed.

  5. Click CT Environment Setup of the Common Settings tab, the following item will be displayed.

    Enter the following item.

    Operations during CT installation

    Item

    Content

    Set the initial value

    Select Yes if you hope to set the initial value as operation during CT installation.

    Specify user ID/PC name.

    Select one of user ID/PC name as the item for initial value setting.

    • User ID

      Selected when to set initial value for user ID.

      • Login user ID

        Set the logon user ID of Windows.

      • As Specified Bits of 9

        Fill the digit specified in "Digit" with 9 from the beginning.

    • PC Name

      Selected when to set initial value for PC name.

      • Computer Name

        Set the computer name. If the computer name has exceeded 20 characters, characters following the 20th character will be deleted.

      • IP Address

        Note

        If there is no IPv4 address, no value will be set for the PC name.

      • As Specified Bits of A

        Fill the digit specified in "Digit" with A from the beginning.

      • Serial NO

        Set the serial number.

      • Domain Name

        Set the domain name.

    • Specify the beginning character for PC Name

      The beginning character of PC name can be specified after being selected. Specify with alphanumeric characters within 10 characters. The characters specified here will be added as the beginning character of PC name.

      If selected, cannot be omitted.

      If "Beginning Character of PC Name + PC Name" has exceeded 20 characters, the characters following the 20th character of the initial PC name displayed in the CT environment setup window will be deleted.

      When selecting the beginning character and "As Specified Bits of 9", the format will be "Beginning Character+AAAAAAAAA". The part in total exceeding 20 characters will be deleted.


    Actions during CT installation and settings after installation

    Item

    Content

    Modification restricted

    Selected when to restrict modifying CT environment setup.

    • User ID

      Selected when modifying user ID is not allowed.

    • PC Name

      Selected when modifying PC name is not allowed.

    • Allow CT to change User ID and PC Name by specifying the password

      Selected when it is allowed to modify environment information through the password. Specify the password in Password and Confirm the Entered Password. Specify the password using 6 to 32 halfwidth alphanumeric characters.

      If selected, it cannot be omitted.

    The Environment Setup window is displayed only once during login

    Selected when it is required to enter the CT environment setup window.

    To display message in CT, the message should be specified using 2048 fullwidth characters or 4096 halfwidth characters. The following message will appear if omitted.

    "Confirm 'User ID' and 'PC Name' of 'Environment Setup'."

    When it is required to update the message and enter again, click the Display again button.

    Display information

    Item

    Content

    Display Message

    Selected when displaying message in the User Identification Information tab of the CT environment setup window.

    Specify the message displayed in CT using up to 2048 fullwidth characters or 4096 halfwidth characters. The message body cannot be omitted.


  6. Confirm the settings and click the Apply button.

    Set the set assets management information.

  7. To cancel, click the Logout button to log out from the main menu.

Point

About the user ID and PC name of CT installed in the virtual desktop environment

In the virtual desktop environment, desktop mapping (virtual PC) is copied through system mapping.

The user identification information (user ID and PC name) of the system mapping cannot be inherited in this copied virtual PC, Systemwalker Desktop Patrol will initialize the user identification information and reset automatically after detecting the copy of system mapping.

To automatically reset this user identification information, set the policy through the main menu according to the following procedures.

  1. In Environment Setup > Policy Groups > Basic operation policy > CT environment setup of the main menu, set Set the initial value as Yes and select User ID and PC Name, select the item from the drop-down menu.

  2. Create policy group through Policy Groups and register Basic operation policy and PC created in Procedure 1.

  3. Download CT Package from the download menu to install CT.

Note

  • When getting the initial value of user ID and PC name, it will become the following action. Try using the initial value to make the combination of user ID and PC name different from other PC.

    • When characters not allowed are contained in the user ID and PC name, this character will be replaced as "." (period).

    • When the upper limit (20 characters) for characters of user ID and PC name has been exceeded, the exceeding part will be deleted.

  • When failing to get the initial value of PC name, perform the following action.

    • Get "Computer Name" if getting "Domain Name" failed.


2.3.5.9 Set Client Prohibition

This section describes how to set client prohibition.

How to set prohibition function

Client prohibition function is disabled by default.

The procedure of setting is as follows.

  1. Execute the (client environment setup) command in Systemwalker Desktop Patrol CS CTPolicy.exe.

  2. Systemwalker Desktop Patrol CT will activate the settings after receiving the policy.

For command details, refer to Systemwalker Desktop Patrol Reference Manual.

When disabling the prohibition function temporarily

To disable client prohibition function temporarily in the maintenance and so on operations of Systemwalker Desktop Patrol CT, perform the following operation.

  1. Execute the Control.exe (disable client prohibition function) command in Systemwalker Desktop Patrol CT.

  2. Stop CT service, uninstall CT or modify the connection server of CT.

  3. Systemwalker Desktop Patrol CT will enable the client prohibition function again after receiving the policy.

For command details, refer to Systemwalker Desktop Patrol Reference Manual.


2.3.5.10 Set Automatic Detection Schedule (Create ADT Module)

ADT collects the device information within the network segment, and notifies the collected device information to CS.

This section describes how to set the schedule of notifying device information automatically detected in ADT.

Besides, if ADT function will not be used,, no need to perform the settings.

The procedures for setting automatic detection schedule are as follows:

  1. Click Start > Programs (or All Programs) > Systemwalker Desktop Patrol > Environment Setup > Scheduling of Automatic Detection. Alternatively, select Apps > Systemwalker Desktop Patrol > Environment Setup > Scheduling of Automatic Detection in PC with CS installed.

    The Schedule Setup of Auto Detection window is displayed.

    Enter the following information and click the Create button.

    • Setup of Detection to Segment tab

      Item

      Description

      On Demand Device Information Notification

      Selected when not using Scheduler to modify the device information detected through ADT.

      Scheduled Device Information Notification

      Selected when using Scheduler to modify the device information detected through ADT.

      Notification Target Settings

      Connect Server

      Note

      Communication in IPv6 environments

      IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:

      • Register the CS and DS host name and IP address.

      • Register the CS and DS host name and IP address in the communication source PC hosts file.

      Port Number

      Set the port number for notification target. Set in case it is not the initial value port 80.

      Set(S)

      Used when setting proxy.

      Collect Devices Not Registered in Ledger (Detailed Collection)

      Select this option to perform automatic detection and information collection of devices for maintaining the management ledger.

      This option cannot be selected if Collect Devices Connected to without Permission (Simple Collection) is selected.

      Scheduler Setting

      Daily

      Selected when notifying the device information every day.

      Weekly

      Selected when notifying the device information weekly. Set as that Monday to Sunday can be selected.

      Monthly

      Selected when notifying the device information monthly. Select the execution date in Execution Date.

      Besides, as Execution Date, if the date not existing in the set month has been specified, automatic detection cannot be performed in this month. Thus, to execute at the end of a month, consider executing at 00:00 on the first day of the month.

      Start Time

      Set the time for starting to notify the device information.

      When using ADT module on server PC which does not operate around the clock, if time late at night has been set, then the power for PC performing automatic detection might be cut off, so pay attention to the time settings.

      Collect Devices Connected to without Permission (Simple Collection)

      Select this option to perform automatic detection and information collection of devices connected to without permission.

      This option cannot be selected if Collect Devices Not Registered in Ledger (Detailed Collection) is selected.

      Collection interval

      Specify the interval for collecting device information when detecting devices connected to without permission. Device information will be repeatedly collected at this interval.

      Select one of the following intervals:

      • 30 minutes

      • 1 hour

      • 2 hours

      • 6 hours

      Creation Status of ADT Module

      Display the creating status of ADT module.

      If ADT module has been created, the following message will appear.

      MM/DD/YYYY hh:mm:ss.

      Create

      Create ADT module.

    Besides, if ADT module has not be started in the set aggregating timing (due to PC power not switched on, etc.), the device information will be notified at the start time for scheduler settings after ADT module is started.

    When connecting Systemwalker Desktop Patrol CS by using proxy, click the Set button of connection target server to set the connection information for proxy.

    The following window is displayed.

    Item

    Description

    Use Proxy in the Communication with Connection Target Server

    Selected when notifying the device information detected by ADT via proxy.

    Set Proxy

    Proxy Server

    Note

    Communication in IPv6 environments

    IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand one of the following patterns, and then enter the host name:

    • Register the proxy server host name and IP address in the DNS server.

    • Register the proxy server host name and IP address in the communication source PC hosts file.

    Port Number

    Set proxy server user port number. The initial value is 8080. Set a value within 1-65536.

    Proxy User ID

    Set the user ID for proxy.

    Proxy Password

    Set the password for proxy.

    Click the Apply button and create "ADT Module" in the following location.

    [Save Directory]

    <IIS Home Directory>\wwwroot\DTP\ADT

    [File Name]

    ADTSetup.exe

    • Setup of Collective Detection tab

      Item

      Description

      On Demand Collection of Network Detected Devices

      Selected when not performing Batch Network Check by schedule.

      Scheduled Collection of Network Detected Devices

      Selected when performing Batch Network Check by schedule.

      Device Detection thru Ping

      Selected when the devices only responding to Ping are detected as unregistered ones.

      If selected, devices which cannot get MAC address will also be output to the List of Unregistered Devices window.

      Scheduler Setting

      Daily

      Selected when notifying the device information every day.

      Weekly

      Selected when notifying the device information weekly. Set as that Monday to Sunday can be selected through option button.

      Monthly

      Selected when notifying the device information monthly. Select the execution date in Execution Date.

      Besides, as Execution Date, if the date not existing in the set month has been specified, automatic detection cannot be performed in this month. Thus, to execute at the end of a month, study the execution use at 00:00 on the first day of the month.

      When selecting Monthly, the initial value is 1 Day and the start time is the current time.

      Start Time

      Set the time for starting to collectively detect device information.

  2. Click the OK button to restart the system. The settings will take effect after starting the system next time.