Systemwalker Operation Manager Troubleshooting Guide

2.1.3 Systemwalker Operation Manager Error Messages are Displayed in an Environment in Which Networker, etc., Coexist

Error message 1 [UNIX versions]

MpJmSrv: ERROR: bind() Address already in use

Applicable versions and levels

• Solaris versions: 5.0 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9367/tcp) also used by the Systemwalker Operation Manager infrastructure.

Action method

Perform one of the following procedures:

• Ensure that the port number (default: 9367/tcp) used by Operation Manager common infrastructure is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by Systemwalker Operation Manager common infrastructure:

  1. Open the /etc/services file, and change the port number (default: 9367/tcp) associated with the service name "JMSRV".

     Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

  2. Restart Systemwalker Operation Manager.

Error message 2

MpJmCal: ERROR: 0007: init_socket SSock <bind>() Address already in use (125)

Applicable versions and levels

• Solaris versions: 5.0 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9368/tcp) also used by the calendar daemon.

Action method

Perform one of the following procedures:

• Ensure that the port number (default: 9368/tcp) used by calendar daemon is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by the calendar daemon:

1. Open the /etc/services file, and change the port number (default: 9368/tcp) associated with the service name "JMCAL".

   Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

2. Restart Systemwalker Operation Manager.

Error message 3

MpJobsch: ERROR: 0412: bind() Address already in use

MpJobsch: ERROR: bind() Address already in use

Applicable versions and levels

• Solaris versions: 5.0 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9297/tcp) also used by the Jobscheduler.

Action method

Ensure that the port used by Jobscheduler is not used by another application during Jobscheduler operations. Refer to the following manuals for information on how to check and change port numbers:

• 10.0 or later:

  "Listing of Port Numbers" and "Changing Port Numbers" in the Installation Guide.

• 5.0/5.1/5.2:

  "Changing Port Numbers" in the Installation Guide.

Information

If the service name "jobsch_win" does not exist in the services file, the default port number will be used.

Perform one of the following procedures:

• Ensure that the port number (default: 9297/tcp) used by Jobscheduler is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by Jobscheduler:

  1. Open the /etc/services file, and change the port number (default: 9297/tcp) associated with the service name "jobsch_win".

     Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

  2. Restart Systemwalker Operation Manager.

Error message 4

AP:MpAosfB: ERROR: 3007: Failed to initialize the socket. Port: pppp (*1) Reason: Address already in use

*1: JMACT1, JMACT2, and JMEVT1 are output for pppp.

Applicable versions and levels

• Windows versions: V5.0L10 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9369/tcp, 9370/tcp, 9371/tcp) also used by Automatic Operation Support.

Action method

Perform one of the following procedures:

• Ensure that the port number (default: 9369/tcp, 9370/tcp, 9371/tcp) used by Automatic Operation Support is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by Automatic Operation Support:

  1. Open the /etc/services file, and change the port numbers associated with the following service names:

     Service name	Port number
     JMACT1	9369/tcp
     JMACT2	9370/tcp
     JMEVT1	9371/tcp

     Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

  2. Restart Systemwalker Operation Manager.

Error message 5

MpMjes: ERROR: 10110: mjsnetsv : Failed in the bind of port number <number>/tcp.

Applicable versions and levels

• Solaris versions: 11.0 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9327/tcp) also used by the Job execution control.

Action method

Perform one of the following procedures:

• Ensure that the port number (default: 9327/tcp) used by Job execution control is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by Job execution control.

  1. Open the /etc/services file, and check if the service name "mjsnet" is registered.

     • If the service name "mjsnet" is registered:

       Change the port number (default: 9327/tcp) associated with the service name "mjsnet".

       Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

     • If the service name "mjsnet" is not registered:

       Register the service name "mjsnet" by associating it with a port number other than the default (default: 9327/tcp).

       Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

  2. Restart Systemwalker Operation Manager.

Error message 6

MpMjes: ERROR: 10111: jmnetsv : Failed in the bind of port number <number>/tcp.

Applicable versions and levels

• Solaris versions: 11.0 or later

Action

Cause

This error occurs if NetWorker, etc., uses a port number (default: 9352/tcp) also used by the Job execution control.

Action method

Perform one of the following procedures:

• Ensure that the port number (default: 9352/tcp) used by Job execution control is not used by NetWorker, etc.

  Refer to "Action method if using NetWorker" for information on how to proceed when using NetWorker.

• Change the port number used by Job execution control.

  1. Open the /etc/services file, and check if the service name "jmnet" is registered.

     • If the service name "jmnet" is registered:

       Change the port number (default: 9352/tcp) associated with the service name "jmnet".

       Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

     • If the service name "jmnet" is not registered:

     • Register the service name "jmnet" by associating with a port number other than the default (default: 9327/tcp).

       Refer to "Action method if using Systemwalker Operation Manager" for information on how to proceed when using Systemwalker Operation Manager.

  2. Restart Systemwalker Operation Manager.

Action method if using NetWorker

Using windows to make changes

Start up the NetWorker administrator window (nwadmin).

1. Select Options >> Configure ports.

   The Configure ports window will be displayed.

2. Enter the server name to be changed or IP address in System in the Configure ports window.

3. Click OK.

   The Set ports window will be displayed.

4. Change the Service ports value to "7937-9230". (The default is 7937-9936)

5. Click OK to close the Set ports window.

6. Click Cancel to close the Configure ports window.

7. Select File >> Exit to close the NetWorker administrator window (nwadmin).

Using commands to make changes

1. Enter "nsrports" to confirm the current service ports.

   # nsrports
   service ports: 7937-9936
   connection ports: 10001-30000
   #

2. Execute the commands shown below to change the service ports.

   # nsrports -S 7937-9230

3. Enter "nsrports" to confirm if the service ports have changed.

   # nsrports
   service ports: 7937-9230
   connection ports: 10001-30000
   #

Action method if using Systemwalker Operation Manager

• If Systemwalker Operation Manager coexists with NetWorker, change the port numbers so that they do not overlap the range of port numbers used by NetWorker (7937-9936, 10001-30000). Note that the port numbers used by NetWorker are subject to change in future versions. Check the relevant Networker document for information on the port numbers used.

Information

Systemwalker Operation Manager port numbers

Refer to "Listing of Port Numbers" in the Installation Guide for information on the default port numbers used by each feature of Systemwalker Operation Manager.