Top
ETERNUS SF Express V16.0/ Storage Cruiser V16.0/ AdvancedCopy Manager V16.0 Messages
FUJITSU Storage

Chapter 3 Messages of Ccm Prefix

ccm1001

An invalid argument was specified.

Explanation

An invalid argument has been specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the argument, and execute the command again.

ccm1002

An invalid option was specified. option=option

Explanation

An invalid option has been specified.

Parameters

option : Specified option

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the option, and execute the command again.

ccm1003

An invalid parameter was specified. option=option, parameter=parameter

Explanation

An invalid parameter has been specified. The reason is either of the following.

  • The parameter of the option shown in option is incorrect.

  • The parameter of the option shown in option and the parameter of other option are inconsistent.

Parameters

option : Specified option
parameter : Specified parameter

System Response

The system terminates processing.

System Administrator Corrective Action

Perform one of the following actions:

  • Check the specification of the option shown in option. Specify the correct value with the parameter, and execute the command again.

  • Check the conditions can be specified with between the parameter of the option shown in option and the parameter of other option. Specify the correct value with each parameter, and execute the command again.

ccm1004

An invalid option was specified for the copy type. copy group=copyGroup, copy type=copyType, option=option

Explanation

An invalid option has been specified for a copy group.

Parameters

copyGroup : Copy group name
copyType : Copy type
option : Specified option

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the copy type, and execute the command again.

ccm2001

This command requires operating system's administrative privileges.

Explanation

This command can only be executed with Administrator privileges.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command as a user with Administrator privileges.

ccm2002

The license is not registered.

Explanation

The license has not been registered yet.

System Response

The system terminates processing.

System Administrator Corrective Action

Register the license, and execute the command again.

ccm2003

The command is not run by operating system administrator privileges.

Explanation

The command is not executed with operating system administrator privileges.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command with operating system administrator privileges.

ccm3001

The specified disk array is already registered. disk array=arrayName

Explanation

Information for the specified ETERNUS Disk storage system has already been registered.

Parameters

arrayName : ETERNUS name or ETERNUS Disk storage system IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the existing ETERNUS Disk storage system information (ETERNUS name, Box ID and IP address of ETERNUS Disk storage system) by executing the acarray list command. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

ccm3002

The specified copy group is already registered. copy group=copyGroup

Explanation

The copy group has already been registered.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command again, specifying a copy group name that has not been registered yet.

ccm3003

The specified copy pair already registered. copy group=copyGroup, pair=copyPair

Explanation

The copy pair has already been registered.

Parameters

copyGroup : Copy group name
copyPair : Copy pair name

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command again, specifying a copy pair name that has not been registered yet.

ccm3004

An invalid copy pair was specified. pair=copyPair, detail=detail

Explanation

An invalid copy pair has been specified.

Parameters

copyPair : Copy pair name
detail : Detailed information about the cause of the error

The detail is will be one of the following strings:

Strings Displayed in detail

Error Cause

invalid format

The format of the copy pair is incorrect.

invalid disk array

The specified ETERNUS Disk storage system has not been set up for the copy group.

same disk array

The same ETERNUS Disk storage system has been specified for both the copy source and the copy destination.

invalid copy direction

The copy direction is not the same as the other copy pairs that have already been added to the copy group.

invalid Snap Data Volume

The copy destination logical volume of the specified copy pair is not Snap Data Volume.

old disk array info

The required ETERNUS Disk storage system re-registration needed by the upgrade procedure has not been performed.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below:

Strings Displayed in detail

Action Plan

invalid format

Execute the command again, specifying a correct format for the copy pair.

invalid disk array

Execute the command again, specifying the ETERNUS Disk storage system that has been set up for the copy group.

same disk array

Execute the command again, specifying different ETERNUS Disk storage system for the copy source and the copy destination.

invalid copy direction

Execute the command again, using the same copy direction as for the other copy pairs that have already been added to the copy group.

invalid Snap Data Volume

Execute the command again, specifying the Snap Data Volume for the copy destination logical volume.

old disk array info

Refer to "Changing information other than ETERNUS names or access volumes" in "Changing the registration information for ETERNUS Disk storage system" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module to register the ETERNUS Disk storage system again. And then, execute the command again.

ccm3005

An invalid volume is specified. volume=volumeName, detail=detail

Explanation

An invalid logical volume is specified.

Parameters

volumeName : Logical volume name
detail : Detailed information about the cause of the error

The detail is will be one of the following strings:

Strings Displayed in detail

Error Cause

invalid format

The format of the logical volume is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below:

Strings Displayed in detail

Action Plan

invalid format

Confirm the format of logical volume. Then, execute the command again, specifying a correct format.

ccm3006

The number of generation is exceeded the registerable number. Maximum Number of Generation=maxNumber

Explanation

The number of generation that can be registered is exceeded.

Parameters

maxNumber : Maximum number of generation that can be registered

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the number of copy pairs that have the same copy source logical volume is exceeded the maximum number or not.

ccm3007

The REC buffer could not be found. ID=bufferID

Explanation

The specified buffer ID does not exist.

Parameters

bufferID : REC transfer buffer ID

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command again, specifying the correct ID.

ccm3008

An invalid access volume is specified. access volume=volumeName, detail=detail

Explanation

An invalid access volume is specified.

Parameters

volumeName : Access volume
detail : Detailed information about the cause of the error

The DETAIL is will be one of the following strings:

Strings Displayed in detail

Error Cause

invalid access volume

The access volume is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below:

Strings Displayed in detail

Action Plan

invalid access volume

Execute the command again, specifying the access volume of the specifying ETERNUS Disk storage system.

ccm3009

The remote ETERNUS disk storage system is defined in the specified copygroup. remote disk storage system= arrayName

Explanation

The remote ETERNUS Disk storage system is defined for the specified copy group.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

  • Appropriate action using the command:

    Execute the acarray list command with the -remote option to display the list of remote ETERNUS Disk storage system. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

  • Appropriate action using the Web Console:

    1. On the global navigation tab, click Storage.
      The registered ETERNUS Disk storage systems are displayed on the Main pane.

    2. On the Main pane, click the target ETERNUS Disk storage system.

    3. On the Category pane, click Advanced Copy.
      The information related to Advanced Copy is displayed on the Main pane.

    4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

ccm3011

An invalid copy group was specified for NAS volume. copy group=copyGroup

Explanation

An incorrect copy group for NAS volume was specified. Or, the configuration of the specified copy group is incorrect.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the copy group name of the NAS backup setting for the copy group for the NAS volume. The copy group name of the NAS backup setting can be confirmed with the Web Console.

ccm4001

The specified disk array does not exist. disk array=arrayName

Explanation

There is no information for the specified ETERNUS Disk storage system.

Parameters

arrayName : ETERNUS name

System Response

The system terminates processing.

System Administrator Corrective Action

  • Appropriate action using the command:

    Execute the acarray list command to check whether the specified ETERNUS name is correct. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

  • Appropriate action using the Web Console:

    1. On the global navigation tab, click Storage.
      The registered ETERNUS Disk storage systems are displayed on the Main pane.

    2. On the Main pane, click the target ETERNUS Disk storage system.

    3. On the Category pane, click Advanced Copy.
      The information related to Advanced Copy is displayed on the Main pane.

    4. On the Main pane, check whether the correct connection type is set in Copy Control Type field.

ccm4002

The specified disk array does not exist. disk array=boxID

Explanation

There is no information for the specified ETERNUS Disk storage system.

Parameters

boxID : Box ID of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

The information for the ETERNUS Disk storage system specified by the boxID has been deleted.

Register the same Box ID information for the specified ETERNUS Disk storage system again, and execute the command again.

ccm4003

The specified copy group was not found. copy group=copyGroup

Explanation

The specified copy group has not been set up.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

  • Appropriate action using the command:

    Execute the acgroup list command to check whether the specified copy group name is correct. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

  • Appropriate action using the Web Console:

    1. Refer to "Create/Display/Delete Copy Group" in the ETERNUS SF Web Console Guide to display copy groups.

    2. Check whether the specified copy group is correct.

ccm4004

No copy pair was found for the specified copy group. copy group=copyGroup

Explanation

The copy pair has not been set up for the specified copy group.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Set up the copy pair for the specified copy group, and execute the command again.

ccm4005

The specified copy pair was not found. copy group=copyGroup, pair=copyPair

Explanation

The specified copy pair has not been set up for the copy group.

Parameters

copyGroup : Copy group name
copyPair : Copy pair name

System Response

The system terminates processing.

System Administrator Corrective Action

Set up the specified copy pair for the copy group, and execute the command again.

ccm4006

The specified logical volume was not found. logical volume=volumeName

Explanation

The specified logical volume does not exist.

Parameters

volumeName : Logical volume name

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command again, specifying an existing logical volume.

ccm4007

An invalid copy group was specified. copy group=copyGroup, copy type=copyType

Explanation

The operation that the user is trying to execute cannot be performed on the specified copy group.

Parameters

copyGroup : Specified copy group
copyType : Copy type set in the copy group

System Response

The system terminates processing.

System Administrator Corrective Action

Check the copy type that has been set up for the specified copy group.

ccm4008

The logical volume is not found. copy group=copyGroup, logical volume=volumeName

Explanation

The specified logical volume does not exist.

Parameters

copyGroup : specified copy group
volumeName : Logical volume name

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command again, specifying an existing copy source logical volume in the specified copy group.

ccm4009

Remote ETERNUS Disk storage system cannot be specified. disk array=arrayName

Explanation

The remote ETERNUS Disk storage system cannot be specified.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

  • Appropriate action using the command:

    Execute the acarray list command with the -remote option to display the list of remote ETERNUS Disk storage system. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

  • Appropriate action using the Web Console:

    1. On the global navigation tab, click Storage.
      The registered ETERNUS Disk storage systems are displayed on the Main pane.

    2. On the Main pane, click the target ETERNUS Disk storage system.

    3. On the Category pane, click Advanced Copy.
      The information related to Advanced Copy is displayed on the Main pane.

    4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

ccm4010

An access volume could not be found. disk storage system=arrayName

Explanation

An access volume could not be found.

Parameters

arrayName : ETERNUS name

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm that the specified ETERNUS Disk storage system has a valid access volume.

ccm4011

The directory could not be found. directory=dirName

Explanation

The specified directory is not found.

Parameters

dirName : Directory name

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm that the directory actually exists, or check whether the directory name is correct. Then, execute the command again.

ccm4012

Session does not exist. function=function (status)

Explanation

The session does not exist.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair where a session does not exist.
Confirm the session status.

ccm4013

Session already exists. function=function (status)

Explanation

The session already exists.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair where a session already exists.
Check the session status, and restart the operation when there is no more session.

ccm4014

Operation sequence error. function=function (status)

Explanation

The system is not in a status where the specified operation can be executed.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair which is in a state where the specified operation cannot be executed.
Confirm the session status.

ccm4015

Synchronization processing is not in equivalency held state. function=function (status)

Explanation

The system has not reached equivalency state yet.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

Execute again after the system has reached equivalency state.

ccm4016

The synchronization processing in an opposite direction to the specified one is in progress. function=function (status)

Explanation

A synchronization operation in the opposite direction from the specified direction is currently in progress.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the synchronization operation, and execute again.

ccm4017

LAN connection ETERNUS Disk storage system cannot be specified. disk array=arrayName

Explanation

The ETERNUS Disk storage system connected with LAN cannot be specified.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not connected with LAN.

  • Appropriate action using the command:

    Execute the acarray detail command with the -route option to confirm the detail information of ETERNUS Disk storage system. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

  • Appropriate action using the Web Console:

    1. On the global navigation tab, click Storage.
      The registered ETERNUS Disk storage systems are displayed on the Main pane.

    2. On the Main pane, click the target ETERNUS Disk storage system.

    3. On the Category pane, click Advanced Copy.
      The information related to Advanced Copy is displayed on the Main pane.

    4. On the Main pane, check that "Access through network" is not displayed in Copy Control Type field.

ccm4018

Session does not exist.

Explanation

The session does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

No session that could be used for the operation exists, or the operation has been executed regarding a volume where no session exists.
Confirm the session status.

ccm4019

An input error occurred. detail=detail

Explanation

An input error occurred.

Parameters

detail : Detailed information about the cause of the error

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below:

Strings Displayed in detail

Action Plan

input is empty

Input is empty. Input a correctly formatted value.

invalid column number (line=line,number=number)

Input at the line is invalid. The number of columns separated by a Tab character is allowed with 1 or 2.

invalid format (line=line,column=column,value=value)

The format of column at line is invalid. Input a correctly formatted value.

io error

An I/O error occurred. It occurs when the command is cancelled during input. Execute the operation again.

ccm4020

The operation cannot be performed because the copy status of the volume in the group is different.

Explanation

The operation cannot be performed because the copy status of the volume in the group is different.

System Response

The system terminates processing.

System Administrator Corrective Action

Review the operational status of each volume in the group and re-execute the command.

  • In order to create a replica of the Concurrent OPC using QuickOPC, all the volumes in the group must be tracking or not tracked.

ccm5001

Operation aborted. The configuration file is in use.

Explanation

Processing was interrupted because an AdvancedCopy Manager Copy Control Module configuration file was being used.

System Response

The system terminates processing.

System Administrator Corrective Action

This message is output if one of the commands listed below and other AdvancedCopy Manager Copy Control Module command are executed at the same time. (Including the confliction between commands listed below)
Wait for the conflicting AdvancedCopy Manager Copy Control Module command to finish. Then, execute the command again.

  • acarray add

  • acarray change

  • acarray remove

  • acgroup create

  • acgroup remove

  • acpair add

  • acpair remove

If you are using the Web Console, wait the processing of an operation which output this message for a while. Then, execute again.

ccm5002

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take the appropriate action according to the error message.

ccm5003

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take the appropriate action indicated by "Appendix A Detailed Messages" section shown in message.

ccm5004

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take the appropriate action indicated by "Appendix A Detailed Messages" section shown in message.

ccm5005

An invalid mount point was specified. mount point=mountPoint

Explanation

An invalid mount point or drive letter has been specified.

Parameters

mountPoint : Mount point or drive letter

System Response

The system terminates processing.

System Administrator Corrective Action

Check the mount point or drive letter by executing the acgetvolinfo command, and execute the command again. Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

ccm5006

An invalid device was specified. device=deviceName

Explanation

An invalid device has been specified.

Parameters

deviceName : Device

System Response

The system terminates processing.

System Administrator Corrective Action

Devices must be specified using the following format: "PhysicalDrive [deviceNumber]". Execute the command again, specifying a valid format for the device.

ccm5007

The target logical volume is write protected. target logical volume=volumeName

Explanation

The copy destination logical volume is protected.

Parameters

volumeName : Copy destination logical volume

System Response

The system terminates processing.

System Administrator Corrective Action

Release the copy destination logical volume protection settings, and execute the command again.

ccm5008

Error Occurred. Command=commandName CM=number Message=message [CM=number Message=message]

Explanation

An error occurred in the backup/restore processing of NAS.

Parameters

commandName : Name of the command which an error occurred
number : CM number where an error occurred
message : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

  • When the message starts with "STXS":

    Take the appropriate action indicated by [System Administrator Corrective Action] in "A.2 Messages of STXS Prefix".

  • When the message is "E 0060":

    Another session may be using the device. Wait for a few minutes and then execute the command again.

  • When the message is "E 0070" or "E 0080":

    Another session may be using the device or temporary resource shortage may occur in the device. Wait for a few minutes and then execute the command again.

  • When the message is "E 0158":

    The controller firmware is currently being registered. After the completion of the controller firmware registration, execute the command again.

  • When the message is "E D1C1":

    The command cannot be executed because the Controller Module in the device is abnormal state. Remove the cause of abnormal state and then execute the command again.

  • In all other cases:

    Take the appropriate action indicated by "A.9 Error Messages of NAS" section shown in message.

ccm5009

Error Occurred. Command=commandLine Message=message

Explanation

An error occurred in the CCM internal command.

Parameters

commandLine : CCM command line that an error occurred
message : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

Take the appropriate action for an error message shown in message.

ccm5010

An error occurred while executing the operation. detail=detail

Explanation

An error occurred while executing the command.

Parameters

detail : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command on the Management Server.

If the command is executed on the Management Server, perform the appropriate action for an error shown in detail to try again.

ccm7001

The target logical volume is write protected. target logical volume=volumeName

Explanation

The copy destination logical volume is protected.

Parameters

volumeName : Copy destination logical volume

System Response

The system continues processing.

System Administrator Corrective Action

No action is required.

ccm8001

A general system function failed. function=function, error=error

Explanation

The execution of a system function has failed.

Parameters

function : System function
error : Error content

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8002

Could not open the registry. registry key=keyName

Explanation

Opening a registry has failed.

Parameters

keyName : Registry key name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8003

Could not open the file. file=fileName

Explanation

Opening a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

If the file system is normal, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8004

Could not write the file. file=fileName

Explanation

Writing to a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

If the file system is normal, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8005

Could not delete the file. file=fileName

Explanation

Deleting a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

If the file system is normal, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8006

Could not start Java VM.

Explanation

Starting the Java VM has failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8007

A memory allocation failed.

Explanation

Allocating a memory area has failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the memory usage status.
If there is not enough memory, increase it.
If there is enough memory, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8008

Could not read the file. file=fileName

Explanation

Reading a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

If the file system is normal, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8009

License Manager is not installed.

Explanation

The program of the license management function has not been installed.
The system environment may be broken.

System Response

The system terminates processing.

System Administrator Corrective Action

Install the ETERNUS SF Manager or AdvancedCopy Manager Copy Control Module again.

ccm9001

The configuration file has an invalid format. file=fileName

Explanation

The content of the configuration file is invalid.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm9002

An error occurred in accessing the Java property file. property=propertyName

Explanation

A Java property could not be looked up.

Parameters

propertyName : Property name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm9003

An unexpected error occurred.

Explanation

A system error has occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm9004

Failed to access the directory. directory=dirName

Explanation

One of the following has occurred:

  • The node on which the command was executed is not an operational node.

  • The directory does not exist.

Parameters

dirName : Directory name

System Response

The system terminates processing.

System Administrator Corrective Action

If the node on which the command was executed is not an operational node, execute the command on the operational node again.
If the directory does not exist, refer to "Customization for CCM Server Transactions" in the ETERNUS SF Cluster Environment Setup Guide to check that the procedure is correct. Then, execute the command again.

When none of the above items apply, refer to "Collecting the troubleshooting information" in the using product's Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module) to collect the information required for troubleshooting and contact Fujitsu Technical Support.