The following is a description of the error messages about ETERNUS Disk storage system output when performing backup/restore operation of NAS volume and performing mount/unmount operation of NAS backup volume.
The error message is output in the following format:
ERROR: commandName: number: message
commandName : command name in which an error occurred
number : error number
message : error message
The meaning of each output message and its action plan are as follows:
Error Message | Explanation | Action Plan |
|---|---|---|
Parameter error. | There is an error in script parameter. | Internal error occurred. Collect the information required for troubleshooting to contact Fujitsu Technical Support. |
NAS volume is not mounted. | NAS volume is not mounted. | Mount NAS volume to perform the operation again. |
NAS backup volume is mounted. | NAS backup volume is mounted. | Unmount NAS backup volume to perform the operation again. |
Cannot get device name [for NAS volume|for NAS backup volume|of volume] oluNumber. | The device name of NAS volume or NAS backup volume cannot be found. | Error occurred in NAS environment of ETERNUS Disk storage system. Collect the information required for troubleshooting to contact a Fujitsu customer engineer. |
pdfsumount error. 1: ERROR: pdfsumount: 0016: mountPoint busy | NAS backup volume cannot be unmounted because it is in use. | Disconnect the network connection from the client to the NAS backup volume to perform the operation again. |
command error. statusCode:message | Command error occurred. | Error occurred in NAS environment of ETERNUS Disk storage system. If the same trouble still occurs after retry, collect the information required for troubleshooting and contact a Fujitsu customer engineer. |
Cannot backup NAS sharing configuration. statusCode:message | Backup of NAS shared configuration information failed. | |
Cannot [make|write] a temp file. statusCode:message | Creating/writing temporary file failed. | |
Cannot modify construction information file. statusCode:message | Configuration information file cannot be edited. | |
Cannot stop [ctdb|nfs]. statusCode:message | CTDB or NFS service cannot be stopped. | |
Cannot restore NAS sharing configuration. statusCode:message | Restore of NAS shared configuration information failed. | |
Cannot start [ctdb|nfs]. statusCode:message | CTDB or NFS service cannot be started. | |
Cannot construct filesystem information for [NAS volume|NAS backup volume]. statusCode:message | File system configuration information of NAS volume or NAS backup volume cannot be created. | |
Cannot make a temp directory. statusCode:message | Creating temporary directory failed. | |
Cannot [copy|rename|move] ACL CTDB Files. statusCode:message | ACL information file failed to be copied, renamed or moved. | |
Cannot add [samba|nfs] configuration for NAS backup volume. statusCode:message | The samba or NFS configuration for NAS backup volume cannot be added. | |
Cannot get CM number. statusCode:message | The CM number cannot be obtained. | |
Cannot update AD/LDAP certification information. statusCode:message | Authentication information of Active Directory or LDAP failed to be updated. | |
Other messages | An error has occurred that is not described above. |
