ServerView Resource Orchestrator Cloud Edition V3.0.0 Reference Guide for Infrastructure Administrators (Resource Management)

4.2 Overview

This section provides an overview of problems that can occur when operating ServerView Resource Orchestrator.

The types of problems are listed below.

Operations for Creating or Starting L-Servers

• The Guest OS Associated with the L-Server Does Not Start Properly When the L-Server Assigned with an Image is Started for the First Time.

• When System Failure Occurs on the Admin Server or Manager, or Job Cancellation or Timeout Occurs on the VM Management Software, Creating or Starting the L-Server Fails, and VM Guests in the Process of Being Created Using Server Virtualization Software Remain.

• When System Failure Occurs on the VM Management Server or VM Management Software during L-Server Creation, Creating or Starting the L-Server Fails but VM Guests Being Created on Server Virtualization Software may Remain.

• When Creation of an L-Server Takes a Long Time, or L-Server Creation Fails and "Message number 67390" is Displayed.

• When Starting an L-Server, "Message number 67320" is Displayed, and Starting of the L-Server Fails.

• When a Physical L-Server is Created or Started, "Message number 61162" is Displayed, then Creation or Startup of the L-Server Fails.

• When an L-Server is Created or Started, "Message number 62511" is Displayed, then Creation or Startup of the L-Server Fails.

• When Creating an L-Server using a Specific Type of Image, Login is Impossible when using VMs which use Japanese Keyboard Environments.

• Creation of an L-Server for Windows Using VMware Fails, and "Message number 67390" is Displayed.

• When Creating a Physical L-Server, Configuration of the Network Information Fails.

• When Opening the Physical L-Server Console Screen, the iRMC Management Window may be Opened.

• Cannot Communicate Outside of the Chassis after Creating the L-Server.

• When Creating or Turning on an L-Server, "Message number 67295" or "Message number 67210" may be Displayed even Though the Operation is Successfully Completed.

• When Creating or Starting a Physical L-Server Using Physical Server Usage Change, the Update of VIOM Configuration Information in Recent Operations may be Displayed.

  
  

General Operations for L-Servers

• When Trying to Open the [Migrate an L-Server] Dialog for an L-Server with unknown Status, it may Indicate Loading but not become Operable.

• The Status of an L-Server is Displayed as unknown, and "Message number 67154" or "Message number 67178" is Displayed Even if Operations Other Than L-Server Deletion are Performed.

• When Deleting an L-Server, "Message number 67391", "Message number 67210" or "Message number 67280" are Displayed and Deletion Fails.

• Migrating an L-Server between Servers Fails, and "Message number 67385" is Displayed.

• When a Virtual L-Server is Stopped, "Message number 69122" is Displayed, and Stopping of the L-Server Fails.

• When a Disk Resource is Connected to an L-Server, "Message number 62511" is Displayed and Connection Fails.

• When "Message number 67320" is Displayed after Recovery of the Manager from System Failure Due to L-Server Power Operations.

• When an RHEL-Xen Agent is Registered, "Message number 67359" is Displayed, and Registration of the Agent Fails.

  
  

Operations for Images or Cloning Images

• After Collection of Images Fails, Images Not Registered in the Image Pool Remain on VM Management Software.

• When Collecting a Cloning Image, "Message number 21161" or "Message number 21162" is Displayed.

• When Creation of an L-Server Specifying Images Fails and "Message number 67390" is Displayed.

• When Collecting a Cloning Image on an L-Server with the VM Type "RHEL-Xen","Message number 67999" is Displayed, and Cloning Image Collection may Fail.

  
  

Operations for Snapshots

• After Collection of Images Fails, Snapshots Which Cannot be Referred to or Operated from Resource Orchestrator Remain on VM Management Software.

• When Restarting vCenter Server Services, Snapshots of L-Server may not be Managed.

  
  

Operations for VM Management Software or Server Virtualization Software

• "Message number 21162" is Displayed When the Configuration of the Server Virtualization Software (VMware) is Changed.

• When Job Cancellation or Timeout Occurs on VM Management Software, Collection of Cloning Images Fails and VM Guests in the Process of Being Copied Remain on the VM Management Software.

• When Server Switchover is Performed Using Redundancy Software of the Admin Server, Creation of L-Servers Fails, and Incomplete VM Guests will Remain on Server Virtualization Software.

• Operation may not Complete due to Rebooting of a VM Host (Admin OS) or Communication Failure. [Xen] [KVM]

  
  

Operations for ROR Console

• On the ROR Console, the Values on the [Resource List] tab are "?", and on other tabs, "There is no information to display." is Displayed.

• On the ROR Console, When Clicking <OK> Repeatedly, the Same Definition is Added across Multiple Lines.

• When Cookies Stored in a Web Browser Displaying the ROR Console are Deleted, the Screen Layout may Collapse, or the Error Dialog "ERROR,Establishing connection with admin server failed." may be Displayed.

• When Restarting a Manager or Admin Server, the Recent Operations on the ROR Console may Display Completed for all Operations Including the Operation Being Executed.

• When Hiding Displayed Resource Information in the [Resource] Tab of the ROR Console, after a Certain Length of time (after Regular Update of Resources), the Display of Resource Information that was Updated may Collapse.

• When the Last Page of the List is Displayed in the ROR Console, the List may not Actually Display Anything.

• The Member Ports of the Link Aggregation may not be Updated even when "Update" is Clicked for the LAN Switch Blade in the Server Resource Tree of the ROR Console.