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ServerView Resource Orchestrator Cloud Edition V3.0.0 Reference Guide for Infrastructure Administrators (Resource Management)

4.7 Operations for VM Management Software or Server Virtualization Software

"Message number 21162" is Displayed When the Configuration of the Server Virtualization Software (VMware) is Changed.

[Description]

In environments where VMware vCenter Server is registered as the VM management software, the message below is output and the cloning image is deleted if you delete a VM host from VMware vCenter Server.

FJSVrcx:INFO:21162:image(version=version):cloning image is lost.

For details on the message, refer to "Message number 21162".

[Corrective Action]

When Job Cancellation or Timeout Occurs on VM Management Software, Collection of Cloning Images Fails and VM Guests in the Process of Being Copied Remain on the VM Management Software.

[Description]

During cloning image collection, if job cancellation or timeout occurs on the VM management software, one of the following messages will be output in the event log, and cloning image collection may fail.

FJSVrcx:ERROR:67397:failed to create image. detail=(PowerShell script execution error : create_image:duplicate vmguest failed. See details in the job result in System Center Virtual Machine Manager.,vmerrno=516,ip=IP_address,host=VM_host_IP_address)

For details on the message, refer to "Message number 67397".

When the message above is output, VM guests in process of being copied may remain on VM management software.

[Corrective Action]

Use the following procedure to perform recovery.

  1. Display the VM management console, and check if a VM guest whose name starts with "!temp_ror" exists.

  2. If there is a VM guest that meets the condition in 1., delete it from the VM management console. For details on how to delete VM guests, refer to the server virtualization software manual.

  3. Collect cloning images again.


When Server Switchover is Performed Using Redundancy Software of the Admin Server, Creation of L-Servers Fails, and Incomplete VM Guests will Remain on Server Virtualization Software.

[Description]

This event occurs at the same time as "When System Failure Occurs on the Admin Server or Manager, or Job Cancellation or Timeout Occurs on the VM Management Software, Creating or Starting the L-Server Fails, and VM Guests in the Process of Being Created Using Server Virtualization Software Remain.".

[Corrective Action]

For details on corrective actions, refer to "When System Failure Occurs on the Admin Server or Manager, or Job Cancellation or Timeout Occurs on the VM Management Software, Creating or Starting the L-Server Fails, and VM Guests in the Process of Being Created Using Server Virtualization Software Remain.".


Operation may not Complete due to Rebooting of a VM Host (Admin OS) or Communication Failure. [Xen] [KVM]

[Description]

When a VM host (Admin OS) is rebooted using reboot or panic, or when communication failure occurs between the manager of Resource Orchestrator and VM host, the following operations may not be completed:

[Corrective Action]

Restart the Resource Orchestrator manager.