After Collection of Images Fails, Snapshots Which Cannot be Referred to or Operated from Resource Orchestrator Remain on VM Management Software.
[Description]
Even if snapshot collection fails due to problems other than those involving VM management software, such as the manager stopping, collected snapshots may exist on VM management software.
[Corrective Action]
Start the manager, ensure that the collection of snapshots has been completed, and then use the following procedure for restoration:
Display the VM management console and check if there are multiple snapshots whose L-Server_host_name and Version are the same among the snapshots whose name is RCX_L-Server_host_name@Version.
If there were multiple snapshots in 1., delete snapshots other than latest ones from the VM management console.
For details on how to delete snapshots, refer to the server virtualization software manual.
When Restarting vCenter Server Services, Snapshots of L-Server may not be Managed.
[Description]
When restarting services of vCenter Server registered as VM management software, L-Server snapshots using the vCenter Server may no longer be managed by Resource Orchestrator.
FJSVrcx:INFO:21162:(version=version):snapshot image is lost. |
The version of the snapshot which is not managed is displayed in version.
The snapshot identification information notified by vCenter Server before and after restarting of the vCenter Server services may differ. Therefore, Resource Orchestrator determines that the snapshots are no longer managed by vCenter Server, and deletes the snapshot identification information. Snapshots which are not managed by Resource Orchestrator cannot be recognized. However, snapshots exist on vCenter Server.
[Corrective Action]
Operate snapshots which cannot be recognized from the vSphere Client (GUI for vCenter Server). When operation is not possible, contact your vCenter Server administrator.
To determine the relevant snapshots, check VM guest snapshots managed by the vCenter Server which had its services restarted. Snapshots created by Resource Orchestrator are named as follows: Snapshots with names in this format that are not recognized by Resource Orchestrator are the relevant snapshots.
RCX_L-Server_host_name@version |
L-Server_host_name: a host name for the L-Server which holds relevant snapshots is displayed.
The version of the snapshot displayed in the message is displayed in version.
Delete unnecessary snapshots from vSphere Client.
