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Systemwalker Service Quality Coordinator User's Guide (Dashboard Edition)
Systemwalker

4.1.3 Customizing Dashboard Templates

Use the Analytics Studio to customize the Systemwalker Service Quality Coordinator dashboard templates.

Point

Refer to the Interstage Business Process Manager Analytics Studio Guide for information on how to use the Analytics Studio (for example, customizing charts and views).

Note

The connection information name "01:Summary_ECO" appears as an example in images throughout this chapter. However, the actual names that appear on working windows will depend on the template used in each case.


4.1.3.1 Dashboard templates

There are different dashboard templates for the different items that need to be managed.

The items to be monitored will have "Active" applied by default for the information required by the dashboard views mentioned in "4.1.1 Overview" only.

To apply "Active" to items to be monitored that are not default items in template customization, refer to "4.1.3.4 Adding Information to be Monitored to the Dashboard" and apply "Active" to the other items to be monitored, and then perform customization.

Connection information name

Information collected

Remarks

01:Summary_ECO

ServerMonitor

ZoneMonitor/ZoneStackMonitor/ZoneStackMonitor(All)

The ECO folder/No data

02:Windows

The Windows folder/Windows reports

03:Unix

Solaris & Linux folder/UNIX reports

Records with the Record ID "UX_xxx" are defined from amongst the collected information.

04:Linux

Solaris & Linux folder/UNIX reports

Records with the Record ID "LX_xxx" are defined from amongst the collected information.

05:AIX_HP_UX

Solaris & Linux folder/UNIX reports

Records with the Record ID "AX_xxx" and "HP_xxx" are defined from amongst the collected information.

06:VMware ESX / ESXi)

VMware(Virtual)StackMonitor

VMware(Physical)Monitor

The VMware folder/VMware reports

07:Hyper-V

HyperV(Virtual)StackMonitor

HyperV(Physical)Monitor

The Hyper-V folder/Hyper-V reports

08:Xen

Xen(Virtual)StackMonitor

The Xen folder/Xen reports

24:VMware vCenter

VMware(Cluster)Monitor

VMware(ResourcePool)Monitor

The VMware folder/vCenter reports

25:KVM

KVM(Virtual)StackMonitor

The KVM folder/KVM reports

26:SolarisZone

ZoneMonitor

The SolarisZone folder/Solaris Zone reports

09:Response_Service

UserResponseMonitor

ServiceAvailMonitor

WebTrnMonitor

The ResponseCondition folder/End user response reports

The ServiceCondition folder/HTTP/DNS/SMTP/PORT service reports

The WebTrn folder/Web transaction reports

10:Network

TcpNetworkMonitor

No data/Systemwalker Network Manager reports

The TcpNetwork folder/TcpNetwork report

11:Storagemonitor

StorageMonitor

The StorageResource folder/Storage reports

12:Systemwalker

OperationMgrMonitor

No data/CentricManager reports

The OperationMgr folder/OperationManager reports

13:Interstage (summary)

Interstage(EJB)Monitor

Interstage(TD)Monitor

Interstage(CORBA)Monitor

Interstage(IJServer)Monitor

TxnSyncMonitor

TxnAsyncMonitor

ISI SequenceMonitor

ISI QueueMonitor

14:Interstage (detail)

The Interstage folder/Interstage reports

The Interstage(TxnAnalysis)JavaEE & The Interstage(TxnAnalysis) folder/no data

The TxnAnalysis(Sync) folder/no data

The TxnAnalysis(Async) folder/no data

ISI folder/ISI reports

15:SymfoWARE

SymfowareMonitor

The Symfoware folder/Symfoware reports

16:Oracle

OracleMonitor

The Oracle folder/Oracle reports

17:MS-SQL

MS-SQL_Monitor

18:MS-NET

MS-.NET_Monitor

The MS-.NET folder/MS-.NET reports

19:SAP

SAP Monitor

The SAP folder/SAP reports

20:UserDataMonitor

UserDataMonitor

21:UserData

UserData folder/Drilled-Down/Report Information (UDATA1 to 20)

23:OSResource

No data/P2V simulation reports

27:ResourceOrchestrator

VMPoolMonitor

StoragePoolMonitor

NetworkPoolMonitor

ServerPoolMonitor

AddressPoolMonitor

Resource Orchestrator folder/Pool (predicted demand) reports


Note

Agent performance information that can be collected by the Dashboard Server is as follows:

  • Summary data

  • Resource data (10 minutes)

4.1.3.2 Setting Agents to be Monitored

By setting the Agents to be monitored, only information from the specified Agents is transferred to the Dashboard Server. This prevents the Dashboard Server from being overloaded with information.

Procedure

  1. Using a Web browser, connect to Analytics Management Console of the Interstage Business Process Manager Analytics.

    From the Windows Start menu, click Interstage Business Process Manager Analytics >> Management Console, and then login using the administrator ID and password specified at installation.


  2. Click Analytics System>> Sensor Management >> <Host name> to display the Connection Status.


  3. Click Connection Name >> 01:Summary_ECO.

    Note

    When changing the settings of the Agent to be monitored, execute after status of the connection information to be changed is stopped.


  4. The Modify Connection screen for the 01:Summary_ECO will be displayed. In the PDBSensorConf >>TargetServerNameList*: text box, enter the system name of the Agents you want to monitor using the dashboard. To enter multiple Agents for monitoring, separate the server IP addresses using commas.

    Note

    • When changing the system name of the management target by using the -h option of the sqcSetPolicy (Policy Application Command), enter the changed system name.

    • For agent for Agentless Monitoring, enter the value of DISPLAYNAME (or HOSTNAME if there is no DISPLAYNAME) in the remote monitoring configuration file created by the Manager/Proxy Manager.


    Point

    By default, an asterisk is entered in the PDBSensorConf >> TargetServerNameList*: text box. This asterisk indicates that all performance information from Agents that is stored in the PDB will be obtained.
    To specify the Agents from which you want to collect information, enter their host names or IP addresses (up to 43,644 alphanumeric characters in length). Use the asterisk wildcard character to allow forward or backward matching to be performed on the host names or IP addresses.
    Examples are shown below:

    • Specify "Win*" to specify host names beginning with "Win".

    • Specify "*dows" to specify host names ending with "dows".

    • Specify "*ndo*" to specify host names that include "ndo".

    • Specify "192.168.0.*" to specify Agents with IP addresses between "192.168.0.0" and "192.168.0.255".


  5. Click the Modify button.


4.1.3.3 Changing the Data Collection Interval of the Dashboard Server

This section explains how to change the collection interval for the monitored data that the Dashboard Server collects from the Manager.

Note

Do not change the data collection interval to one that is smaller than the default setting (10 minutes). Otherwise, the Dashboard Server may become overloaded and unable to collect the data correctly.


Procedure

  1. Login to the Analytics Studio.

  2. From under Collection Rules in the Element Navigation space, select the event for which you want to change the data collection interval.

  3. Select Condition_<event name> from the Collection Rules.

  4. Click the Edit button.

    The message "Edit successful" will be displayed.

  5. Click the Timing tab.

  6. In the collection interval column of Schedule, change the time to the collection interval you want.

  7. Click the Save button in the Workspace-Editor.

  8. Click the Share button in the Workspace-Editor.

    When sharing is completed, the message "Share successful" will be displayed.

  9. Click OK to close the dialog box.

  10. Click the Ready button in the Workspace-Editor.

    When you do so, a dialog box confirming that you want to wait for publishing will be displayed.

  11. Click Yes to wait for release of the dashboard group.

    The message "Ready successful" will be displayed.

  12. Click OK to close the dialog box.

  13. Select the Ready tab in the Element Navigation space.

  14. Select the collection condition you want to publish to confirm the definition.

    If the definition is correct, select Block based on <eventname> in the Element Navigation space.

    If the definition is incorrect, you can click the Reject to reject it.

  15. Click the Publish All Elements to publish the definition.

    When you do so, a dialog box confirming that you want to publish the definition will be displayed.

  16. Click Yes to publish the definition.

    The message "Publish successful" will be displayed.

  17. Click OK to close the dialog box.

4.1.3.4 Adding Information to be Monitored to the Dashboard

The events listed below are activated as monitored items in the Systemwalker Service Quality Coordinator Dashboard template, and performance information for them is transferred from the Manager to the Dashboard Server.

Event name

Remarks

PDB_M_SUM_PROC

Monitor information (CPU)

PDB_M_SUM_MEM

Monitor information (Memory)

PDB_M_SUM_DISK

Monitor information (Disk)

PDB_M_SUM_ZONE

Monitor information (ZONE)

PDB_D_ECO_POWER

Power consumption

PDB_D_ECO_TEMPERATURE

Temperature

PDB_M_SUM_VMWVPROC

Monitor information (VMware virtual machine CPU)

PDB_M_SUM_VMWVMEM

Monitor information (VMware virtual machine memory)

PDB_M_SUM_VMWVDISK

Monitor information (VMware virtual machine disk)

PDB_M_SUM_VMWPPROC

Monitor information (VMware virtual host CPU)

PDB_M_SUM_VMWPMEM

Monitor information (VMware virtual host memory)

PDB_M_SUM_VMWPDISK

Monitor information (VMware virtual host disk)

To add other events as monitored items, refer to "4.1.3.1 Dashboard templates". After applying the required template, perform the procedure below.

Note

  • When you want to add an event as a monitored item or apply a new dashboard template, you must go to Sensor Management in the Interstage Business Process Manager Analytics Management Console and stop all connection information instances with the Connection Type "PDB". Adding a monitored item or uploading and applying a template while these instances are running can take a great deal of time.

Procedure

  1. Use Analytics Studio to enable an event to be monitored.

    1. Login to the Analytics Studio.

    2. From under Collection Rules of the Data collection in the Element Navigation space, select the event for which you want to activate the information to be monitored.

    3. Select Condition_<event name> from the Collection Rules.

    4. Click the Edit Button in the Workspace-Editor.

      The message "Edit successful" will be displayed.

    5. Click the Activate button in the Workspace-Editor.

    6. Click the Save button in the Workspace-Editor.

    7. Click the Share button in the Workspace-Editor.

      When sharing is completed, the message "Share successful" will be displayed.

    8. Click OK to close the dialog box.

    9. Click the Ready button in the Workspace-Editor. When you do so, a dialog box confirming that you want to wait for release will be displayed.

    10. Click Yes to wait for release of the dashboard group. The message "Ready successful" will be displayed.

    11. Click OK to close the dialog box.

    12. Select the Ready tab in the Element Navigation space.

      Click All blocks when Condition_<eventname> is not displayed on the Ready.

    13. Select the collection condition you want to publish to confirm the definition. If the definition is incorrect, you can click the Reject to reject it.If the definition is correct, select Condition_<eventname> in the Element Navigation space.

    14. Click the Publish All Elements to publish the definition.

      When you do so, a dialog box confirming that you want to publish the definition will be displayed.

    15. Click Yes to publish the definition.

      The message "Publish successful" will be displayed.

    16. Click OK to close the dialog box.


  2. Use Analytics Management Console of the Interstage Business Process Manager Analytics to start the sensors.

    1. Using a Web browser, connect to Analytics Management Console of the Interstage Business Process Manager Analytics.

    2. From the Windows Start menu, click Interstage Business Process Manager Analytics >> Management Console, and then login using the administrator ID and password specified at installation.

    3. Click Analytics System >> Sensor Management >> <Host name> to display the Connection Status.

    4. Select the checkbox for the connection information name of the monitored item, and then click Start.

    5. After confirming that the Status column has changed from Stopped to Running, click Logout.


Point

To stop event information that does not need to be monitored from being transferred to the Dashboard Server clear the Active checkbox.


4.1.3.5 Account Management

Use account management to define access privileges to the dashboard.

Refer to "3.2.1.4 Creating Dashboard Users" to create a user.

Refer to the Interstage Business Process Manager Analytics Studio Guide for details.