This section describes how to newly install the client (CT) of Systemwalker Desktop Keeper.
The installation method of client (CT) of Systemwalker Desktop Keeper is as follows. For an overview, please refer to “1.2.5 Determine How to Install Client (CT)”.
Single installation
Wizard-style installation
Silent installation
Installation using master PC/master virtual PC
Installation using the distribution function of Systemwalker Desktop Patrol
If the old version of client (CT) has been installed, please refer to “Chapter 4 Version Upgrade” when installing the client (CT) V14.2.0.
Note
When installing client (CT) on Management (Master Management) Server
When installing the client (CT) on a Management Server, please pay attention to the following two points:
Installation sequence
Server to be connected
For details, please refer to “When client (CT) is installed on Management Server/Master Management Server”.
Note
When unable to confirm the installed client (CT) through Management Console
When unable to confirm the installed client through the Management Console, the following reasons can be taken into consideration:
IP address of the Management Server specified during CT installation is incorrect.
Port number specified during CT installation is different from the configuration value of the Management Server.
Due to reasons such as the router, the port used between the CT and the Management Server has been blocked.
Note
Network has been disconnected in the installation process of client (CT)
The network will be temporarily disconnected during the installation of client (CT). If the network folder is opened by Explorer, please close it.
Point
Installation in Windows Server® 2008 and Windows® 7
The following information will be output in the event log during installation.
Event log content Source : Service Control Manager Eventlog Provider Time ID: 7030 Level: Error Content: The SWServerService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
This message is displayed because the OS does not recommend interactive service, but it will not affect the operation.
