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Systemwalker Desktop Patrol V14g Operation Guide: for Administrators
Systemwalker

3.2.1 View Inventory Information

This section describes the operation that views inventory information collected from each PC.

Information can be confirmed from the Main Menu. In addition, it can also be output to the file in CSV format.

The information that can be confirmed is as follows.

How to view from section tree

Through selecting the PC displayed in the [PC Information] window of the Main Menu, the inventory information of the PC can be viewed.

The procedure is as follows.

  1. Log in to the Main Menu, and click [PC Information].

    →The following window will be displayed.

  2. Select a section from the section tree in the field on the left.

    → The PCs under the selected section will be displayed in the field on the right.

    [Confirming with the colours of software dictionary version]

    Version of software dictionary can be recognized by the icon colour of a PC. The relationship between icon colour and version is as follows.

    • (Green):

      Indicates the information is collected with the latest software dictionary.

    • (Yellow):

      Indicates the information is collected with the software dictionary of three generations before.

    • (Red):

      Indicates the information is collected without a software dictionary or with the software dictionary of four generations before.

  3. When the hardware information of PC shown in the field on the right is output to the file in CSV format, perform the following procedure. When not to output, please proceed to the next step.

    1. Click the [CSV Export] button.

      → The download window will be displayed.

    2. Output the hardware information to a file in CSV format according to the window.

  4. Click the PC name in the field on the right.

    → The inventory information of the clicked PC will be displayed.

  5. Select the following displayed items.

    • [Basic Info] tab

    • [Software Info] tab

    • [Anti-Virus Software] tab

    • [Add or Remove Programs] tab

    • [User Info] tab

    • [EXE Info] tab

    • [Registry Info] tab

    • [Unapplied Patch Info] tab

    • [Contract Information] tab

    • [Security Information] tab

    • [Power Saving Information] tab

    → The selected window will be displayed. For display window, please refer to the following description.


When [Basic Info] is selected

The basic information is displayed. The OS information and hardware information of PC can be viewed.

Note

When all the three DNS servers contain registered IP address, part of the information on the third DNS server will not be displayed.


When [Software Info] is selected

The software information will be displayed. The name of software on the selected PC can be viewed.


When [Anti-Virus Software] is selected

The information of anti-virus software will be displayed. The anti-virus software installed in the selected PC can be viewed.


When [Add or Remove Programs] is selected

The information of adding and removing programs will be displayed. The software displayed in “Add and Remove Programs” of the selected PC can be viewed.


When [User Info] is selected

User information will be displayed. The user information of PC can be viewed.


When [EXE Info] is selected

EXE information will be displayed. The absolute path of the executable file (extension is .exe) on the selected PC can be viewed.


When [Registry Info] is selected

The registry information will be displayed. The registry information collected from the selected PC can be viewed.

Description of the items in the above window is as follows.

Item

Description

[Collection Item Name]

Display the [Collection Item Name] defined in the Main Menu.

[Key Name]

Display the [Key Name] defined in the Main Menu.

[Name of Value]

Display the [Value Name] defined in the Main Menu.

[Value]

Display the registry information collected from CT.


When [Unapplied Patch Info] is selected

The information of patch that is not installed to CT can be viewed in the patch of automatic installation target.


When [Contract Information] is selected

The contract information will be displayed.


When [Security Information] is selected

The security information will be displayed.


When [Power Saving Information] is selected

The power saving information will be displayed.


Display the log search window of Systemwalker Desktop Keeper

Through selecting the “Log Management’ link displayed in the [Inventory Information - PC Information] window, the log search window of the same user ID/same PC name managed in Systemwalker Desktop Keeper can be displayed in a new window.

If [Option] - [Settings of Status] - [URL of Desktop Keeper] is not set in advanced or the automatic authentication of login ID when logged in to the Main Menu was failed, the link of “Log Management” will not be displayed.

In the log search window of Systemwalker Desktop Keeper that is displayed, log search can be performed. For details of the log search window, please refer to “Systemwalker Desktop Keeper User’s Guide: For Administrators”.

Point

When multiple the log search windows displayed in the new window are displayed for each PC, please click the “Customized Level” button in the zone of use from the “Network Options” of the Web browser being used and modify the “Move window and frame between different domains” to “Enable”, so that the display of multiple windows can be avoided.


How to view after searching

By searching for PC and selecting the PC displayed in window, the inventory information can be viewed.

The procedure is as follows.

  1. Log in to the Main Menu, and click [PC Information].

    → The [PC Information] window will be displayed.

  2. Click [Inventory Information].

    →The following window will be displayed.

  3. Click the "Search" button.

    →The following window will be displayed.

  4. Click the [Select Section] button, the following window will be displayed.

  5. Enter the information to search PC and click the [Search] button.

    →The search result will be displayed.

  6. When the hardware information of PC shown in the field on the right is output to the file in CSV format, perform the following procedure. When not to output, please proceed to the next step.

    1. Click the [CSV Export] button.

    2. Output the hardware information to a file in CSV format according to the window.

  7. Click the displayed PC name.

    → The inventory information of the clicked PC will be displayed.

  8. Select the displayed item.

    →The selected window will be displayed. For the display window, please refer to “How to view from section tree”.


How to modify the items displayed in the PC list

The default items displayed in the [PC List] of the [Inventory Information] window can be modified.

For inventory items except [PC Name], the item can be displayed/hidden in the [PC List] freely.

This modification can be made only after login with system account, and only one setting can be performed in the system.

The procedure of modifying the displayed item is as follows.

  1. Log in to the Main Menu, and click [PC Information].

    → The [PC Information] window will be displayed.

  2. Click [Inventory Information]

    →The following window will be displayed.

  3. Click the [Display Item Settings] button. When logging in with an account that is not system account, the [Display Item Settings] button will not be displayed.

    →The following window will be displayed.

  4. Perform the setting of displayed items according to the following procedure.

    1. Select the item to be displayed in the PC List from the list of [Not Display Item(s)] on the left of window and click the [>>] button in the center of window. Multiple items can be selected.

      → The selected items will be added to the [ Display Item(s)] on the right of window.

    2. Select the item that does not need to be displayed in the PC list from the list of [Displayed Items] on the right of window and click the [<<] button in the center of window. Multiple items can be selected.

      →The selected item will be deleted from the [Display Item(s)] on the right of window.

    3. To modify the sequence of [Display Item(s)] , select items from the list of [Display Item(s)] on the right of window and click the [Move Up] or [Move Down] button.

  5. After the setting displayed items has completed, click the [OK} button.

    → The items displayed in the PC list will be modified to the items that have been set.


View inventory information of PCs without configuration

A PC without configuration is a PC of the user that is not registered to user management information or a PC of the user that has been deleted in the section tree in [Environment Setup] - [User Management] of the Main Menu.

In the following window, when the section selection tree is in the state that "Not configured" is selected, the PCs displayed in the field on the right are without configuration.

Hardware information of PCs without configuration can be saved to files in CSV format as well. Select "No configuration" in the section tree, click the [CSV Export] button and output according to the window.

In addition, same as the PC of user registered in user management information, inventory information can be viewed.

When PCs without configuration exist, perform the following operations.

When PCs without configuration exist, perform the following operations.

  1. In "Select section" of entry column of search condition, set selected section to "Not configured".

  2. Output to files in CSV format.

  3. Open the file output in CSV format to confirm PC and users, and perform the following operations.

    • When the PC is required

      1. Create the user management information file of the user that owns the PC.

      2. For confirming whether the section to which each user of user management information file belongs is correct, please refer to “2.1.5 Create User Management Information” to register a user. When not belonging to a section, please refer to “2.1.4 Create Section Management Information” to register a section.

    • When the PC is not required

      1. Create the user management information file of the user that owns the PC.

      2. For confirming whether the section to which each user of user management information file belongs is correct, please refer to “2.1.5 Create User Management Information” to delete a user.


How to output CSV files

The collected information can be output as CSV file. After searching and refining, the result will be saved to CSV files. When output without searching, all collected information will be saved to CSV files.

To output to CSV file, click the [CSV Export] button to output according to the window.


Operation Action

In the inventory information window, the following operation Action can be performed.

Please select the PC that requires processing from the PC list and select the content of processing to be performed from the pull-down menu of “Action”.

Click the [Execute] button and the window for confirming the processing content corresponding to the processing will be displayed. After confirming the content, please click the [OK] button.

The corresponding processing will be performed for the selected PC.

About the content of selection item of “Processing”

For the content of selection item of “Processing” to be performed in the inventory information window, please refer to descriptions of the following operation processing recorded in “About the content of selection item of “Processing” of “Operation Action”.

  • Message Sending

  • Inventory Collection

  • Inventory Delete