The procedure for upgrading an Agent or Proxy Manager is described below.
Note
If V11.0 or V12.0 of Agent for Web Server or Agent for DB Server is to be upgraded, use an Agent for Business.
Required privileges
Windows
The user must have the privileges of a member of the Administrators group.
UNIX
The user must have the privileges of the system administrator (superuser).
Before performing this procedure
If Agent or Proxy Manager resident processes are running, stop the service or daemon by referring to "A.8 How to Start and Stop Resident Processes". Also check that the resident processes have stopped correctly.
Procedure
The procedure is as follows:
Windows
Perform upgrade installation of Agent/Proxy Manager
Start installing the Agent/Proxy Manager in the same way as for the initial installation, as described in "3.1.3 Installing an Agent"/"3.1.2 Installing a Proxy Manager".
The message "An older version of this software is already installed on this system. Would you like to upgrade? will appear. Select "YES".
Then specify the retention period for troubleshooting information as prompted.
If the IIS setting has been done under the environment before the upgrade installation, the message "IIS is installed. Would you like the IIS alias to be "SQC"?" will appear. Select "No". This will result in the settings for the previous virtual directory being maintained.
Note that the upgrade installation performs the following steps automatically:
Stops resident processes (as a precaution)
Performs an overwrite installation, inheriting the information that was entered for the prompts during the previous installation
Backs up definition files that are not overwritten
Apply the user definitions that have been made to the definition files that were not overwritten.
Files that cannot be overwritten have been backed up to the variable file storage directory\SystemwalkerSQC\control\ directory as "file nameVnnLnn.extension" (where the VnnLnn part indicates the version and level prior to the upgrade). If files that were edited before the upgrade have been backed up, perform the edit operations again based on the backed up files.
Note
Backup files are created regardless of whether they have been edited.
Set up the Agent/Proxy Manager
Execute the sqcRPolicy and sqcSetPolicy commands by referring to "A.1 Server Resource Information Collection Policy Creation Command".
Start the Agent/Proxy Manager service and confirm that it has started normally
Start the service/daemon by referring to "A.8 How to Start and Stop Resident Processes". Also check that the relevant resident processes have started correctly.
UNIX
Back up files in /var/opt/FJSVssqc/
Back up the files in the /var/opt/FJSVssqc/ directory.
Perform upgrade installation of Agent/Proxy Manager
Start installing the Agent in the same way as for the initial installation, as described in "3.1.3 Installing an Agent"/"3.1.2 Installing a Proxy Manager".
Select "YES" when the prompt appears asking whether to upgrade the existing installation.
Then specify the retention period for log data (Troubleshooting) as prompted.
Note that the upgrade installation performs the following steps automatically:
Stops resident processes (as a precaution)
Backs up other definition files (in the /etc/opt/FJSVssqc/ directory)
Uninstalls the package for the previous version
Performs an upgrade installation, inheriting the information that was entered for the prompts during the previous installation
Restores the other definition files that have been backed up
Write the files back to /var/opt/FJSVssqc/
Return the files backed up in "1. Back up files in /var/opt/FJSVssqc/" above to their original path.
Apply the user definitions that have been made to the definition files that were not overwritten.
Files that cannot be written back automatically have been backed up to the /etc/opt/FJSVssqc/ directory as "file nameVnnLnn.extension" (where the VnnLnn part indicates the version and level prior to the upgrade). If files that were edited before the upgrade have been backed up, perform the edit operations again based on the backed up files.
Note
Backup files are created regardless of whether they have been edited.
Set up the Agent/Proxy Manager
Execute the sqcRPolicy and sqcSetPolicy commands by referring to "A.1 Server Resource Information Collection Policy Creation Command".
Start the Agent/Proxy Manager daemon and confirm that it has started normally
Start the service/daemon by referring to "A.8 How to Start and Stop Resident Processes". Also check that the relevant resident processes have started correctly.
