| ETERNUS SF AdvancedCopy Manager Message Guide 13.0 -Microsoft(R) Windows(R) 2000/Microsoft(R) Windows Sever(TM) 2003-, -Solaris-, -HP-UX-, -Linux-, -AIX- |
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Contents
Index
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This chapter explains the messages related to the replication management.
This Device cannot be used. This is because the registration information is incorrect. Device Name=[DEVICE NAME]
This device cannot be used because its definition information is invalid.
DEVICE NAME: Device name
Cancel the registration using the Replication volume information setting command, and then register information again. For details of the Replication volume information setting command, refer to the following manual:
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Device cannot be used. This is because no Base Information exists in Repository. Device Name=[DEVICE NAME]
The device displayed at [DEVICE NAME] cannot be used because it is not defined for management under AdvancedCopy Manager.
DEVICE NAME: Device name
Read the following and fetch device information under the storage server for the device not defined as a management object of AdvancedCopy Manager, then execute the resource matching command.
For backup of normal job volume (Solaris or Windows or HP-UX or Linux version):
Refer to the following manual:
If the storage management server is a Solaris OE version:
"Fetching device information on a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Refer to the following manual for the details of a resources adjustment command.
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because the user is not a root user.
[Solaris version] [Linux version] [HP-UX version] [AIX version]
A AdvancedCopy Manager command can be issued only with root authority.
[Windows version]
A AdvancedCopy Manager command can be issued only with administrators authority.
The system interrupts processing.
[Solaris version] [Linux version] [HP-UX version] [AIX version]
Re-execute processing with root authority.
[Windows version]
Re-execute processing with administrators authority.
Input Storage Server Name is incorrect. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server name is not defined.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Confirm the storage server name, and re-execute processing.
Input Device Name is incorrect. Device Name=[DEVICE NAME]
One of the following events occurred:
The specified device name is invalid.
The device at the same physical position as the specified device name has already been defined volume.
The specified device is not under management of AdvancedCopy Manager.
GR is set incorrectly.
The device information is abnormal. [Windows only]
DEVICE NAME: Device name
The system interrupts processing.
If the device name is invalid, specify a valid device name and then reexecute processing.
If a device located at the physically same position is already defined, check the physical position of the device and then reexecute processing.
If a backup volume is already mounted, unmount the backup volume and then reexecute processing.
If the device is not defined as a management object of AdvancedCopy Manager, fetch device information under the storage server in accordance with the following manual, and then reexecute processing.
Refer to the following manual:
If the storage management server is a Solaris OE version:
"Fetching device information on a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For the replication volume used by synchronous processing, restore device information and then reexecute.
Verify that GR is set so that OPC/EC can be executed.
If the above setting is correct, restore the device information and reexecute the processing.
Use of the Input Device is exclusive. Device Name=[DEVICE NAME]
The specified device is being used by another AdvancedCopy Manager command.
DEVICE NAME: Device name
The system interrupts processing.
Wait until processing for another command using the device is completed . If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
Refer to the following manual for the details of a resources adjustment command.
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Command Argument is incorrect. Arg=[ARG]
The specified command contains an invalid argument.
ARG: Argument
The system interrupts processing.
Reenter the command with a valid argument specified.
This Command Parameter requires the Device Name.
The command requires a device name to be specified in an argument.
The system interrupts processing.
Specify a device name and reexecute processing.
The file could not be opened. Filename=[FILENAME]
A mismatch was found in the resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
If a file name is specified in a command operand, then confirm that the specified file name is correct. After confirming that the file name is correct, check whether the file is accessible.
If no file name is specified in a command operand, then mismatched management resources were found. Before re-executing the command, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be read. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource adjustment command and then reexecute processing. For details of the resource adjustment command, refer to the following manual:
[Solaris OE version]
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be written to. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager,or the capacity of the management file is insufficient.
FILENAME: File name
The system interrupts processing.
If the management data set area is too small, delete unnecessary information in the area. If necessary, extend the area. If an inconsistency occurred in the management resource, execute the resource adjustment command and then reexecute processing. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be deleted. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource adjustment command and then reexecute processing. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The environmental setting is undefined.
The storage server environment and the storage management server environment have not been defined, or, the device is not connected correctly.
The system interrupts processing.
Define the storage server environment, and re-execute processing, or, ensure that the device is connected normally, and re-execute processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
For details of the environment variable SWSTGNODE, refer to the following manual:
"Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because another AdvancedCopy Manager Command is running.
This command cannot be executed during execution of another AdvancedCopy Manager command.
The system interrupts processing.
Wait until processing for another command ends, and reexecute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because Resource Matching Command is running.
This command cannot be executed during the execution of the resource matching command.
The system interrupts processing.
Wait until the resource matching command ends, and then reexecute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
OPC cannot be run. Error=[ERROR]
OPC cannot be executed.
ERROR: Detail error message of GR series
The system interrupts processing.
Refer to "Detail Error Messages of the GR Series" and take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
This Command cannot be run. This is because copy run earlier failed.
Copying performed previously was unsuccessful.
The system interrupts processing.
Take appropriate action in accordance with the following manual:
"Troubleshooting for a hardware error,etc. occurring during Replication," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because a copy is running.
The command cannot be executed while copying is in progress.
The system interrupts processing.
After copying is finished, re-execute processing.
This command cannot be run. This is because the environmental setting is incorrect.
One of the following events occurred:
The information set when a volume was registered is changed.
A hardware abnormality occurred.
Another disk drive is mounted by using the drive pass function.
A disk is mounted to multiple mount points using the drive path function.
The system interrupts processing.
Use the device use state display command to check whether the information set when a transaction volume or backup volume was registered is changed. If the information is changed, restore it to its state at the time the setting was made and reexecute the processing.
If the current information is changed before it is used, refer to the following manuals to change it, and reexecute the processing.
"Changing device configuration," in the ETERNUS SF AdvancedCopy Manager Operations Guide
Check whether a hardware abnormality occurred, remove it if it occurred, and reexecute the processing.
If another disk drive is mounted by using the drive pass function, cancel the mount, and reexecute the command.
Unable to execute. This is because the SafeFILE file system composed of more than one device is mounted.
Processing cannot be performed because a SynfinityFILE file system consisting of multiple devices is mounted.
The system interrupts processing.
Unmount the SynfinityFILE file system consisting of multiple devices, and execute processing.
Process creation failed. Process Name=[PROCESS NAME], SignalCode=[SIGNALCODE]
Process generation failed.
PROCESS NAME: Process name
SIGNALCODE: Signal code
The system interrupts processing.
The process indicated in [PROCESS NAME] cannot be generated. Respond to the signal code, and re-execute processing.
SafeDISK has not been correctly installed.
SynfinityDISK is not installed normally.
The system interrupts processing.
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
SafeFILE has not been correctly installed.
SynfinityDISK is not normally installed.
The system interrupts processing.
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
Setting value for an environment variable failed. Environment variable=[ENVIRONMENT VARIABLE], Value for variable=[VALUE FOR VARIABLE], Error code=[ERROR CODE]
The environment variable could not be set on the storage server that performed backup processing. This message is output only when Solaris or HP-UX or Linux or AIX is running on the storage server that performed backup processing.
ENVIRONMENT VARIABLE: Environment variable
VALUE FOR VARIABLE: Value for variable
ERROR CODE: OS error code
The system interrupts processing.
On the Solaris storage server that encountered a backup processing error, execute the Solaris man command to display the man manual. Refer to "intro(2)" in the man manual, look up the operating system error code, and then remove the error cause.
Resource data does not match.
There is an inconsistency in resource information.
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource adjustment[ command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be opened. Filename=[FILENAME]
An attempt to open the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be read. Filename=[FILENAME]
An attempt to read the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be written to. Filename=[FILENAME]
An attempt to write to the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be deleted. Filename=[FILENAME]
An attempt to delete the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
A communication error occurred. Server name=[SERVER NAME], Error=[ERROR], Reason=[REASON]
An error occurred during communication processing.
SERVER NAME: Server name
ERROR: Error code
REASON: Detail code
The system interrupts processing.
Check the environment definitions of the storage server and storage management server, ensure that the communication destination equipment contains no error, and then re-execute processing.
Device information does not match. Device Name=[DEVICE NAME]
Processing cannot be performed because of inconsistent device information.
DEVICE NAME: Device name
The system interrupts processing.
Correct device information, then re-execute processing.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
A SQL error occurred during access to the repository.
SQLSTATE: SymfoWARE SQLSTATE code
The system interrupts processing.
Act in accordance with the code indicated in SQLSTATE as follows:
40003: The maximum allowable number of concurrent connections to the repository was exceeded. Reexecute processing later.
71001: The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris/Linux version] (Daemon type: RDB daemon)
"Starting and Stopping Daemons," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name: SymfoWARE RDA RDBSWSTF and SymfoWARE RDB RDBSWSTF).
"Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a code other than the above is indicated or if the above action fails to eliminate the error cause, refer to the following manual.
"Troubleshooting for a failure in access to a repository database," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the error still occurs, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information was not found in Repository. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server information is not found in the repository.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Confirm that the server name is displayed when the storage configuration information display command (swstsvrdisp) is executed.
If the server name is not displayed, execute the storage server configuration information setting command (swstsvrset).
For information on the storage server configuration information setting command, see the following manual.
"Storage server configuration information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mismatched management resources were found when the storage server configuration information setting command (swstsvrset) was executed. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Base Information of the Device was not found in Repository. Storage Server Name=[STORAGE SERVER NAME] Device Name = [DEVICE NAME]
No base information in the repository corresponds to the specified transaction volume information.
STORAGE SERVER NAME: Storage server name
DEVICE NAME: Device name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A remote process error occurred. Server name=[SERVER NAME], Error=[ERROR]
An error occurred at the communication destination during processing.
SERVER NAME: Server name
ERROR: Error code
The system interrupts processing.
Respond to the message that appears immediately before this message, then re-execute processing.
Resource data in Repository does not match that in Storage Server. Storage Server Name=[STORAGE SERVER NAME]
An inconsistency is found between resource information in the repository and resource information on the server.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource adjustment command. For details of the resource adjustment command, refer to the following manual:
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Connection to Communication Daemon failed.
No connection can be set up with the communication service.
The system interrupts processing.
Check the environment for connection with the communication service, and then reexecute processing.
The server name could not be read from Registry.
Storage server information cannot be obtained from the registry.
The system interrupts processing.
Check that the environment definition of the configuration management function is correct, and re-execute processing.
The Repository Access Function could not be called up. Error=[ERROR]
An error occurred during access to the repository.
ERRNO: Error code
The system interrupts processing.
Refer to "Repository Access Error Codes," take the corrective action indicated by the error code, and reexecute the processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
Refer to "Commands," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" for details on the environment variable SWSTGNODE.
A Server Information item could not be acquired. Error=[ERROR]
Storage server information cannot be obtained.
ERRNO: Error code
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
A code set could not be converted. Error=[ERROR], input=[INPUT], output=[OUTPUT], string(HEX)=[STRING(HEX)]
Character code conversion failed.
ERROR: Error code
INPUT: Conversion source code
OUTPUT: Conversion destination code
STRING(HEX): Conversion character string (hexadecimal)
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
A Device Information could not be acquired. Error=[ERROR]
An attempt to obtain device information failed.
ERRNO: Error code
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
An error occurred on Storage Management Server.
An error occurred on the storage management server.
The system interrupts processing.
Respond to the message that appears immediately before this message.
AdvancedCopy Manager type could not be read from Registry.
The AdvancedCopy Manager type cannot be obtained from the configuration management component registry.
The system interrupts processing.
Ensure that the environment setting of the configuration management function is normal, then re-execute processing.
A code set could not be converted during access to repository. Error=[ERROR]
Character code conversion during access to the repository failed.
ERRNO: Error code
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
The Base Information of the Storage Server could not be found. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server is not defined as managed by AdvancedCopy Manager.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Define the storage server in accordance with the following manual, and then reexecute processing.
For backup of normal job volume (Solaris or Linux or Windows version):
Refer to the following manual:
If the storage management server is a Solaris OE version:
"Registering a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
EC cannot be run. Error=[ERROR]
EC cannot be executed.
ERROR: Detail error message of GR series
The system interrupts processing.
Refer to "Detail Error Messages of the GR Series" and take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
The File could not be found. File Name=[FILE NAME]
The specified file is not found.
FILE NAME: File name
The system interrupts processing.
Verify that the specified file exists and that its name is valid, then re-execute processing.
This Command cannot run. This is because Resource files have been destroyed.
This command cannot be executed because the resource file is damaged.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource files could not be saved. Saving Directory Name=[SAVING DIRECTORY NAME]
An attempt to save the resource file failed.
DIRECTORY NAME: Name of save directory
The system interrupts processing.
Ensure that the device containing the save directory has enough free space, then re-execute processing.
Resource files cannot be converted. This is because their format is incorrect.
The current resource file cannot be converted because its format is invalid.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because the Resource files are of an older version or have been destroyed.
This command cannot be executed because the version of the resource file is too old or the resource file is damaged.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource Matching Command cannot be run.
The resource matching command failed.
The system interrupts processing.
Respond to the message that appears immediately before this message, then re-execute processing.
AdvancedCopy Manager has not been correctly installed.
AdvancedCopy Manager is not normally installed.
The system interrupts processing.
Reinstall AdvancedCopy Manager.
The Volume cannot be set. This is because this volume includes VTOC. Device Name=[DEVICE NAME]
The specified volume contains VTOC and therefore cannot be used as a transaction or backup volume.
DEVICE NAME: Device name
The system interrupts processing.
Review the device configuration so that a volume used as a transaction volume or backup volume does not contain VTOC.
The directory could not be created. Directory=[DIRECTORY]
Directory creation failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory creation failure and then re-execute.
The directory could not be read. Directory=[DIRECTORY]
Directory reading failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory read failure and then re-execute.
The file could not be copied. Source File=[SOURCE FILE], Target File=[TARGET FILE]
File copying failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the file copy failure and then re-execute.
The directory could not be copied. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
Directory copying failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the directory copy failure and then re-execute.
The directory could not be deleted. Directory=[DIRECTORY]
Directory deletion failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory deletion failure and re-execute.
The directory could not be moved. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
Directory movement failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the directory move failure and re-execute.
The changed GR has a transaction volume operated as SP.
An SP-series job volume exists for the changed GR.
The system interrupts processing.
Delete the SP-series job volume from the changed GR, and then reexecute processing.
The value of the environment variable SWSTGNODE is incorrect. Value=[VALUE]
Any of the following events occurred:
The value of the environment variable SWSTGNODE for the cluster operation is invalid.
The node on which the command was executed is not an operation node.
The AdvancedCopy Manager transaction has stopped.
VALUE: Value of the environment variable SWSTGNODE
The system interrupts processing.
If the cluster operation is in progress, check the following points:
Check that the environment variable SWSTGNODE is correctly set.
Check that the node on which the command was run is an operation node.
Check if the AdvancedCopy Manager transaction has stopped.
Delete the environment variable SWSTGNODE except for cluster operation.
For information about the environment variable SWSTGNODE, see "Various Commands" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
The advanced copy function cannot be used. Error=[ERROR]
The advanced copy function cannot be used.
ERROR: Error code
The system interrupts processing.
Refer to "Detail Error Messages of GR Series," and take the corrective action indicated by the error code.
Connection to the network failed. Remote Computer Name=[REMOTE COMPUTER NAME], Detected API=[API], Error=[ERROR]
Connection to the network failed.
COMPUTER: Name of the host in which an error occurred
API: API that caused an error
ERROR: Error code
The system interrupts processing.
Connection to the network failed. Check whether the remote server and network are normal and take necessary action, then re-execute.
You do not have sufficient permission to operate AdvancedCopy Manager. Detected API=[API], Error=[ERROR]
The user has no authority to operate AdvancedCopy Manager.
API: API that caused an error
ERROR: Error code
The system interrupts processing.
Obtain authority to access the registry.
The product [THE PRODUCT] has not been installed. Registry=[REGISTRY], Key Name=[KEY NAME], Value Name=[VALUE NAME], Error=[ERROR]
The product indicated by [THE PRODUCT] is not installed.
THE PRODUCT: Product name
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
The product indicated by [THE PRODUCT] is not installed. (Registry data that should have been defined during installation is not found.)
The abnormal volume was detected. Volume=[VOLUME], Error=[ERROR]
The abnormal volume was detected during analysis processing of volume mount point.
VOLUME: The volume name which the error generated
ERROR: Error code
The system interrupts processing.
Re-execute after restoring the volume which has caused abnormalities with reference to the contents of an error code according to it by the net helpmsg command on a command prompt.
Also refer to the following manuals, when the drive path function is not being used.
[Windows version]
"General notes" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volume is in the state of HALT. The error occurred by a remote copy. Device Name=[DEVICE NAME]
The specified volume is in a HALT state. The error occurred by the remote copy.
DEVICE NAME : device name
The system interrupts processing.
They are the abnormalities of hardware. Please remove the cause of a hardware trouble.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The system interrupts processing.
The maximum number of databases capable of performing backup is 64. Make the number of the databases to be equal to or less than 64.
The path to the volume mount point could not be acquired. PATH=[PATH]
The path to the volume mount point could not be acquired.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
The path could not be converted to a device name for AdvancedCopy Manager.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
The same database name cannot be specified multiple times.
DBNAME : Database name in which the error occurred
The system interrupts processing.
Check the specified database name and then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME], Error=[ERROR]
An error occurred in the backup processing for the database.
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
ERROR : Error code
The system interrupts processing.
Respond to the message which is output before this message, then re-execute processing.
Backup failed. Command=[CMD-LINE]
Backup failed.
CMD-LINE : Command in which the error occurred
The system interrupts processing.
Respond to the message which is output before this message, then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME]
The file names of the database could not be acquired.
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
The system interrupts processing.
Check the status of the database, and then re-execute processing.
Backup processing was interrupted.
Backup processing was interrupted.
The system interrupts processing.
Respond to the message which is output before this message, and then re-execute processing.
The execution of statement failed. Statement=[STATEMENT]
It failed in execution of a statement.
SQL-Statement: SQL sentence
The system interrupts processing.
Check that the environment of the database for processing is right, and re-execute.
The file could not be closed. Filename=[FILENAME]
It failed in closing of the file shown by [FILE NAME].
FILE NAME: File name which the error generated
The system interrupts processing.
Check the states (availability etc.) of a device where a file exists, and re-execute.
The database name or instance name could not be converted to wide-character code.
The database name or instance name could not be converted to wide-character code.
The system interrupts processing.
Checking that a database name and an instance name are right, and re-execute.
This Command Parameter requires the Database Name.
A database name is required for the argument of a command.
The system interrupts processing.
Specify a database name, and re-execute.
The path of the primary file of the database could not be acquired. Database Name =[DATABASE NAME]
Path acquisition of the primary file of the database shown by DATABASE went wrong.
DATABASE: The name of Database
The system interrupts processing.
Check the database environment and removing the cause of having failed, and re-execute.
This Command Parameter requires the Metadata File Name.
A metadata file name is required for this command.
The system interrupts processing.
Specify a metadata file name, and re-execute.
[OPT1] option of this command can be specified only when [OPT2] option is specified.
The argument when performing command directions is inaccurate.
OPT1: option name
OPT2: option name
The system interrupts processing.
Specifying an argument correctly, and re-execute.
The device associated with the specified drive letter is not a device for AdvancedCopy Manager.
This drive is not a support drive of AdvancedCopy Manager.
The system interrupts processing.
Check whether the database is correctly created on disk array equipment.
Commucation with SQL Server failed.
It failed in the communication with SQL Server.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
SQL Server aborted.
SQL Server interrupted processing.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
ODBC processsing failed. Detected API=[API], Error=[ERROR]
It failed in ODBC processing.
API: The name of API
ERROR: Error code
The system interrupts processing.
Check that the environment of ODBC is right, and re-execute.
The BACKUP/RESTORE statement abnormally exited.
The BACKUP/RESTORE statement abnormally exited.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
COM library could not be initialized.
COM library could not be initialized.
The system interrupts processing.
The shortage of a memory or a fatal error is considered to be the cause. When the shortage of a memory is the cause, terminate other applications, and re-execute. When other, check the environment of Windows, and re-execute.
A COM Object could not be created.
A COM object could not be created.
The system interrupts processing.
SQL Server is not installed correctly. Check the installation state of SQL Server (re-installation if necessary), and re-execute.
The device information could not be acquired. Device Name=[DEVICE NAME]
It failed in acquisition of the device information shown by [DEVICE].
DEVICE: The device name
The system interrupts processing.
Check the state of a device.
The command could not be run for lack of memory.
The command could not be run for lack of memory.
The system interrupts processing.
Carry out the following management and enabling it to gain a virtual memory domain, and re-execute.
A swap domain is extended.
Other applications are ended.
Connection to SQL Server failed. Server Name=[SERVER NAME]
Connection with SQL Server went wrong.
Server-name: The server name that the error generated
The system interrupts processing.
Check the starting state of SQL Server, the server name of SQL Server, etc. (when an instance with a name is specified), and re-execute.
The server name could not be read from Registry. There is a possibility that environment variable SWSTGNODE is not set.
An attempt to acquire the Storage server name from the registry has failed.
The environment variable SWSTGNODE may have not been set because the cluster is already set up.
Interrupts processing.
If the cluster operation is in progress, check that the environment variable SWSTGNODE is set.
For information about the environment variable SWSTGNODE, see "Various Commands" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
If the environment variable SWSTGNODE is set correctly, check that the Storage server is registered.
Failed to read the cluster setting definition file. Filename=[FILE NAME]
An attempt to read the cluster definition file has failed.
FILE NAME: Cluster definition file name
Interrupts processing.
Collect the necessary materials according to the following manual, and then call your Fujitsu systems engineer (SE):
"Method for Collecting Maintenance Materials" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
This system does not support EC-related functions.
This system does not support synchronous high-speed backup.
The system interrupts processing.
Use snap shot backup.
An internal inconsistency occurred.
A system error occurred.
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred in disk array device. Error=[ERROR]
A system error occurred in the disk array device.
ERROR: Error code
The system interrupts processing.
If the error recurs even if the command is reexecuted, a hardware error is assumed.
Refer to "Detailed Error Messages of GR Series," and take the corrective action indicated by the error code.
Processing was interrupted.
Processing was interrupted.
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A new area could not be acquired. Area name=[AREA NAME], Area size=[AREA SIZE]]
An attempt to allocate a new area failed.
AREA NAME: Name of the area to be allocated
AREA SIZE: Length of the area to be allocated
The system interrupts processing.
Do the following so that a virtual memory area can be allocated, then re-execute processing.
Expand the swap area.
Quit other applications.
The registry could not be opened. Registry=[REGISTRY], Key=[KEY], Error=[ERROR]
The registry could not be opened.
REGISTRY: Registry
KEY: Key name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
The registry could not be read. Registry=[REGISTRY], Key=[KEY], Value=[VALUE], Error=[ERROR]
The registry could not be read.
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Information could not be written to the registry. Registry=[REGISTRY], Key=[KEY], Value=[VALUE], Error=[ERROR]
The registry could not be written.
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
An unexpected error occurred. Thread ID=[THREAD-ID], Detected API=[API-NAME], Error=[ERROR]
An unexpected error occurred.
THREAD-ID : Thread ID of the thread in which the error occurred
API-NAME : API name in which the error occurred
ERROR : Error code
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal contradiction occurred. Additional information 1=[INFORMATION], Additional information 2=[INFORMATION], Additional information 3=[INFORMATION], Additional information 4=[INFORMATION], Additional information 5=[INFORMATION]
An internal error occurred.
INFORMATION: Additional information
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[DRIVE LETTER] has been assigned to [DEVICE NAME].
A drive letter has been assigned to the specified device.
DRIVE LETTER: Drive letter
DEVICE NAME: Device name
The system ends normally.
No response is required because this is an informational message.
The drive letter assigned to [DEVICE NAME] has been released. Drive Letter=[DRIVE LETTER]
The drive letter assignment to a device was canceled.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter
The system ends normally.
No response is required because this is an informational message.
[DRIVE LETTER] has already been assigned to [DEVICE NAME].
A drive letter has already been assigned to the specified device.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter
The system interrupts processing.
No response is required because this is an alert message.
Either [DRIVE LETTER] is not used or has already been released from the device to which it was previously assigned.
The specified drive letter is not used, or the assignment has already been canceled.
DRIVE LETTER: Drive letter
The system interrupts processing.
No response is required because this is an alert message.
Either no drive letter is not assigned to [DEVICE NAME] or the drive letter previously assigned to it has already been released.
No drive letter has been assigned to the specified device, or the assignment has already been canceled.
DEVICE NAME: Device name
The system interrupts processing.
No response is required because this is an alert message.
This command could not be executed because it was entered by a user who does not have Administrators permission.
The user cannot execute this command because the user does not belong to the administrators group of the local machine.
The system interrupts processing.
A user with administrator authority should execute this command.
A device name is required for this command.
The command requires a device name as an argument.
The system interrupts processing.
Specify a device name and re-execute.
A command argument is invalid.
The command contains an invalid argument.
The system interrupts processing.
Re-execute the command with a valid argument specified.
A device name or drive letter is required for this command.
The command requires a device name or drive letter as an argument.
The system interrupts processing.
Re-execute the command with a device name or drive letter specified.
An invalid device name was entered. Device Name=[DEVICE NAME]
An invalid device name was specified.
DEVICE NAME: Device name
The system interrupts processing.
Check the device name and re-execute.
Another drive letter has already been assigned to the device. Device Name=[DEVICE NAME], Drive Letter=[DRIVE LETTER]
Another drive letter has already been assigned to the specified device.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter already assigned
The system interrupts processing.
Check the device name and re-execute.
An invalid drive letter was entered. Drive Letter=[DRIVE LETTER]
An invalid drive letter was specified.
DRIVE LETTER: Drive letter already assigned
The system interrupts processing.
Check the drive letter and re-execute.
The specified drive letter is already being used. Drive Letter=[DRIVE LETTER]
The specified drive letter is already used.
DRIVE LETTER: Drive letter
The system interrupts processing.
Specify another drive letter and re-execute.
The device with the specified drive letter is not a target device for AdvancedCopy Manager.
The device having the specified drive letter is not a target device of AdvancedCopy Manager.
The system interrupts processing.
Check the device having the specified drive letter and re-execute.
The drive could not be locked. Drive Letter=[DRIVE LETTER], Error=[ERROR]
An attempt to lock the drive failed.
DRIVE LETTER: Drive letter
ERROR: Error code and error location
The system interrupts processing.
Stop using the specified drive entirely and re-execute.
An environment setting cannot be determined. AdvancedCopy Manager has not been correctly installed.
The environment definition is incomplete. AdvancedCopy Manager is not normally installed.
The system interrupts processing.
Check the AdvancedCopy Manager file environment.
The OS is not supported.
The OS does not support the specified command.
The system interrupts processing.
Check the OS.
The device information file for AdvancedCopy Manager is not consistent with the system devices.
The contents of the AdvancedCopy Manager device information file are inconsistent with the system device configuration.
The system interrupts processing.
Obtain information of all devices with AdvancedCopy Manager and re-execute.
An invalid partition number was entered. Partition Number=[PARTITION NUMBER]
An invalid partition number was specified.
PARTITION NUMBER: Partition number
The system interrupts processing.
Check the partition number and re-execute.
The specified drive is not a target device of AdvancedCopy Manager.
The specified drive is not a target device of AdvancedCopy Manager.
The system interrupts processing.
Check the specified drive and re-execute.
The drive letter could not be released because it has been assigned to more than one device. Drive Letter=[DRIVE LETTER]
The assignment of specified drive letter couldn't be canceled because it has been assigned to multiple drives.
DRIVE LETTER: Drive letter
The system interrupts processing.
Check the status of drive letter assignment to the specified device, and re-execute.
The drive layout information could not be obtained. Device Number=[DEVICE NUMBER], Error=[ERROR]
Acquisition of drive layout information failed.
DEVICE NUMBER: Device number
ERROR: Error code
The system interrupts processing.
Check the device status.
The device information could not be obtained. Drive Letter=[DRIVE LETTER], Error=[ERROR]
Acquisition of device information failed.
DRIVE LETTER: Drive letter
ERROR: Error code and error location
The system interrupts processing.
Check the device status.
An unused drive letter was not found.
No free drive letter is found.
The system interrupts processing.
Free a drive letter and re-execute.
A drive letter could not be assigned. Drive Letter=[DRIVE LETTER], Target Path=[TARGET PATH], Error=[ERROR]
Drive letter assignment failed.
DRIVE LETTER: Drive letter
TARGET PATH: Character string of the target path of the drive to which a drive letter is to be assigned
ERROR: Error code
The system interrupts processing.
Check the device status and re-execute.
The command could not be executed because memory was insufficient.
Command execution failed because of a memory shortage.
The system interrupts processing.
Check the memory status. If a memory shortage is actually caused, increase the size of memory.
A drive letter could not be released. Drive Letter=[DRIVE LETTER], Target Path=[TARGET PATH], Error=[ERROR]
Cancellation of drive letter assignment failed.
DRIVE LETTER: Drive letter
TARGET PATH: Character string of the target path of the drive to which a drive letter is to be assigned
ERROR: Error code
The system interrupts processing.
Check the device status and re-execute.
A registry key could not be opened. Key=[REGKEY], Error=[ERROR]
An attempt to open the registry key failed.
REGKEY: Registry key
ERROR: Error code
The system interrupts processing.
Check the registry.
Device information could not be obtained. Error=[ERROR]
Acquisition of device information failed.
ERROR: Error code and error location
The system interrupts processing.
Check the device status.
The drive letter could not be assigned or released because another device has been mounted in a folder for the specified device.
A drive letter could not be assigned to or removed from the specified device because another device was mounted on the folder of the specified device.
The system interrupts processing.
Unmount the device from the folder of the specified device and then re-execute.
The drive letter could not be assigned or released because the specified device has been mounted in a folder for another device.
A driver letter could not be assigned to or removed from the specified device because the specified device was mounted on the folder of another device.
The system interrupts processing.
Unmount the specified device and re-execute.
Devices on the computer could not be scanned. Error=[ERROR]
An attempt to scan computer devices failed.
ERROR: Error code and error location
The system interrupts processing.
Check the status of computer devices.
The specified volume mount point could not be found. Volume Mount Point=[MOUNT POINT]
The specified mount point could not be allocated or deallocated because it could not be found on the computer.
MOUNT POINT: Mount point name
The system interrupts processing.
Verify that the specified mount point exists on the computer, specify a valid mount point, and then reexecute processing.
The specified directory is not empty. Mount Point Name=[MOUNT POINT]
No mount point can be allocated to the specified directory because it is not empty.
MOUNT POINT: Mount point name
The system interrupts processing.
Check the specified mount point, specify a valid mount point, and then reexecute processing.
The requested processing is already in progress.
The requested processing is already in progress.
The system interrupts processing.
If a problem exists in the current processing, stop or cancel the operation and execute the command again.
The copy destination volume cannot be used, because the synchronous processing was cancelled before it reached equivalency holding state.
The copy destination volume cannot be used, because the synchronous processing was cancelled before it reached equivalency holding state.
The system continues processing.
This is an informational message. No action is required.
The specified volume is in use in other processing. Volume Name=[VOLNAME]@[SVRNAME]
The specified volume is already in use in other processing.
VOLUME: Name of the volume used by another process
SVRNAME: Name of the server for the volume used by another process
The system interrupts processing.
Please wait to complete the processing to this volume by other commands. Or when processing of AdvancedCopy Manager is interrupted for a system failure etc., even if the command of AdvancedCopy Manager is not operating, this error comes out. In this case, please execute a resources adjustment command. Refer to the following manual for the details of a resources adjustment command.
"Resource adjustment command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified combination of volumes is not in the replication operation.
The specified volume combination is not in the replication operation (No information exists in the management data set).
The system interrupts processing.
Check the status of the specified volume and specify a correct volume.
The specified combination of volumes is in an error status.
The specified combination of volumes is in an error status.
The system interrupts processing.
A hardware trouble is suspected. Remove the cause for the hardware trouble and stop the replication operation using the replication release command.
"Replication cancellation command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
No entry exists to be displayed.
Either the specified volume is not in a replication operation or there is no volume in a replication operation.
The system interrupts processing.
Specify a correct volume name.
A script file for creating a replica could not be found. File Name=[FILENAME]
A script file for creating a replica could not be found.
FILENAME: File name of preprocessing or post processing script in which the error occurred
The system interrupts processing.
Stop all the operations and reinstall AdvancedCopy Manager.
An error occurred in the preprocessing script for creating a replica. Error Code=[ERROR]
An abnormality occurred in the preprocessing and postprocessing scripts for replica creation.
ERROR: Error code specified in the script
The system interrupts processing.
Check the contents of the preprocessing script for replication creation, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Replication" in the Operator's Guide.
An error occurred in the postprocessing script for creating a replica. Error Code=[ERROR]
An abnormality occurred in the postprocessing script for replica creation.
ERROR: Error code specified in the script
The system interrupts processing.
Check the contents of the postprocessing script for replication creation, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Replication" in the Operator's Guide.
The option is incorrect. Option=[OPTION]
The option is incorrect.
OPTION: Option in which the error occurred
The system interrupts processing.
Specify a correct parameter and execute the command again.
An argument of the option is incorrect. Option=[OPTION]
An argument of the option is incorrect.
OPTION: Option in which the error occurred
The system interrupts processing.
Specify a correct parameter and execute the command again.
An argument is required for this option. Option=[OPTION]
An argument is required for this option.
OPTION: Option in which the error occurred
The system interrupts processing.
Specify a correct parameter and execute the command again.
A command argument is incorrect.
Either a required command option is missing or an incorrect command argument is specified.
The system interrupts processing.
Specify a correct parameter and execute the command again.
The registry could not be read. Registry=[REGISTRY], Key=[KEY]
Failed to read the registry of the configuration management component.
REGISTRY: Name of registry in which the error occurred
KEY: Name of key in which the error occurred
The system interrupts processing.
Check that the environment settings of the configuration management function are correct and execute the command again.
The replication volume information could not be found.
The replication volume information could not be found.
The system interrupts processing.
Specify a correct replication volume and execute the command again.
The volume information could not be found.
The volume information could not be found.
The system interrupts processing.
Specify a correct volume and execute the command again.
The server information could not be found.
The server information could not be found.
The system interrupts processing.
Specify a correct server and execute the command again.
A mismatch exists in the resource information.
A mismatch exists in the resource information.
The system interrupts processing.
Execute the command again after executing the resource matching command with the r option specified. For details of the resource matching command, see the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
At least one volume must be connected to this server.
At least one volume must be connected to this server.
The system interrupts processing.
Execute the command again on the storage server to which the volume is connected.
The specified volume pair has already been registered as replication volume information.
The specified volume pair has already been registered as replication volume information.
The system interrupts processing.
Check that the parameter is correct and execute the command again. To change the attribute values (copy direction and operation server) of replication volume information, delete the replication volume information and execute the command again. For information on changing a replicate volume, see the following manual:
"Changing an original volume or replica volume," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The volume could not be set because it includes VTOC. Volume Name=[VOLNAME]@[SVRNAME]
The volume could not be set because it includes VTOC.
VOLUME NAME: Volume name
The system interrupts processing.
Use a volume that does not include VTOC.
If you change the device composition, refer to the following manual:
" Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The volume sizes do not match.
The volume sizes do not match.
The system interrupts processing.
Specify original and replica volumes with the same volume size. If you allow different volume sizes, specify the n option to disable the check on volume sizes. For details of the replicate volume information setting command, refer to the following manual:
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If you change the device composition, refer to the following manual:
" Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The basic information of the volume does not exist in the repository. Volume Name=[VOLNAME]@[SVRNAME]
The basic information of the specified volume does not exist in the repository or cannot be targeted.
VOLNAME: Name of volume on which the error occurred
SVRNAME: Name of server on which the error occurred
The system interrupts processing.
Check that the initial setup of AdvancedCopy Manager has been appropriately executed and execute the command again.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
An SQL error occurred during repository-access.
SQLSTATE: SQLSTATE value that indicates an error cause
The system interrupts processing.
Check the entry of SQLSTATE in the SymfoWARE manual, etc., take appropriate action, and execute the command again.
A volume with an area overlapping that of the specified volume has already been registered as an original volume or replica volume. Volume Name=[VOLNAME]@[SVRNAME]
A volume with an area overlapping that of the specified volume has already been registered as an original volume or replica volume.
VOLNAME: Name of volume on which the error occurred
SVRNAME: Name of server on which the error occurred
The system interrupts processing.
When you create multiple volumes (partitions) on the same disk, do not select overlapping areas.
The specified volume has been registered as a backup volume for the backup management function. Volume Name=[VOLNAME]@[SVRNAME]
The specified volume has been registered as a backup volume for the backup management function.
VOLNAME: Name of volume on which the error occurred
SVRNAME: Name of server on which the error occurred
The system interrupts processing.
The backup volume can be used only as an original volume or if one-directional copying has been specified. Check this point and execute the command again. For details of the replicate volume information display command, refer to the following manual:
"Replication information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volumes are already registered as the replication volumes. Original Volume Name=[ORG-VOLNAME]@[ORG-SVRNAME], Replica Volume Name=[REP-VOLNAME]@[REP-SVRNAME]
The specified volumes are already registered as the replication volumes.
ORG-VOLNAME: Name of source volume on which the error occurred
ORG-SRVNAME: Name of source volume on which the error occurred
REP-VOLNAME: Name of target volume on which the error occurred
REP-SVRNAME: Name of target volume on which the error occurred
The system interrupts processing.
To change the attribute value, delete it using the replication volume information deletion command and execute the replication volume information setup command again. For details of the replicate volume information setting command and replicate volume information deletion command, refer to the following manuals.
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Replication volume information deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified volume has not been defined as an original volume. Volume Name=[VOLNAME]@[SVRNAME]
The specified volume has not been defined as an original volume.
VOLNAME: Name of volume on which the error occurred
SVRNAME: Name of server on which the error occurred
The system interrupts processing.
Check the specified original volume and execute the command again.
No replication volume information exists.
No replication volume information exists.
The system interrupts processing.
Set up replication volume information and execute the command again.
The specified volumes have not been registered as the replication volumes. Original Volume Name=[ORG-VOLNAME]@[ORG-SVRNAME], Replica Volume Name=[REP-VOLNAME]@[REP-SVRNAME]
The specified volumes have not been registered as the replication volumes.
ORG-VOLNAME: Name of source volume on which the error occurred
ORG-SRVNAME: Name of source server on which the error occurred
REP-VOLNAME: Name of target volume on which the error occurred
REP-SVRNAME: Name of target server on which the error occurred
The system interrupts processing.
Specify a correct parameter and execute the command again.
The replication volume information could not be deleted. This is because the synchronization processing is in progress.
The replication volume information could not be deleted. This is because the synchronization processing is in progress.
The system interrupts processing.
Stop the synchronization processing and execute the command again.
The replication volume information could not be deleted. This is because this server is not an operation server.
The replication volume information could not be deleted. This is because this server is not an operation server.
The system interrupts processing.
Execute the command again on the operation server.
An operation server needs to be specified for server-to-server replication.
An operation server needs to be specified for server-to-server replication.
The system interrupts processing.
Execute the replication volume information setup command with the -o option to specify an operation server. For details of the replicate volume information setting command, refer to the following manual:
"Replication volume information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This command cannot be run. This is because this server is not an operation server.
This command must be executed on an operation server.
The system interrupts processing.
Execute the command again on the operation server.
Replication cannot be forcibly cancelled on an operation server.
Forcibly cancel replication only on a server other than an operation server.
The system interrupts processing.
Execute the command again on a server other than the operation server.
The replication volume information could not be deleted. This is because the snapshot processing is in progress.
The replication volume information could not be deleted. This is because the snapshot processing is in progress.
The system interrupts processing.
Execute the command again after the snapshot processing is completed or the snapshot processing is stopped.
No volume with multiple mount points are supported.
No volume with multiple mount points are supported.
The system interrupts processing.
Set up one or less mount point and execute the command again.
The remote copy function cannot be used for the specified volumes. Original Volume Name=[ORG-VOLNAME]@[ORG-SVRNAME], Replica Volume Name=[REP-VOLNAME]@[REP-SVRNAME]
The remote copy function cannot be used for the specified volumes.
ORG-VOLNAME: Name of source volume on which the error occurred
ORG-SRVNAME: Name of source server on which the error occurred
REP-VOLNAME: Name of target volume on which the error occurred
REP-SVRNAME: Name of target server on which the error occurred
The system interrupts processing.
Check that the remote copy function is enabled on the disk array unit in which the specified volume exists and that the connection status between the disk array units is correct.
The replication processing could not be started. This is because this server is not an operation server.
The replication processing could not be started. This is because this server is not an operation server.
The system interrupts processing.
Execute the command again on the operation server.
The replica could not be created. This is because this server is not an operation server.
The replica could not be created. This is because this server is not an operation server.
The system interrupts processing.
Execute the command again on the operation server.
The specified volume is in a HALT status. An error occurred in remote copying.
The specified volume is in a HALT status. An error occurred in remote copying.
The system interrupts processing.
Remove the cause of a hardware trouble.
Even if it copes with it, when a state is not improved, collect"Collecting maintenance resources" described in the manual and contact a Fujitsu engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The mount point of the volume could not be acquired.
The mount point of the volume could not be acquired.
The system interrupts processing.
Check the mount point status.
The replica could not be created. This is because an equivalency holding state is not reached.
The replica could not be created. This is because an equivalency holding state is not reached.
The system interrupts processing.
Check the synchronization processing status and execute the command again.
The synchronization processing in an opposite direction to the specified one is in progress. Original Volume Name=[ORG-VOLNAME]@[ORG-SVRNAME], Replica Volume Name=[REP-VOLNAME]@[REP-SVRNAME]
The synchronization processing cannot be started if the synchronization processing in an opposite direction is in progress.
ORG-VOLNAME: Name of source volume on which the error occurred
ORG-SRVNAME: Name of source server on which the error occurred
REP-VOLNAME: Name of target volume on which the error occurred
REP-SVRNAME: Name of target server on which the error occurred
The system interrupts processing.
Check the synchronization processing status and execute the command again.
The replication resource file may be corrupted. Please retry with the r option.
The replication resource file may be corrupted. Please retry with the r option.
The system interrupts processing.
Execute the command again with the r option specified. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The SDX object status for the source volume is illegal.
The SDX object status for the source volume is illegal.
The system interrupts processing.
Check the status of the copy source volume and execute the command again.
The SDX object status for the destination volume is illegal.
The SDX object status for the destination volume is illegal.
The system interrupts processing.
Check the status of the copy destination volume and execute the command again.
The specified volumes have mutually overlapping area.
The specified volumes have mutually overlapping area.
The system interrupts processing.
When you create multiple volumes (partitions) on the same disk, do not select overlapping areas.
If you change the device composition, refer to the following manual:
"Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The replication volume information could not be deleted. This is because the snapshot processing cannot be confirmed. Error=[ERROR]
The replication volume information cannot be deleted because an error occurred during a check of the execution status of the snapshot processing.
ERROR : Error code
The system interrupts processing.
See Appendix A, "Detail Error Messages of the GR Series," and take appropriate action based on the description of action to be taken.
This Command Parameter requires the Xdevmap option.
This Command Parameter requires the Xdevmap option.
The system interrupts processing.
Specify the Xdevmap option and execute the command again.
The path to the volume mount point could not be acquired. PATH=[PATH]
The path to the volume mount point could not be acquired.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
The path could not be converted to a device name for AdvancedCopy Manager.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
The same database name cannot be specified multiple times.
DBNAME : Database name in which the error occurred
The system interrupts processing.
Check the specified database name and then re-execute processing.
A backup volume is specified as backup destinations for plural database volumes. Backup Volume Name=[BVNAME]
A backup volume is specified as backup destinations for plural database volumes.
BVNAME : Backup volume name in which the error occurred
The system interrupts processing.
Check the contents of the device map file and then re-execute processing.
The m option cannot be specified if all backup volumes exist in this server.
The m option cannot be specified if all backup volumes exist in this server.
The system interrupts processing.
Re-execute processing without specifying the m option.
The operation server in SQL Server management must be the original server. Original Volume Name=[ORG-VOLNAME]@[ORG-SVRNAME], Replica Volume Name=[REP-VOLNAME]@[REP-SVRNAME]
The operation server in SQL Server management must be the original server.
ORG-VOLNAME : Original volume name in which the error occurred
ORG-SVRNAME : Original volume server name in which the error occurred
REP-VOLNAME : Replica volume name in which the error occurred
REP-SVRNAME : Replica volume server name in which the error occurred
The system interrupts processing.
Change the definition of the replication volume information, then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME], Error=[ERROR]
An error occurred in the backup processing for the database.
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
ERROR : Error code
The system interrupts processing.
Respond to the message which is output before this message, and then re-execute processing.
Making a replica failed. Command=[CMD-LINE]
Making a replica failed.
CMD-LINE : Command in which the error occurred
The system interrupts processing.
Respond to the message which is output before this message, and then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME]
The file names of the database could not be acquired.
[Parameter:]
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
The system interrupts processing.
Check the status of the database, and then re-execute processing.
Backup processing was interrupted.
Backup processing was interrupted.
The system interrupts processing.
Respond to the message which is output before this message, and then re-execute processing.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The system interrupts processing.
The maximum number of databases capable of performing backup is 64. Make the number of the databases to be equal to or less than 64.
The b option cannot be specified if not halt state.
The b option can be used only with the HALT status.
Reexecute the command without specifying the b option.
Copy processing cannot be cancelled, because halt state.
Copy processing in the HALT status cannot be stopped.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The replication operation which used except SDX object and SDX object cannot be performed.
A replication operation that uses an SDX object and a volume other than the SDX object cannot be performed.
Specify an SDX object for the SDX object replication destination.
For the replication destination of a volume other than an SDX object, specify a volume that is not an SDX object.
The server-to-server replication function cannot be used in the SDX object.
Replication between servers of an SDX object is not supported.
Operate the SDX object within a server.
The original volume and the replica volume should belong to same class. Original Volume Name=[ORIGINAL VOLUME NAME], Replica Volume Name=[REPLICA VOLUME NAME]
The replication source volume and replication destination volume must belong to the same class.
ORIGINAL VOLUME NAME : original volume
REPLICA VOLUME NAME : replica volume
Specify volumes that belong to the same class for the replication source volume and replication destination volume.
The original volume and the replica volume should belong to a different group. Original Volume Name=[ORIGINAL VOLUME NAME], Replica Volume Name=[REPLICA VOLUME NAME]
The replication source volume and replication destination volume must belong to different groups.
ORIGINAL VOLUME NAME : original volume
REPLICA VOLUME NAME : replica volume
For the replication source volume and replication destination volume, specify volumes that belong to different groups.
For a single volume, however, for the replication source volume and replication destination volume, specify volumes that belong to different disks.
The specified combination of volumes is not execute synchronization processing.
This command cannot be run because synchronous processing has not been performed.
Interrupts processing.
Start synchronous processing and then rerun this command.
Because the direction of the copy of replication volume is one direction, the reverse of synchronization processing cannot be done.
You cannot reverse synchronous processing because the copy direction of the replication volume is set to "unidirectional."
Interrupts processing.
Stop synchronous processing by using the replication release command, delete replication volume information by using the replication volume information deletion command, and then set the copy direction to "bidirectional" by using the replication volume information setting command.
This command cannot be run because no box-tobox replication.
This command cannot be run because the replication is not the inter-cabinet replication.
Interrupts processing.
Check if the replication volume is in the inter-cabinet environment.
The specified combination of volumes is not in the replication establishment.
The combination of the specified replication volumes is not in replication establishment status.
Interrupts processing.
Put the replication volumes into replication establishment status and then rerun.
The Run cannot be performed because the operation Statuses of the Volume in the Group are different.
The command cannot be executed because the volumes in the group do not all have the same operation status.
Interrupts processing.
Review the operation status of each volume in the group and then rerun the command.
If multiple snapshot replications are to be created on a group basis, synchronous processing must not be performed on any volumes in the group.
To create multiple synchronous replications on a group basis, all of the volumes in the group must be in an equivalency maintenance state.
The specified group is not in the replication operation.
The specified group is not in a replication operation.
Interrupts processing.
Check the status of the specified group, and then specify a correct group.
The group that the volume belongs to is excluded. Group Name=[GROUP-NAME]
The group that the volume belongs to is excluded.
GROUP-NAME : Group name
Interrupts processing.
Wait for another command to complete processing on the group (that the volume belongs to) , and then rerun the command.
A volume include in the group is excluded. Group Name=[GROUP-NAME], Volume Name=[VOLNAME]@[SVRNAME]
A volume included in the group is excluded.
GROUP-NAME :Group name
VOLNAME :Volume name
SERVER NAME : Server name
Interrupts processing.
Wait for another command to complete processing on the volume, and then rerun the command.
The group is excluded. Group Name=[GROUP-NAME]
The group is excluded.
GROUP-NAME :Group name
Interrupts processing.
Wait for another command to complete processing on the group, and then rerun the command.
The group configuration is invalid. Group Name=[GROUP-NAME]
The group configuration is invalid.
GROUP-NAME :Group name
Interrupts processing.
Review the group configuration and then rerun the command.
Refer to the following manual for more information on group configurations.
"Creating groups" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Synchronization reverse processing is already in progress.
Synchronization reverse processing is already in progress.
Interrupts processing.
If there is a problem with the current processing, stop the operation and then rerun the command.
The specified server has an original or replica volume. Server Name=[SERVER NAME]
The specified server has an original or replica volume.
SERVER NAME: Server name
The system interrupts processing.
Delete the replication volume information for the specified server and execute the command again.
The specified device has been defined as an original or replica volume. Device Name=[DEVICE NAME]
The specified device has been defined as an original or replica volume.
DEVICE NAME: Device name
The system interrupts processing.
Delete the replication volume information for the specified device and execute the command again.
The server information could not be acuired. Server Name=[SERVER NAME], Error=[ERROR]
Obtaining server information failed.
SERVER NAME : server name
ERROR : error code
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Concurrent suspend failed. Session ID=[SESSION-ID], Reason=[REASON]
If there is a problem with the current processing, stop or cancel the operation and then rerun the command.
SESSION-ID :ID for the EC session where the error occurred
REASON :Reason why the error occurred
The system interrupts processing.
Refer to the following manual, collect the data necessary to resolve the problem, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The REC buffer is not set. Volume Name=[VOLNAME]
No REC buffer has been set up on the device where the specified volume resides.
VOLNAME : Volume name
Interrupts processing.
Set up an REC buffer on the device where the specified volume resides, and then execute the command again.
An alternative path is required.
Logical volumes need to be specified using an alternative path.
The system interrupts processing.
Specify an alternative path and then execute the command again.
The REC buffer could not be found. ID=[ID]
There is no REC buffer with the specified ID.
ID : Buffer ID
The system interrupts processing.
Specify the correct ID and then execute the command again.
An unexpected error occurred. Thread ID=[THREAD-ID], Detected API=[API-NAME], Error=[ERROR]
An unexpected error occurred.
THREAD-ID : Thread ID of the thread in which the error occurred
API-NAME : API name in which the error occurred
ERROR : Error code
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Volume lock is not held.
A volume is not locked.
No action is needed because this message is a report.
The corresponding physical volume does not exist. Logical Volume Name=[LVNAME]
The corresponding physical volume does not exist.
LVNAME : Name of the logical volume where an error occurred
A logical volume was deleted after it was registered with the backup management function. This volume cannot be used. Use the device information setting command (swstdevinfoset) to delete definition information accordingly.
This command cannot be run because the logical volume spans multiple physical volumes. Logical Volume Name=[LVNAME]
The command cannot be executed because a logical volume extends over multiple physical volumes.
LVNAME : Name of the logical volume where an error occurred
Configuration information of a logical volume was changed after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The configuration of this logical volume is not supported. Logical Volume Name=[LVNAME]
The configuration of this logical volume is not supported.
LVNAME : Name of the logical volume where an error occurred
Configuration information of a logical volume was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The corresponding physical volume does not exist. Volume Group Name=[VGNAME]
The corresponding physical volume does not exist.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
It is deleted after a volume group is registered into a backup management function or a replication management function. This volume group cannot be used. Delete definition information using a device information setting command (swstdevinfoset) or a replicate volume information deletion command (swsrpdelvol).
This command cannot be run because the volume group spans multiple physical volumes. Volume Group Name=[VGNAME]
This command cannot be run because the volume group spans multiple physical volumes.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
Configuration information of a volume group was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The configuration of this volume group is not supported. Volume Group Name=[VGNAME]
The configuration of this volume group is not supported.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
Configuration information of a volume group was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME NAME]
Locking the volume failed.
ERROR: Error code and error-detection point
VOLUME NAME: Name of the volume with an error
The system interrupts processing.
Error code 5 (FSCTL_LOCK_VOLUME) occurs when a volume with an error is used by another process (application or service). In such a case, stop the process that is using the volume with an error by setting the volume to have no process, and re-execute.
A lock processing error may occur because of a temporary conflict between the volume access by the other process and the volume lock processing of AdvancedCopy Manager. In this event, work around the error by changing LockRetryNumber and LockRetryInterval in the volume locking specification file used. Then, with LockForceMode set to on, the mounting of the volume is forcibly canceled and the lock processing can continue in a state in which all file handles of the other process are invalid.
For information on the volume locking specification file used, see Section C.2.4, "Copy source volume locking specification file," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [For Windows].
If the above actions cannot handle this error or the error code is other than 5(FSCTL_LOCK_VOLUME), then see the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer:
"Collecting maintenance information," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The setting value of the lock specification file is incorrect. File Name=[FILE NAME], Section Name=[SECTION NAME], Key Name=[KEY NAME], Value=[KEY VALUE]
A setting value is invalid in the volume locking specification file used.
FILE NAME: Name of the volume locking specification file with an error
SECTION NAME: Name of the section with an error
KEY NAME: Name of the erroneous item
KEY VALUE: Setting value of the erroneous item
The system interrupts processing.
Make sure that descriptions in the volume locking specification file have no error, while referring to "Creating a copy source volume locking specification file," in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
The specified volume is currently in use. Volume Name=[VOLUME NAME]
The specified volume is being used by another process.
VOLUME NAME: Name of the volume with an error
The system interrupts processing.
Wait until processing of this volume by another command is completed.
An error occurred in the process of locking a volume of the communication service. Error=[ERROR]
An error occurred during processing for obtaining a communication service lock.
ERROR : error code
An error occurred during processing for obtaining a communication service lock.
System administrator response
See "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
An error occurred in the process of unlocking a volume of the communication service. Error=[ERROR]
An error occurred during processing for releasing a communication service lock.
ERROR : error code
See "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
An error occurred in the process of aquiring a lock status of the communication service. Error=[ERROR]
An error occurred during processing for obtaining communication service lock information.
ERROR : error code
Refer to "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
The GDS volume should be the same size.
GDS volumes must be the same size.
Specify a copy destination volume that is the same size as the copy source volume.
The shadow class in SDX object cannot be used. Class Name=[CLASS NAME]
An SDX object in the shadow class cannot be used.
CLASS NAME : class name
Specify an SDX object that is not in the shadow class.
The SDX object of the stripe type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the stripe type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
The SDX object of the concatenation type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the concatenation type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
This option cannot be used for volume which is not SDX object. Option=[OPTION]
This option can be used only for SDX object volumes.
OPTION : option
Specify this option only for SDX object volumes.
It failed in running synchronization process. GDS Command=[GDS COMMAND]
Starting synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in resume synchronization process. GDS Command=[GDS COMMAND]
Restarting synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in suspend synchronization process. GDS Command=[GDS COMMAND]
Suspending synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in running snapshot process. GDS Command=[GDS COMMAND]
Starting snapshot processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in stopping copy process. GDS Command=[GDS COMMAND]
Stopping copy processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in cancel copy process. GDS Command=[GDS COMMAND]
Cancelling copy processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in remove proxy. GDS Command=[GDS COMMAND]
Releasing the proxy failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
Failed to execute the GDS command. Command=[COMMAND]
Executing a GDS command failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in active volume. Class Name=[CLASS NAME], Volume Name=[VOLUME NAME]
Starting a volume failed.
CLASS NAME : class name
VOLUME NAME : volume name
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in stopping volume. Class Name=[CLASS NAME], Volume Name=[VOLUME NAME]
Stopping a volume failed.
CLASS NAME : class name
VOLUME NAME : volume name
Take action according to the message output immediately prior to this message, and reexecute processing.
A SDX object information could not be acquired. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Obtaining SDX object information failed.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Check the status of the SDX object.
Because the relation between Master and Proxy has been established between source object and target object, the Run of the copy processing cannot be done. Class Name=[CLASS NAME], Source Object Name=[SOURCE OBJECT NAME], Target Object Name=[TARGET OBJECT NAME]
Copy processing cannot be executed because a master-and-proxy relationship has been established between the copy source object and the copy destination object.
CLASS NAME : class name
SOURCE OBJECT NAME : source object name
TARGET OBJECT NAME : target object name
Specify objects that have no master-and-proxy relationship.
Copy processing cannot be executed because it belongs to disk group as which two volume is the same. Disk Group Name=[DISK GROUP NAME]
Copy processing cannot be executed because two volumes belong to the same disk group.
DISK GROUP NAME : disk group
Specify a volume in a different disk group. Use the sdxinfo command to check the disk group to which a volume belongs.
Copy processing cannot be executed because the target object is a master object of other Proxy. Class Name=[CLASS NAME], Target Object Name=[TARGET OBJECT NAME], Proxy Object Name of Target Object=[PROXY OBJECT NAME OF TARGET OBJECT]
Copy processing cannot be executed because the copy destination object becomes the master object of another proxy.
CLASS NAME : class name
TARGET OBJECT NAME : target object name
PROXY OBJECT NAME OF TARGET OBJECT : proxy object name
Make sure that the copy destination object is not the copy source of another SDX object.
Copy processing cannot be executed because the total number of slices comprising the master volume, and the slices comprising the proxy volume that is related to the master volume, must not exceed thirty-two. Class Name=[CLASS NAME], Source Volume Name=[SOURCE VOLUME NAME]
Copy processing cannot be executed because the number of slices that constitute a copy source volume and the number of slices that constitute all copy destination volumes linked to the copy source volume add up to a total of 33 or more.
CLASS NAME : class name
SOURCE VOLUME NAME : source volume name
Take care so that the total number of slices does not exceed 32.
Copy processing cannot be executed because the source object is a proxy object of other Master. Class Name=[CLASS NAME], Source Object Name=[SOURCE OBJECT NAME], Master Object Name of Source Object=[MASTER OBJECT NAME OF SOURCE OBJECT]
Copy processing cannot be executed because the copy source object becomes the proxy object of another master.
CLASS NAME : class name
SOURCE OBJECT NAME : source object name
MASTER OBJECT NAME OF SOURCE OBJECT : master object name
Make sure that the copy source object is not the copy destination of another SDX object.
Copy processing cannot be executed because copying slice exists. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Copy processing cannot be executed because a slice is being copied.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Wait for the copying of the slice to be completed, and reexecute processing.
Copy processing cannot be executed because temporarily detach slice exists. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Copy processing cannot be executed because a slice is in the temporary isolation state.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Incorporate the slice in the temporary isolation state, and reexecute processing.
Processing cannot be executed because source volume status of INVALID. Class Name=[CLASS NAME], Source Volume Name=[SOURCE VOLUME NAME]
Processing cannot be executed because the copy source volume is in the INVALID state.
CLASS NAME : class name
SOURCE VOLUME NAME : source volume name
Use another normal volume to restore the copy source volume. Alternatively, refer to the PRIMECLUSTER(TM) Global Disk Services Guide, and restore the copy source volume.
Processing cannot be executed because the relation between master and proxy of source object and target object is not the part status. Class Name=[CLASS NAME], Master Object Name=[MASTER OBJECT NAME], Proxy Object Name=[PROXY OBJECT NAME]
Processing cannot be executed because the master-and-proxy relationship between the copy source object and the copy destination object is not in the separation state.
CLASS NAME : class name
MASTER OBJECT NAME : master object name
PROXY OBJECT NAME : proxy object name
Check the states of the copy source object and copy destination object.
The target object cannot use a hardware copy function because of mirror composition. Class Name=[CLASS NAME], Target Object Name=[TARGET OBJECT NAME]
The hardware copy function cannot be used because the copy destination object has a mirroring configuration.
CLASS NAME : class name
TARGET OBJECT NAME : target object name
Specify the -Xgds-softcopy option, and use the GDS software copy function.
A hardware copy function cannot be used because it belongs to the mirror group that a lower level group is connected. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
The hardware copy function cannot be used because a lower-level group belongs to a connected mirror group.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify the -Xgds-softcopy option, and use the GDS software copy function.
The specified volume is an error in GDS. Master Volume Name=[MASTER VOLUME NAME], Proxy Volume Name=[PROXY VOLUME NAME]
An error occurred at GDS of the specified volume.
MASTER VOLUME NAME : master volume name
PROXY VOLUME NAME : proxy volume name
After eliminating the cause of the error that occurred at GDS, take action as follows:
If backup synchronous processing has been executed, use the replication cancellation command (swsrpcancel) to cancel the replication processing.
A GDS Information could not be acquired.
Obtaining GDS information failed.
Take action according to the message output immediately prior to this message, and reexecute processing.
The SDX object of the switch type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the switch type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
This function cannot be used for SDX object.
The SDX object cannot use this function.
Interrupts processing.
Specify an object other than the SDX object.
The feature not supported in this disk array device. Function Name=[FUNCTION NAME]
This disk array unit does not support the displayed function.
FUNCTION NAME: Function name
Any of the following function names is displayed:
[Mode Change]: Mode change function
[Stack Mode]: Stack mode function
[Consistency Mode]: Consistency mode function
[Reverse]: Synchronous processing reverse function
Interrupts processing.
Check if this disk array unit supports the function displayed in the function name parameter.
Flushing filesystem buffers failed. Error=[ERROR], Volume Name=[VOLUME NAME]
Flushing of the file system buffer failed.
ERROR: Error code and error-detection point
VOLUME NAME: Erroneous volume name
The system interrupts processing.
See the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE):
Section 10.2.2, "Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide [For Windows]
The backup synchronization processing is already in progress for the storage group: [STORAGE GROUP NAME].
The backup synchronization processing is already in progress for the storage group.
STORAGE GROUP NAME: Storage group name
This is an informational message. No action is required.
No shadow copy exists to be displayed.
The shadow copies to be displayed are not found.
No action is required because this is an informational message.
Synchronization processing is already in progress. Storage Group Name=[STORAGE-GROUP-NAME]
Synchronization processing on the specified storage group is already in progress.
STORAGE-GROUP-NAME: The name of the target storage group
The system continues processing.
No response is required because this is an information message.
The storage group: [STORAGE GROUP NAME] does not exist.
The storage group specified for Exchange Server does not exist.
STORAGE GROUP NAME: Storage group name
Check whether the specified storage group name is registered.
Rollforward cannot be done since both the log files and database files exist on the same device for the storage group: [STORAGE GROUP NAME].
The log file in the storage group exists on the same device as the database file. If the log file exists on the same device as the database file, restoration in roll-forward mode cannot be executed because the log file restored as a result of restoration overwrites the latest log file (the original data is lost).
STORAGE GROUP NAME: Storage group name
Execute the restore execution command (swstrestore_exchange) with the -point option (point-in-time mode) specified.
If restoration is to be performed in roll-forward mode in the future, allocate a log file to a device different from that for the database.
The registered storage group information for the storage group: [STORAGE GROUP NAME] does not exist.
Storage group information is not registered.
STORAGE GROUP NAME: Storage group name
If database information is not registered, execute the database information registration command (swstdbinfo_exchange) to register storage group information.
The information about the storage group: [STORAGE GROUP NAME] has changed since last registered information.
Storage group configuration information has been changed.
STORAGE GROUP NAME : Storage group name
Execute the database information registration command (swstdbinfo_exchange) to register the latest storage group information.
Illegal option [OPTION] is used.
An invalid option was specified with the command.
OPTION: Specified option
Check the usage of the command.
Incorrect Parameter for option [OPTION].
An invalid parameter was passed to the specified option.
OPTION: Specified option
Check the usage of the command.
Incorrect number of arguments.
An invalid argument number was passed to the command.
Check the usage of the command.
The options [OPTION 1] and [OPTION 2] can not be used together.
The specified options cannot be specified concurrently.
OPTION 1: Specified option 1
OPTION 2: Specified option 2
Check the usage of the command.
The option [OPTION] is mandatory.
A required option is not specified.
OPTION: Required option
Check the usage of the command.
Roll Forward method of Restore is not possible since circular logging is enabled for the storage group: [STORAGE GROUP NAME].
The restore execution command (swstrestore_exchange) was executed with the -roll option specified for the storage group for which the recycle log option was specified.
If the amount of data in the log file exceeds the specified limit, the recycle log option specified for an exchange system manager storage group overwrites the oldest log entry with a new log entry. When the recycle log option is specified, not all log files may be applied and therefore roll-forward restoration cannot be performed.
STORAGE GROUP NAME: Storage group name
Execute the restore execution command (swstrestore_exchange) with the -point option specified.
Mount of the storage group: [STORAGE GROUP NAME] could not be completed since one or more of the stores could not be mounted.
MS Exchange returned an error while a database was mounted.
STORAGE GROUP NAME: Storage group name
Check whether the service of Exchange Server is active.
Execute the device display command (swstdevdisp_exchange) for the storage group to check the location of the CHK file. Check whether a CHK file exists in the specified path.
If this error occurs during execution of the restore execution command (swstrestore_exchange) or backup execution command (swstbackup_exchange), the error cause is probably a corrupted file. Execute the data check command (swstchkdata_exchange) for the storage group to check the previous backup for consistency.
Execute the restore execution command (swstrestore_exchange) by using the consistent backup data to restore the database.
Dismount of the storage group: [STORAGE GROUP NAME] could not be completed since one or more of the stores could not be dismounted.
MS Exchange returned an error while a database was dismounted.
STORAGE GROUP NAME: Storage group name
Check whether the service of Exchange Server is active.
Unable to access Exchange Information.
Exchange Server could not be accessed.
Check the following.
Check whether the user who executed the command belongs to the Administrators group and the Domain Admins group.
When Exchange Server is employed on MSCS, Check whether the evs option is properly set as the command.
Check whether Exchange Server is properly installed on the machine on which this command is executed.
Check whether the service of Exchange Server is active.
Check whether a machine on which Exchange Server is installed exists in the network.
Select Exchange System Manager, Tool, Monitor and Status, and then Status Window to check the status of Exchange Server.
If a problem is found as a result of the above checks, collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
The registered information of the storage group: [STORAGE GROUP NAME] is incorrect.
The file containing the registration information for STORAGE GROUP NAME is corrupted.
STORAGE GROUP NAME: Storage group name
When cluster employment has not been carried out, please execute a database information registration command (swstdbinfo_exchange) after deleting <environmental setting directory> \etc\backup\data\exchange\ <STORAGE GROUP NAME> .dat.
When cluster employment is being carried out, please execute a database information registration command (swstdbinfo_exchange) after deleting <shared disk>:\etc\opt\swstorage\etc\backup\data\exchange\ <STORAGE GROUP NAME> .dat.
Registered device information for AdvancedCopy Manager does not exist.
The transaction volume is not registered in the file that contains the registration information for a transaction volume.
Register device information for AdvancedCopy Manager and then reexecute the command.
The log file [LOG FILE NAME] was not found.
Log file [LOG FILE NAME] is not found.
LOG FILE NAME: Log file name with a path
To perform roll-forward restoration, all log files from the one backed up previously to the current one must exist.
Check whether a log file exists on the specified path. If a normal log file exists, copy it to the indicated path and reexecute. If not, perform restoration in point-in-time mode.
Roll forward restore cannot continue because of the problems in log files for the storage group: [STORAGE GROUP NAME].
Roll-forward restoration cannot be continued because a problem occurred in the log file.
STORAGE GROUP NAME: Storage group name
Execute the exchange command "ESEUTIL /ML E0n" (n is a storage group number) while the storage group is dismounted. Check the error information displayed and take corrective action.
Roll forward restoration cannot continue since the backup information is inconsistent.
Roll-forward restoration cannot be continued because backup information is inconsistent.
Execute restoration in -point mode based on the normal generation backup.
The current log file of the storage group: [STORAGE GROUP NAME] is not found.
The current log file of the specified storage group is not found in the path that was returned from Exchange Server.
STORAGE GROUP NAME: Storage group name
Use the exchange system manager to obtain the log file path of the storage group. Check whether the E0n.LOG file exists in the path obtained from the exchange manager. If the drive can be accessed, do as follows:
If the database information registration command (swstdbinfo_exchange) was once executed, use the exchange system manager to check whether a mailbox store or public store exists in the storage group. If no store exists, create a mailbox or public store and mount the store for log file creation. If some stores exist, mount one store.
If the database information registration command (swstdbinfo_exchange) has never been executed and the log file location is known, set the file in the actual log path. Use the exchange system manager to try to mount a store. If no store is mounted, restore the last backup data and execute the database information registration command (swstdbinfo_exchange). If the same message is displayed again, contact a Fujitsu engineer.
AdvancedCopy Manager operation has failed.
An error occurred during execution of a AdvancedCopy Manage command.
Take the corrective action indicated by the output message.
No Storage group exists in the exchange server.
No storage group exists for Exchange Server.
Create a storage group for Exchange Server and execute the command.
There are no mailbox store and public store in the storage group: [STORAGE GROUP NAME].
No database exists for the storage group.
STORAGE GROUP NAME: Storage group name
Create a database for the storage group specified for Exchange Server and execute the command.
The log file [LOG FILE NAME] is corrupted.
Roll-forward restoration cannot be performed because the log file is inconsistent.
LOG FILE NAME: Log file name with a path
Roll-forward restoration cannot be performed. Perform restoration in point mode.
Specified storage group is in use by other processings. Storage Group Name=[STORAGE-GROUP-NAME]
The specified storage group is being used for other processing.
SERVER NAME: Exchange server name
STORAGE GROUP NAME: Storage group name
Wait until other command processing for this storage group is finished.
A backup volume is specified as backup destinations for plural database volumes. Backup Volume Name=[BVNAME]
One backup volume is specified as a target backup volume of multiple database volumes.
BVNAME: Backup volume name
Check the contents of the device map file and reexecute.
Restoration cannot be done, because the synchronization processing from an original volume to a replica volume is in progress. Storage Group Name=[STORAGE GROUP NAME]
Restoration cannot be performed because synchronous processing is being executed.
STORAGE GROUP NAME: Storage group name
Stop synchronous processing and reexecute.
The y opiton cannot be specified if all the original and replica volumes exist in the same unit.
The y option cannot be specified when all original and replica volumes exist in the same cabinet.
If all original and replica volumes exist in the same cabinet, execute the command without the y option specified.
The m option cannot be specified if all backup volumes exist in this server.
The m option cannot be specified when all backup volumes exist on the local server.
Reexecute the command without the m option specified.
The y option cannot be specified if synchronization processing is restarted. Original Volume Name=[ORG VOL NAME]@[ORG SVR NAME], Replica Volume Name=[REP VOL NAME]@[REP SVR NAME]
The y option cannot be specified to restart synchronous processing.
ORG VOL NAME: Original volume name
ORG SVR NAME: Original volume server name
REP VOL NAME: Replica volume name
REP SVR NAME: Replica volume server name
Reexecute the command without the y option specified.
Copy processing is in an error status. Original Volume Name=[ORG VOL NAME]@[ORG SVR NAME], Replica Volume Name=[REP VOL NAME]@[REP SVR NAME]
Copy processing is faulty.
ORG VOL NAME: Original volume name
ORG SVR NAME: Original volume server name
REP VOL NAME: Replica volume name
REP SVR NAME: Replica volume server name
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Copy processing is in a HALT status. An error occurred in remote copying. Original Volume Name=[ORG VOL NAME]@[ORG SVR NAME], Replica Volume Name=[REP VOL NAME]@[REP SVR NAME]
Copy processing is in HALT state. An error occurred during remote copying.
ORG VOL NAME: Original volume name
ORG SVR NAME: Original volume server name
REP VOL NAME: Replica volume name
REP SVR NAME: Replica volume server name
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Copy processing cannot be cancelled, because it does not exist. Storage Group Name=[STORAGE GROUP NAME]
Termination of copy processing failed because the specified copy processing was not found.
STORAGE GROUP NAME: Storage group name
Check the copy status and copy direction of the specified volume and reexecute.
The operation server in Exchange management must be the original server. Original Volume Name=[ORG VOL NAME]@[ORG SVR NAME], Replica Volume Name=[REP VOL NAME]@[REP SVR NAME]
The operating server for exchange operation must be an original volume server.
ORG VOL NAME: Original volume name
ORG SVR NAME: Original volume server name
REP VOL NAME: Replica volume name
REP SVR NAME: Replica volume server name
Change the definition of replication volume information and reexecute.
Multiple backup server configuration is not supported. Storage Group Name=[STORAGE-GROUP-NAME]
A multiple backup server configuration is not supported.
STORAGE-GROUP-NAME : Name of the storage group in which an error occurred
Check the backup server settings.
The information about the backup server is not registered in replication function. Storage Group Name=[STORAGE-GROUP-NAME], Backup Server Name=[BACKUP-SERVER-NAME]
Backup server information is not registered in the replication function.
STORAGE-GROUP-NAME: Name of the storage group in which an error occurred
BACKUP-SERVER-NAME: Name of the backup server in which an error occurred
Use the replication volume information setting command (swsrpsetvol) to register the transaction volume and backup volume that are used for the operation.
Deleting the disk partitions failed. Error=[ERROR], Disk Name=[DISK-NAME]
Disk partitions cannot be deleted.
ERROR : Error code and the location where an error was detected
DISK-NAME : Name of the disk on which an error occurred
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in VSS processing. Processing Phase=[PROC-PHASE], Detected API=[DETECTED-API], Error=[ERROR]
An error occurred during VSS processing.
PROC-PHASE : Processing phase (processing step) in which an error occurred
DETECTED-API : API in which an error occurred
ERROR : Error code
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Writer Metadata Document could not be acquired. Exchange Server Name=[EXCHG-SVR-NAME], Storage Group Name=[STORAGE-GROUP-NAME]
An attempt to obtain the writer metadata document failed.
EXCHG-SVR-NAME : Name of the Exchange server in which an error occurred
STORAGE-GROUP-NAME : Name of the storage group in which an error occurred
Check whether:
The processing target storage group is mounted.
The Exchange Information Store service is active.
If the above problems are not found, collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Exchange writer is in error status. Processing Phase=[PROC-PHASE], Instance ID=[INSTANCE-ID], Status=[STATUS]
The Exchange writer failed.
PROC-PHASE : Processing phase (processing step) in which an error occurred
INSTANCE-ID : Instance ID of the Exchange writer that failed
STATUS : Exchange writer status code
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The writer status could not be acquired. Processing Phase=[PROC-PHASE]
An attempt to obtain writer status information failed.
PROC-PHASE : Processing phase (processing step) in which an error occurred
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There is a problem about consistency of backup data. CMD=[CMD], EXIT CODE=[EXIT-CODE]
Backup data has a consistency problem.
CMD : Command character string of the ESEUTIL command that caused an error
EXIT-CODE : Return code of the ESEUTIL command
The copy source file may be damaged. Check and recover the database condition while referring to the Exchange Server 2003 Error Recovery Guide.
Conversion to an AdvancedCopy Manager volume name failed. Volume Name=[WIN-VOL-NAME]
Conversion to an AdvancedCopy Manager volume name failed.
WIN-VOL-NAME : Name of the Windows volume (\\?\Volume{GUID}\) in which an error occurred
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Conversion to a Windows volume name failed. Volume Name=[ACM-VOL-NAME]
Conversion to a Windows volume name failed.
ACM-VOL-NAME : Name of the AdvancedCopy Manager volume (gXdYpZ) in which an error occurred
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Conversion to a Windows volume name failed. Path=[ACM-VOL-NAME]
Conversion to a Windows volume name failed.
ACM-VOL-NAME : Path (drive letter or mount point) on which an error occurred
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Restore cannot be run. This is because the content of Metadata Documents is invalid. Exchange Server Name=[EXCHG-SVR-NAME], Storage Group Name=[STORAGE-GROUP-NAME]
Restoration cannot be performed because the metadata document contains invalid data.
EXCHG-SVR-NAME : Name of the Exchange server on which an error occurred
STORAGE-GROUP-NAME : Name of the storage group in which an error occurred
Confirm that a valid metadata document is allocated to the backup server and then reenter the command.
If the problem cannot be solved, collect the backup component documents prepared for the backup server, writer metadata documents, and the information indicated in the following manual, and then contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Restoring files failed. CMD=[CMD]
Files could not be restored.
CMD : Command character string of the replication creation command that caused an error
Take action according to the contents of the message output immediately before this message, and then reenter the command.
The information of the copyset could not be acquired. Source Disk Name=[SRC-DISK]
Copyset information could not be obtained.
SRC-DISK : Name of the source disk on which an error occurred
Register the copyset information of the disk on which an error occurred.
An error occurred in shadow copy import processing.
An error occurred during shadow copy import processing.
Collect the information required for troubleshooting while referring to the following manual, and contact your Fujitsu systems engineer.
"Collecting maintenance information" in "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There is no backup file. Exchange Server Name=[EXCHG-SVR-NAME], Storage Group Name=[STORAGE-GROUP-NAME], File Name=[FILE-NAME]
The backup file is not found.
EXCHG-SVR-NAME : Name of the Exchange server on which an error occurred
STORAGE-GROUP-NAME : Name of the storage group in which an error occurred
FILE-NAME : Name of the file that was not found
Check whether a backup file exists in the backup volume.
COM library could not be initialized.
COM library initialization failed.
A possible cause is a memory shortage or a fatal error. If the cause is a memory shortage, terminate the other applications and then reenter the command. In other cases, ensure that the Windows environment is normal, and then reenter the command.
This version of ETERNUS provider is not supported. Version=[VERSION]
This version of ETERNUS provider cannot be used.
VERSION : ETERNUS provider version
Interrupts processing.
Check the version of the ETERNUS provider used.
The provider version can be checked by executing "vssadmin list providers" from the command prompt.
The copy types of the copysets in which the storage group is stored must be the same. Storage Group Name=[STORAGE-GROUP-NAME]
The copy types of the copysets in which the storage group is stored must be the same.
STORAGE-GROUP-NAME : Name of the storage group where the error occurred
Interrupts processing.
Correct the copyset information so that the copy types are the same.
The execution state of advanced copy could not be acquired. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK], Detail=[ERROR]
The execution state of advanced copy could not be acquired.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
ERROR :Error code
Interrupts processing.
Refer to "Detail Error Messages of the GR Series", and take the corrective action indicated by the error code.
The backup could not be executed because an equivalency holding state wasnot reached. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK]
The backup could not be executed because an equivalency maintenance state has not been reached.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
Interrupts processing.
Check the status of synchronous process, and then rerun the command.
The operation could not be executed because the copy type of the copyset is not EC. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK]
The operation could not be executed because the copy type of the copyset is not EC.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
Interrupts processing.
Change the copy type of the copy set to EC and then rerun the command.
The copy processing is in the state of HALT. The error occurred with a remote copy. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK]
The copy processing is in HALT status. The error occurred with a remote copy.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
Interrupts processing.
This is a hardware error. Eliminate the cause of the hardware problem.
There is no Synchronization process that can be stopped. Storage Group Name=[STORAGE-GROUP-NAME]
There is no synchronization processing that can be stopped.
STORAGE-GROUP-NAME :Name of the storage group where the error occurred
Interrupts processing.
Check the copy status of the specified storage group, and then rerun the command.
Synchronization process to forcibly suspend does not exist. Storage Group Name=[STORAGE-GROUP-NAME]
There is no synchronization processing that can be forcibly suspended.
STORAGE-GROUP-NAME :Name of the storage group where the error occurred
Interrupts processing.
Synchronization processing can only be forcibly suspended in the following cases. In parentheses, the content of the "Status" column displayed by the Exchange shadow copy management command corresponding to the copy status is shown.
Synchronization processing is undergoing total copy or differential copy ("sync")
Synchronization processing is in an equivalency maintenance state ("equivalent")
Synchronization is in hardware suspend status ("halt(sync)" or "halt(equivalent)")
Check the copy status of the specified storage group, and then rerun the command.
The advanced copy function cannot be used. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK], Error=[ERROR], SK/ASC/ASCQ=[SENSE]
The advanced copy function cannot be used.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
ERROR :Error code returned by the provider
SENSE :Sense data
Interrupts processing.
Take the corrective action indicated by the error code.
An error occurred in copy processing. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK], Error=[ERRMSG]
An error occurred in copy processing.
SRC-DISK : Name of the copy source disk where the error occurred
DST-DISK : Name of the copy destination disk where the error occurred
ERRMSG :Error message returned by the provider
Interrupts processing.
Take the corrective action indicated by the error message.
The information of the copyset could not be acquired. Source Disk Name=[SRC-DISK], Copyset Group Name=[COPYSET-GROUP]
Copyset information could not be acquired.
SRC-DISK :Name of the copy source disk where the error occurred
COPYSET-GRP :Name of the copyset group where the error occurred
Interrupts processing.
Register copyset information for the disk where the error occurred.
A physical copy cannot be stopeed because a shadow copy exists. Source Disk Name=[SRC-DISK], Destination Disk Name=[DST-DISK]
A physical copy cannot be stopped because there is a shadow copy.
SRC-DISK :Name of the copy source disk where the error occurred
DST-DISK :Name of the copy destination disk where the error occurred
Interrupts processing.
Rerun the command after the physical copy completes or after the shadow copy has been deleted.
There is no QuickOPC process that can be stopped. Storage Group Name=[STORAGE-GROUP-NAME]
There is no QuickOPC process that can be stopped.
STORAGE-GROUP-NAME :Name of the storage group where the error occurred
Interrupts processing.
Check the copy status of the specified storage group, and then rerun the command.
No shadow copy exists to be deleted.
The shadow copy to be deleted is not found.
The shadow copy to be deleted is not found. Confirm that the options and parameters specified in the command are valid.
Internal Error. System returned failure.
An internal error occurred.
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Exchange operation has failed.
Exchange Server operation failed.
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Query for exchange information has failed.
Exchange information could not be referenced.
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal error. Accessing registered information has failed.
The storage group registration information could not be accessed.
Collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
"Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Insufficient memory.
The system has run short of memory.
Increase the system memory capacity.
A memory leak may have occurred. Check the memory usage.
This command arguments are incorrect.
This command arguments are incorrect.
The system interrupts processing.
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Failed to open the cluster environment setting file. Filename=[FILE NAME]
The cluster environment setting file(clsetup.ini) could not be opened.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to read the cluster environment setting file. Filename=[FILE NAME], Section=[SECTION], Key=[KEY]
The cluster environment setting file(clsetup.ini) could not be read.
FILE NAME: File name
SECTION: Section name
KEY: Key name
The system interrupts processing.
Check the access permission and the correctness of the file data and execute the command again.
Failed to open the registry. Registry=[REGISTRY], Key=[KEY], Error=[ERROR]
The registry could not be opened.
REGISTRY: Registry
KEY: Key name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=[REGISTRY], Key=[KEY], Value=[ERROR], Error=[ERROR]
The registry could not be read.
REGISTRY: Registry
KEY: Key name
VALUE: Value name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=[FILE NAME]
The cluster setting define file could not be opened.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the cluster setting definition file [FILE NAME] and the access permission and execute the command again.
Failed to read the cluster setting definition file. Filename=[FILE NAME], Line=[LINE], Value=[VALUE]
The cluster setting definition file could not be read.
FILE NAME: File name
LINE: Line number
VALUE: Data
The system interrupts processing.
The cluster setting definition file [FILE NAME] may be corrupt. Replace the cluster setting definition file with the file installed and execute the command again.
The directory does not exist. Directory=[DIRECTORY]
The directory could not be found.
DIRECTORY: Directory
The system interrupts processing.
Check for the presence of the directory and the access permission and execute the command again.
Failed to copy the directory. Source Directory=[DIRECTORY], Target Directory=[TARGET DIRECTRY]
The directory could not be copied.
SOURCE DIRECTORY: Source directory for copying
TARGET DIRECTORY: Target directory for copying
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to delete the directory. Directory=[DIRECTORY]
The directory could not be deleted.
DIRECTORY: Directory
The system interrupts processing.
Check for the presence of the directory and the access permission and execute the command again.
Failed to move the directory. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
The file could not be moved.
SOURCE DIRECTORY: Source directory for moving
TARGET DIRECTORY: Target directory for moving
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to create a directory. Directory=[DIRECTORY]
The directory could not be created.
DIRECTORY: Directory name
The system interrupts processing.
Check the access permission and the free disk space and execute the command again.
Failed to copy the file. Source Filename=[SOURCE FILE], Target Filename=[TARGET FILE]
The file could not be copied.
SOURCE FILE: Source file for copying
TARGET FILE: Target file for copying
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to delete the file. Filename=[FILE NAME]
The file could not be deleted.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to move the file. Source Filename=[SOURCE FILE], Target Filename=[TARGET FILE]
The file could not be moved.
SOURCE FILE: Source file for moving
TARGET FILE: Target file for moving
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to create a link. Source Path=[SOURCE PATH], Target Path=[TARGET PATH]
The link could not be created.
SOURCE PATH: Link source
TARGET PATH: Link target
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
The command could not be called or the command failed. Command Line=[COMMANDLINE]
The command could not be executed or command failed.
COMMANDLINE: Command line
The system interrupts processing.
Check for the presence of the [COMMANDLINE] command.
If [COMMANDLINE] is the smcvtenv command, collect the following file, then contact a Fujitsu systems engineer.
[Solaris version]
/var/opt/FJSVswssc/log/swclsetup.log
[Windows version]
Work-directory\var\security\log\swclsetup.log
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Contents
Index
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