Appendix A Detail Error Messages of GR Series

invalid logical volume name.

The specified copy source or destination device is not found.

Check the slice information on the copy source or destination device exists.

invalid extent number.

An internal conflict occurred.

(The number of extents is invalid (STXGetVolmuInfo))

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid source BoxID.

An internal conflict occurred.

(The copy source box identifier was invalid.)

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid destination BoxID.

An internal conflict occurred.

(The copy destination box identifier was invalid.)

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid source OLU.

The specified copy source or destination device is not found.

Check the partition information for the copy source device.

invalid destination OLU.

The specified copy source or destination device is not found.

Check the partition information for the copy source device.

invalid extent.

The copy source or destination device does not exist.

Check the slice information on the copy source or destination device.

invalid source extent size.

An internal conflict occurred.

(Not entire volume copy but copy size is 0.)

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid copy interval.

The specified copy interval is invalid.

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid option flag.

An internal conflict occurred.

(The operation specification flag is invalid.)

Ask a Fujitsu systems engineer (SE) to collect a data dump. (*)

invalid MPHD environment.

An MPHD path name was specified for the logical volume name when MPHD was not installed.

Check whether MPHD is installed.

invalid SynfinityDISK environment.

SynfinityDISK resource is not supported.

Specify a resource other than SynfinityDISK.

invalid GDHD environment.

A GDHD path name was specified for the logical volume name when GDHD was not installed.

Check whether GDHD is installed.

memory allocation error.

Dynamic memory allocation failed.

Allocate sufficient memory or a swap area, or terminate any other programs that are being executed.

not STX.

The copy source or destination device does not exist.

Check the slice information on the copy source or destination device.

SCSI command busy.

One of the following events occurred.

• The specified OPC/EC copy source or target device is already being used for another OPC/EC copy target or source.

• The specified OPC/EC copy target device is already being used for another OPC/EC copy target.

• The maximum number of OPC/EC that can run concurrently in the disk array has already been reached.

• BUSY was detected in the SCSI path.

• The copy not managed with AdvancedCopy Manager is done.

Take the applicable action as follows:

• Ensure that the OPC/EC copy source or target device is not used for another copy source or target.

• Ensure that the OPC/EC copy source is not used for another copy source.

• Wait until the OPC/EC of the device specified by the backup execution status display command ends, and then re-execute processing.

• Wait for about five seconds and then re-execute processing.

• Confirm the situation of the copy by using GRmgr.

For other cases, contact a Fujitsu customer engineer.

SCSI command conflict.

A SCSI error (command conflict) was detected.

Check the device connection status and then retry. If the error recurs, contact your Fujitsu customer engineer (CE).

SCSI queue full.

A SCSI error (queue full) was detected.

Check the device connection status and then retry. If the error recurs, contact your Fujitsu customer engineer (CE).

Not support.

The specified copy function is not supported.

Contact your Fujitsu customer engineer (CE).

Check condition.

A SCSI error (CheckCondition) was detected.

Check the device connection status and then retry. If the error recurs, contact your Fujitsu customer engineer (CE).

Condition met.

A SCSI error (Condition met) was detected.

Check the device connection status and then retry. If the error recurs, contact your Fujitsu customer engineer (CE).

Unexpected SCSI error.

A SCSI error (abnormal status) was detected.

Check the device connection status and then retry. If the error recurs, contact your Fujitsu customer engineer (CE).

Invalid OLU.

The specified copy source or destination device is invalid because:

• The same device is specified for the copy source or copy destination in "Copy all volumes."

• The specified device cannot be used.

• Consistency mode was specified for the RAID consolidation volume.

• A non-existent OLU was specified when the volume status was displayed.

Check the device that is the copy source or the device partition information of the copy destination, and retry the function. If this error still occurs, then collect material for troubleshooting, and contact your Fujitsu system engineer (SE).(*1)

Invalid BoxID.

The specified remote cabinet identifier is invalid.

Check the connection conditions between cabinets, and attempt a retry. If this error still occurs, then contact your Fujitsu customer engineer (CE).

Invalid role.

The specified remote copy direction is invalid.

Check the connection conditions between cabinets, and attempt a retry. If this error still occurs, then contact your Fujitsu customer engineer (CE).

setup is inadequate

The copy settings are inadequate.

One of the following events occurred:

• The license has not been set with the AdvancedCopy option.

• There are not enough device resources (e.g., "table size not set," "table size not enough," "REC buffer size not set").

Contact your Fujitsu customer engineer (CE) and system engineer (SE).

bit map resolution disagree

The bitmap resolution between cabinets is inconsistent.

Contact a Fujitsu systems engineer (CE/SE).

communication interrupted

An error occurred in communication between cases.

Check the connection state between the cabinets, and retry processing. If the error occurs again, contact a Fujitsu systems engineer (CE).

another partner is not supported.

The version of firmware of one cabinet is not supported.

Call your Fujitsu customer engineer (CE).

the session mode was not changed.

An attempt to switch the session mode has failed. (The original status remains as is.)

Check the connection status between cabinets and then retry. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).

the session mode crosses.

An attempt to switch the session mode has failed. (Information between cabinets is inconsistent.)

Check the connection status between cabinets and then retry. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).

the operation of SnapOPC was failed.

An error has occurred accessing a Snap Data volume.

Check the partition information for the copy destination disk, and then rerun the command. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).

the operation of REC buffer was failed.

An attempt to either display information or change the settings for the REC transfer buffer failed.

Check the settings status of the REC transfer buffer and then rerun the command. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).

the operation of concurrent suspend was failed.

A concurrent suspension operation has failed. (The original status remains as is.)

Check the status of all sessions, and then rerun the command. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).

invalid Snap Data volume.

A Snap Data volume specification error has been detected.

• SnapOPC has been specified but the copy destination is not a Snap Data volume.

• SnapOPC has been specified but the copy source is a Snap Data volume.

• OPC/ROPC/QuickOPC or EC/REC was specified but either the copy source or the copy destination is a Snap Data volume.

• A volume other than a Snap Data volume was specified for Snap Data volume initialization.

Check the partition information for the copy source or copy destination device, and then rerun the command. If this error reoccurs, call your Fujitsu customer or systems engineer (CE or SE).