| ETERNUS SF AdvancedCopy Manager Message Guide 13.0 -Microsoft(R) Windows(R) 2000/Microsoft(R) Windows Sever(TM) 2003-, -Solaris-, -HP-UX-, -Linux-, -AIX- |
|
Contents
Index
|
This chapter explains the messages related to the backup management.
Backup Synchronization processing is already in progress. Device Name=[DEVICE NAME]
Backup synchronization processing is already enabled for the specified transaction volume.
DEVICE NAME: Device name
No response is required to this informational message.
Backup Synchronization processing is already in progress. Loggroup Name=[LOGGROUP NAME]
Backup synchronization processing is already enabled for the specified log group.
LOGGROUP NAME: Loggroup name
No response is required to this informational message.
Restore for the specified Restore Device Name is not being executed. Device Name=[DEVICE NAME]
No restoration has been performed for the specified restoration destination device.
DEVICE NAME: Transaction volume name
No response is required if the specified restoration destination device name (equivalent to the transaction volume name when the 'r' option is not specified) is correct.
A mount request for a magnetic tape is not supported.
No magnetic tape mounting request is supported.
Do not specify an external medium such as a magnetic tape unit.
This Device cannot be used. This is because the registration information is incorrect. Device Name=[DEVICE NAME]
This device cannot be used because its definition information is invalid.
DEVICE NAME: Device name
Cancel the registration using the device information setting command, and then register information again. For details of the device information setting command, refer to the following manual:
"Device information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Device cannot be used. This is because no Base Information exists in Repository. Device Name=[DEVICE NAME]
The device displayed at [DEVICE NAME] cannot be used because it is not defined for management under AdvancedCopy Manager.
DEVICE NAME: Device name
Read the following and fetch device information under the storage server for the device not defined as a management object of AdvancedCopy Manager, then execute the resource matching command.
"Fetching device information on a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An invalid line was detected. Device Map File=[DEVICE MAP FILE], Line Number=[LINE NUMBER]
An invalid line was detected.
DEVICE MAP: Device map file name
LINE NUMBER: Line number of invalid line
Check the data on the invalid line and correct it.
No description of transaction volume exists. Device Name=[DEVICE NAME]
A Transaction Volume needs to be written.
DEVICE MAP: Device map file name
You should write a transaction volume data to Device map file.
An RMI registry is not running normally.
The RMI service does not operate normally. A possible cause is as follows:
The port number of the applicable daemon (RMI daemon) or service (Displayed service name: AdvancedCopy Manager GUI Service) is being used for another service.
The system interrupts processing.
[Solaris/Linux version]
If the RMI daemon is being started, wait and verify that the RMI daemon has been started and restart the backup management window. If the startup shell (stgrmicom) has been modified, reinstall the startup shell and restart the AdvancedCopy Manager's manager and browser.
If the same port number as the RMI daemon is used, refer to Chapter 4.2, "Setting Up the /etc/services file," in the "ETERNUS SF AdvancedCopy Manager Installation Guide" and change the port number of the RMI daemon to an idle one, then restart the AdvancedCopy Manager's manager and browser.
[Windows version]
Check whether the specified port number is used for another service.
If not, refer to "Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" and restart the applicable service (Displayed service name: AdvancedCopy Manager GUI Service). Also, restart the browser.
If a service having the same port number exists, stop the service or reinstall AdvancedCopy Manager and change the port number of the applicable service. For information on reinstalling AdvancedCopy Manager, refer to "Installing ETERNUS SF AdvancedCopy Manager's Manager," in the "ETERNUS SF AdvancedCopy Manager Installation Guide." While AdvancedCopy Manager's Manager is installed, the port number of the applicable service (Displayed service name: AdvancedCopy Manager GUI Service) needs to be specified. Specify a number not used for any other service.
A Storage Management Server cannot be found.
The storage management server cannot be found because the IP address cannot be identified. This error may occur when DNS has not been defined.
The system interrupts processing.
[Solaris/Linux version]
If DNS is not defined, define DNS and then restart the AdvancedCopy Manager's manager and browser.
If DNS is already defined, ensure that the network is normal and then restart the AdvancedCopy Manager's manager and browser.
[Windows version]
If DNS is not defined, define DNS and restart the applicable service (Displayed service name: AdvancedCopy Manager GUI Service) while referring to "Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide." Also, restart the browser. If DNS is already defined, ensure that the network is normal and restart the applicable service (Displayed service name:AdvancedCopy Manager GUI Service) while referring to "Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide." Also, restart the browser.
There was a failure to connect to the JAVA application.
No connection can be set up because the JAVA application is inactive.
The system interrupts processing.
Refer to the following manual and restart the applicable daemon/service. Also, restart the browser.
[Solaris/Linux version] (Daemon type: RMI daemon)
"Starting and Stopping Daemons," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred at connection to the JAVA application. errorcode=[ERROR]
An internal error occurred during connection with the JAVA application.
ERROR: Error code
The system interrupts processing.
Write down log information collected on the storage management server and the error code indicated in ERROR, then contact a Fujitsu systems engineer.
There was a failure to connect to the repository. SQLSTATE=[SQLSTATE]
An error occurred while initializing a connection with the repository.
SQLSTATE: SymfoWARE SQLSTATE code
The system interrupts processing.
Act in accordance with the code indicated in SQLSTATE as follows:
HZ220, 28000:
The user authentication at the time of database access went wrong. Please check whether the user who specified exists, the password is not changed, or in the case of Windows, there is any local logon authority. Moreover, please check whether the user is deleted on OS, or the password to a user is not changed to the user who specified as a repository access user by environmental setup at the time of manager introduction, and a password. When you correspond above, please perform a re-setup of repository access user information with reference to the following manual.
"Change of deletion/password of the user who specified it as the repository access user" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
HZ180, 40003:
The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing later.
S1000, HZ1870, 08003:
The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris/Linux version] (Daemon type: RDB daemon)
"Starting and Stopping Daemons," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name: SymfoWARE RDA RDBSWSTF and SymfoWARE RDB RDBSWSTF).
"Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a code other than the above is indicated or if the above action fails to eliminate the error cause, refer to the following manual.
"Troubleshooting for a failure in access to a repository database," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the error still occurs, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal error occurred during data collection. command=[COMMAND]
An internal error occurred during data collection.
COMMAND: Command name
The system interrupts processing.
Write down log information collected on the storage management server, collect the information required for troubleshooting while referring to the following manual and then contact a Fujitsu systems engineer.
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Command processing ended abnormally. command=[COMMAND], result=[RESULT]
Command processing terminated abnormally.
COMMAND: Command name
RESULT: Message output by the command
The system interrupts processing.
Comply with [System administrator response:] of the message indicated by [RESULT].
Command processing ended normally. command=[COMMAND], result=[RESULT]
Command processing ended normally.
COMMAND: Command name
RESULT: Message output by the command
No response is required to this informational message.
A command could not be run. command=[COMMAND]
The command is not found. Installation may have been performed incorrectly.
COMMAND: Command name
The system interrupts processing.
Install AdvancedCopy Manager normally, and re-execute processing.
Command processing was completed. There is a warning message. command=[COMMAND], result=[RESULT]
Command processing ended but may have not been performed normally.
COMMAND: Command name
RESULT: Message output by the command
The system interrupts processing.
Refer to [System administrator response] in the message indicated by [RESULT] and then take proper action.
This Command cannot be run. This is because the user is not a root user.
[Solaris OE version] [Linux version] [HP-UX version] [AIX version]
A AdvancedCopy Manager command can be issued only with root authority.
[Windows version]
A AdvancedCopy Manager command can be issued only with administrators authority.
The system interrupts processing.
[Solaris version] [Linux version] [HP-UX version] [AIX version]
Re-execute processing with root authority.
[Windows version]
Re-execute processing with administrators authority.
Input Storage Server Name is incorrect. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server name is not defined.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Confirm the storage server name, and re-execute processing.
Input Device Name is incorrect. Device Name=[DEVICE NAME]
One of the following events occurred:
The specified device name is invalid.
The device at the same physical position as the specified device name has already been defined as a transaction or backup volume.
A backup volume is mounted.
The specified device is not under management of AdvancedCopy Manager.
In bundle recovery, or it is not operating volume, the device which is not SymfoWARE is described by the specified file.
GR is set incorrectly.
The device information is abnormal. [Windows only]
DEVICE NAME: Device name
The system interrupts processing.
If the device name is invalid, specify a valid device name and then reexecute processing.
If a device located at the physically same position is already defined, check the physical position of the device and then reexecute processing.
If a backup volume is already mounted, unmount the backup volume and then reexecute processing.
If the device is not defined as a management object of AdvancedCopy Manager or the device composition is changed, fetch device information under the storage server in accordance with the following manual, and then reexecute processing.
"Fetching device information on a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
For the backup volume used by synchronous processing, restore device information and then reexecute.
Verify that GR is set so that OPC/EC can be executed.
If the above setting is correct, restore the device information and reexecute the processing.
Use of the Input Device is exclusive. Device Name=[DEVICE NAME]
The specified device is being used by another AdvancedCopy Manager command.
DEVICE NAME: Device name
The system interrupts processing.
Wait until processing for another command using the device is completed . If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Command Argument is incorrect. Arg=[ARG]
The specified command contains an invalid argument.
ARG: Argument
The system interrupts processing.
Reenter the command with a valid argument specified.
Backup Policy cannot be deleted. Device Name=[DEVICE NAME]
The backup policy of the device specified for deletion cannot be deleted because the backup history information of the device remains.
DEVICE NAME: Device name
The system interrupts processing.
Delete the related backup history information using the history information deletion command, and then reexecute processing. For details of the history information deletion command, refer to the following manual:
"History information deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command Parameter requires the Transaction Volume.
The command requires a transaction volume to be specified in an argument.
The system interrupts processing.
Specify a transaction volume and re-execute processing.
This Command Parameter requires the Device Type.
The command requires a device type to be specified in an argument.
The system interrupts processing.
Specify a device type and re-execute processing.
This Command Parameter requires the Device Name.
The command requires a device name to be specified in an argument.
The system interrupts processing.
Specify a device name and reexecute processing.
This Command Parameter requires the Server Name.
The command requires a server name to be specified in an argument.
The system interrupts processing.
Specify a server name and re-execute processing.
Backup Command Option is invalid.
The specified command contains an invalid option.
The system interrupts processing.
Refer to the following manual and specify a valid option, then reexecute processing.
"Backup execution command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Cannot change to other Device Type. This is because this Backup Volume is being used. Device Name=[DEVICE NAME]
The specified backup volume cannot be redefined for use by another type of device because its backup history information still remains.
DEVICE NAME: Device name
The system interrupts processing.
Use the history information display command to search for backup history information to be backed up on the specified backup volume, and then use the history information deletion command to delete the backup information, and then reexecute processing.
For details of the history information display command and history information deletion command, refer to the following manuals:
"History information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Policy cannot be set. Device Name=[DEVICE NAME]
The backup policy cannot be set, either because an invalid value is specified for the Save Number or Interval Days, or because backup history information exists.
DEVICE NAME: Device name
The system interrupts processing.
Verify that there are as many backup volumes of the same size as the transaction volume specified for the Save Number, and also that the value specified for Interval Days is between 1 (minimum) and 366 (maximum). Then re-execute processing.
If backup history information exists, delete it and re-execute processing.
The file could not be opened. Filename=[FILENAME]
A mismatch was found in the resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
If a file name is specified in a command operand, then confirm that the specified file name is correct. After confirming that the file name is correct, check whether the file is accessible.
If no file name is specified in a command operand, then mismatched management resources were found. Before re-executing the command, execute the resource match command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource matching command, use the resource restore command to restore data that was saved previously with the resource backup command, and then reexecute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be read. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource matching command and then reexecute processing. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource matching command, use the resource restore command to restore data that was saved previously with the resource backup command, and then reexecute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be written to. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager,or the capacity of the management file is insufficient.
FILENAME: File name
The system interrupts processing.
If the management data set area is too small, delete unnecessary information in the area. If necessary, extend the area. If an inconsistency occurred in the management resource, execute the resource matching command and then reexecute processing. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The file could not be deleted. Filename=[FILENAME]
A mismatch was found in resources managed by AdvancedCopy Manager.
FILENAME: File name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource matching command and then reexecute processing. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the same message is output again even after execution of the resource matching command, use the resource restore command to restore data that was saved previously with the resource backup command, and then reexecute processing. For details of the resource backup command and resource restore command, refer to the following manuals:
"Resource backup command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Generation Number is incorrect. Device Name=[DEVICE NAME], Number=[NUMBER]
Backup history information corresponding to the specified generation number is not found.
DEVICE NAME: Device name
NUMBER: Generation number
The system interrupts processing.
No backup history information corresponding to the specified relative generation number is found. Execute the history information display command to check the relative generation number. For details of the history information display command, refer to the following manual:
"History information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Version Number is incorrect. Device Name=[DEVICE NAME], Number=[NUMBER]
Backup history information corresponding to the specified version number is not found.
DEVICE NAME: Device name
NUMBER: Version number
The system interrupts processing.
No backup history information corresponding to the specified absolute generation number is found. Execute the history information display command to check the absolute generation number. For details of the history information display command, refer to the following manual:
"History information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Transaction Volume Information could not be found.
The device is not defined as a transaction volume.
The system interrupts processing.
Use the device information setting command to define job volume information and then reexecute processing. For details of the device information setting command, refer to the following manual:
"Device information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information could not be found.
The device is not defined as a storage server.
The system interrupts processing.
Use the storage server configuration information setting command to define storage server information and then reexecute processing. For details of the storage server configuration information setting command, refer to the following manual:
"Storage server configuration information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The History Information could not be found. Device Name=[DEVICE NAME]
Backup history information is not found.
DEVICE NAME: Device name
The system interrupts processing.
Backup history information is not found. Make a backup and then re-execute processing.
The Backup Volume Information could not be found.
The device is not defined as a backup volume.
The system interrupts processing.
Use the device information setting command to define job volume information and then reexecute processing. For details of the device information setting command, refer to the following manual:
"Device information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The environmental setting is undefined.
The storage server environment and the storage management server environment have not been defined, or, the device is not connected correctly.
The system interrupts processing.
Define the storage server environment, and re-execute processing, or, ensure that the device is connected normally, and re-execute processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
For details of the environment variable SWSTGNODE, refer to the following manual:
"Commands" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because another AdvancedCopy Manager Command is running.
This command cannot be executed during execution of another AdvancedCopy Manager command.
The system interrupts processing.
Wait until processing for another command ends, and reexecute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because Resource Matching Command is running.
This command cannot be executed during the execution of the resource matching command.
The system interrupts processing.
Wait until the resource matching command ends, and then reexecute processing. If AdvancedCopy Manager processing is interrupted by a system failure or command abort, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Backup Policy is undefined. Device Name=[DEVICE NAME]
A required backup policy has not been setup.
DEVICE NAME: Device name
The system interrupts processing.
Use the backup policy definition command to define a backup policy, and then reexecute processing. For details of the backup policy definition command, refer to the following manual:
"Backup policy setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An error occurred in the pretreatment shell for Backup executive. Error=[ERROR],[REASON]
An abnormality occurred in the preprocessing script for backup execution.
ERROR : Error code set in a shell script
The system interrupts processing.
Check the contents of the preprocessing script for backup execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Backup" in the Operator's Guide.
An error occurred in the aftertreatment shell for Backup executive. Error=[ERROR],[REASON]
An abnormality occurred in the postprocessing script used for backup execution.
ERROR: Error code specified in the script
The system interrupts processing.
Check the contents of the postprocessing script for backup execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Backup" in the Operator's Guide.
An error occurred in the pretreatment shell for Restore executive. Error=[ERROR],[REASON]
An abnormality occurred in the preprocessing script used for restoration execution.
ERROR : Error code set in a shell script
The system interrupts processing.
Check the contents of the preprocessing script for restoration execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Restoration" in the Operator's Guide.
An error occurred in the aftertreatment shell for Restore executive. Error=[ERROR],[REASON]
An abnormality occurred in the postprocessing script used for restore execution.
ERROR: Error code specified in the script
The system interrupts processing.
Check the contents of the postprocessing script for restoration execution, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Restoration" in the Operator's Guide.
Backup Directory cannot be found.
The resource file save directory not found.
The system interrupts processing.
Ensure that the save directory exists, then re-execute processing.
The Resource files could not be copied.
Failed attempt to copy resource files. The device does not have enough free space.
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
OPC cannot be run. Error=[ERROR]
OPC cannot be executed.
ERROR: Detail error message of ETERNUS storage system
The system interrupts processing.
Refer to "Detail Error Messages of GR Series" and take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
Free Backup Volume Pool cannot be obtained.
No free backup volume can be obtained.
A free backup volume must:
Exist in the save cabinet as the corresponding transaction volume.
Be the same size as the corresponding transaction volume.
Show "Backup (free)" under "Device-Mode" when the device use status display command is executed to display the use status.
Not be mounted.
If a transaction volume is not a GDS logical volume, the volume is not a GDS logical volume (Solaris version).
If a transaction volume is a GDS logical volume, the conditions described in "Backup volume," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Solaris version] are satisfied.
The system interrupts processing.
When the device map is specified as the Xdevmap option, check that the backup volume described by the device map is right.
Check whether there are as many backup volumes as there are preservation generations specified in the backup policy. If not, add backup volumes using the device information setting command. For details of the device information setting command, refer to the following manual:
"Device information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If there are as many backup volumes as there are preservation generations, check whether they are mounted. If they are mounted, unmount them.
If there are as many backup volumes as there are preservation generations and they are not mounted, an inconsistency occurred in a management resource. Execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command requires the Directory Name.
The command requires a directory name to be specified in an argument.
The system interrupts processing.
Specify a directory name and re-execute processing.
Cannot change to another Device Type. This is because Backup Policy or History Information exists in this Transaction Volume. Device Name=[DEVICE NAME]
The specified transaction volume cannot be redefined for another type of device use because its backup policy or backup history information still remains.
DEVICE NAME: Device name
The system interrupts processing.
Delete the backup policy or backup history information using the backup policy deletion command or history information deletion command, and then reexecute processing. For details of the backup policy deletion command or history information deletion command, refer to the following manuals:
"Backup policy deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because copy run earlier failed.
Copying performed previously was unsuccessful.
The system interrupts processing.
Take appropriate action in accordance with the following manual:
"Troubleshooting for a hardware error,etc. occurring during Backup," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot be run. This is because a copy is running.
The command cannot be executed while copying is in progress.
The system interrupts processing.
After copying is finished, re-execute processing.
History Information cannot be deleted.
One of the following events occurred:
The option used to specify the backup history to be deleted is not specified.
The backup history to be deleted is being restored.
The system interrupts processing.
If the backup history to be deleted is being used for restoration, wait until restoration is completed and then reexecute processing.
If the option used to specify the backup history to be deleted was not specified, specify the -g,-v, or -z option and reexecute processing. For information on how to specify the option, refer to the following manual:
"History information deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mirror volume cannot be set up in Backup Volume.
In backup operation in which SDX objects are backed up in the slice units, the SDX objects cannot be set up in the backup volume.
The system interrupts processing.
Reenter the command with a device name other than that of an SDX object specified.
The Transaction Volume cannot be set. This is because SDX object status is illegal.
Since the state of a SDX object is inaccurate, device information cannot be set up.
The system interrupts processing.
Re-execute a command after normalizing the state of a SDX object.
The Backup Command cannot be run. This is because SDX object status is illegal.
The Backup Command cannot be run. This is because SDX object status is illegal.
The system interrupts processing.
Please re-execute a command after normalizing the state of a SDX object.
The Restore Command cannot be run. This is because SDX object status is illegal.
Since the state of a SDX object is inaccurate, restoration cannot be performed.
The system interrupts processing.
Re-execute a command after normalizing the state of a SDX object.
This command cannot be run. This is because the environmental setting is incorrect.
One of the following events occurred:
The information set when a volume was registered is changed.
A hardware abnormality occurred.
Another disk drive is mounted by using the drive pass function.
A disk is mounted to multiple mount points using the drive path function.
The system interrupts processing.
Use the device use state display command to check whether the information set when a transaction volume or backup volume was registered is changed. If the information is changed, restore it to its state at the time the setting was made and reexecute the processing.
If the current information is changed before it is used, refer to the following manuals to change it, and reexecute the processing.
"Changing device configuration," in the ETERNUS SF AdvancedCopy Manager Operations Guide
Check whether a hardware abnormality occurred, remove it if it occurred, and reexecute the processing.
If another disk drive is mounted by using the drive pass function, cancel the mount, and reexecute the command.
The Restore Command cannot be run. This is because restore device is mounted. Mount-point=[MOUNT-POINT]
The command cannot be executed because the restoration device is mounted.
MOUNT-POINT: Mount point name
The system interrupts processing.
Unmount the restoration device and re-execute processing.
Unable to execute. This is because the SafeFILE file system composed of more than one device is mounted.
Processing cannot be performed because a SynfinityFILE file system consisting of multiple devices is mounted.
The system interrupts processing.
Unmount the SynfinityFILE file system consisting of multiple devices, and execute processing.
Process creation failed. Process Name=[PROCESS NAME], SignalCode=[SIGNALCODE]
Process generation failed.
PROCESS NAME: Process name
SIGNALCODE: Signal code
The system interrupts processing.
The process indicated in [PROCESS NAME] cannot be generated. Respond to the signal code, and re-execute processing.
SafeDISK has not been correctly installed.
SynfinityDISK is not installed normally.
The system interrupts processing.
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
SafeFILE has not been correctly installed.
SynfinityDISK is not normally installed.
The system interrupts processing.
Reinstall SynfinityDISK. For details of installation, refer to the manual for SynfinityDISK.
The Backup Synchronization processing is not being executed. Device Name=[DEVICE NAME]
Backup synchronization processing is not enabled for the specified transaction volume.
DEVICE NAME: Device name
The system interrupts processing.
Enable backup synchronization processing for the transaction volume, then re-execute processing.
To cancel the suspended synchronous processing, specify the -bd or -all option in the synchronous processing cancel command.
Setting value for an environment variable failed. Environment variable=[ENVIRONMENT VARIABLE], Value for variable=[VALUE FOR VARIABLE], Error code=[ERROR CODE]
The environment variable could not be set on the storage server that performed backup processing. This message is output only when Solaris or HP-UX or Linux or AIX is running on the storage server that performed backup processing.
ENVIRONMENT VARIABLE: Environment variable
VALUE FOR VARIABLE: Value for variable
ERROR CODE: OS error code
The system interrupts processing.
On the Solaris storage server that encountered a backup processing error, execute the Solaris man command to display the man manual. Refer to "intro(2)" in the man manual, look up the operating system error code, and then remove the error cause.
Specified device cannot be set up in Backup Volume. Device Name=[DEVICE NAME]
The specified device cannot be defined as a backup volume because it is mounted.
DEVICE NAME: Device name
The system interrupts processing.
Cancel the mounting, change the device configuration, and then re-execute.
For an explanation on how to change the device configuration, see the following manual.
" Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The directory for outputting recovery control files could not be changed.
An attempt to change the recovery control file output directory failed.
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
SymfoWARE/RDB is not correctly installed.
SymfoWARE/RDB is not normally installed.
The system interrupts processing.
Install SymfoWARE/RDB normally.
The directory could not be created. Directory=[DIRECTORY]
An attempt to create a recovery control file output directory failed.
DIRECTORY: Directory
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
SymfoWARE/RDB command could not be run.
SymfoWARE/RDB command execution failed.
The system interrupts processing.
Verify the SymfoWARE/RDB environment, then re-execute processing.
Database space name cannot be obtained. Device Name=[DEVICE NAME]
The database space name of the specified device name cannot be obtained.
DEVICE NAME: Device name
The system interrupts processing.
Set up the environment, and re-execute processing.
SymfoWARE/RDB cannot run. Device Name=[DEVICE NAME]
SymfoWARE/RDB is not active.
DEVICE NAME: Device name
The system interrupts processing.
Verify the SymfoWARE/RDB environment, and re-execute processing.
Work directory space is insufficient.
The device specified as a work directory does not have enough free space.
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The Directory cannot be found. Directory Name=[DIRECTORY NAME]
The specified directory is not found.
DIRECTORY NAME: Directory name
The system interrupts processing.
Verify that the directory exists and its name is correct, and re-execute processing.
Input Loggroup Name or RDBsystem Name is incorrect. Loggroup Name=[LOGGROUP NAME]
The specified log group name or RDB system name is invalid.
LOGGROUP NAME: Loggroup name
The system interrupts processing.
Check the log group name or RDB system name, then re-execute processing.
Use of the Input Loggroup is exclusive. Loggroup Name=[LOGGROUP NAME]
The specified log group is being used by another AdvancedCopy Manager command.
LOGGROUP NAME: Loggroup name
The system interrupts processing.
Wait until processing for another command using the log group is completed. If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource matching command. For details of the resource matching command, refer to the following manual:
[Solaris version]
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Device name cannot be specified. This is because it is registered with a log group. Device Name=[DEVICE NAME]
The specified device name cannot be used because it already belongs to a log group.
DEVICE NAME: Device name
The system interrupts processing.
Check the device name, and re-execute processing.
Resource data for SymfoWARE Backup or Recovery does not match.
There is an inconsistency in the SymfoWARE management resource information.
The system interrupts processing.
An inconsistency exists in management resource data for SymfoWARE. Check the contents of the backup policy or backup history information and remove the inconsistency using the backup policy definition command, backup policy deletion command, or history information deletion command, then reexecute processing. For details of these commands, refer to the following manuals:
"Backup policy setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"Backup policy deletion command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
"History information deletion command," in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
Resource data for loggroup does not match. Loggroup Name=[LOGGROUP NAME]
A mismatch was found in the resource information of the log group. The log group where the backup policy or backup career information exists cannot add register the transaction volume.
LOGGROUP NAME: Loggroup name
The system interrupts processing.
Ensure that the resource information of the log group is consistent, then re-execute processing. When the backup policy or backup career information exists, register after deleting all backup career information on the transaction volume included in the log group.
The start of backup synchronization processing is not allowed. This is because no empty backup volume is available.
Backup synchronization start processing cannot be performed because no empty backup volume is available.
The system interrupts processing.
Add a backup volume of the same size and from the same cabinet as the transaction volume, then re-execute processing.
If a backup volume cannot be added for any reason, change the operation mode to snap shot backup operation.
Resource data does not match.
There is an inconsistency in resource information.
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Synchronization processing is not running. Loggroup Name=[LOGGROUP NAME]
Backup synchronization processing is not enabled for the specified log group.
LOGGROUP NAME: Log group name
The system interrupts processing.
Enable backup synchronization processing for the log group, then re-execute processing.
The file could not be opened. Filename=[FILENAME]
An attempt to open the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be read. Filename=[FILENAME]
An attempt to read the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be written to. Filename=[FILENAME]
An attempt to write to the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
The file could not be deleted. Filename=[FILENAME]
An attempt to delete the file failed.
FILENAME: File name
The system interrupts processing.
Ensure that the device has enough free space, then re-execute processing.
Backup Synchronization processing is done for only part of the Transaction Volumes. Loggroup Name=[LOGGROUP NAME]
Backup synchronization processing is not performed for all transaction volumes.
LOGGROUP NAME: Log group name
The system interrupts processing.
Cancel the current backup synchronization processing and rerun in snap shot backup mode, or perform backup synchronization processing for all volumes and then rerun in synchronous backup mode.
Cannot backup. This is because Synchronization processing is not in Equivalency Holding State.
Backup operation cannot be performed because the equivalency hold state has not been reached.
The system interrupts processing.
Check the state of backup synchronization processing, then re-execute processing.
Cannot backup. This is because Restore for Transaction Volume is being executed. Device Name=[DEVICE NAME]
The transaction volume cannot be backed up because restoration to the volume is in progress.
DEVICE NAME: Device name
The system interrupts processing.
After restoration to the transaction volume is complete, re-execute processing.
Cannot backup. This is because Restore for Transaction Volume ended abnormally. Device Name=[DEVICE NAME]
The transaction volume cannot be backed up because restoration to the volume terminated abnormally.
DEVICE NAME: Device name
The system interrupts processing.
Execute the restore cancel command to delete the information on the restoration that terminated abnormally, recover data, and then reexecute processing. For details of the restore cancel command, refer to the following manual:
"Restore cancellation command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Cannot backup. This is because Restore for overflowed backup data is being executed. Device Name=[DEVICE NAME]
Backup cannot be implemented because restoration of the backup data that caused a generation overflow is in progress.
DEVICE NAME: Device name
The system interrupts processing.
After the restoration is complete, re-execute processing.
Cannot backup. This is because Restore for overflowed backup data ended abnormally. Device Name=[DEVICE NAME]
Backup cannot be implemented because restoration of the backup data that caused a generation overflow terminated abnormally.
DEVICE NAME: Device name
The system interrupts processing.
Execute the restore cancel command to delete the information on the restoration that terminated abnormally, check the data in the job volume, and then reexecute processing. For details of the restore cancel command, refer to the following manual:
"Restore cancellation command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A Backup Synchronization processing ended abnormally. Device Name=[DEVICE NAME]
Backup synchronization processing terminated abnormally.
DEVICE NAME: Device name
The system interrupts processing.
Execute the backup synchronization processing cancel command to delete the information on backup synchronization processing that terminated abnormally, and then reexecute processing. For details of the backup synchronization processing cancel command, refer to the following manual:
"Backup synchronous processing cancel command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Generation Number is incorrect. Loggroup Name=[LOGGROUP NAME], Number=[NUMBER]
existing backup history information does not corresponds to the specified generation number.
LOGGROUP NAME: Log group name
NUMBER: Generation number
The system interrupts processing.
No backup history information corresponding to the specified relative generation number is found. Execute the history information display command to check the relative generation number. For details of the history information display command, refer to the following manual:
"History information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Input Version Number is incorrect. Loggroup Name=[LOGGROUP NAME], Number=[NUMBER]
Backup history information does not correspond to the specified version number.
LOGGROUP NAME: Log group name
NUMBER: Version number
The system interrupts processing.
No backup history information corresponding to the specified absolute generation number is found. Execute the history information display command to check the absolute generation number. For details of the history information display command, refer to the following manual:
"History information display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The History Information cannot be found. Loggroup Name=[LOGGROUP NAME]
No backup history information is found.
LOGGROUP NAME: Log group name
The system interrupts processing.
Required backup history information is not found. Make a backup, and re-execute processing.
This device is not an SP series device. Device Name=[DEVICE NAME]
The specified device is not an SP series device.
DEVICE NAME: Device name
The system interrupts processing.
Execute the device operating condition display command to check the specified device. For details of the device operating condition display command, refer to the following manual:
"Device usage status display command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup Policy cannot be set. Device Name=[DEVICE NAME]
No backup policy can be set up for the specified device because the device is defined for use in the SP series backup operation.
DEVICE NAME: Device name
The system interrupts processing.
Set up a backup policy in the SP series.
An SP series error occurred. SP series=[SP SERIES], Error=[ERROR]
An error occurred during SP series processing.
SP SERIES: SP series
ERROR: Error code
The system interrupts processing.
An SP series message is output before this message. Respond to the message, then re-execute processing.
A communication error occurred. Server name=[SERVER NAME], Error=[ERROR], Reason=[REASON]
An error occurred during communication processing.
SERVER NAME: Server name
ERROR: Error code
REASON: Detail code
The system interrupts processing.
Check the environment definitions of the storage server and storage management server, ensure that the communication destination equipment contains no error, and then re-execute processing.
Device information does not match. Device Name=[DEVICE NAME]
Processing cannot be performed because of inconsistent device information.
DEVICE NAME: Device name
The system interrupts processing.
Correct device information, then re-execute processing.
Device information does not match. Loggroup Name=[LOGGROUP NAME]
Processing cannot be performed because of inconsistent device information.
LOGGROUP NAME: Log group name
The system interrupts processing.
Correct device information, then re-execute processing.
An SQL error occurred during repository-access. SQLSTATE=[SQLSTATE]
A SQL error occurred during access to the repository.
SQLSTATE: SymfoWARE SQLSTATE code
The system interrupts processing.
Act in accordance with the code indicated in SQLSTATE as follows:
40003: The maximum allowable number of concurrent connections to the repository was exceeded. Reexecute processing later.
71001: The repository is inactive. Refer to the following manual and restart the RDB daemon/services.
[Solaris/Linux version] (Daemon type: RDB daemon)
"Starting and Stopping Daemons," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version] (Displayed service name: SymfoWARE RDA RDBSWSTF and SymfoWARE RDB RDBSWSTF).
"Starting and Stopping a Service," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If a code other than the above is indicated or if the above action fails to eliminate the error cause, refer to the following manual.
"Troubleshooting for a failure in access to a repository database," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the error still occurs, refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Storage Server Information was not found in Repository. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server information is not found in the repository.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Confirm that the server name is displayed when the storage configuration information display command (swstsvrdisp) is executed.
If the server name is not displayed, execute the storage server configuration information setting command (swstsvrset).
For information on the storage server configuration information setting command, see the following manual.
"Storage server configuration information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Mismatched management resources were found when the storage server configuration information setting command (swstsvrset) was executed. Execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Base Information of the Device was not found in Repository. Storage Server Name=[STORAGE SERVER NAME] Device Name = [DEVICE NAME]
No base information in the repository corresponds to the specified transaction volume information.
STORAGE SERVER NAME: Storage server name
DEVICE NAME: Device name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A remote process error occurred. Server name=[SERVER NAME], Error=[ERROR]
An error occurred at the communication destination during processing.
SERVER NAME: Server name
ERROR: Error code
The system interrupts processing.
Respond to the message that appears immediately before this message, then re-execute processing.
The following cases do not indicate errors. Ignore the cases.
The storage management server is for Windows,
A message is output to the event log of the storage management server during an operation of the backup management screen, and
An operation of backup management ends successfully.
Resource data in Repository does not match that in Storage Server. Storage Server Name=[STORAGE SERVER NAME]
An inconsistency is found between resource information in the repository and resource information on the server.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
An inconsistency exists in a resource under management. Execute the resource matching command. For details of the resource matching command, refer to the following manual:
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Connection to Communication Daemon failed.
No connection can be set up with the communication service.
The system interrupts processing.
Check the environment for connection with the communication service, and then reexecute processing.
The server name could not be read from Registry.
Storage server information cannot be obtained from the registry.
The system interrupts processing.
Check that the environment definition of the configuration management function is correct, and re-execute processing.
The Repository Access Function could not be called up. Error=[ERROR]
An error occurred during access to the repository.
ERRNO: Error code
The system interrupts processing.
Refer to "Repository Access Error Codes," take the corrective action indicated by the error code, and reexecute the processing.
When cluster operation is performed, verify that environment variable SWSTGNODE is set correctly.
Refer to "Commands," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide" for details on the environment variable SWSTGNODE.
A Server Information item could not be acquired. Error=[ERROR]
Storage server information cannot be obtained.
ERRNO: Error code
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
The Backup Policy could not be set. This is because Backup Synchronization Processing is already in progress. Device Name=[DEVICE NAME]
A backup policy cannot be set up because backup synchronization processing is in progress.
DEVICE NAME: Device name
The system interrupts processing.
After backup synchronization processing is complete, re-execute processing.
The Backup Policy could not be deleted. This is because Backup Synchronization Processing is already in progress. Device Name=[DEVICE NAME]
A backup policy cannot be deleted because backup synchronization processing is in progress.
DEVICE NAME: Device name
The system interrupts processing.
After backup synchronization processing is complete, re-execute processing.
The Transaction Volume could not be found.
The transaction volume for which a backup policy is to be set up is not found.
The system interrupts processing.
Add the transaction volume to be managed by AdvancedCopy Manager, then re-execute processing.
A code set could not be converted. Error=[ERROR], input=[INPUT], output=[OUTPUT], string(HEX)=[STRING(HEX)]
Character code conversion failed.
ERROR: Error code
INPUT: Conversion source code
OUTPUT: Conversion destination code
STRING(HEX): Conversion character string (hexadecimal)
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
The Backup Policy could not be set. Loggroup Name=[LOGGROUP NAME]
No backup policy can be set up for the specified log group because the devices in the log group are defined as devices to be used for SP-series backup operation.
LOGGROUP NAME: Log group name
The system interrupts processing.
Set up a backup policy in the SP series.
Use of a part of Input Loggroup Name is exclusive. Loggroup Name=[LOGGROUP NAME], Device Name =[DEVICE NAME]
The transaction volumes included in the specified log group are being used by other AdvancedCopy Manager commands.
LOGGROUP NAME: Log group name
DEVICE NAME: Device name
The system interrupts processing.
Wait until processing for another command using the log group is completed.
If AdvancedCopy Manager processing is interrupted by a system failure, this error is reported even when no AdvancedCopy Manager command processing is in progress. In this event, execute the resource matching command. For details of the resource matching command, refer to the following manual:
[Solaris version]
"Resource match command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The Backup Policy is undefined. Loggroup Name=[LOGGROUP NAME]
A required backup policy has not been set up.
LOGGROUP NAME: Log group name
The system interrupts processing.
Set up a backup policy, then re-execute processing.
A Transaction or Backup Volume is defined for the Server. Server Name=[SERVER NAME]
A transaction volume or backup volume exists in the specified server.
SERVER NAME: Server name
The system interrupts processing.
Delete the transaction volume or backup volume information corresponding to the specified server, then re-execute processing.
The Device is defined as a Transaction or Backup Volume. Raw Device Name=[RAW DEVICE NAME]
The specified device is defined as a transaction volume or backup volume.
RAW DEVICE NAME: Raw device name
The system interrupts processing.
Delete the transaction volume or backup volume information corresponding to the specified server, then re-execute processing.
A Device Information could not be acquired. Error=[ERROR]
An attempt to obtain device information failed.
ERRNO: Error code
The system interrupts processing.
Refer to "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
Input restore device name is incorrect. Device Name=[DEVICE NAME]
The specified restore device name is invalid because it is one of the following:
a transaction volume
a backup volume being used for backup
a device on which a SymfoWARE database space is constructed
a device having an area size differing with the specified job volume
a device which is not registered into AdvancedCopy Manager
a device of other GR(s)
a volume of SDX object
DEVICE NAME: Device name
The system interrupts processing.
Specify a valid device name then re-execute processing.
An error occurred on Storage Management Server.
An error occurred on the storage management server.
The system interrupts processing.
Respond to the message that appears immediately before this message.
AdvancedCopy Manager type could not be read from Registry.
The AdvancedCopy Manager type cannot be obtained from the configuration management component registry.
The system interrupts processing.
Ensure that the environment setting of the configuration management function is normal, then re-execute processing.
Storage Processor type could not be read from Registry.
The SP type cannot be obtained from the configuration management component registry.
The system interrupts processing.
Ensure that the environment setting of the configuration management function is normal, then re-execute processing.
This command cannot be executed on SP series.
This command cannot be executed on the SP series, only on the storage server.
The system interrupts processing.
Execute this command on the storage server.
Cannot switch to another Device Type. Device Name=[DEVICE NAME], Error=[ERROR]
The specified device cannot be redefined for a different use.
DEVICE NAME: Device name
ERROR: Error code
The system interrupts processing.
Respond to the message output immediately before this message, then re-execute processing.
A code set could not be converted during access to repository. Error=[ERROR]
Character code conversion during access to the repository failed.
ERRNO: Error code
The system interrupts processing.
Refer to Appendix B.2, "Configuration Control Error Codes" and take appropriate action in accordance with the corresponding error code, then reexecute processing.
Input Recovery Control File Output Directory Name is incorrect. Directory Name=[DIRECTORY NAME]
The specified recovery control file output directory is invalid.
DIRECTORY NAME: Directory name
The system interrupts processing.
Specify a valid recovery control file output directory, then re-execute processing.
Input Work Directory Name is incorrect. Directory Name=[DIRECTORY NAME]
The specified work directory name is invalid.
DIRECTORY NAME: Directory name
The system interrupts processing.
Specify a valid work directory name then re-execute processing.
The Base Information of the Storage Server could not be found. Storage Server Name=[STORAGE SERVER NAME]
The specified storage server is not defined as managed by AdvancedCopy Manager.
STORAGE SERVER NAME: Storage server name
The system interrupts processing.
Define the storage server in accordance with the following manual, and then reexecute processing.
For backup of normal job volume:
Refer to the following manual:
"Registering a storage server," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
EC cannot be run. Error=[ERROR]
EC cannot be executed.
ERROR: Detail error message of GR series
The system interrupts processing.
Refer to "Detail Error Messages of the GR Series" and take appropriate action in accordance with the corrective action provided for the corresponding error message.
If error code 24 (hardware error requiring CE-CALL) is output, AdvancedCopy may have been set incorrectly. Check the GR setting.
The File could not be found. File Name=[FILE NAME]
The specified file is not found.
FILE NAME: File name
The system interrupts processing.
Verify that the specified file exists and that its name is valid, then re-execute processing.
This Command cannot run. This is because the registration information for the Transaction Volume is invalid. Device Name=[DEVICE NAME]
This command cannot be executed because the definition information of the transaction volume is invalid.
DEVICE NAME: Device name
The system interrupts processing.
Execute the device information setting command to cancel the registration of the job volume and reregister the volume. For details of the device information setting command, refer to the following manual:
"Device information setting command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because Resource files have been destroyed.
This command cannot be executed because the resource file is damaged.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource files could not be saved. Saving Directory Name=[SAVING DIRECTORY NAME]
An attempt to save the resource file failed.
DIRECTORY NAME: Name of save directory
The system interrupts processing.
Ensure that the device containing the save directory has enough free space, then re-execute processing.
Resource files cannot be converted. This is because their format is incorrect.
The current resource file cannot be converted because its format is invalid.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
This Command cannot run. This is because the Resource files are of an older version or have been destroyed.
This command cannot be executed because the version of the resource file is too old or the resource file is damaged.
The system interrupts processing.
The current resource file cannot be used. Execute the resource restore command to restore the resource file that was backed up previously, and then reexecute processing. For the resource restore command, refer to the following manual:
"Resource restoration command," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Resource Matching Command cannot be run.
The resource matching command failed.
The system interrupts processing.
Respond to the message that appears immediately before this message, then re-execute processing.
AdvancedCopy Manager has not been correctly installed.
AdvancedCopy Manager is not normally installed.
The system interrupts processing.
Reinstall AdvancedCopy Manager.
The Volume cannot be set. This is because this volume includes VTOC. Device Name=[DEVICE NAME]
The specified volume contains VTOC and therefore cannot be used as a transaction or backup volume.
DEVICE NAME: Device name
The system interrupts processing.
Review the device configuration so that a volume used as a transaction volume or backup volume does not contain VTOC.
If you change the device composition, refer to the following manual:
" Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The target backup volume name(s) could not be obtained. Device Map File=[DEVICE MAP FILE]
The name of the output destination backup volume could not be obtained.
DEVICE MAP: Name of device map file
The system interrupts processing.
Check the contents of the device map file and then re-execute.
The backup synchronization processing is running for a backup volume different from the one specified. Device Name=[DEVICE NAME], Device Map File=[DEVICE MAP FILE]
Backup synchronization processing is performed for a backup volume different from the specified one.
DEVICE NAME: Device name
DEVICE MAP: Name of device map file
The system interrupts processing.
Interrupt backup synchronization processing and then re-execute.
The specified device is already deregistered. Device Name=[DEVICE NAME]
The specified device has already been excluded from the registry.
DEVICE NAME: Device name
The system interrupts processing.
A device already excluded from the registry cannot be excluded again.
The directory could not be created. Directory=[DIRECTORY]
Directory creation failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory creation failure and then re-execute.
The directory could not be read. Directory=[DIRECTORY]
Directory reading failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory read failure and then re-execute.
The file could not be copied. Source File=[SOURCE FILE], Target File=[TARGET FILE]
File copying failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the file copy failure and then re-execute.
The directory could not be copied. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
Directory copying failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the directory copy failure and then re-execute.
The directory could not be deleted. Directory=[DIRECTORY]
Directory deletion failed.
DIRECTORY: Directory name
The system interrupts processing.
Remove the cause of the directory deletion failure and re-execute.
The directory could not be moved. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
Directory movement failed.
SOURCE FILE: Name of copy source file
TARGET FILE: Name of copy target file
The system interrupts processing.
Remove the cause of the directory move failure and re-execute.
The changed GR has a transaction volume operated as SP.
An SP-series job volume exists for the changed GR.
The system interrupts processing.
Delete the SP-series job volume from the changed GR, and then reexecute processing.
The value of the environment variable SWSTGNODE is incorrect. Value=[VALUE]
Any of the following events occurred:
The value of the environment variable SWSTGNODE for cluster operation is invalid.
The node on which the command was executed is not an operation node.
The AdvancedCopy Manager transaction has stopped.
VALUE: Value of the environment variable SWSTGNODE
The system interrupts processing.
If cluster operation is in progress, check the following points:
Check that the environment variable SWSTGNODE is correctly set.
Check that the node on which the command was run is an operation node.
Check if the AdvancedCopy Manager transaction has stopped.
Delete the environment variable SWSTGNODE except for cluster operation.
For information about the environment variable SWSTGNODE, see "Various Commands" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
The advanced copy function cannot be used. Error=[ERROR]
The advanced copy function cannot be used.
ERROR: Error code
The system interrupts processing.
Refer to Appendix A, "Detail Error Messages of GR Series," and take the corrective action indicated by the error code.
Specified loggroup cannot be specified because there is the one which SDX object and is not SDX object. Loggroup Name=[LOGGROUP NAME]
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
LOGGROUP NAME : log group name
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
Specified device list file cannot be specified because there is the one which SDX object and is not SDX object. Device List File Name=[DEVICE LIST FILE NAME]
A log group consisting of SDX object devices and non-SDX object devices cannot be operated on a log group basis.
DEVICE LIST FILE NAME : device list file
Unify the devices belonging to the log group into groups consisting only of SDX object devices or non-SDX object devices, or switch to device-by-device operation.
The SDX object cannot be used for SP series.
An SP-series operation cannot be performed for the SDX object.
Do not specify an option for performing an SP-series operation for the SDX object.
The volume in disk group that backup volume belongs cannot be registered as transaction volume. Disk Group Name=[DISK GROUP NAME]
A volume that belongs to a disk group or a single disk cannot be registered in both a transaction volume and backup volume.
DISK GROUP NAME : disk group
Delete the registration of the backup volume belonging to the same disk group or single disk, and register the transaction volume.
The volume in disk group that transaction volume belongs cannot be registered as backup volume. Disk Group Name=[DISK GROUP NAME]
A volume that belongs to a disk group cannot be registered in both a transaction volume and backup volume.
DISK GROUP NAME : disk group
Register a volume that is not registered as the transaction volume and that belongs to the disk group or single disk, as the backup volume.
Connection to the network failed. Remote Computer Name=[REMOTE COMPUTER NAME], Detected API=[API], Error=[ERROR]
Connection to the network failed.
COMPUTER: Name of the host in which an error occurred
API: API that caused an error
ERROR: Error code
The system interrupts processing.
Connection to the network failed. Check whether the remote server and network are normal and take necessary action, then re-execute.
You do not have sufficient permission to operate AdvancedCopy Manager. Detected API=[API], Error=[ERROR]
The user has no authority to operate AdvancedCopy Manager.
API: API that caused an error
ERROR: Error code
The system interrupts processing.
Obtain authority to access the registry.
The product [THE PRODUCT] has not been installed. Registry=[REGISTRY], Key Name=[KEY NAME], Value Name=[VALUE NAME], Error=[ERROR]
The product indicated by [THE PRODUCT] is not installed.
THE PRODUCT: Product name
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
The product indicated by [THE PRODUCT] is not installed. (Registry data that should have been defined during installation is not found.)
The abnormal volume was detected. Volume=[VOLUME], Error=[ERROR]
The abnormal volume was detected during analysis processing of volume mount point.
VOLUME: The volume name which the error generated
ERROR: Error code
The system interrupts processing.
Re-execute after restoring the volume which has caused abnormalities with reference to the contents of an error code according to it by the net helpmsg command on a command prompt.
Also refer to the following manuals, when the drive path function of Windows2000 is not being used.
[Windows version]
Chapter 12.1.1, "General notes" About the drive path function of Windows2000 in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The entered device cannot be set up as a transaction volume. Device Name=[DEVICE NAME]
Cannot be set up as a transaction volume because of it is a state of the mount, not being supported for the input device.
The transaction volume has multiple mount points.
DEVICE NAME : device name
The system interrupts processing.
Change the state of the mount ,and change the device configuration, and then re-execute.
For an explanation on how to change the device configuration, see the following manual.
" Changing the device configuration," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Specified device cannot be set up in Backup Volume, because the device has been registered as replication volume information of Replication Management. Device Name=[DEVICE NAME]
The input device cannot be set as the backup volume because it is registered as the replica volume of replication management or the original volume that can be copied bidirectionally.
DEVICE NAME : device name
The system interrupts processing.
Use any of the following methods so that the backup volume is not the copy destination of replication management:
Execute the replication management command to delete the replication volume information on the corresponding device.
Execute the replication management command to change the replication volume information on the corresponding device to copying in one direction.
Change the backup volume to another device.
Failed to acquisition of the replication volume information of Replication Management.
Acquisition of the replication volume information of replication management failed.
The system interrupts processing.
The replication volume information display command (swsrpvolinfo) of replication management failed. Remove the cause, and re-execute the command.
The specified volume is in the state of HALT. The error occurred by a remote copy. Device Name=[DEVICE NAME]
The specified volume is in a HALT state. The error occurred by the remote copy.
DEVICE NAME : device name
The system interrupts processing.
They are the abnormalities of hardware. Please remove the cause of a hardware trouble.
Cannot change to other Device Type. This is because Backup Synchronization Processing is in progress. Device Name=[DEVICE NAME]
Since transaction volume is EC suspending, it cannot change into other device uses.
DEVICE NAME : device name
The system interrupts processing.
Cancel the backup synchronous processing under EC suspension, and re-perform.
The Backup Policy could not be set. This is because History Information exists in this Transaction Volume. Device Name=[DEVICE NAME]
A setup of a backup policy went wrong. When backup history information exists, it cannot change into the number of preservation generations which is less than the number of the already backed-up history information.
DEVICE NAME : device name
The system interrupts processing.
Please cope with either of the followings.
The value exceeding the number of the histories backed up now is specified to be the number of preservation generations.
A part of history is deleted so that it may become below the number of preservation generations specified by the number of the histories backed up now.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The number of specified databases exceeds the maximum number of databases capable of performing backup.
The system interrupts processing.
The maximum number of databases capable of performing backup is 64. Make the number of the databases to be equal to or less than 64.
The path to the volume mount point could not be acquired. PATH=[PATH]
The path to the volume mount point could not be acquired.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The path could not be converted to a device name for AdvancedCopy Manager. PATH=[PATH]
The path could not be converted to a device name for AdvancedCopy Manager.
PATH : Path in which the error occurred
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The same database name cannot be specified multiple times. Database Name=[DBNAME]
The same database name cannot be specified multiple times.
DBNAME : Database name in which the error occurred
The system interrupts processing.
Check the specified database name and then re-execute processing.
An error occurred in the backup processing for the database. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME], Error=[ERROR]
An error occurred in the backup processing for the database.
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
ERROR : Error code
The system interrupts processing.
Respond to the message which is output before this message, then re-execute processing.
Backup failed. Command=[CMD-LINE]
Backup failed.
CMD-LINE : Command in which the error occurred
The system interrupts processing.
Respond to the message which is output before this message, then re-execute processing.
The file names of the database could not be acquired. Server Name=[SERVER-NAME], Instance Name=[INSTANCE-NAME], Database Name=[DB-NAME]
The file names of the database could not be acquired.
SERVER-NAME : SQL Server's server name in which the error occurred
INSTANCE-NAME : Instance name in which the error occurred
DB-NAME : Database name in which the error occurred
The system interrupts processing.
Check the status of the database, and then re-execute processing.
Backup processing was interrupted.
Backup processing was interrupted.
The system interrupts processing.
Respond to the message which is output before this message, and then re-execute processing.
The execution of statement failed. Statement=[STATEMENT]
It failed in execution of a statement.
SQL-Statement: SQL sentence
The system interrupts processing.
Check that the environment of the database for processing is right, and re-execute.
The file could not be closed. Filename=[FILENAME]
It failed in closing of the file shown by [FILE NAME].
FILE NAME: File name which the error generated
The system interrupts processing.
Check the states (availability etc.) of a device where a file exists, and re-execute.
The database name or instance name could not be converted to wide-character code.
The database name or instance name could not be converted to wide-character code.
The system interrupts processing.
Checking that a database name and an instance name are right, and re-execute.
This Command Parameter requires the Database Name.
A database name is required for the argument of a command.
The system interrupts processing.
Specify a database name, and re-execute.
The path of the primary file of the database could not be acquired. Database Name =[DATABASE NAME]
Path acquisition of the primary file of the database shown by DATABASE went wrong.
DATABASE: The name of Database
The system interrupts processing.
Check the database environment and removing the cause of having failed, and re-execute.
swstbackup command could not be run.
It failed in execution of swstbackup command.
The system interrupts processing.
Removing the cause by which swstbackup command was failed, and re-execute.
This Command Parameter requires the Metadata File Name.
A metadata file name is required for this command.
The system interrupts processing.
Specify a metadata file name, and re-execute.
[OPT1] option of this command can be specified only when [OPT2] option is specified.
The argument when performing command directions is inaccurate.
OPT1: option name
OPT2: option name
The system interrupts processing.
Specifying an argument correctly, and re-execute.
The device associated with the specified drive letter is not a device for AdvancedCopy Manager.
This drive is not a support drive of AdvancedCopy Manager.
The system interrupts processing.
Check whether the database is correctly created on disk array equipment.
Commucation with SQL Server failed.
It failed in the communication with SQL Server.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
SQL Server aborted.
SQL Server interrupted processing.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
ODBC processsing failed. Detected API=[API], Error=[ERROR]
It failed in ODBC processing.
API: The name of API
ERROR: Error code
The system interrupts processing.
Check that the environment of ODBC is right, and re-execute.
The BACKUP/RESTORE statement abnormally exited.
The BACKUP/RESTORE statement abnormally exited.
The system interrupts processing.
Check that the environment of SQL Server is right, and re-execute.
COM library could not be initialized.
COM library could not be initialized.
The system interrupts processing.
The shortage of a memory or a fatal error is considered to be the cause. When the shortage of a memory is the cause, terminate other applications, and re-execute. When other, check the environment of Windows, and re-execute.
A COM Object could not be created.
A COM object could not be created.
The system interrupts processing.
SQL Server is not installed correctly. Check the installation state of SQL Server (re-installation if necessary), and re-execute.
The device information could not be acquired. Device Name=[DEVICE NAME]
It failed in acquisition of the device information shown by [DEVICE].
DEVICE: The device name
The system interrupts processing.
Check the state of a device.
The command could not be run for lack of memory.
The command could not be run for lack of memory.
The system interrupts processing.
Carry out the following management and enabling it to gain a virtual memory domain, and re-execute.
A swap domain is extended.
Other applications are ended.
Connection to SQL Server failed. Server Name=[SERVER NAME]
Connection with SQL Server went wrong.
Server-name: The server name that the error generated
The system interrupts processing.
Check the starting state of SQL Server, the server name of SQL Server, etc. (when an instance with a name is specified), and re-execute.
A Tape copy processing error occurred. Tape server=[TAPE SERVER], Error=[ERROR], Detail Error=[DETAIL]
An error occurred during tape copy processing.
TAPE SERVER: Tape server name
ERROR: Error code (internal code)
DETAIL: Detail error code (internal code)
Interrupts processing.
The tape copy message is displayed before this message. Take appropriate action according to the contents of the message, and then retry tape copy processing.
An error occurred in the pretreatment shell for Tape copy executive. Error=[ERROR],[REASON]
An error occurred in the preprocessing shell script during tape copy processing.
ERROR: Error code set in the shell script
REASON: Message
Interrupts processing.
Check the contents of the preprocessing script for tape copy processing, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
An error occurred in the aftertreatment shell for Tape copy executive. Error=[ERROR],[REASON]
An error occurred in the postprocessing shell script during tape copy processing.
ERROR: Error code set in the shell script
REASON: Message
Interrupts processing.
Check the contents of the postprocessing script for tape copy processing, correct the cause of the error corresponding to the error code, and then rerun the script. For the meanings of the error codes, see "Error Codes of Preprocessing Script and Postprocessing Script" in this manual.
For details on the scripts, see "Preprocessing and Postprocessing of Tape Copy" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
Cannot change to other Device Type. This is because Tracking Processing is in progress. Device Name=[DEVICE NAME]
The transaction volume cannot be changed to another device application because tracking processing is in progress.
DEVICE NAME : Device name
The system interrupts processing.
Cancel tracking processing and then reenter the command.
QuickOPC function is not supported in this disk array unit. Device Name=[DEVICE NAME]
This disk array does not support the QuickOPC function.
DEVICE NAME : Device name
The system interrupts processing.
Check whether the disk array to which the device is allocated supports the QuickOPC function.
The tracking processing is not being executed. Device Name=[DEVICE NAME]
Tracking processing is not in progress.
DEVICE NAME : Device name
The system interrupts processing.
Enter this command for a device for which tracking processing is in progress. Use the tracking status display command (swsttrkstat) to check whether tracking processing is in progress.
The OPC physical copy could not be stopped. This is because a history Information exists for the backup Volume. Transaction Volume=[TRANSACTION VOLUME], Backup Volume=[BACKUP VOLUME]
OPC physical copying cannot be stopped because backup history information exists for the backup volume.
TRANSACTION VOLUME : Transaction volume name
BACKUP VOLUME : Backup volume name
The system interrupts processing.
When the tracking cancel command is entered with the -copy option specified for a backup volume for which backup history information exists, delete in advance the backup history information using the backup history information deletion command (swsthistdel).
This Command Parameter requires -bd option or -all option.
The -bd or -all option must be specified with this command.
The system interrupts processing.
Reenter the command with the -bd or -all option specified.
The estimate processing has already started.
The estimate processing has already started.
The system interrupts processing.
To perform another update estimate, first stop the processing for the update estimate that is currently executing, and then rerun the command.
The estimate processing is not executed.
The estimate processing is not being executed.
The system interrupts processing.
Check the status of the specified volume, and then specify the correct volume.
The estimate processing is in error suspend status.
The estimate processing is in the error suspend status.
The system interrupts processing.
The update estimate process has entered an error suspend state because a hardware fault has occurred on the copy source volume. Stop the update estimate process, and check the hardware status. If there is a hardware fault, resolve the problem.
The server name could not be read from Registry. There is a possibility that environment variable SWSTGNODE is not set.
An attempt to acquire the Storage server name from the registry has failed.
The environment variable SWSTGNODE may have not been set because the cluster is already set up.
Interrupts processing.
If cluster operation is in progress, check that the environment variable SWSTGNODE is set.
For information about the environment variable SWSTGNODE, see "Various Commands" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
If the environment variable SWSTGNODE is set correctly, check that the Storage server is registered.
Failed to read the cluster setting definition file. Filename=[FILE NAME]
An attempt to read the cluster definition file has failed.
FILE NAME: Cluster definition file name
Interrupts processing.
Check the AdvancedCopy Manager environment.
The allocation of the version number failed. Error=[ERROR]
An absolute version number could not be allocated.
ERROR: Error code
The tape backup history information cannot be obtained. Device Name=[DEVICE NAME], Error=[ERROR]
An attempt to obtain tape backup history information failed.
DEVICE NAME: Device name
ERROR: Error code
The system interrupts processing.
A tape backup option message of AdvancedCopy Manager is output before this message. Take corrective action according toby following the message instructions, and then reenter the command.
Backup Policy cannot be set. This is because backup to disk is not supported for the device. Device Name=[DEVICE NAME]
A backup policy cannot be set because the device cannot be managed by AdvancedCopy Manager.
DEVICE NAME: Device name
The system interrupts processing.
The data on the specified device can be backed up to tape but cannot be backed up to a disk.
This system does not support EC-related functions.
This system does not support synchronous high-speed backup.
The system interrupts processing.
Use snap shot backup.
An internal inconsistency occurred.
A system error occurred.
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred in disk array device. Error=[ERROR]
A system error occurred in the disk array device.
ERROR: Error code
The system interrupts processing.
If the error recurs even if the command is reexecuted, a hardware error is assumed.
Refer to "Detail Error Messages of GR Series," and take the corrective action indicated by the error code.
Processing was interrupted.
Processing was interrupted.
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A new area could not be acquired. Area name=[AREA NAME], Area size=[AREA SIZE]]
An attempt to allocate a new area failed.
AREA NAME: Name of the area to be allocated
AREA SIZE: Length of the area to be allocated
The system interrupts processing.
Do the following so that a virtual memory area can be allocated, then re-execute processing.
Expand the swap area.
Quit other applications.
The registry could not be opened. Registry=[REGISTRY], Key=[KEY], Error=[ERROR]
The registry could not be opened.
REGISTRY: Registry
KEY: Key name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
The registry could not be read. Registry=[REGISTRY], Key=[KEY], Value=[VALUE], Error=[ERROR]
The registry could not be read.
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Information could not be written to the registry. Registry=[REGISTRY], Key=[KEY], Value=[VALUE], Error=[ERROR]
The registry could not be written.
REGISTRY: Registry
KEY: Key name
VALUE: Value
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
An unexpected error occurred. Thread ID=[THREAD-ID], Detected API=[API-NAME], Error=[ERROR]
An unexpected error occurred.
THREAD-ID : Thread ID of the thread in which the error occurred
API-NAME : API name in which the error occurred
ERROR : Error code
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
[Windows version]
Chapter 10.2.2, "Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal contradiction occurred. Additional information 1=[INFORMATION], Additional information 2=[INFORMATION], Additional information 3=[INFORMATION], Additional information 4=[INFORMATION], Additional information 5=[INFORMATION]
An internal error occurred.
INFORMATION: Additional information
The system interrupts processing.
Refer to the following manual and collect the information required for troubleshooting, then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[DRIVE LETTER] has been assigned to [DEVICE NAME].
A drive letter has been assigned to the specified device.
DRIVE LETTER: Drive letter
DEVICE NAME: Device name
The system ends normally.
No response is required because this is an informational message.
The drive letter assigned to [DEVICE NAME] has been released. Drive Letter=[DRIVE LETTER]
The drive letter assignment to a device was canceled.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter
The system ends normally.
No response is required because this is an informational message.
[DRIVE LETTER] has already been assigned to [DEVICE NAME].
A drive letter has already been assigned to the specified device.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter
The system interrupts processing.
No response is required because this is an alert message.
Either [DRIVE LETTER] is not used or has already been released from the device to which it was previously assigned.
The specified drive letter is not used, or the assignment has already been canceled.
DRIVE LETTER: Drive letter
The system interrupts processing.
No response is required because this is an alert message.
Either no drive letter is not assigned to [DEVICE NAME] or the drive letter previously assigned to it has already been released.
No drive letter has been assigned to the specified device, or the assignment has already been canceled.
DEVICE NAME: Device name
The system interrupts processing.
No response is required because this is an alert message.
This command could not be executed because it was entered by a user who does not have Administrators permission.
The user cannot execute this command because the user does not belong to the administrators group of the local machine.
The system interrupts processing.
A user with administrator authority should execute this command.
A device name is required for this command.
The command requires a device name as an argument.
The system interrupts processing.
Specify a device name and re-execute.
A command argument is invalid.
The command contains an invalid argument.
The system interrupts processing.
Re-execute the command with a valid argument specified.
A device name or drive letter is required for this command.
The command requires a device name or drive letter as an argument.
The system interrupts processing.
Re-execute the command with a device name or drive letter specified.
An invalid device name was entered. Device Name=[DEVICE NAME]
An invalid device name was specified.
DEVICE NAME: Device name
The system interrupts processing.
Check the device name and re-execute.
Another drive letter has already been assigned to the device. Device Name=[DEVICE NAME], Drive Letter=[DRIVE LETTER]
Another drive letter has already been assigned to the specified device.
DEVICE NAME: Device name
DRIVE LETTER: Drive letter already assigned
The system interrupts processing.
Check the device name and re-execute.
An invalid drive letter was entered. Drive Letter=[DRIVE LETTER]
An invalid drive letter was specified.
DRIVE LETTER: Drive letter already assigned
The system interrupts processing.
Check the drive letter and re-execute.
The specified drive letter is already being used. Drive Letter=[DRIVE LETTER]
The specified drive letter is already used.
DRIVE LETTER: Drive letter
The system interrupts processing.
Specify another drive letter and re-execute.
The device with the specified drive letter is not a target device for AdvancedCopy Manager.
The device having the specified drive letter is not a target device of AdvancedCopy Manager.
The system interrupts processing.
Check the device having the specified drive letter and re-execute.
The drive could not be locked. Drive Letter=[DRIVE LETTER], Error=[ERROR]
An attempt to lock the drive failed.
DRIVE LETTER: Drive letter
ERROR: Error code and error location
The system interrupts processing.
Stop using the specified drive entirely and re-execute.
An environment setting cannot be determined. AdvancedCopy Manager has not been correctly installed.
The environment definition is incomplete. AdvancedCopy Manager is not normally installed.
The system interrupts processing.
Check the AdvancedCopy Manager file environment.
The OS is not supported.
The OS does not support the specified command.
The system interrupts processing.
Check the OS.
The device information file for AdvancedCopy Manager is not consistent with the system devices.
The contents of the AdvancedCopy Manager device information file are inconsistent with the system device configuration.
The system interrupts processing.
Obtain information of all devices with AdvancedCopy Manager and re-execute.
An invalid partition number was entered. Partition Number=[PARTITION NUMBER]
An invalid partition number was specified.
PARTITION NUMBER: Partition number
The system interrupts processing.
Check the partition number and re-execute.
The specified drive is not a target device of AdvancedCopy Manager.
The specified drive is not a target device of AdvancedCopy Manager.
The system interrupts processing.
Check the specified drive and re-execute.
The drive letter could not be released because it has been assigned to more than one device. Drive Letter=[DRIVE LETTER]
The assignment of specified drive letter couldn't be canceled because it has been assigned to multiple drives.
DRIVE LETTER: Drive letter
The system interrupts processing.
Check the status of drive letter assignment to the specified device, and re-execute.
The drive layout information could not be obtained. Device Number=[DEVICE NUMBER], Error=[ERROR]
Acquisition of drive layout information failed.
DEVICE NUMBER: Device number
ERROR: Error code
The system interrupts processing.
Check the device status.
The device information could not be obtained. Drive Letter=[DRIVE LETTER], Error=[ERROR]
Acquisition of device information failed.
DRIVE LETTER: Drive letter
ERROR: Error code and error location
The system interrupts processing.
Check the device status.
An unused drive letter was not found.
No free drive letter is found.
The system interrupts processing.
Free a drive letter and re-execute.
A drive letter could not be assigned. Drive Letter=[DRIVE LETTER], Target Path=[TARGET PATH], Error=[ERROR]
Drive letter assignment failed.
DRIVE LETTER: Drive letter
TARGET PATH: Character string of the target path of the drive to which a drive letter is to be assigned
ERROR: Error code
The system interrupts processing.
Check the device status and re-execute.
The command could not be executed because memory was insufficient.
Command execution failed because of a memory shortage.
The system interrupts processing.
Check the memory status. If a memory shortage is actually caused, increase the size of memory.
A drive letter could not be released. Drive Letter=[DRIVE LETTER], Target Path=[TARGET PATH], Error=[ERROR]
Cancellation of drive letter assignment failed.
DRIVE LETTER: Drive letter
TARGET PATH: Character string of the target path of the drive to which a drive letter is to be assigned
ERROR: Error code
The system interrupts processing.
Check the device status and re-execute.
A registry key could not be opened. Key=[REGKEY], Error=[ERROR]
An attempt to open the registry key failed.
REGKEY: Registry key
ERROR: Error code
The system interrupts processing.
Check the registry.
Device information could not be obtained. Error=[ERROR]
Acquisition of device information failed.
ERROR: Error code and error location
The system interrupts processing.
Check the device status.
The drive letter could not be assigned or released because another device has been mounted in a folder for the specified device.
A drive letter could not be assigned to or removed from the specified device because another device was mounted on the folder of the specified device.
The system interrupts processing.
Unmount the device from the folder of the specified device and then re-execute.
The drive letter could not be assigned or released because the specified device has been mounted in a folder for another device.
A driver letter could not be assigned to or removed from the specified device because the specified device was mounted on the folder of another device.
The system interrupts processing.
Unmount the specified device and re-execute.
Devices on the computer could not be scanned. Error=[ERROR]
An attempt to scan computer devices failed.
ERROR: Error code and error location
The system interrupts processing.
Check the status of computer devices.
The specified volume mount point could not be found. Volume Mount Point=[MOUNT POINT]
The specified mount point could not be allocated or deallocated because it could not be found on the computer.
MOUNT POINT: Mount point name
The system interrupts processing.
Verify that the specified mount point exists on the computer, specify a valid mount point, and then reexecute processing.
The specified directory is not empty. Mount Point Name=[MOUNT POINT]
No mount point can be allocated to the specified directory because it is not empty.
MOUNT POINT: Mount point name
The system interrupts processing.
Check the specified mount point, specify a valid mount point, and then reexecute processing.
Volume lock is not held.
A volume is not locked.
No action is needed because this message is a report.
The corresponding physical volume does not exist. Logical Volume Name=[LVNAME]
The corresponding physical volume does not exist.
LVNAME : Name of the logical volume where an error occurred
A logical volume was deleted after it was registered with the backup management function. This volume cannot be used. Use the replication volume information deletion command (swsrpdelvol) to delete definition information accordingly.
This command cannot be run because the logical volume spans multiple physical volumes. Logical Volume Name=[LVNAME]
The command cannot be executed because a logical volume extends over multiple physical volumes.
LVNAME : Name of the logical volume where an error occurred
Configuration information of a logical volume was changed after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The configuration of this logical volume is not supported. Logical Volume Name=[LVNAME]
The configuration of this logical volume is not supported.
LVNAME : Name of the logical volume where an error occurred
Configuration information of a logical volume was deleted after the volume was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute the command:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The corresponding physical volume does not exist. Volume Group Name=[VGNAME]
The corresponding physical volume does not exist.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
It is deleted after a volume group is registered into a backup management function. This volume group cannot be used. Delete definition information using a device information setting command (swstdevinfoset).
This command cannot be run because the volume group spans multiple physical volumes. Volume Group Name=[VGNAME]
This command cannot be run because the volume group spans multiple physical volumes.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
Configuration information of a volume group was changed after the group was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute processing:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The configuration of this volume group is not supported. Volume Group Name=[VGNAME]
The configuration of this volume group is not supported.
VGNAME : The volume group name which the error occurred.
The system interrupts processing.
Configuration information of a volume group was changed after the group was registered with the backup management function. Refer to the following manual, change device information accordingly, and reexecute processing:
"Changing Device Configuration," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Locking the volume failed. Please confirm that the volume is being used by other processes. Error=[ERROR], Volume Name=[VOLUME NAME]
Locking the volume failed.
ERROR: Error code and error-detection point
VOLUME NAME: Name of the volume with an error
The system interrupts processing.
Error code 5 (FSCTL_LOCK_VOLUME) occurs when a volume with an error is used by another process (application or service). In such a case, stop the process that is using the volume with an error by setting the volume to have no process, and re-execute.
A lock processing error may occur because of a temporary conflict between the volume access by the other process and the volume lock processing of AdvancedCopy Manager. In this event, work around the error by changing LockRetryNumber and LockRetryInterval in the volume locking specification file used. Then, with LockForceMode set to on, the mounting of the volume is forcibly canceled and the lock processing can continue in a state in which all file handles of the other process are invalid.
For details on the volume lock file operation specification file, refer to the following Section in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Windows version]:
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
If the above actions cannot handle this error or the error code is other than 5(FSCTL_LOCK_VOLUME), then see the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer:
Section 10.2.2, "Collecting maintenance information," in the ETERNUS SF AdvancedCopy Manager Operator's Guide [For Windows]
The setting value of the lock specification file is incorrect. File Name=[FILE NAME], Section Name=[SECTION NAME], Key Name=[KEY NAME], Value=[KEY VALUE]
A setting value is invalid in the volume locking specification file used.
FILE NAME: Name of the volume locking specification file with an error
SECTION NAME: Name of the section with an error
KEY NAME: Name of the erroneous item
KEY VALUE: Setting value of the erroneous item
The system interrupts processing.
Refer to the following Section in the ETERNUS SF AdvancedCopy Manager Operator's Guide [Windows version], and confirm that the volume lock operation specification file is described correctly:
"Transaction volume locking specification file for backups"
"Backup volume locking specification file for backups"
"Backup-restored volume locking specification file"
Dismounting the volume failed. Error=[ERROR], Volume Name=[VOLUME NAME]
Cancellation of volume mounting failed.
ERROR: Error code and error-detection point
VOLUME NAME: Name of the volume with an error
The system interrupts processing.
Check the following to determine if either was applicable at the time this error occurred:
The volume could not be recognized from the operating system.
The volume was locked by another process.
If neither was applicable, then see the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE):
"Collecting maintenance information," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The specified volume is currently in use. Volume Name=[VOLUME NAME]
The specified volume is being used by another process.
VOLUME NAME: Name of the volume with an error
The system interrupts processing.
Wait until processing of this volume by another command is completed.
This option cannot be used for SP series. Option=[OPTION]
An option that cannot be used for a transaction volume of an SP-series operation is used.
OPTION : Option that caused the error ("-Xflush" appears in this version.)
Check the options that can be specified for SP-series operations again.
For the Xflush option, the Xflush option function can be used by specifying on for BufferFlushOnly in the transaction volume lock operation specification file for backup.
For details on the transaction volume lock operation specification file for backup, refer to the following manual:
"Transaction volume lock operation specification file for backup," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error occurred in the process of locking a volume of the communication service. Error=[ERROR]
An error occurred during processing for obtaining a communication service lock.
ERROR : error code
An error occurred during processing for obtaining a communication service lock.
System administrator response
See "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
An error occurred in the process of unlocking a volume of the communication service. Error=[ERROR]
An error occurred during processing for releasing a communication service lock.
ERROR : error code
See "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
An error occurred in the process of aquiring a lock status of the communication service. Error=[ERROR]
An error occurred during processing for obtaining communication service lock information.
ERROR : error code
Refer to "Error Codes of the Volume Lock Function in Windows," take action according to the instructions for the error code, and reexecute the processing.
The GDS volume should be the same size.
GDS volumes must be the same size.
Specify a copy destination volume that is the same size as the copy source volume.
The shadow class in SDX object cannot be used. Class Name=[CLASS NAME]
An SDX object in the shadow class cannot be used.
CLASS NAME : class name
Specify an SDX object that is not in the shadow class.
The SDX object of the stripe type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the stripe type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
The SDX object of the concatenation type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the concatenation type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
This option cannot be used for volume which is not SDX object. Option=[OPTION]
This option can be used only for SDX object volumes.
OPTION : option
Specify this option only for SDX object volumes.
It failed in running synchronization process. GDS Command=[GDS COMMAND]
Starting synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in resume synchronization process. GDS Command=[GDS COMMAND]
Restarting synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in suspend synchronization process. GDS Command=[GDS COMMAND]
Suspending synchronous processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in running snapshot process. GDS Command=[GDS COMMAND]
Starting snapshot processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in stopping copy process. GDS Command=[GDS COMMAND]
Stopping copy processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in cancel copy process. GDS Command=[GDS COMMAND]
Cancelling copy processing failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute the processing.
It failed in running restore process. GDS Command=[GDS COMMAND]
Restoration failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
If the output message is one of the following, a backup volume is being copied to a transaction volume by EC, a backup volume is in the equivalency maintain status, or a backup volume is suspended. In this event, use the synchronous processing cancel command (swstcancelsync) to cancel all EC sessions set in the transaction volume.
<transaction-volume-name>: copying with EC
<backup-volume-name>: joined to master volume <transaction-volume-name>
<transaction-volume-name>: related to proxy volume <backup-volume-name> with EC
It failed in cancel restore process. GDS Command=[GDS COMMAND]
Cancelling restoration failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in remove proxy. GDS Command=[GDS COMMAND]
Releasing the proxy failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
Failed to execute the GDS command. Command=[COMMAND]
Executing a GDS command failed.
GDS COMMAND : GDS command where the error occurred
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in active volume. Class Name=[CLASS NAME], Volume Name=[VOLUME NAME]
Starting a volume failed.
CLASS NAME : class name
VOLUME NAME : volume name
Take action according to the message output immediately prior to this message, and reexecute processing.
It failed in stopping volume. Class Name=[CLASS NAME], Volume Name=[VOLUME NAME]
Stopping a volume failed.
CLASS NAME : class name
VOLUME NAME : volume name
Take action according to the message output immediately prior to this message, and reexecute processing.
A SDX object information could not be acquired. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Obtaining SDX object information failed.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Check the status of the SDX object.
Because the relation between Master and Proxy has been established between source object and target object, the Run of the copy processing cannot be done. Class Name=[CLASS NAME], Source Object Name=[SOURCE OBJECT NAME], Target Object Name=[TARGET OBJECT NAME]
Copy processing cannot be executed because a master-and-proxy relationship has been established between the copy source object and the copy destination object.
CLASS NAME : class name
SOURCE OBJECT NAME : source object name
TARGET OBJECT NAME : target object name
Specify objects that have no master-and-proxy relationship.
Copy processing cannot be executed because it belongs to disk group as which two volume is the same. Disk Group Name=[DISK GROUP NAME]
Copy processing cannot be executed because two volumes belong to the same disk group.
DISK GROUP NAME : disk group
Specify a volume in a different disk group. Use the sdxinfo command to check the disk group to which a volume belongs.
Copy processing cannot be executed because the target object is a master object of other Proxy. Class Name=[CLASS NAME], Target Object Name=[TARGET OBJECT NAME], Proxy Object Name of Target Object=[PROXY OBJECT NAME OF TARGET OBJECT]
Copy processing cannot be executed because the copy destination object becomes the master object of another proxy.
CLASS NAME : class name
TARGET OBJECT NAME : target object name
PROXY OBJECT NAME OF TARGET OBJECT : proxy object name
Make sure that the copy destination object is not the copy source of another SDX object.
Copy processing cannot be executed because the total number of slices comprising the master volume, and the slices comprising the proxy volume that is related to the master volume, must not exceed thirty-two. Class Name=[CLASS NAME], Source Volume Name=[SOURCE VOLUME NAME]
Copy processing cannot be executed because the number of slices that constitute a copy source volume and the number of slices that constitute all copy destination volumes linked to the copy source volume add up to a total of 33 or more.
CLASS NAME : class name
SOURCE VOLUME NAME : source volume name
Take care so that the total number of slices does not exceed 32.
Copy processing cannot be executed because the source object is a proxy object of other Master. Class Name=[CLASS NAME], Source Object Name=[SOURCE OBJECT NAME], Master Object Name of Source Object=[MASTER OBJECT NAME OF SOURCE OBJECT]
Copy processing cannot be executed because the copy source object becomes the proxy object of another master.
CLASS NAME : class name
SOURCE OBJECT NAME : source object name
MASTER OBJECT NAME OF SOURCE OBJECT : master object name
Make sure that the copy source object is not the copy destination of another SDX object.
Copy processing cannot be executed because copying slice exists. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Copy processing cannot be executed because a slice is being copied.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Wait for the copying of the slice to be completed, and reexecute processing.
Copy processing cannot be executed because temporarily detach slice exists. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
Copy processing cannot be executed because a slice is in the temporary isolation state.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Incorporate the slice in the temporary isolation state, and reexecute processing.
Processing cannot be executed because source volume status of INVALID. Class Name=[CLASS NAME], Source Volume Name=[SOURCE VOLUME NAME]
Processing cannot be executed because the copy source volume is in the INVALID state.
CLASS NAME : class name
SOURCE VOLUME NAME : source volume name
Use another normal volume to restore the copy source volume. Alternatively, refer to the PRIMECLUSTER(TM) Global Disk Services Guide, and restore the copy source volume.
Processing cannot be executed because the relation between master and proxy of source object and target object is not the part status. Class Name=[CLASS NAME], Master Object Name=[MASTER OBJECT NAME], Proxy Object Name=[PROXY OBJECT NAME]
Processing cannot be executed because the master-and-proxy relationship between the copy source object and the copy destination object is not in the separation state.
CLASS NAME : class name
MASTER OBJECT NAME : master object name
PROXY OBJECT NAME : proxy object name
Check the states of the copy source object and copy destination object.
The target object cannot use a hardware copy function because of mirror composition. Class Name=[CLASS NAME], Target Object Name=[TARGET OBJECT NAME]
The hardware copy function cannot be used because the copy destination object has a mirroring configuration.
CLASS NAME : class name
TARGET OBJECT NAME : target object name
Specify the -Xgds-softcopy option, and use the GDS software copy function.
A hardware copy function cannot be used because it belongs to the mirror group that a lower level group is connected. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
The hardware copy function cannot be used because a lower-level group belongs to a connected mirror group.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify the -Xgds-softcopy option, and use the GDS software copy function.
The specified volume is an error in GDS. Master Volume Name=[MASTER VOLUME NAME], Proxy Volume Name=[PROXY VOLUME NAME]
An error occurred at GDS of the specified volume.
MASTER VOLUME NAME : master volume name
PROXY VOLUME NAME : proxy volume name
After eliminating the cause of the error that occurred at GDS, take action as follows:
If backup synchronous processing has been executed, use the backup synchronous cancel command (swstcancelsync) to cancel the backup synchronous processing.
If snapshot-type backup has been executed, use the history delete command (swsthistdel) to delete backup history information.
If restoration has been executed, execute the resource match command (swstsrsemtch).
A GDS Information could not be acquired.
Obtaining GDS information failed.
Take action according to the message output immediately prior to this message, and reexecute processing.
The device is excluded. Device Name=[DEVICE NAME]
The relevant device is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
DEVICE NAME: Device name
The system interrupts processing.
Wait until the processing by another command for the relevant device is finished.
The Loggroup that the device belongs to is excluded. Loggroup Name=[ LOGGROUP NAME], Device Name=[DEVICE NAME]
A switch switch-type SDX object cannot be used.
LOGGROUP NAME: Log group name
DEVICE NAME: Device name
The system interrupts processing.
Wait until the processing by another command for the log group containing the relevant device is finished.
A device include in the Loggroup is excluded. Loggroup Name=[ LOGGROUP NAME], Device Name=[DEVICE NAME]
The relevant device included in the log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
LOGGROUP NAME: Log group name
DEVICE NAME: Device name
The system interrupts processing.
Wait until the processing by another command for the relevant device included in the log group is finished.
The Loggroup is excluded. Loggroup Name=[ LOGGROUP NAME]
The relevant log group is being used by another command of AdvancedCopy Manager or another command of the AdvancedCopy Manager tape backup option.
LOGGROUP NAME: Log group name
The system interrupts processing.
Wait until the processing by another command for the relevant log group is finished.
AdvancedCopy Manager Tape Backup Option is not installed.
The AdvancedCopy Manager tape backup option is not installed.
The system interrupts processing.
The AdvancedCopy Manager tape backup option must be installed to use the relevant function.
The SDX object of the switch type cannot be used. Class Name=[CLASS NAME], SDX Object Name=[SDX OBJECT NAME]
An SDX object of the switch type cannot be used.
CLASS NAME : class name
SDX OBJECT NAME : SDX object name
Specify an SDX object of the single or mirror type.
This function cannot be used for SDX object.
The SDX object cannot use this function.
Interrupts processing.
Specify an object other than the SDX object.
The feature not supported in this disk array device. Function Name=[FUNCTION NAME]
This disk array unit does not support the displayed function.
FUNCTION NAME: Function name
Any of the following function names is displayed:
[Mode Change]: Mode change function
[Stack Mode]: Stack mode function
[Consistency Mode]: Consistency mode function
[Reverse]: Synchronous processing reverse function
Interrupts processing.
Check if this disk array unit supports the function displayed in the function name parameter.
Flushing filesystem buffers failed. Error=[ERROR], Volume Name=[VOLUME NAME]
Flushing of the file system buffer failed.
ERROR: Error code and error-detection point
VOLUME NAME: Erroneous volume name
The system interrupts processing.
See the following manual, collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE):
"Collecting maintenance information," in the "ETERNUS SF AdvancedCopy Manager Operator's Guide
The backup synchronization processing is already in progress for the storage group: [STORAGE GROUP NAME].
The backup synchronization processing is already in progress for the storage group.
STORAGE GROUP NAME: Storage group name
This is an informational message. No action is required.
The backup history information for the storage group: [STORAGE GROUP NAME] is inconsistent.
Backup history information is inconsistent.
STORAGE GROUP NAME: STORAGE GROUP NAME
Execute the history information display command (swsthistdisp_exchange) to display backup history information, delete inconsistent generation history information, and reexecute the command.
A backup history with specified generation number: [NUMBER] does not exist.
An invalid generation number (relative generation number) was specified in the restore execution command (swstrestore_exchange). Alternatively, the specified generation number does not exist.
NUMBER: Relative generation number
Execute the history information display command (swsthistdisp_exchange) with the related storage group name specified to check whether the specified generation number exists in all devices that constitute the storage group. Reexecute the command with a valid generation number specified.
A backup history with specified version number: [NUMBER] does not exist.
An invalid generation number (absolute generation number) was specified in the restore execution command (swstrestore_exchange). Alternatively, the specified absolute generation number does not exist.
NUMBER: Absolute generation number
Execute the history information display command (swsthistdisp_exchange) with the related storage group name specified to check whether the specified generation number exists in all devices that constitute the storage group. Reexecute the command with a valid generation number specified.
The last backup is inconsistent.
A backup file consistency check resulted in "inconsistent."
The backup of the specified storage group of the preceding generation is inconsistent. Delete the inconsistent history information to restore consistency and execute backup to secure the latest backup data.
The storage group: [STORAGE GROUP NAME] does not exist.
The storage group specified for the exchange server is not found.
STORAGE GROUP NAME: Storage group name
Check whether the specified storage group name is registered. If not, refer to Section "Collecting maintenance information," in the ETERNUS SF AdvancedCopy Manager Operator's Guide, collect data necessary for troubleshooting and then contact a Fujitsu SE.
Rollforward cannot be done since both the log files and database files exist on the same device for the storage group: [STORAGE GROUP NAME].
The log file in the storage group exists on the same device as the database file. If the log file exists on the same device as the database file, restoration in roll-forward mode cannot be executed because the log file restored as a result of restoration overwrites the latest log file (the original data is lost).
STORAGE GROUP NAME: Storage group name
Execute the restore execution command (swstrestore_exchange) with the -point option (point-in-time mode) specified.
If restoration is to be performed in roll-forward mode in the future, allocate a log file to a device different from that for the database.
The registered storage group information for the storage group: [STORAGE GROUP NAME] does not exist.
Storage group information is not registered.
STORAGE GROUP NAME: Storage group name
If database information is not registered, execute the database information registration command (swstdbinfo_exchange) to register storage group information.
The information about the storage group: [STORAGE GROUP NAME] has changed since last registered information.
Storage group configuration information has been changed.
STORAGE GROUP NAME : Storage group name
Execute the database information registration command (swstdbinfo_exchange) to register the latest storage group information.
The [COMMAND NAME] command cannot proceed because of an EC Error. Error number=[ERROR]
Command execution cannot be continued because of an EC error.
Error number 1 : Indicates that an EC pair exists in the storage group and is in the execution state.
Error number 2 : Indicates that an EC pair exists in the storage group and is in the equivalent state.
Error number 3 : Indicates that an EC started for one or more transaction volumes in the storage group failed.
Error number 4 : Indicates that inconsistent resources were detected in one or more transaction volumes in the storage group.
Error number 5 : Indicates that an EC pair exists in one or more transaction volumes in the storage group but does not exist in all transaction volumes.
Error number 6 : Indicates that EC that was started in one or more transaction volumes in the storage group is in the halt state.
Error number 7 : Indicates that an EC pair exists in the storage group and is in the suspend state.
COMMAND NAME: Command name
ERROR: Error number
Take the corrective action corresponding to the error number and execution command as shown below. All commands are applicable where no specific command is shown.
Error number 1
Database information registration command (swstdbinfo_exchange):
If the current processing is unnecessary, execute the synchronous backup processing cancel command (swstcancelsync_exchange) to cancel EC in the storage group, and reexecute
Backup execution command (swstbackup_exchange):
Wait until the EC completion state enters the "equivalent state" and reexecute backup. Alternatively, execute the synchronous backup processing cancel command (swstcancelsync_exchange) to cancel EC in the storage group.
Error number 2
Database information registration command (swstdbinfo_exchange):
To divide the EC pair, execute the backup execution command (swstbackup_exchange).
Error number 3
This error may be a hardware fault. Execute the synchronous backup processing cancel command (swstcancelsync_exchange) to cancel EC in the storage group. Contact a Fujitsu customer engineer to solve the hardware problem.
Error number 4
Execute the device display command (swstdevdisp_exchange) to list the devices corresponding to the storage group. Execute the synchronous backup processing progress display command (swstsyncstat) to check the status of the devices for which EC returned an inconsistency flag and execute the resource match command (swstsrsemtch) for these devices.
Error number 5
Execute synchronous backup processing cancel command (swstcancelsync_exchange) to cancel EC in the storage group.
Error number 6
This error may be a hardware fault. Execute synchronous backup processing cancel command (swstcancelsync_exchange) to cancel EC in the storage group. Contact a Fujitsu customer engineer to solve the hardware problem.
Illegal option [OPTION] is used.
An invalid option was specified with the command.
OPTION: Specified option
Check the usage of the command.
Incorrect Parameter for option [OPTION].
An invalid parameter was passed to the specified option.
OPTION: Specified option
Check the usage of the command.
Incorrect number of arguments.
An invalid argument number was passed to the command.
Check the usage of the command.
The options [OPTION 1] and [OPTION 2] cannot be used together.
The specified options cannot be specified concurrently.
OPTION 1: Specified option 1
OPTION 2: Specified option 2
Check the usage of the command.
The option [OPTION] is mandatory.
A required option is not specified.
OPTION: Required option
Check the usage of the command.
Roll Forward method of Restore is not possible since circular logging is enabled for the storage group: [STORAGE GROUP NAME].
The restore execution command (swstrestore_exchange) was issued with the -roll option specified for the storage group for which the recycle log option was specified.
If the amount of data in the log file exceeds the specified limit, the recycle log option specified for an exchange system manager storage group overwrites the oldest log entry with a new log entry. When the recycle log option is specified, not all log files may be applied and therefore roll-forward restoration cannot be performed.
STORAGE GROUP NAME: Storage group name
Execute the restore execution command (swstrestore_exchange) with the -point option specified.
Mount of the storage group: [STORAGE GROUP NAME] could not be completed since one or more of the stores could not be mounted.
MS Exchange returned an error while a database was mounted.
STORAGE GROUP NAME: Storage group name
Check whether the service of Exchange Server is active.
Execute the device display command (swstdevdisp_exchange) for the storage group to check the location of the CHK file. Check whether a CHK file exists in the specified path.
If this error occurs during execution of the restore execution command (swstrestore_exchange) or backup execution command (swstbackup_exchange), the error cause is probably a corrupted file. Execute the data check command (swstchkdata_exchange) for the storage group to check the previous backup for consistency.
Execute the restore execution command (swstrestore_exchange) based on the consistent backup data to restore the database.
Dismount of the storage group: [STORAGE GROUP NAME] could not be completed since one or more of the stores could not be dismounted.
MS Exchange returned an error while a database was dismounted.
STORAGE GROUP NAME: Storage group name
Check whether the service of Exchange Server is active.
Unable to access Exchange Information.
Access to Exchange Server failed.
Check the following.
Check whether the user who executed the command belongs to the Administrators group and the Domain Admins group.
When Exchange Server is employed on MSCS, Check whether the evs option is properly set as the command.
Check whether Exchange Server is properly installed on the machine on which this command is executed.
Check whether the service of Exchange Server is active.
Check whether a machine on which Exchange Server is installed exists in the network.
Select Exchange System Manager, Tool, Monitor and Status, and then Status Window to check the status of Exchange Server.
If a problem is found as a result of the above checks, collect data necessary for troubleshooting by referring to the following manual and then notify a Fujitsu system engineer.
[Windows version]
Section 10.2.2, "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
The registered information of the storage group: [STORAGE GROUP NAME] is incorrect.
The file containing the registration information for STORAGE GROUP NAME is corrupted.
STORAGE GROUP NAME: Storage group name
When cluster employment has not been carried out, please execute a database information registration command (swstdbinfo_exchange) after deleting <environmental setting directory> \etc\backup\data\exchange\ <STORAGE GROUP NAME> .dat.
When cluster employment is being carried out, please execute a database information registration command (swstdbinfo_exchange) after deleting <shared disk>:\etc\opt\swstorage\etc\backup\data\exchange\ <STORAGE GROUP NAME> .dat.
Registered device information for AdvancedCopy Manager does not exist.
The transaction volume is not registered in the file that contains the registration information for a transaction volume.
Register device information for AdvancedCopy Manager and then reexecute the command.
The transaction volume [TRANSACTION VOLUME NAME] is not registered.
The specified transaction volume is not registered.
TRANSACTION VOLUME NAME: Transaction volume name
Execute the device information setting command (swstdevinfoset) to register a transaction volume.
The log file [LOG FILE NAME] was not found.
Log file [LOG FILE NAME] is not found.
LOG FILE NAME: Log file name with a path
In order to perform restoration processing of a roll forward system, all the LOG files from the last backup to this time need to exist.
Please check whether a LOG file is in the specified path.
If there is a normal LOG file, it will copy to the place of a path and will perform again.
When a LOG file does not exist, please perform restoration of a Point-in-time system.
Roll forward restore cannot continue because of the problems in log files for the storage group: [STORAGE GROUP NAME].
Roll-forward restoration cannot be continued because a problem occurred in the log file.
STORAGE GROUP NAME: Storage group name
Execute the Exchange command"ESEUTIL/ML E0n"(n is a number of the storage group) with the storage group has been dismounted. And, please confirm, and deal with the displayed content of the error.
Roll forward restoration cannot continue since the backup information is inconsistent.
Roll-forward restoration cannot be continued because backup information is inconsistent.
Roll-forward restoration cannot be continued because backup information is inconsistent.
Backup Synchronous Process does not exist for the storage group: [STORAGE GROUP NAME].
The specified synchronous backup processing cancel command (swstcancelsync_exchange) cannot be executed because synchronous processing is not performed for the specified storage group.
STORAGE GROUP NAME: Storage group name
No response is required.
There is no backup data for the storage group: [STORAGE GROUP NAME].
No backup data exists for the storage group. Backup has never been performed.
STORAGE GROUP NAME: Storage group name
Perform backup operation for the storage group and then execute the data check command (swstchkdata_exchange).
The current log file of the storage group: [STORAGE GROUP NAME] is not found.
The current log file of the specified storage group is not found in the path that was returned from Exchange Server.
STORAGE GROUP NAME: Storage group name
Use the exchange system manager to obtain the log file path of the storage group. Check whether the E0n.LOG file exits in the path obtained from the exchange manager. If the drive can be accessed, do the following:
If the database information registration command (swstdbinfo_exchange) was once executed, use the exchange system manager to check whether a mailbox store or public store exists in the storage group. If no store exists, create a mailbox or public store and mount the store for log file creation. If some stores exist, mount one store.
If the database information registration command (swstdbinfo_exchange) has never been executed and the log file location is known, set the file in the actual log path. Use the exchange system manager to try to mount a store. If no store is mounted, restore the last backup data and execute the database information registration command (swstdbinfo_exchange). If the same message is displayed again, contact a Fujitsu engineer.
AdvancedCopy Manager operation has failed.
An attempt to obtain the drive letter of the backup device failed.
Please follow the outputted message.
No Storage group exists in the exchange server.
No storage group exists for Exchange Server.
Create a storage group for Exchange Server and execute the command.
There are no mailbox store and public store in the storage group: [STORAGE GROUP NAME].
No database exists for the storage group.
STORAGE GROUP NAME: Storage group name
Create a database for the storage group specified for Exchange Server and execute the command.
The log file [LOG FILE NAME] is corrupted.
Roll-forward restoration cannot be performed because the log file is inconsistent.
LOG FILE NAME: Log file name with a path
Roll-forward restoration cannot be performed. Perform restoration in point mode.
Specified storage group is in use by other processings. Storage Group Name=[STORAGE GROUP NAME]
Specified storage group is in use by other processings.
STORAGE GROUP NAME: Storage Group Name
Please wait for processing to this storage group by another command to end.
Internal Error. System returned failure.
An internal error occurred
Collect a trace file and contact a Fujitsu engineer. For information on how to collect a trace file, refer to "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Exchange operation has failed.
Exchange Server operation failed.
Collect a trace file and contact a Fujitsu engineer. For information on how to collect a trace file, refer to "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Query for exchange information has failed.
Exchange information could not be referenced.
Collect a trace file and contact a Fujitsu engineer. For information on how to collect a trace file, refer to "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal error. Accessing registered information has failed.
The storage group registration information could not be accessed.
Collect a trace file and contact a Fujitsu engineer. For information on how to collect a trace file, refer to "Collecting maintenance information,"ETERNUS SF AdvancedCopy Manager Operator's Guide.
Internal Error. Insufficient memory.
The system has run short of memory.
Increase the system memory capacity.
A memory leak may have occurred. Check the memory usage.
This command arguments are incorrect.
The command arguments are incorrect.
The system interrupts processing.
Do not execute this command. Execute the cluster unsetup command to unsetup the cluster setting.
Failed to open the cluster environment setting file. Filename=[FILE NAME]
The cluster environment setting file(clsetup.ini) could not be opened.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to read the cluster environment setting file. Filename=[FILE NAME], Section=[SECTION], Key=[KEY]
The cluster environment setting file(clsetup.ini) could not be read.
FILE NAME: File name
SECTION: Section name
KEY: Key name
The system interrupts processing.
Check the access permission and the correctness of the file data and execute the command again.
Failed to open the registry. Registry=[REGISTRY], Key=[KEY], Error=[ERROR]
The registry could not be opened.
REGISTRY: Registry
KEY: Key name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Failed to read the registry. Registry=[REGISTRY], Key=[KEY], Value=[ERROR], Error=[ERROR]
The registry could not be read.
REGISTRY: Registry
KEY: Key name
VALUE: Value name
ERROR: Error code
The system interrupts processing.
Recover registry information by using the OS standard function.
Failed to open the cluster setting definition file. Filename=[FILE NAME]
The cluster setting define file could not be opened.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the cluster setting definition file [FILE NAME] and the access permission and execute the command again.
Failed to read the cluster setting definition file. Filename=[FILE NAME], Line=[LINE], Value=[VALUE]
The cluster setting definition file could not be read.
FILE NAME: File name
LINE: Line number
VALUE: Data
The system interrupts processing.
The cluster setting definition file [FILE NAME] may be corrupt. Replace the cluster setting definition file with the file installed and execute the command again.
The directory does not exist. Directory=[DIRECTORY]
The directory could not be found.
DIRECTORY: Directory
The system interrupts processing.
Check for the presence of the directory and the access permission and execute the command again.
Failed to copy the directory. Source Directory=[DIRECTORY], Target Directory=[TARGET DIRECTRY]
The directory could not be copied.
SOURCE DIRECTORY: Source directory for copying
TARGET DIRECTORY: Target directory for copying
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to delete the directory. Directory=[DIRECTORY]
The directory could not be deleted.
DIRECTORY: Directory
The system interrupts processing.
Check for the presence of the directory and the access permission and execute the command again.
Failed to move the directory. Source Directory=[SOURCE DIRECTORY], Target Directory=[TARGET DIRECTORY]
The file could not be moved.
SOURCE DIRECTORY: Source directory for moving
TARGET DIRECTORY: Target directory for moving
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to create a directory. Directory=[DIRECTORY]
The directory could not be created.
DIRECTORY: Directory name
The system interrupts processing.
Check the access permission and the free disk space and execute the command again.
Failed to copy the file. Source Filename=[SOURCE FILE], Target Filename=[TARGET FILE]
The file could not be copied.
SOURCE FILE: Source file for copying
TARGET FILE: Target file for copying
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to delete the file. Filename=[FILE NAME]
The file could not be deleted.
FILE NAME: File name
The system interrupts processing.
Check for the presence of the file and the access permission and execute the command again.
Failed to move the file. Source Filename=[SOURCE FILE], Target Filename=[TARGET FILE]
The file could not be moved.
SOURCE FILE: Source file for moving
TARGET FILE: Target file for moving
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
Failed to create a link. Source Path=[SOURCE PATH], Target Path=[TARGET PATH]
The link could not be created.
SOURCE PATH: Link source
TARGET PATH: Link target
The system interrupts processing.
Check for the presence of the directory, the access permission, and the free disk space and execute the command again.
The command could not be called or the command failed. Command Line=[COMMANDLINE]
The command could not be executed or command failed.
COMMANDLINE: Command line
The system interrupts processing.
Check for the presence of the [COMMANDLINE] command.
If [COMMANDLINE] is the smcvtenv command, collect the following file, then contact a Fujitsu systems engineer.
[Solaris version]
/var/opt/FJSVswssc/log/swclsetup.log
[Windows version]
Work-directory\var\security\log\swclsetup.log
|
Contents
Index
|