| ETERNUS SF AdvancedCopy Manager Message Guide 13.0 -Microsoft(R) Windows(R) 2000/Microsoft(R) Windows Sever(TM) 2003-, -Solaris-, -HP-UX-, -Linux-, -AIX- |
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Contents
Index
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This chapter explains the messages related to the initial window and those to be output by the command that executes the processing equal to the initial window.
The RMI registry is inactive. Restart AdvancedCopy Manager.
The window cannot be opened because the RMI registry is inactive.
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version] (Daemon type: RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version] (Service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
The JAVA application is inactive. Restart AdvancedCopy Manager.
The window cannot be opened because the JAVA application is inactive. Possible causes are as follows:
Since the required port number is not correctly set up on the Storage management server, JAVA application has not started normally.
The JAVA application that should be running on the storage management server has stopped.
The client ran out of free temporary space.
The system discontinues processing.
Allocate some temporary area to the client disk.
Check whether a setup of rmiswstf, semswstf, and rdaswstf (unnecessary in the case of Linux) is correctly performed to the following files of a Storage management server. Please reboot related daemon/service with reference to the manual mentioned later after a setting check.
[Solaris version] /etc/services
[Windows version] System-directory\system32\drivers\etc\services-file
[Linux version] /etc/services
When a daemon/service has stopped, please reboot a daemon/service with reference to the following manual.
[Solaris version] (Daemon type: RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version] (Service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Linux version] (Daemon type: RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
Access to the AdvancedCopy Manager definition file failed.
The AdvancedCopy Manager definition file could not be accessed.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Management screen invocation failed. Restart ETERNUS SF AdvancedCopy Manager.
The management screen cannot be opened.
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
Server data is not found. (%d)
No server is under management. The repository integration setting may have not finished normally.
%d: Internal code
Use "Updates to Latest Information" to update the contents of the window and check whether the server is displayed.
[Solaris version]
Refer to the last line of the /var/opt/FJSVswstf/log/stgdbset.log file. If it is "The data base integration setup terminated abnormally", correct the cause and finish the database integration setup normally. Then re-execute processing.
[Windows version]
Refer to Chapter 8.2.1.3,"Database setup" in the ETERNUS SF AdvancedCopy Manager Operator's Guide and execute the setup of the database.
re-execute processing after checking that the setup of the data base ends normally.
[Linux version]
Refer to the last line of the /var/opt/FJSVswstf/log/stgdbset.log file. If it is "The data base integration setup terminated abnormally", correct the cause and finish the database integration setup normally. Then re-execute processing.
No data of the specified server is found. (%d)
The specified server has been excluded from management, possibly by another user.
%d: Internal code
Check whether another user excluded the specified server from under management.
Use "Updates to Latest Information" to update the contents of the window and see whether the server is displayed.
An attempt to set up a connection to the repository failed during accessing repository of server data. (%d)
A connection to the repository cannot be made because the repository is inactive.
%d: Internal code
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RDB daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name:SymfoWARE RDB RDBSWSTF)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
If the same error recurs, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The maximum allowable number of connections to the repository was exceeded during accessing repository of server data. (%d)
During accessing repository of server data, the number of concurrent connections to the repository exceeded the maximum allowed.
%d: Internal code
The system discontinues processing.
Wait a few minutes and then reexecute processing. If the same error recurs, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A repository access error occurred during accessing repository of server data. (%d)
This is a SQL error that can occur while the repository is searched for data.
%d: Internal code
The system discontinues processing.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A communication error occurred during accessing repository of server data. (%d)
A communication error occurred.
%d: Internal code
The system discontinues processing.
Check whether communication daemon/service of the Storage management server starts.
If it starts, check whether the port number is correct.
If it starts not, refer to the following manual and restart daemon/service, then reexecute processing.
[Solaris/Linux version]
(daemon type:Communication daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager COM Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
A code conversion error occurred during accessing repository of server data. (%d)
The file required for code conversion is not found or is damaged.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during accessing repository of server data. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of server data. (%d)
Access to the AdvancedCopy Manager definition file was unsuccessful.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal error occurred during accessing repository of server data. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
No device data is found in the specified server. (%d)
Device data is not found because the "Asquisition and Reflection of Information on All Devices" operation has not been performed.
%d: Internal code
Specify the server and perform the "Asquisition and Reflection of Information on All Devices" operation to check whether the device is displayed.
No data of the specified device is found in the specified server. (%d)
The specified device of the specified server is excluded from management. Another user probably performed the "Asquisition and Reflection of Information on All Devices" or "Deletion of device information" operation for the device; this excludes the device from management.
%d: Internal code
Determine whether another user performed the "Asquisition and Reflection of Information on All Devices" or "Deletion of device information" operation.
Specify the server and perform the "Updates to Latest Information" operation. Then re-execute processing.
An attempt to set up a connection to the repository failed during accessing repository of device data. (%d)
A connection to the repository cannot be set up because the repository is inactive.
%d: Internal code
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RDB daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name:SymfoWARE RDB RDBSWSTF)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
If the same error recurs, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The maximum allowable number of connections to the repository was exceeded during accessing repository of device data. (%d)
During accessing repository of device data, the number of concurrent connections to the repository exceeded the maximum allowed.
%d: Internal code
The system discontinues processing.
Wait a few minutes and then reexecute processing. If the same error recurs, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A repository access error occurred during accessing repository of device data. (%d)
This is a SQL error that can occur while the repository is searched for data.
%d: Internal code
The system discontinues processing.
Refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A communication error occurred during accessing repository of device data. (%d)
A communication error occurred.
%d: Internal code
The system discontinues processing.
Check whether communication daemon/service of the Storage management server starts.
If it starts, check whether the port number is correct.
If it starts not, refer to the following manual and restart daemon/service, then reexecute processing.
[Solaris/Linux version]
(daemon type:Communication daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager COM Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
A code conversion error occurred during accessing repository of device data. (%d)
The file required for code conversion is not found or is damaged.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during accessing repository of device data. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during accessing repository of device data. (%d)
An attemp to access the AdvancedCopy Manager definition file was unsuccessful.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal error occurred during accessing repository of device data. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Access to the AdvancedCopy Manager definition file failed during acquisition of the repository code. (%d)
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during acquisition of the repository code. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during acquisition of the repository code. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An installation information error was detected during acquisition of the repository code. (%d)
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The server name is invalid. The name must not exceed 255 bytes.
The entered server name is incorrect.
Confirm the following, and enter the name again:
The name is 255 bytes or less.
The string must consist of the following characters: single-byte alphanumeric characters, minus sign ("-"), underscore ("_"), hash character ("#"). The first character must be a single-byte alphanumeric character.
The IP address is invalid. Conform to the IP address format.
The specified IP address does not conform to the IPv4 rules.
Specify the IP address in the IPv4 format.
The port number is invalid. Specify 1024 to 65535.
The specified post number is invalid.
Specify any port number from 1024 to 65535.
An internal error occurred during server addition. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during server addition. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during server changing. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during server changing. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during server deletion. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during server deletion. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
The server name contains an invalid character.
The specified server name contains an invalid character.
Specify a valid server name.
An internal error occurred during acquisition of device information. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during acquisition of device information. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred during processing for validating device information. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during processing for validating device information. (%d)
A memory shortage occurred.
%d: Internal code
The system discontinues processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
An internal error occurred while the device information area was freed. (%d)
Processing cannot be continued because of an internal error.
%d: Internal code
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An internal error occurred during device deletion. (%d)
Processing cannot be continued because an internal error occurred.
%d: Internal code
The system interrupts processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory allocation failed during device deletion. (%d)
A memory shortage occurred.
%d: Internal code
The system interrupts processing.
Do the following so that a virtual memory area can be allocated, and then reexecute processing.
Increase the size of the paging file.
Terminate other applications.
Access to the AdvancedCopy Manager definition file failed during processing for display version information.
An attempt to access the AdvancedCopy Manager definition file was unsuccessful.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Another user is changing management information. Reexecute processing later.
Processing cannot be performed because another user is currently changing management information.
After the other user has finished changing the management information, re-execute processing.
User display information cannot be saved.
Preservation of the display information on a user unit went wrong. The display information (a display item, display width, display order) changed after beginning use of a Web screen will not be reflected at the next time.
Possible causes are as follows:
The JAVA application has stopped.
The Storage management server ran out of space for saving files.
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
Or check whether there is empty capacity in the partition/drive where the environment-directory specified when the Storage management server is installed exists.
Another management screen is still active. Quit the other management screens and reexecute processing.
Another management screen is active.
Quit all other active management window, and re-execute processing. If an error recurs, quit the browser that was started by specifying the URL of ETERNUS SF AdvancedCopy Manager.
A communication error occurred during execution of the JAVA application. Restart ETERNUS SF AdvancedCopy Manager.
A communication error occurred during execution of the JAVA application. The JAVA application has probably stopped. Fail over may have been performed under the cluster environment.
The system discontinues processing.
End a Web screen, after rebooting a browser, start a Web screen and re-perform.
When an error still occurs,refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
An internal error occurred during execution of the JAVA application. Restart AdvancedCopy Manager.
An internal error occurred during execution of the JAVA application.
The system discontinues processing.
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version]
(daemon type:RMI daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version]
(service display name: AdvancedCopy Manager GUI Service)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
A repository access error occurred. SQLSTATE=SQLSTATE
An error occurred during access to data in the repository.
SQLSTATE: Value of SQLSTATE
The system discontinues processing.
The following lists user responses for codes displayed in SQLSTATE.
HZ220,28000:
The user authentication at the time of database access went wrong. Please check whether the user who specified exists, the password is not changed, or in the case of Windows, there is any local logon authority.
Check whether the user specified as a repository access user specified in the environment setting during Manager installation is deleted on the operating system or the password for the user is changed.
If the above is true, refer to the following manual and again set the repository access user information.
"Change of deletion/password of the user who specified it as the repository access user," in the ETERNUS SF AdvancedCopy Manager Operator's Guide
HZ180,40003:
The simultaneous connection maximum number to a database was exceeded. Please re-perform after setting time for a while.
S1000,HZ180,71001:
Refer to the following manual and restart the relating daemon/service.
[Solaris/Linux version](daemon type:RDB daemon)
"Starting and Stopping Daemons" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
[Windows version](service display name:SymfoWARE RDB RDBSWSTF,SymfoWARE RDA RDBSWSTF)
"Starting and Stopping a Service" in the ETERNUS SF AdvancedCopy Manager Operator's Guide.
For the codes other than the above-mentioned, refer to the following manual and take proper action, then reexecute processing.
"Troubleshooting for a failure in access to a repository database" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Access to the AdvancedCopy Manager property file failed.
The AdvancedCopy Manager property file could not be accessed.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager port number is not obtained.
An attempt to obtain a port number for AdvancedCopy Manager failed.
The system discontinues processing.
[Solaris edition/Linux edition]
Check whether the port number definition shown in the following manual exists in the /etc/services file.
"Setting up the port number (/etc/services file)" in the ETERNUS SF AdvancedCopy Manager Installation Guide
Additionally, check whether the settings shown in the following manual have been configured correctly on the Web server.
"Setting up the Web Server" in the ETERNUS SF AdvancedCopy Manager Installation Guide
[Windows edition]
Check whether the settings shown in the following manual have been configured correctly on the Web server.
"Customization of Storage Management Server" in the ETERNUS SF AdvancedCopy Manager Installation Guide
If software (such as ActivePerl) that associates files with ".cgi" extensions as execution programs has been installed on the storage management server, cancel the association for the ".cgi" extension in the individual settings for the virtual directory (swstorage-cgi).
If this action does not resolve the problem, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error was detected during authentication.
An error occurred while authentication information was entered.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
No usable management function exists.
The ETERNUS SF AdvancedCopy Manager definition file was probably damaged.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error was detected when an attempt was made to obtain access permission.
An error occurred when an attempt was made to obtain access authority of the authentication feature.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error was detected when the authentication feature management screen was displayed.
An error occurred while the authentication feature management screen was displayed.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error was detected when the authentication information was displayed.
An error occurred while authentication information was displayed.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
An error was detected in the authentication setting environment.
The information file of the authentication feature was probably damaged.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
A wrong IP address to URL might have been specified.
The IP address specified for the activation URL on the Web screen may differ from the setting on the storage management server.
Check the current IP address setting on the storage management server, and see the manual listed below. If the address is different, then change the IP address specified for the URL or the setting on the storage management server, and re-execute.
"GUI connection information setting command (stgguiipset)" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
In the following cases, specify the appropriate settings while referring to "Settings of authentication-related files," in the ETERNUS SF AdvancedCopy Manager User's Guide.
The storage management server uses a logical IP address (such as for cluster operation).
On the Web screen, different IP addresses can be specified for different clients for URLs because the storage management server is equipped with multiple NICs.
The help information does not exist.
A file required to display Help information does not exist or is damaged.
The system discontinues processing.
Check the existence of the following help information files.
Solaris version]
/opt/swstorage/java/help/bookmark.ini
[Windows version]
Program directory\java\help\bookmark.ini
[Linux version]
/opt/swstorage/java/help/bookmark.ini
Or, refer to the following manual, collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
[Solaris version]
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
[Windows version]
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
[Linux version]
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
User is a non root user.
[Solaris version] A nonadministrator (root) user executed the command.
[Windows version] A user that is not included in the administrator group (Administrators) executed the command.
[Linux version] A nonadministrator (root) user executed the command.
The system discontinues processing.
Have a privileged user reexecute the command.
The addition of the server caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the server information could not be added.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
The change of the server caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the server information could not be changed.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
The deletion of the server caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the server information could not be deleted.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
The acquisition of device information caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the device information could not be collected.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
The update of device information caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the device information could not be collected.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
The update of the device information caused a failure.
Device=[DEVICE NAME]
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the device information could not be changed.
DEVICE NAME: DEVICE NAME
COMPONENT: COMPONENT NAME
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names for each device, take corrective action on the error, and reexecute the processing.
There is no change in information currently being managed.
There is no difference between the device information managed in the repository and the device information actually collected.
The deletion of device information caused a failure.
Component=[COMPONENT NAME]
Reason=[REASON]
Because an error occurred, the device information could not be collected.
COMPONENT: COMPONENT Name
REASON: REASON
The system discontinues processing.
Refer to the system administrator regarding the message ID indicated in the reason in the chapter on a component included in the component names, take corrective action on the error, and reexecute the processing.
Failed to access the registry.
Registry access failed.
The system discontinues processing.
Use a standard operating system function to recover the registry information.
Library could not be accessed.
An error occurred at library read.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
AdvancedCopy Manager port number is not set.
A port number or protocol name of service rmiswstf or semswstf is set incorrectly in the following file.
[Solaris OE version] /etc/services
[Windows version] systemdirectory\system32\drivers\etc\services
[Linux version] /etc/services
The system discontinues processing.
Refer to the following manual and set the port number or protocol name correctly.
"Setting up the /etc/services file" in the ETERNUS SF AdvancedCopy Manager Installation Guide
An internal inconsistency occured.
An internal inconsistency occurred.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Memory is insufficient.
A memory shortage occurred.
The system discontinues processing.
Investigate the memory usage and if a memory shortage actually occurred, expand memory.
The file could not be created. File=[FILE NAME]
An error occurred at file creation.
FILE NAME: FILE NAME
The system discontinues processing.
Check whether the directory in which the specified file is created exists, and reexecute the processing.
If the directory exists, check the free device space, and reexecute the processing.
Code conversion error occurred.
A code conversion error occurred.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
Locale is not correct.
The locale used during command execution differs from that specified during product installation.
The system discontinues processing.
Set the locale specified during product installation and reexecute the command.
Access to the AdvancedCopy Manager definition file failed.
Access to the AdvancedCopy Manager definition file failed.
The system discontinues processing.
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
The devices using the same copy area cannot be displayed to the specified device.
Devices using the same copy area cannot be displayed for the specified device.
Interrupts processing.
Check if the specified device is any of the following:
The device is not in the ETERNUS storage system whose devices have the advance copy function installed.
The device is an SDX object operated in logical volume mode.
The device has not been set up (i.e., settings may not be appropriate for an existing device; for example, the advanced copy license is not set or the cache table size is not set or is insufficient).
The device is a VxVM volume that is not supported.
The devices in the same logical group cannot be displayed to the specified device.
Devices in the same logical group cannot be displayed for the specified device.
Interrupts processing.
Check if the specified device is LVM or VxVM.
When not corresponding to the above-mentioned, refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the ETERNUS SF AdvancedCopy Manager Operator's Guide
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Contents
Index
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