The target environment is as follows:
HP-UX
AIX
After the problem has been diagnosed and solved, restart the Upgrade Installation from the beginning.
Point
When an error message is displayed, refer to the following manuals for the previous version, and take the appropriate action for relevant message.
Target for Upgrade | Reference |
|---|---|
Express | Messages |
Storage Cruiser | |
AdvancedCopy Manager | |
AdvancedCopy Manager Copy Control Module |
When no error message is displayed, refer to the following manuals for the previous version, to collect the troubleshooting information and then contact Fujitsu Technical Support.
Target for Upgrade | Reference |
|---|---|
Express | "Trouble analysis" in the Express Operation Guide |
Storage Cruiser | "Troubleshooting information" in the Storage Cruiser Operation Guide |
AdvancedCopy Manager | "Collecting maintenance information" in the AdvancedCopy Manager Operation Guide |
AdvancedCopy Manager Copy Control Module | "How to collect data" in the Express / AdvancedCopy Manager Operation Guide for Copy Control Module |
