Follow the steps below to cancel an L-Platform:
Display the [L-Platform Details] page.
Refer to "5.3.2 L-Platform Detailed Information Display" for information on how to display the page.
Stop all the servers of the system that configures the L-Platform to be canceled.
Refer to "5.3.4 Start and Stop the Server" for information on how to stop a server.
Click the [Unsubscribe] button.
The [Confirm] page will be displayed.
Confirm that the correct L-Platform is being canceled, and click the [Next] button.
The [Agreement] page will be displayed.
Select the [Agree the license] check box to cancel the subscription, and click the [Unsubscribe] button.
Point
When the application process is enabled, clicking of the [Unsubscribe] button on the [Unsubscribe] page displays the [Forward screen] window. Refer to "5.5 Select Forward Destination of Application Process" for details.
The [Complete] page will be displayed when the L-Platform is canceled.
When the application process is disabled
The following message will be displayed.
"The L-Platform has been unsubscribed."
When the application process is enabled
The following message will be displayed.
"The L-Platform to unsubscribe the L-Platform has been completed. The L-Platform will undeploy after approval and/or judgment procedures."
Note
When the following events occur, cancellation application may become impossible.
Notify the Infrastructure Administrator of the content displayed on the window.
The pop-up blocker has been enabled and the 'Forward screen' window is not displayed.
An error message is displayed on the 'Forward screen' window.
Point
When an L-Platform is cancelled, a cancellation completion notification email is sent to the subscriber.
If an L-Platform cancellation fails, a cancellation failure notification email is sent to the subscriber and the Infrastructure Administrator. In this case, check with the Infrastructure Administrator about the action required.
Refer to "A.3 Emails Sent when Canceling an L-Platform" for information on the flow and content of email messages sent to the subscriber, tenant administrator, and infrastructure administrator when canceling an L-Platform.
