When the application process is enabled, the forward destination of the application process must be selected to use the following functions:
L-Platform subscription
L-Platform reconfiguration
Cancel L-Platform
Point
The application process is set by the infrastructure administrator.
Note
If the pop-up blocker is enabled and the URL of the ROR console is not registered with the 'Address of web site to allow' list, the 'Forward screen' window will not be displayed.
Follow the steps below to select the forward destination of the application process:
The [Forward screen] window is displayed when an L-Platform usage application is made, an L-Platform configuration is modified, or an L-Platform is released.
Item | Description |
|---|---|
Forward destination | Select an approver who is the forward destination of the application process. |
Reason for application | Specify the reason for application using 100 or less characters. |
Specify the item and click [Forward] button.
A message notifying the forward result will be displayed.
When forwarding is successful, the subscriber will receive an application acceptance email.
Confirm the message, click the [Close] button, and close the [Forward screen] window.
Note
If an error message is displayed on the [Forward screen], notify the infrastructure administrator of the contents displayed on the window. After closing the [Forward screen], close the [L-Platforms] tab also.
If an error message is displayed on the forward screen when a service is subscribed to or modified, that subscription will be saved.
Point
Approving the application process
When an application process is forwarded, an email requesting an approval will be sent to the approver at the forward destination. An approval for the application must be obtained from the approver.
Refer to "Chapter 6 Request" for information on how to approve an application process.
If the process has not been approved, an email requesting an assessment will be sent to the infrastructure administrator.
Action when the mail is not sent
When the email is not sent to the subscriber or the approver, confirm whether the email address registered in the ROR console is correct. If it is correct, contact the system administrator to report the user ID and the process instance name for subscription.
When the assessment request email is not sent to the infrastructure administrator, contact the system administrator to report the user ID and the process instance name.
Check the application process status
The subscriber and the approver can check the status of application process.
Refer to "Chapter 6 Request" for information on how to check the status of application process.
