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Systemwalker Desktop Keeper User's Guide for Administrator
FUJITSU Software

2.3 Start Management Console

Start Management Console

Note

For preventing incorrect modification of policy

When leaving the PC installed with the Management Console after starting the Management Console, close the Management Console to prevent the incorrect modification of policy settings.

For reducing the startup time of Management Console

When there are many CT number of sets to be managed (with the total number of clients (CTs) and smart devices (agents) being around 2,000 or more), the startup time of the Management Console will be delayed. By setting Get Latest Information at Startup of the Management Console to Get from Master Management Server, delay can be avoided.
These settings will become valid when the Management Console is connected to the Master Management Console.

  1. Select Start > Systemwalker Desktop Keeper > Management Console > Management Console of the PC with the Management Console installed.

    The Systemwalker Desktop Keeper - Management Console window is displayed.

  2. Enter the following information and click the OK button.
    The login method of the system administrator is the same as that of a department administrator.

    • Connection Target Server Name: Select the IP address or computer name of the Management (Master Management) Server to be connected

    • User ID: It is the User ID set in the Administrator Information Settings window of the Server Settings Tool.

    • Password: it is the Password set in the Administrator Information Settings window of the Server Settings Tool.

      It is recommended to modify password regularly. Refer to "Modify password at startup of Management Console" for how to do so.

    The Management Console window is displayed.
    The information displayed in the window and menu bar varies upon the logon status of the system administrator and department administrator.

The following describes the name of each part of the Management Console window.

CT group tree

The CT group information imported by Active Directory Linkage and the created CT group are displayed.

When confirming the latest information of CT group tree, select Refresh Tree (All Servers) from the Tree Settings menu.
When Unfold All Trees is selected from the Tree Settings menu, all CT groups will be displayed.
When Fold All Trees is selected from the Tree Settings menu, only the CT groups under the Root directory (only the CT groups under server is displayed when server is displayed and only the CT group under domain is displayed when domain is displayed)will be displayed.
When a CT group is selected, the latest CT policy set by CT group will be displayed.

The server name displayed in the CT group tree is the value that has been set in Computer Name of the Server Information Settings window of the Server Settings Tool.

Icons relating to CT group tree

The icons displayed in the CT group tree vary depending upon the person who logs on to the Management Console and the execution status of Active Directory Linkage.

The following describes the conditions for displaying each icon.

Personnel Logon to Management Console

Active Directory Linkage Status

Displaying Symbol

Meaning of Icons

System Administrator

When Active Directory Linkage is performed

Indicates the group for which the department administrator has been set.

Indicates the group for which the department administrator has been set.

When Active Directory Linkage is not performed or in case of the local group during Active Directory Linkage

Indicates the group for which the department administrator has been set.

Indicates the group for which the department administrator has not been set.

-

Indicates the "Deleted" group.

-

Indicates the "Not Configured" group.

Department administrator

When Active Directory Linkage is performed

Indicates the group which has been set as the department administrator.

Indicates the group which is not set as the department administrator.

Indicates CT group which has been set so the department administrator exists in the sub-group under that group.

When Active Directory Linkage is not performed or in case of the local group during Active Directory Linkage

Indicates the group which has been set as the department administrator.

Indicates the group which is not set as the department administrator.

Indicates CT group which has been set so the department administrator exists in the sub-group under that group.

-

Indicates the "Not Configured" group.

CT List

The PC on which the CT is installed is displayed. The items displayed in the CT list are as follows:

Item Name

Description

Client (CT)

Smart device (agent)

Apply policy

This shows the policy applied.

  • CT: The CT policy is applied.

  • Group: The CT group policy is applied.

  • Emergency Procedure: The emergency procedure settings policy is applied.

This shows the policy applied.

  • CT: The CT policy is applied.

  • Group: The CT group policy is applied.

Device

This is displayed as PC..

This is displayed as Smart device.

Remote control

Blank

The latest remote control status is displayed.
Refer to "3.7.2 Checking Remote Control Status" for details on the displayed status.

Name

The computer name is displayed as the default value.

After the client (CT) has been installed, even if the computer name is modified, the name will remain unchanged.

The default value is displayed in the name format in which the following three strings are concatenated:

  • Phone number, or model name (for devices with no phone numbers) (*2) (*3)

  • The user ID set when the smart device (agent) was installed (*4)

  • Sequential number (0001-9999)

Example 1: 080xxxxxxxx_SAMPLEUSER_0001
Example 2: T-01C_SAMPLEUSER_0001

To change the name, refer to "Modify CT Policy" and change it in the window (CT policy settings window) displayed immediately after the Management Console is started.

Computer name

This refers to the computer name of the client (CT).

This is the model name of the smart device (agent). (*3)

MAC address

This refers to the MAC address of the client (CT).

This is the MAC address of the smart device (agent).

IP address
(*1)

This refers to the IP address of the client (CT).

This is the IP address of the smart device (agent).

OS

Operating system name of the client (CT).

This is the OS name of the smart device (agent).

CT classification

This is displayed as SE.
(SE is displayed for Standard Edition V13.3.0 or earlier, while a blank is displayed for Base Edition.)

This is displayed as SE.

CT version

This refers to the version of installed Systemwalker Desktop Keeper client (CT) and smart device (agent). In addition, refer to "CT Version" of Reference Manual for correspondence of Version/Edition of product.

DTPID

This refers to "User ID (+) PC Name" of Systemwalker Desktop Patrol client (CT).

It indicates the client (CT) of Systemwalker Desktop Keeper and the client (CT) of Systemwalker Desktop Patrol are installed in the same computer.

Blank

Organization name

This refers to the organization name set in the OS of the client (CT).

Blank

Owner name

This refers to the owner name set in the OS of the client (CT).

Blank

Subnet mask

This refers to the subnet mask.

This is the subnet mask of the smart device (agent).

Link with Active Directory

Whether the client (CT) imports information by linking with Active Directory can be displayed.

  • When using the Link with Active Directory to import information: (Blank)

  • When using a method other than the Link with Active Directory to import information: Non-target

Blank

Network participation status

This is the network participation status of the client (CT).

  • Domain: The client (CT) belongs to a domain.

  • Group: The client (CT) does not belong to a domain.

Blank

Affiliated domain name

The name of the domain to which the client (CT) belongs.
When Network Participation Status is Group, the group name will be displayed.

Blank

Last logon date and time

At startup, it communicates with the Master Management Server or Management Server. This refers to the deadline for the server to execute the following operations in the client (CT) during the communication.

  • Send CT policy

  • Send user policy

The date and time are displayed or updated in the following case:

  • When the automatic policy acquisition function is executed (once per day) on the Master Management Server or Management Server.

This is the final date and time when the Master Management Server or Management Server sent a CT policy to a smart device (agent).

The date and time are displayed or updated in the following cases:

  • When Sync now is selected on the smart device (agent)

  • When automatic synchronization between the Master Management Server or Management Server and the smart device (agent) is performed (once per day between 12:00 and 13:00)

Date and time of client policy update

This refers to the final date and Time when the Master Management Server or Management Server sends CT Policy to the client (CT).
it will be displayed or updated in following cases:

  • When the client (CT) added to the CT list is restarted and starts to communicate with the Master Management Server or Management Server.

  • When the CT policy is successfully sent to the client (CT) after Update Immediately is clicked in the Management Console.

  • When the automatic policy acquisition function is executed (once per day) on the Master Management Server or Management Server.

Date and time of server (DB) update

This refers to the final date and Time when the Management Server or Master Management Server updates the policy of the client (CT) and smart device (agent) and reflects to the database (including immediate update).

Notes

This refers to the information entered when the policy of the client (CT) and smart device (agent) is reflected.

Refer to "Modify CT Policy" during modification.

Trace conditions

This refers to the settings that are traced and collected in the client (CT).

  • Summary: Collect the summary of content traced by the client (CT).

  • Details: The details traced by the client (CT) are collected by levels.

  • Blank: When the trace content is not collected or the client (CT) is V12.0.

Blank

DTP version

This is the version of Systemwalker Desktop Patrol CT installed in PC.

Blank

Virtual PC

When installing the client (CT) in the virtual environment, it is displayed as follows:

  • - (Main): When it is the master image of the virtual PC.

  • -: When it is the virtual PC.

Blank

Secure communication

Method of communication between the Master Management Server or Management Server and the client (CT).

  • - : Secure communication is used.

  • Blank: Proprietary communication is used.

Blank

*1: If you disable the dual stack, the disabled IP address may continue to be displayed for a while.

*2: The model name can be checked using the following:
- Tap Settings > About phone and check Model number.
The procedure to view the model name may be different, however, depending on the operating system and device type.

*3: Only the first 15 characters are set for the model name.

*4: For the smart device (agent) (iOS), the user ID will not be set for the name.

When it is required to confirm the information in the latest CT list, perform the following operations:

  • When confirmation is performed by the CT:
    Select a CT from the CT list. At the moment, the CT policy will be updated.

  • When updating information for all CTs:
    Select Refresh Tree (All Servers) from the Tree Settings menu.

  • When updating information of all subordinate CTs in the selected Management Server:
    Select Refresh Tree (Selected Servers) from the Tree Settings menu.

The items displayed in the CT list and sequence of display can be modified. The procedure is as follows.

When modifying the displayed items and sequence
  1. Start the Management Console window.

  2. Select Setting of CT List Display Column from the List Settings menu.

    The Settings of CT List Visible Columns window is displayed.

    1. Select the check box displayed in the CT list.

    2. Select the item that requires modification of display sequence by clicking the Move Up or Move Down button.

    3. For IP address, select one of the following:

      - Prioritize IPv4 addresses: IPv4 addresses will be displayed in an IPv4/IPv6 dual-stack environment, and IPv6 addresses will be displayed in an IPv6 address-only environment.

      - Prioritize IPv6 addresses: IPv6 addresses will be displayed in an IPv4/IPv6 dual-stack environment, and IPv4 addresses will be displayed in an IPv4 address-only environment.

      Refer to "1.2.47 IPv6 Support" for details on the values displayed in IPv6.

    4. After all operations have been completed, click the Set button.

      The visible columns in the CT list are updated.

When modifying the display sequence temporarily

The items in the CT list can be moved by drag-and-drop operation. When the Management Console is started at the next time, it will still return to the display sequence before moving.

Policy tree

Policies are grouped by category and displayed in a hierarchy.
Selecting a policy in the policy tree switches the windows in the policy list.

Policy List

This displays the policies that have been set.
Refer to "Perform Terminal Initial Settings" for details of how to set the policy list.

Status bar

This displays the name of specified target server when the Management Console is started.

Title bar

This displays the group name and level of the selected CT or CT group.

Menu bar/Tool bar

This describes the menu bar and toolbar of Management Console window.

Menu Bar

Toolbar

Function Summary

File

Search CT/CT Group

-

Display the client (CT)/CT group search window .

Create CT Group

-

Display the CT group creation window.

Delete CT Group

-

Display the CT group deletion window.
When the selected CT group does not exist in the client (CT) or CT group, the menu cannot be selected.

Set Department Administrator of CT Group

-

Display the administrator registration window. When the department administrator logs on, the menu cannot be selected.

Export CT Information in CSV Format

-

Display the Specify a CSV File to Export CT Information window.

Export CT Group Information in CSV Format

-

Display the Specify a CSV File to Export CT Group Information window.

Import Department Administrator of CT Group in CSV Format

-

Display the Specify a CSV File to Import department administrator Information of CT Group window.

Export Department Administrator of CT Group in CSV Format

-

Display the Specify a CSV File to Export department administrator Information of CT Group window.

Collect Remote Material

-

Collect the data used for trouble investigation of the selected client (CT).

CT Debugging Trace

-

Set the collection conditions of trace logs in the selected client (CT).

Output IP Address of Subordinate CT

-

Output the file that records the IP address of subordinate clients (CTs) (including the subordinate unit of group) under the selected CT group.

Change Password

-

Modify password at the startup of the Management Console.

Exit

-

Close the Management Console.

Display

View/Set Terminal Information

Display the View/Set Policy window.

Get/Control Service List

Display the Get/Control Service List window.

This feature cannot be used if secure communication is performed between a server and client.

Get/Control Process List

Display the Get/Control Process List window.

This feature cannot be used if secure communication is performed between a server and client.

Tree Settings

Refresh Tree (All Servers)

Refresh the level status of CT group tree for all subordinate servers of Master Management Server.

Refresh Tree (Selected Servers)

-

Refresh the level status of CT group tree for the selected server in the CT group tree of the Management Console connected to the Master Management Server.
Only one set of server can be selected.

Unfold All Trees

-

Display all CT groups.

Fold All Trees

-

Display only the CT group under the Root directory (display only the CT group under server when server is displayed and only the CT group under domain when domain is displayed).

Do not Display Empty Group

-

Do not display the CT group under which no client (CT) or CT group is registered.

Reflect CT Group Structure

Save the level status of CT group tree.

Display Server

-

Display the connected Management Server in the tree. As the server is always displayed when Active Directory Linkage is performed, the selection of the Display Server check box cannot be cancelled.

Display "Deleted CT" Group

-

Display the "Deleted CT" group in configuration information tree.
The "Deleted CT" group is displayed when the Display Server check box is selected.
When Active Directory Linkage is performed, the "Deleted CT" group will be displayed as the last group under the Local group.
When Active Directory Linkage is not performed, the "Deleted CT" group will be displayed as the last group under the server.

List Settings

Setting of CT List Display Column

-

Display the window for the settings of CT list display column.

Operation Settings

Terminal Initial Settings

-

Display the Terminal Initial Settings window.

Emergency Procedure Settings

-

Display the Emergency Procedure Settings window.
For a 3-layer system structure, settings are performed from the Management Console connected to the Master Management Server.
This item cannot be selected in a Management Console connected to a downstream Management Server.

Terminal Operation Settings

-

Display the Terminal Operation Settings window.

Device/Media Registration

-

Display the Device/Media Registration window.
For a 3-layer system structure, settings are performed from the Management Console connected to the Master Management Server.
This item cannot be selected in a Management Console connected to a downstream Management Server.

Wi-Fi connection target registration

-

Display the Wi-Fi connection target registration window.
For a 3-layer system structure, settings are performed from the Management Console connected to the Master Management Server.
This item cannot be selected in a Management Console connected to a downstream Management Server.

Get Latest Information at Startup

Get from Lower Level Management Server

-

When the Management Console connected to the Master Management Server is started, the latest configuration information will be obtained through the lower level Management Server and the information will be displayed in the window.

Get from Master Management Server

-

When the Management Console connected to the Master Management Server is started, data inquiry and data synchronization will be performed for the lower level Management Server. The information that is currently saved by the Master Management Server will be displayed in the window.

Debugging Trace

No

-

Close the trace of server service/level control service/administrator E-mail notification function.

Summary

-

Set the trace mode of server service/level control service/administrator E-mail notification function to Summary.

Details

-

Set the trace mode of server service/level control service/administrator E-mail notification function to Detail.

Management Console Trace

No

-

Close the trace of the Management Console.

Summary

-

Set the trace mode of the Management Console to Summary.

Details

-

Set the trace mode of the Management Console to Detail.

User Settings

User Policy Settings

-

Display the User Policy Settings window.

Link with Other System

Link with Systemwalker Desktop Patrol

Import Structure Information

-

Display the configuration information Import window.
When the department administrator logs on or Active Directory Linkage is performed, it cannot be selected.

Export Structure Information

-

Display the Configuration Information Export window.
When the department administrator logs on or Active Directory Linkage is performed, it cannot be selected.

Help

Online Help

Display the online manual.

Version information

-

Display the copyright information and version information.

Display server

After the "Display Server" check box of "Tree Settings" is selected in the Management Console connected to Master Management Server, the computer name and IP address of the connected Master Management Server and Management Server will be displayed, and the CT group will be displayed on each server.
As the server is always displayed during Active Directory Linkage, the selection of Display Server check box cannot be cancelled.

When Display Server is not selected (when Active Directory Linkage is not performed)

When Display Server is selected (when Active Directory Linkage is not performed)

Display domain

When Active Directory Linkage, the server name and domain name will be displayed at all times, and they cannot be hidden.

Example of domain display when linking with Active Directory

Display "Deleted CT" group

After Tree Settings > Display Server of the Management Console is selected, the "Deleted CT" group (when the Display Server check box is not selected, the Display "Deleted" Group] check box cannot be selected.) will be displayed when Display "Deleted" Group of Tree Settings is selected.
The following is an example when Active Directory Linkage is not performed.
When Active Directory Linkage is performed, the "Deleted CT" group will be displayed under the Local group.

Display "Deleted CT" group is not selected

Display "Deleted CT" group is selected

Modify Password at Startup of Management Console

  1. Start the Management Console.

  2. Select Change Password from the File menu.

    The Change Password window is displayed.

  3. Enter the following information and click the Set button.

    • Old Password: Enter the password previous used.

    • New Password: Enter the new password with 1-32 characters of single-byte alphanumeric characters or single-byte symbols.
      But "&", "\", ": ", "?", """, "~", "^", "'", "<", ">", "|" and space cannot be used. In addition, it is case-sensitive.

    • Confirm New Password: Re-enter the new password .

  4. Click the Set button in the displayed confirmation window.

    Password change is completed.