2.3 Discovery-related Messages

CFMGD00001 Failed to read the discovery definition file. Path ={0}

Message Type

ERROR

Event Log

Yes

Description

Failed to read the discovery definition file.

Parameter

{0}: Path to the discovery definition file

Corrective Action

Check whether the discovery definition file exists, and whether the definition format is correct.

CFMGD00003 An error has occurred while patch information was being updated.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred while patch information was being updated.

Corrective Action

Check the trace log.

CFMGD00004 Processing has started. It may take quite a while for processing to complete.

Message Type

INFO

Event Log

Yes

Description

Processing has started. It may take quite a while for processing to complete.

Corrective Action

No action is required.

CFMGD00005 Finished updating patch information.

Message Type

INFO

Event Log

Yes

Description

Finished updating patch information.

Corrective Action

No action is required.

CFMGD00006 The processing for updating patch information has started.

Message Type

INFO

Event Log

Yes

Description

The processing for updating patch information has started.

Corrective Action

No action is required.

CFMGD00007 OS Type : {0} Target : {1}

Message Type

INFO

Event Log

Yes

Parameter

{0}: Patch type. "NONE" if there is no patch type.

{1}: Discovery target If there are multiple targets, the targets will be concatenated by commas (",").

Corrective Action

No action is required.

CFMGD00008 A warning has occurred while patch information was being updated.

Message Type

WARNING

Event Log

Yes

Description

A warning has occurred while patch information was being updated.

Corrective Action

Discovery has terminated with a warning.

Take action according to the error or warning message output before this message.

CFMGD00010 The processing that updates parameter information has started.

Message Type

INFO

Event Log

Yes

Description

The processing that updates parameter information has started.

Corrective Action

No action is required.

CFMGD00011 Finished updating parameter information.

Message Type

INFO

Event Log

Yes

Description

Finished updating parameter information.

Corrective Action

No action is required.

CFMGD00012 A warning occurred while parameter information was being updated.

Message Type

WARNING

Event Log

Yes

Description

A warning occurred while parameter information was being updated.

Corrective Action

Discovery has terminated with a warning.

Take action according to the error or warning message output before this message.

CFMGD00013 An error occurred while parameter information was being updated.

Message Type

ERROR

Event Log

Yes

Description

An error occurred while parameter information was being updated.

Corrective Action

Check the trace log.

CFMGD00014 Failed to update the parameter information on all servers.

Message Type

ERROR

Event Log

Yes

Description

Failed to update the parameter information on all servers.

Corrective Action

Check the trace log.

CFMGD00015 Software with an unregistered parameter collection definition exists.

Message Type

INFO

Event Log

Yes

Description

Software with an unregistered parameter collection definition exists.

Corrective Action

CFMGD00016 The target server is excluded from information update. [Details:{0}][Server ID:{1}][IP address:{2}]

Message Type

INFO

Event Log

Description

[Details]

Parameter information of Solaris servers will not be collected.
Updating of parameter information has been performed for Solaris managed servers.
Solaris managed servers are excluded from the updating of parameter information.

Parameter

{0}: Detailed information

{1}: Server ID

{2}: IP address

Corrective Action

Take action for each set of [Details].

Parameter information of Solaris servers will not be collected.
No action is required.
However, if you do not want this message to be output, perform the following action.
- If swcfmg_param_updateinfo (the command for updating parameter information) is executed with the "-ip" option specified, Solaris is included in the specified managed servers.
  Remove the IP address of the Solaris managed server.
- If swcfmg_param_updateinfo (the command for updating parameter information) is executed with the "-ip" option specified, Solaris is included in the specified managed servers. When the configuration of the server group can be modified, remove Solaris managed servers from the server group. When the configuration of the server group cannot be modified, there is no way to stop this message being displayed without removing Solaris servers from the managed servers.
- If swcfmg_param_updateinfo (the command for updating parameter information) is executed with no options specified, there is no way to stop this message being displayed without removing Solaris servers from the managed servers.

CFMGD00018 Updating of information has finished.

Message Type

INFO

Event Log

Yes

Description

Updating of information has finished.

Corrective Action

No action is required.

CFMGD00019 A warning has occurred while information was being updated.

Message Type

WARNING

Event Log

Yes

Description

A warning has occurred while information was being updated.

Corrective Action

Discovery has terminated with a warning.

Take action according to the error or warning message output before this message.

CFMGD00020 An error has occurred while information was being updated.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred while information was being updated.

Corrective Action

Discovery has terminated with an error.

Take action according to the error or warning message output before this message.

CFMGD04001 The processing that gets information about applied patches has failed.

Message Type

ERROR

Event Log

Yes

Description

The processing that gets information about applied patches has failed.

Corrective Action

File acquisition failed.

Contact Fujitsu technical support.

CFMGD04002 The processing that gets information about released patches has failed.

Message Type

ERROR

Event Log

Yes

Description

The processing that gets information about released patches has failed.

Corrective Action

File acquisition failed.

Contact Fujitsu technical support.

CFMGD04003 The processing that gets the authorization status has failed.

Message Type

ERROR

Event Log

Yes

Description

The processing that gets the authorization status has failed.

Corrective Action

File acquisition failed.

Contact Fujitsu technical support.

CFMGD04004 The processing that registers information about applied patches has failed.

Message Type

ERROR

Event Log

Yes

Description

The processing that registers information about applied patches has failed.

Corrective Action

File registration failed.

Contact Fujitsu technical support.

CFMGD04005 Failed to create a data folder.

Message Type

ERROR

Event Log

Yes

Description

Failed to create a data folder.

Corrective Action

Contact Fujitsu technical support.

CFMGD04006 The processing that registers information about released patches has failed.

Message Type

ERROR

Event Log

Yes

Description

The processing that registers information about released patches has failed.

Corrective Action

File registration failed.

Contact Fujitsu technical support.

CFMGD04007 An unexpected error has occurred.

Message Type

ERROR

Event Log

Yes

Description

An unexpected error has occurred.

Corrective Action

An unexpected error has occurred.

Contact Fujitsu technical support.

CFMGD04008 Unable to analyze the file.

Message Type

ERROR

Event Log

Yes

Description

Unable to analyze the file.

Corrective Action

Contact Fujitsu technical support.

CFMGD04009 Failed to read the file.

Message Type

ERROR

Event Log

Yes

Description

Failed to read the file.

Corrective Action

Contact Fujitsu technical support.

CFMGD04010 The file does not contain one of the required tags. Tag name={0}

Message Type

ERROR

Event Log

Yes

Description

The file does not contain one of the required tags.

Parameter

{0}: Name of the required tag

Corrective Action

Contact Fujitsu technical support.

CFMGD04011 More than one required tag has been detected. The first tag detected will be regarded as valid. Tag name={0}

Message Type

WARNING

Event Log

Yes

Description

More than one required tag has been detected. The first tag detected will be regarded as valid.

Parameter

{0}: Name of the required tag

Corrective Action

Contact Fujitsu technical support.

CFMGD04012 WSUS discovery was not performed.

Message Type

WARNING

Event Log

Yes

Description

WSUS discovery was not performed.

Corrective Action

Specify the "-repository" option when WSUS discovery is executed.

CFMGD04014 The number of business servers subject to discovery is 0. [Patch type: {0}]

Message Type

WARNING

Event Log

Yes

Description

The number of business servers subject to discovery is 0.

Parameter

{0}: Patch type

Corrective Action

No action is required.

CFMGD04015 Failed to take a backup of a business server. [Server ID:{0}]

Message Type

WARNING

Event Log

Description

Failed to take a backup of a business server.

Parameter

{0}: Server ID

Corrective Action

If a CFMGD05017 or CFMGD05024 message was recorded in the log before this message, take the necessary action in response to the CFMGD05017 or CFMGD05024 message. Otherwise, contact Fujitsu technical support.

CFMGD04016 Business server discovery has failed. [Number:{0}][Patch type:{1}]

Message Type

WARNING

Event Log

Yes

Description

The number of business servers for which discovery has failed.

Parameter

{0}: Number of business servers

{1}: Patch type

Corrective Action

CFMGD04017 Failed to create a backup of a business server.

Message Type

ERROR

Event Log

Yes

Description

Failed to create a backup of a business server.

Corrective Action

Contact Fujitsu technical support.

CFMGD04018 Repository information has not been set up in the discovery definition file.

Message Type

ERROR

Event Log

Yes

Description

Repository information has not been set up in the discovery definition file.

Corrective Action

Specify WSUS server information in the discovery definition file.

CFMGD04019 An error has occurred with the processing that analyzes middleware information.

Message Type

ERROR

Event Log

Description

An error has occurred with the processing that analyzes the update application management registry configuration file.

Corrective Action

Contact Fujitsu technical support.

CFMGD04020 Failed to get the update application management registry configuration file.

Message Type

ERROR

Event Log

Yes

Description

Failed to get the update application management registry configuration file.

Corrective Action

Contact Fujitsu technical support.

CFMGD04021 The configuration of the update application management registry configuration file that has been acquired is invalid. [OS:{0}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get the update application management registry configuration file.

Parameter

{0}: The name of the operating system for which acquisition failed

Corrective Action

Failed to get the update application management registry configuration file. The following problems may have occurred:

The update application management registry configuration file for the server to be discovered has not been registered in Systemwalker Software Configuration Manager.
The update application management registry configuration file downloaded from the UpdateSite (MW) has been damaged when it was transferred to the admin server.

Download the update application management registry configuration file corresponding to the displayed OS name from the UpdateSite (MW), transfer it in binary format to a managed server, and then use swcfmg_uam_update (UpdateAdvisor Asset Registration Command) to register it again with Systemwalker Software Configuration Manager.

If the problem persists despite taking the action above, contact Fujitsu technical support.

OS Name	Platform	File Name of the Update Application Management Registry Configuration File
WindowsEM64T	Windows version for x64 (64-bit OS)	wem64tprdchk.slc
Windows	Other Windows versions (32-bit OS)	wprdchk.slc
Linux	Linux version	linprdchk.tar.Z
Solaris	Solaris version	solprdchk.tar.Z

CFMGD04022 Failed to retrieve the UpdateAdvisor installation path.

Message Type

ERROR

Event Log

Yes

Description

Failed to retrieve the UpdateAdvisor installation path.

Corrective Action

Check whether UpdateAdvisor has been installed correctly.
Contact Fujitsu technical support.

CFMGD05006 Failed to transfer the result files for the program that collects information about applied patches. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to transfer the result files for the program that collects information about applied patches.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05007 Failed to transfer the result files for the program that collects information about released patches. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to transfer the result files for the program that collects information about released patches.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05008 Failed to transfer the result files for the program that collects authorization status information. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to transfer the result files for the program that collects authorization status information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05009 The program that collects information about applied patches has terminated abnormally. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program that collects information about applied patches has terminated abnormally.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. the IP address of the repository server is displayed in the message details, so Check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.
Check that the WSUS (IIS) service for the WSUS server is running.
The program that collects information about applied patches may have failed to collect information from WSUS. Check the following:
- Ensure that the WSUS (IIS) service for the WSUS server is running.
- Ensure that the loopback address of the WSUS server is specified. (Example hosts file specification: 127.0.0.1 localhost)

CFMGD05010 The program that collects information about released patches has terminated abnormally. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program that collects information about released patches has terminated abnormally.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. the IP address of the repository server is displayed in the message details, so Check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.
The program that collects information about released patches may have failed to collect information from WSUS. Check the following:
- Ensure that the WSUS (IIS) service for the WSUS server is running.
- Ensure that the loopback address of the WSUS server is specified. (Example hosts file specification: 127.0.0.1 localhost)
Check that the WSUS (IIS) service for the WSUS server is running.
Check the settings in the /etc/yum.conf file to see whether the business server can access the yum repository server.
Check that the communications protocol (such as ftp or http) for the yum repository server is running.

CFMGD05011 The program that collects authorization status information has terminated abnormally. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program that collects authorization status information has terminated abnormally.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. the IP address of the repository server is displayed in the message details, so Check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.
The program that collects authorization status information may have failed to collect information from WSUS. Check the following:
- Ensure that the WSUS (IIS) service for the WSUS server is running.
- Ensure that the loopback address of the WSUS server is specified. (Example hosts file specification: 127.0.0.1 localhost)
Check that the WSUS (IIS) service for the WSUS server is running.
Check the settings in the /etc/yum.conf file to see whether the business server can access the yum repository server.
Check that the communications protocol (such as ftp or http) for the yum repository server is running.

CFMGD05012 Failed to get update information for WSUS. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid. The Systemwalker Software Configuration Manager agent failed to output trace logs. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get update information for WSUS. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid. The Systemwalker Software Configuration Manager agent failed to output trace logs.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05013 Failed to get update information for WSUS. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get update information for WSUS. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05014 Failed to get update information for WSUS. The Systemwalker Software Configuration Manager agent has timed out. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get update information for WSUS. The Systemwalker Software Configuration Manager agent has timed out.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

The Systemwalker Software Configuration Manager agent may not have terminated, so check the status of the Systemwalker Software Configuration Manager agent.

Set a longer timeout time and then try again.

CFMGD05015 Failed to get update information for WSUS. Calling the Systemwalker Software Configuration Manager agent has failed. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get update information for WSUS. Calling the Systemwalker Software Configuration Manager agent has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server.
The IP address of the repository server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the repository server.
To communicate with the repository server, port 9764 for the file transfer infrastructure must be open.
Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05016 Failed to get update information for WSUS. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get update information for WSUS.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the repository server. The IP address of the repository server is displayed in the message details, so check whether it is possible to connect to that IP address from the admin server.
Check that the file transfer services for the admin server and the repository server are both running.

CFMGD05017 Failed to get Linux package information. Calling the Systemwalker Software Configuration Manager agent has failed. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to get Linux package information. Calling the Systemwalker Software Configuration Manager agent has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05018 Failed to get Linux package information. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Linux package information. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05019 Failed to get Linux package information. The Systemwalker Software Configuration Manager agent has timed out. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Linux package information. The Systemwalker Software Configuration Manager agent has timed out.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

The Systemwalker Software Configuration Manager agent may not have terminated, so check the status of the Systemwalker Software Configuration Manager agent.

Set a longer timeout time and then try again.

CFMGD05020 Failed to get Linux package information. Package information has already started being collected from the Systemwalker Software Configuration Manager agent. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Linux package information. Package information has already started being collected from the Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

The Systemwalker Software Configuration Manager agent may not have terminated or either the rpm command or yum command may be executing on the managed server, so check the status of the Systemwalker Software Configuration Manager agent.

CFMGD05021 Failed to get update information for WSUS.

Message Type

ERROR

Event Log

Yes

Description

Failed to get update information for WSUS.

Corrective Action

Contact Fujitsu technical support.

CFMGD05022 Failed to get Linux package information.

Message Type

ERROR

Event Log

Yes

Description

Failed to get Linux package information.

Corrective Action

Contact Fujitsu technical support.

CFMGD05023 Failed to get middleware information.

Message Type

ERROR

Event Log

Yes

Description

Failed to get middleware information.

Corrective Action

Contact Fujitsu technical support.

CFMGD05024 Failed to get middleware information. Calling the Systemwalker Software Configuration Manager agent has failed. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. Calling the Systemwalker Software Configuration Manager agent has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05025 Failed to get middleware information. The file reception process for the Systemwalker Software Configuration Manager agent has failed to start. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The file reception process for the Systemwalker Software Configuration Manager agent has failed to start.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 must be open for the file transfer infrastructure.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05026 Failed to get middleware information. Failed to transfer the script package. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. Failed to transfer the script package.

Parameter

{0}: Server ID

{1}: IP address of server

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05027 Failed to get middleware information. The file reception process for the Systemwalker Software Configuration Manager agent has failed to stop. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The file reception process for the Systemwalker Software Configuration Manager agent has failed to stop.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05028 Failed to get middleware information. Transferring the acquisition result file has failed. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. Transferring the acquisition result file has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 must be open for the file transfer infrastructure.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05029 Failed to get middleware information. UpdateAdvisor setup (uam setup) has failed. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. UpdateAdvisor setup (uam setup) has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether UpdateAdvisor has been installed correctly.
If the UpdateAdvisor has been installed correctly, register the latest update application management registry configuration file with Systemwalker Software Configuration Manager and then execute the command again. Refer to "swcfmg_uam_update (UpdateAdvisor Asset Registration Command)" in the Reference Guide for information on how to register the latest update application management registry configuration file.

CFMGD05030 Failed to get middleware information. The UpdateAdvisor setup process (uam setup) has been suspended because another command is running. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The UpdateAdvisor setup process (uam setup) has been suspended because another command is running.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether an UpdateAdvisor command is executing on the managed server.

CFMGD05031 Failed to get middleware information. The process for getting the update application management registry file (uamdic copy) has failed. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The process for getting the update application management registry file (uamdic copy) has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether UpdateAdvisor has been installed correctly.

CFMGD05032 Failed to get middleware information. The process for getting the update application management registry file (uamdic copy) has been suspended because another command is running. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The process for getting the update application management registry file (uamdic copy) has been suspended because another command is running.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether an UpdateAdvisor command is executing on the managed server.

CFMGD05033 Failed to get middleware information. The program that collects middleware information has terminated abnormally. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. The program that collects middleware information has terminated abnormally.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether UpdateAdvisor has been installed correctly.
If the UpdateAdvisor has been installed correctly, register the latest update application management registry configuration file with Systemwalker Software Configuration Manager and then execute the command again. Refer to "swcfmg_uam_update (UpdateAdvisor Asset Registration Command)" in the Reference Guide for information on how to register the latest update application management registry configuration file.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05034 Failed to get middleware information. [Server ID:{0}][IP address:{1}][OS:{2}] [Details:{3}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information.

Parameter

{0}: Server ID

{1}: IP address of the server

{2}: OS name

{3}: Details

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05036 Failed to convert the files for middleware information. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Yes

Description

Failed to get middleware information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05037 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. The given server could not be found. [Server ID:{0}]

Message Type

ERROR

Event Log

Description

The given IP address could not be found.

Parameter

{0}: Server ID

Corrective Action

Specify the IP address of the managed server managed by Systemwalker Software Configuration Manager.

CFMGD05038 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Failed to register the connection test result. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to register the connection test result.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05039 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. An error has occurred while starting the connection test.

Message Type

ERROR

Event Log

Description

An error has occurred while starting the connection test.

Corrective Action

Contact Fujitsu technical support.

CFMGD05040 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. An error has occurred while generating the connection test result.

Message Type

ERROR

Event Log

Description

An error has occurred while generating the connection test result.

Corrective Action

Contact Fujitsu technical support.

CFMGD05041 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

The connection test failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05042 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. [Server ID:{0}][IP address:{1}]

Message Type

ERROR

Event Log

Description

The connection test failed.

Parameter

{0}: Server ID

{1}: IP address

Corrective Action

Contact Fujitsu technical support.

CFMGD05043 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Failed to retrieve the product information for Systemwalker Software Configuration Manager. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to retrieve the product information for Systemwalker Software Configuration Manager.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether Systemwalker Software Configuration Manager has been installed correctly.

CFMGD05044 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Failed to retrieve the platform information. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to retrieve the platform information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether it is a WSUS managed server.

CFMGD05045 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Failed to transfer the file that contains the collected information. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to transfer the file that contains the collected information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05046 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. A system error has occurred. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

A system error has occurred.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05047 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Unable to connect to the target server. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Unable to connect to the target server.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
This function cannot be used for an earlier version of the agent. Check the version of the installed agent.
Check whether the admin server and managed server are connected.
This message displays the IP address of the managed server. Check whether the admin server can connect to the given IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05048 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. A system error has occurred.

Message Type

ERROR

Event Log

Description

A system error has occurred.

Corrective Action

Contact Fujitsu technical support.

CFMGD05049 The connection test for the managed server managed by Systemwalker Software Configuration Manager failed. Failed to register the connection test result.

Message Type

ERROR

Event Log

Description

Failed to register the connection test result.

Corrective Action

Contact Fujitsu technical support.

CFMGD05050 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to start the process for receiving files on a managed server. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to start the process for receiving files on a Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05051 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to call the process for receiving files on a managed server. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to call the process for receiving files on a Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05052 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to transfer the Parameter Collection Command. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to transfer the Parameter Collection Command.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
This function cannot be used for an earlier version of the agent. Check the version of the installed agent.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05053 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to stop the process for receiving files on a managed server. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to stop the process for receiving files on a Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05054 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to stop the process for receiving files on a managed server. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to stop the process for receiving files on a Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check the capacity of the disk.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05055 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to compress collection results. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server.

Failed to compress collection results.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check the capacity of the disk on the managed server.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05056 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to decompress the Parameter Collection Command. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server.

Failed to decompress the Parameter Collection Command.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check the capacity of the disk on the managed server.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05057 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to execute the Parameter Collection Command. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server.

Failed to execute the Parameter Collection Command.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check the capacity of the disk on the managed server.
Check whether the script for each software collecting the parameters is correct.
Check whether the script execution privileges for each software collecting the parameters are correct.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05058 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to transfer the parameter collection results. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to transfer the parameter collection results.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether the admin server can connect to that IP address.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05059 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. A system error has occurred on a managed server. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. A system error has occurred on a managed server.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05060 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to export the Parameter Collection Command. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to export the Parameter Collection Command.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Refer to "Definition of Parameters to be Collected" in "Definition of Parameter Information" in the Developer's Guide, and ensure that the parameters to be collected have been correctly defined.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05061 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to import the parameter collection results. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to import the parameter collection results.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Refer to "Definition of Parameters to be Collected" in "Definition of Parameter Information" in the Developer's Guide, and ensure that the parameters to be collected have been correctly defined.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05062 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to compress the Parameter Collection Command. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to compress the Parameter Collection Command.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05063 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to decompress the parameter collection results. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to decompress the parameter collection results.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05064 A warning occurred while parameter information was being updated on a Systemwalker Software Configuration Manager managed server. Failed to collect parameters for some software. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

WARNING

Event Log

Description

A warning occurred during parameter collection on a Systemwalker Software Configuration Manager managed server. Failed to collect parameters for some software.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Take action according to the following message output before this message:

Message number	Description	Corrective Action
CFMGIS02304 CFMGIS02318	The parameter collection script is not registered.	If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support. If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "swcfmg_param_collectingdef (Parameter Collection Definition Management Command)" in the Developer's Guide and register the parameter collection script.
CFMGIS02313 CFMGIS02316 CFMGIS02317 CFMGIS02323	There is conflict between the collected parameter information and the parameter collection definition. Or, the parameter information to be collected by the parameter collection script contains an invalid value.	If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support. If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "Definition of Parameters to be Collected" in the Developer's Guide and ensure that there are no errors in the parameter collection definition or the discovery script.
CFMGIS02326	Execution of the parameter collection script failed.	If the software is pre-registered with this product, refer to the topic for the relevant software product in the Parameter Reference and take action accordingly. If the software was uniquely defined by the user, check the return value, standard output, and the standard error information displayed in the message to ensure that the parameters to be collected have been correctly defined. If required, refer to "Definition of Parameters to be Collected" in the Developer's Guide and take action accordingly.

Message number

Description

Corrective Action

CFMGIS02304

CFMGIS02318

The parameter collection script is not registered.

If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support.
If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "swcfmg_param_collectingdef (Parameter Collection Definition Management Command)" in the Developer's Guide and register the parameter collection script.

CFMGIS02313

CFMGIS02316

CFMGIS02317

CFMGIS02323

There is conflict between the collected parameter information and the parameter collection definition.

Or, the parameter information to be collected by the parameter collection script contains an invalid value.

If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support.
If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "Definition of Parameters to be Collected" in the Developer's Guide and ensure that there are no errors in the parameter collection definition or the discovery script.

CFMGIS02326

Execution of the parameter collection script failed.

If the software is pre-registered with this product, refer to the topic for the relevant software product in the Parameter Reference and take action accordingly.
If the software was uniquely defined by the user, check the return value, standard output, and the standard error information displayed in the message to ensure that the parameters to be collected have been correctly defined. If required, refer to "Definition of Parameters to be Collected" in the Developer's Guide and take action accordingly.

If the above message is not output, check the log (swcfmga_param_collecting_log) on the business server indicated by the IP address. Refer to "Logs Output on the Business Server" in the Operation Guide for information on logs. Refer to "Parameter Settings/Collection-related Messages" for information on messages output to logs.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05065 A warning occurred while parameter information was being updated on a Systemwalker Software Configuration Manager managed server. Failed to collect all software parameters. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

WARNING

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to analyze the parameter collection results.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Take action according to the following message output before this message:

Message number	Description	Corrective Action
CFMGIS02304 CFMGIS02318	The parameter collection script is not registered.	If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support. If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "swcfmg_param_collectingdef (Parameter Collection Definition Management Command)" in the Developer's Guide and register the parameter collection script.
CFMGIS02313 CFMGIS02316 CFMGIS02317 CFMGIS02323	There is conflict between the collected parameter information and the parameter collection definition. Or, the parameter information to be collected by the parameter collection script contains an invalid value.	If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support. If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "Definition of Parameters to be Collected" in the Developer's Guide and ensure that there are no errors in the parameter collection definition or the discovery script.
CFMGIS02326	Execution of the parameter collection script failed.	If the software is pre-registered with this product, refer to the topic for the relevant software product in the Parameter Reference and take action accordingly. If the software was uniquely defined by the user, check the return value, standard output, and the standard error information displayed in the message to ensure that the parameters to be collected have been correctly defined. If required, refer to "Definition of Parameters to be Collected" in the Developer's Guide and take action accordingly.

Message number

Description

Corrective Action

CFMGIS02304

CFMGIS02318

The parameter collection script is not registered.

If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support.
If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "swcfmg_param_collectingdef (Parameter Collection Definition Management Command)" in the Developer's Guide and register the parameter collection script.

CFMGIS02313

CFMGIS02316

CFMGIS02317

CFMGIS02323

There is conflict between the collected parameter information and the parameter collection definition.

Or, the parameter information to be collected by the parameter collection script contains an invalid value.

If this message is output during the collection of parameter information for software pre-registered with this product, contact Fujitsu technical support.
If this message is output during the collection of parameter information for software uniquely defined by the user, refer to "Definition of Parameters to be Collected" in the Developer's Guide and ensure that there are no errors in the parameter collection definition or the discovery script.

CFMGIS02326

Execution of the parameter collection script failed.

If the software is pre-registered with this product, refer to the topic for the relevant software product in the Parameter Reference and take action accordingly.
If the software was uniquely defined by the user, check the return value, standard output, and the standard error information displayed in the message to ensure that the parameters to be collected have been correctly defined. If required, refer to "Definition of Parameters to be Collected" in the Developer's Guide and take action accordingly.

If the above message is not output, check the log (swcfmga_param_collecting_log) on the business server indicated by the IP address. Refer to "Logs Output on the Business Server" in the Operation Guide for information on logs. Refer to Refer to "Parameter Settings/Collection-related Messages" for information on messages output to logs.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05066 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server.

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server.

Corrective Action

Contact Fujitsu technical support.

CFMGD05067 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05068 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to obtain managed server information. [Server:{0}]

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to obtain managed server information.

Parameter

{0}: Server ID or IP address

Corrective Action

Specify the IP address of the managed server managed by Systemwalker Software Configuration Manager.

If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05069 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The specified IP address format is invalid. [IP address:{0}]

Message Type

ERROR

Event Log

Description

Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The specified IP address format is invalid.

Parameter

{0}: IP address of the server

Corrective Action

Specify the IP address of the managed server managed by Systemwalker Software Configuration Manager.

CFMGD05070 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The specified option is incorrect.

Message Type

ERROR

Event Log

Description

Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The specified option is incorrect.

Corrective Action

Specify the correct option.

CFMGD05071 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to obtain managed server information.

Message Type

ERROR

Event Log

Description

Failed to collect parameters on a Systemwalker Software Configuration Manager managed server. Failed to obtain managed server information.

Corrective Action

Contact Fujitsu technical support.

CFMGD05072 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to execute a parameter collection processing job. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to execute a parameter collection processing job.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05073 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to move the files. [Server ID:{0}][IP address:{1}][OS:{2}][Source:{3}][Destination:{4}]

Message Type

ERROR

Event Log

Description

Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. Failed to move the files.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Path to the file to move from

{4}: Path to the file to move to

Corrective Action

Contact Fujitsu technical support.

CFMGD05074 Failed to receive middleware information. Failed to move the files. [Server ID:{0}][IP address:{1}][OS:{2}][Source:{3}][Destination:{4}]

Message Type

ERROR

Event Log

Description

Failed to get middleware information. Failed to move the files.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Path to the file to move from

{4}: Path to the file to move to

Corrective Action

Contact Fujitsu technical support.

CFMGD05081 A warning occurred while parameter information was being updated on a Systemwalker Software Configuration Manager managed server. The specified server is duplicated. [Server:{0}]

Message Type

WARNING

Event Log

Description

A warning occurred while parameter information was being updated on a Systemwalker Software Configuration Manager managed server. The specified IP address is duplicated.

The parameter information update process will be executed normally even if a duplicate IP address is specified.

Parameter

{0}: Server ID or IP address

Corrective Action

Correct the IP address specified in the command so that it is not duplicated.

CFMGD05082 Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The managed server belonging to the specified server group does not exist. [Server group:{0}]

Message Type

ERROR

Event Log

Description

Failed to update parameter information on a Systemwalker Software Configuration Manager managed server. The managed server belonging to the specified server group does not exist.

Parameter

{0}: Server group name

Corrective Action

If the server group does not exist, add it.

Add the managed server that belongs to the server group.

CFMGD05083 The given server could not be found. [Server:{0}]

Message Type

ERROR

Event Log

Description

The given IP address could not be found.

Parameter

{0}: Server ID or IP address

Corrective Action

Specify the server ID or the IP address of the server managed by Systemwalker Software Configuration Manager.

Alternatively, Systemwalker Software Configuration Manager may not have yet recognized the managed server information. Wait for a while, and then retry.

If managed server information has not been registered in a non ROR-managed server, use swcfmg_server (server information management command) to register the managed server information in Systemwalker Software Configuration Manager. Refer to the Reference Guide for information on swcfmg_server (server information management command).

CFMGD05084 The specified option is incorrect.

Message Type

ERROR

Event Log

Description

The specified option is incorrect.

Corrective Action

Specify the correct option.

CFMGD05085 The specified IP address format is invalid. [IP address:{0}]

Message Type

ERROR

Event Log

Description

The specified IP address format is invalid.

Parameter

{0}: IP address of the server

Corrective Action

Specify the IP address of the managed server managed by Systemwalker Software Configuration Manager.

CFMGD05086 The specified server is duplicated. [Server:{0}]

Message Type

WARNING

Event Log

Description

The specified server is duplicated.

Parameter

{0}: Server ID or IP address

Corrective Action

No action is required.

CFMGD05087 Failed to get Solaris package information.

Message Type

ERROR

Event Log

Yes

Description

Failed to get Solaris package information.

Corrective Action

Contact Fujitsu technical support.

CFMGD05088 Failed to get Solaris package information. Calling the Systemwalker Software Configuration Manager agent has failed. [Server ID:{0}][IP address:{1}][OS:{2}][Error category:{3}][Error code:{4}][Detail code:{5}]

Message Type

ERROR

Event Log

Description

Failed to get Solaris package information. Calling the Systemwalker Software Configuration Manager agent has failed.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

{3}: Error category

{4}: Error code

{5}: Detail code

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05089 Failed to get Solaris package information. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Solaris package information. The execution environment or calling method for the Systemwalker Software Configuration Manager agent is invalid.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05090 Failed to get Solaris package information. The Systemwalker Software Configuration Manager agent has timed out. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Solaris package information. The Systemwalker Software Configuration Manager agent has timed out.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

The Systemwalker Software Configuration Manager agent may not have terminated, so check the status of the Systemwalker Software Configuration Manager agent.

Set a longer timeout time and then try again.

CFMGD05091 Failed to get Solaris package information. Package information has already started being collected from the Systemwalker Software Configuration Manager agent. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to get Solaris package information. Package information has already started being collected from the Systemwalker Software Configuration Manager agent.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

The Systemwalker Software Configuration Manager agent may not have terminated or either the pkg command may be executing on the managed server, so check the status of the Systemwalker Software Configuration Manager agent.

CFMGD05092 Failed to get OS information for Solaris. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to retrieve the platform information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether Systemwalker Software Configuration Manager has been installed correctly.

CFMGD05093 Failed to get OS information for Solaris. Failed to transfer the file that contains the collected information. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

Failed to transfer the file that contains the collected information.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Check whether the Systemwalker Software Configuration Manager agent has been installed correctly.
Check whether the admin server can communicate with the managed server.
The IP address of the managed server is displayed in the parameters of the message. Check whether it is possible to connect to that IP address from the admin server.
Review the firewall settings of the admin server and the managed server.
To communicate with the managed server, port 9764 for the file transfer infrastructure must be open.
Restart Systemwalker Software Configuration Manager.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD05094 Failed to get OS information for Solaris. A system error has occurred. [Server ID:{0}][IP address:{1}][OS:{2}]

Message Type

ERROR

Event Log

Description

A system error has occurred.

Parameter

{0}: Server ID

{1}: IP address

{2}: OS name

Corrective Action

Contact Fujitsu technical support.

CFMGD05095 The site is not registered

Message Type

ERROR

Event Log

Description

A system error has occurred.

Corrective Action

Ensure that the API end point information for OpenStack and the service access user information are correctly configured in the discovery definition file.

CFMGD05096 Connection to the site failed. [Site ID:{0}][Content:{1}][Results:{2}]

Message Type

ERROR

Event Log

Description

Connection to the site failed.

Parameter

{0}: Site ID

{1}: Content

{2}: Result

Corrective Action

Check whether the admin server can communicate with the API end point of OpenStack.

CFMGD05097 Timeout occurred while connecting to the site. [Site ID:{0}][Content:{1}]

Message Type

ERROR

Event Log

Description

Connection to the site failed.

Parameter

{0}: Site ID

{1}: Content

Corrective Action

Check if the settings of the OpenStack site information are correctly configured, referring to "Discovery Definition File" in the "Reference Guide".
Check whether the admin server can communicate with the API end point of OpenStack.
Check if the OpenStack Identity service is running.

CFMGD05098 The specified project does not exist. [Site ID:{0}][Project ID:{1}]

Message Type

ERROR

Event Log

Description

The specified project does not exist.

Parameter

{0}: Site ID

{1}: Project ID

Corrective Action

Check whether the displayed project exists.

CFMGD05099 The specified stack does not exist. [Site ID:{0}][Stack ID:{1}]

Message Type

ERROR

Event Log

Description

The specified stack does not exist.

Parameter

{0}: Site ID

{1}: Stack ID

Corrective Action

Check whether the displayed stack exists. When a project ID is specified for the option, check whether the stack displayed for the specified project exists.
Check whether admin privileges have been granted to the service access user of the project that manages the displayed stack.

CFMGD05100 The specified instance does not exist. [Site ID:{0}][Instance ID:{1}]

Message Type

ERROR

Event Log

Description

The specified instance does not exist.

Parameter

{0}: Site ID

{1}: Instance ID

Corrective Action

Check whether the displayed instance exists. When a project ID is specified for the option, check whether the instance displayed for the specified project exists.
Check whether admin privileges have been granted to the service access user of the project that manages the displayed instance.

CFMGD05101 Acquisition of the stack list has failed. [Site ID:{0}][Project ID:{1}]

Message Type

WARNING

Event Log

Description

Acquisition of the stack information has failed.

Parameter

{0}: Site ID

{1}: Project ID

Corrective Action

Check whether admin privileges have been granted to the service access user of the displayed project.
Check if the displayed project is valid.
Check if the OpenStack Orchestration service is running.

CFMGD05102 Acquisition of the instance list has failed. [Site ID:{0}][Project ID:{1}]

Message Type

WARNING

Event Log

Description

Acquisition of the stack information has failed.

Parameter

{0}: Site ID

{1}: Project ID

Corrective Action

Check whether admin privileges have been granted to the service access user of the displayed project.
Check if the displayed project is valid.

CFMGD05103 Acquisition of the stack information has failed. [Site ID:{0}][Stack ID:{1}][Details:{2}]

Message Type

ERROR

Event Log

Description

Acquisition of the stack information has failed.

Parameter

{0}: Site ID

{1}: Stack ID

{2}: Details

Corrective Action

Check that the displayed stack is not being deployed. If it is being deployed, wait until the deployment is complete and then try again.
Check whether admin privileges have been granted to the service access user of the project that manages the displayed stack.

CFMGD05104 Acquisition of the instance information has failed. [Site ID:{0}][Instance ID:{1}][Details:{2}]

Message Type

ERROR

Event Log

Description

Acquisition of the instance information has failed.

Parameter

{0}: Site ID

{1}: Instance ID

{2}: Details

Corrective Action

Check that the displayed instance is not being deployed. If it is being deployed, wait until the deployment is complete and then try again.
Check whether admin privileges have been granted to the service access user of the project that manages the displayed instance.
When the instance is deleted in the stack, this message is displayed.
Check if the OpenStack Network service is running.

CFMGD05105 Acquisition of the stack information has failed because the stack is being deployed. [Site ID:{0}][Stack ID:{1}]

Message Type

WARNING

Event Log

Description

Acquisition of the stack information has failed because the stack is being deployed.

Parameter

{0}: Site ID

{1}: Stack ID

Corrective Action

Wait until the deployment is complete and then try again.

CFMGD05106 Acquisition of the instance information has failed because the instance is being deployed. [Site ID:{0}][Instance ID:{1}]

Message Type

WARNING

Event Log

Description

Acquisition of the instance information has failed because the instance is being deployed.

Parameter

{0}: Site ID

{1}: Instance ID

Corrective Action

Wait until the deployment is complete and then try again.

CFMGD05107 Some of the instance information was not acquired. [Details:{0}]

Message Type

INFO

Event Log

Description

Some of the instance information was not acquired.

Parameter

{0}: Details

Corrective Action

Check whether OpenStack is correctly configured, referring to "Settings for Linking to OpenStack" in the Installation Guide.
Check whether the displayed instance is up and running.
Check if the OpenStack Compute and Image services are running.

CFMGD05108 Timeout occurred while confirming completion of deployment. [Site ID:{0}][ID:{1}]

Message Type

ERROR

Event Log

Description

Timeout occurred while waiting for deployment.

Parameter

{0}: Site ID

{1}: Stack ID or instance ID

Corrective Action

Specify an appropriate monitoring period and then try again.

CFMGD05109 Acquisition of the project list has failed. [Site ID:{0}]

Message Type

ERROR

Event Log

Description

Acquisition of the domain or project information has failed.

Parameter

{0}: Site ID

Corrective Action

Check whether admin privileges have been granted to the service access user of the main project.
Check if the main project of the service access user is valid.
Check if the OpenStack Identity service is running.
Check if the settings of the OpenStack site information are correctly configured, referring to "Discovery Definition File" in the "Reference Guide".

CFMGD05118 Failed to get middleware information. An error has occurred during execution of the software patch collection script. [Server ID:{0}][IP address:{1}][OS:{2}][Information collection source ID:{3}]
{4}

Error Type

ERROR

Output to Event Logs or Syslogs

Description

Failed to get middleware information. An error has occurred during execution of the software patch collection script.

Parameters

{0}: Server ID

{1}: IP address

{2}: OS

{3}: Information collection source ID

{4}: Cause

Corrective Action

Refer to the message displayed as the cause and take corrective action accordingly.

CFMGD05119 Failed to get middleware information. The description in the collection information CSV file is incorrect. [Server ID:{0}][IP address:{1}][OS:{2}][Information collection source ID:{3}][File name:{4}][Line number:{5}][Cause:{6}]
{7}

Error Type

ERROR

Output to Event Logs or Syslogs

Description

Failed to get middleware information. The description in the collection information CSV file is incorrect.

Parameters

{0}: Server ID

{1}: IP address

{2}: OS

{3}: Information collection source ID

{4}: File name

{5}: Line number

{6}: Cause

{7}: Line

Corrective Action

An error has occurred while reading the software information CSV file or patch information CSV file. Review the software patch collection script according to the displayed cause as shown below.

Cause	Meaning
Number of elements.	Review the number of elements in the line indicated.
The specified elements are invalid.()	The values entered in the elements in "()" in the line indicated is invalid. Enter valid values. For acceptable values, refer to "Collection Information CSV File" in the Developer's Guide. For values specifiable for individual collection items, refer to "List of Collection Items" in the Developer's Guide.
Mandatory elements are not specified.	Enter values for the required items in the line indicated.
Identification items are not specified.	Specify values for the identification items in the line indicated.
The same local IDs are specified in another line.	The same local IDs are already specified in one of the preceding lines.
The same installed software is specified in another line.	The same installed software is already specified in one of the preceding lines.
The same applied patches are specified in another line.	The same applied patch information is already specified in one of the preceding lines.

CFMGD08001 An error has occurred with the IP address conversion processing for registering information about applied patches.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering information about applied patches.

Corrective Action

Contact Fujitsu technical support.

CFMGD08002 An error has occurred with the IP address conversion processing for registering information about applied patches. [File path:{0}]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering information about applied patches.

Parameter

{0}: File path

Corrective Action

Check the privileges for the path output in the message.
Check the capacity of the disk.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD08003 An error has occurred with the IP address conversion processing for registering information about applied patches. [Details: An error has occurred with the API for acquiring the creation date/time.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering information about applied patches.

Corrective Action

If linked to ServerView Resource Orchestrator, check that the ServerView Resource Orchestrator service is running.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD08004 An error has occurred with the IP address conversion processing for registering information about applied patches. [Details: An error has occurred with the IP address conversion API.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering information about applied patches.

Corrective Action

Ensure that the services of Systemwalker Software Configuration Manager are running.
If linked to ServerView Resource Orchestrator, check that the ServerView Resource Orchestrator service is running.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD09004 An error has occurred with ciimport processing. [Details:{0}]

Message Type

ERROR

Event Log

Description

An error has occurred with ciimport processing.

Parameter

{0}: Detail code for ciimport processing

Corrective Action

Contact Fujitsu technical support.

CFMGD09007 Failed to write the arrival date for released patch information. [File path:{0}]

Message Type

ERROR

Event Log

Description

Failed to write the arrival date for released patch information.

Parameter

{0}: Path to "arriveDate.txt"

Corrective Action

Contact Fujitsu technical support.

CFMGD09015 An error has occurred with the processing that generates the work file for registering released patch information. [File path:{0}]

Message Type

ERROR

Event Log

Description

An error has occurred with the processing that generates the work file for registering released patch information.

Parameter

{0}: File path

Corrective Action

Contact Fujitsu technical support.

CFMGD09016 Failed to read the released patch information file. [File path:{0}]

Message Type

ERROR

Event Log

Description

Failed to read the released patch information file.

Parameter

{0}: File path

Corrective Action

Contact Fujitsu technical support.

CFMGD09017 Failed to read the arrival date for released patch information. [Released patch information arrival date:{0}]

Message Type

ERROR

Event Log

Description

Failed to read the arrival date for released patch information.

Parameter

{0}: Released patch information arrival date

Corrective Action

Contact Fujitsu technical support.

CFMGD10001 An error has occurred with the IP address conversion processing for registering patch authorization information.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering patch authorization information.

Corrective Action

Contact Fujitsu technical support.

CFMGD10002 An error has occurred with the processing for registering patch authorization information.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the processing for registering patch authorization information.

Corrective Action

Contact Fujitsu technical support.

CFMGD10003 Unable to send an email to [user:{0}]. [Details:{1}]

Message Type

ERROR

Event Log

Yes

Description

Unable to send an email to the user.

Parameter

{0}: User ID

{1}: Message ID for the email transmission function

Corrective Action

The message ID (CFMGMxxxxx) for the email transmission function will be output in the message details. Take the appropriate action based on this message ID.

CFMGD10004 Unable to send an email because the user ID for the administrator cannot be acquired from the managed server. [Server ID:{0}][IP address:{1}]

Message Type

ERROR

Event Log

Yes

Description

Unable to send an email because the user ID for the administrator cannot be acquired from the IP address of the managed server.

Parameter

{0}: Server ID

{1}: IP address

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
Check that an administrator has been registered for the managed server output in the message.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD10005 An error has occurred with the IP address conversion processing for registering patch authorization information. [File path:{0}]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering patch authorization information.

Parameter

{0}: File path

Corrective Action

Check the privileges for the path output in the message.
Check the capacity of the disk.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD10006 An error has occurred with the IP address conversion processing for registering patch authorization information. [Details: An error has occurred with the API for acquiring the creation date/time.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering patch authorization information. An error has occurred with the API for acquiring the creation date/time.

Corrective Action

If linked to ServerView Resource Orchestrator, check that the ServerView Resource Orchestrator service is running.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD10007 An error has occurred with the IP address conversion processing for registering patch authorization information. [Details: An error has occurred with the IP address conversion API.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the IP address conversion processing for registering patch authorization information. An error has occurred with the IP address conversion API.

Corrective Action

Ensure that Systemwalker Software Configuration Manager is running.
If linked to ServerView Resource Orchestrator, check that the ServerView Resource Orchestrator service is running.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD11001 An error has occurred with the processing for deleting patch authorization information.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the processing for deleting patch authorization information.

Corrective Action

Contact Fujitsu technical support.

CFMGD11002 An error has occurred with the processing for deleting patch authorization information. [Details: An error has occurred with the file copy processing. Source:{0} Destination:{1}]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the processing for deleting patch authorization information. An error has occurred with the file copy processing.

Parameter

{0}: Path to the file to copy from

{1}: Path to the file to copy to

Corrective Action

Check the privileges for the path output in the message.
Check the capacity of the disk.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD11003 An error has occurred with the processing for deleting patch authorization information. [Details: An error has occurred with the processing that generates the work files for deletion processing. File path:{0}]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the processing for deleting patch authorization information. An error has occurred with the processing that generates the work files for deletion processing.

Parameter

{0}: File path

Corrective Action

Check the privileges for the path output in the message.
Check the capacity of the disk.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD11004 An error has occurred with the processing for deleting patch authorization information. [Details: An error has occurred with the processing that generates the work files for deletion processing.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the processing for deleting patch authorization information. An error has occurred with the processing that generates the work files for deletion processing.

Corrective Action

Check the capacity of the disk.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD12001 An error has occurred with CMDB search processing. [Details: An error has occurred with {0}.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with CMDB search processing.

Parameter

{0}: CMDB process name

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD12002 An error has occurred with CMDB connection processing. [Details: An error has occurred with {0}.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with CMDB connection processing.

Parameter

{0}: CMDB process name

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD12003 An error has occurred with CMDB deletion processing. [Details: An error has occurred with {0}.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with CMDB deletion processing.

Parameter

{0}: CMDB process name

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD12004 An error has occurred with CMDB edit processing. [Details: An error has occurred with {0}.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with CMDB edit processing.

Parameter

{0}: CMDB process name

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD12005 An error has occurred with CMDB registration processing. [Details: An error has occurred with {0}.]

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with CMDB registration processing.

Parameter

{0}: CMDB process name

Corrective Action

Restart Systemwalker Software Configuration Manager.
If the problem is not resolved after restarting, and if linked to ServerView Resource Orchestrator, restart the OS.
If the cause of the problem is other than the above, contact Fujitsu technical support.

CFMGD14001 An error has occurred with the cleanup processing for released patch information.

Message Type

ERROR

Event Log

Yes

Description

An error has occurred with the cleanup processing for released patch information.

Corrective Action

Contact Fujitsu technical support.

CFMGD90000 The program for receiving files has terminated abnormally. The program failed to accept file transfers. [Error category:{0}],[Error code: {1}],[Detail code:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files has terminated abnormally. The program failed to accept file transfers.

Parameter

{0}: Error category

{1}: Error code

{2}: Detail code

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.

CFMGD90001 The program for receiving files has terminated abnormally. The Systemwalker File Transfer Library Control (SWCFMG) has stopped. [Error category:{0}],[Error code: {1}],[Detail code:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files has terminated abnormally. The Systemwalker File Transfer Library Control (SWCFMG) has stopped.

Parameter

{0}: Error category

{1}: Error code

{2}: Detail code

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.

CFMGD90002 The program for receiving files has terminated abnormally. The program failed to accept a file transfer start request. [Error category:{0}],[Error code: {1}],[Detail code:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files has terminated abnormally. The program failed to accept a file transfer start request.

Parameter

{0}: Error category

{1}: Error code

{2}: Detail code

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.

CFMGD90003 The program for receiving files has terminated abnormally. The program failed to accept file transfer completion. [Error category:{0}],[Error code: {1}],[Detail code:{2}]

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files has terminated abnormally. The program failed to accept file transfer completion.

Parameter

{0}: Error category

{1}: Error code

{2}: Detail code

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.

CFMGD90004 The program for receiving files has terminated abnormally.

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files has terminated abnormally.

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.

CFMGD90005 The program for receiving files failed to start.

Message Type

ERROR

Event Log

Yes

Description

The program for receiving files failed to start.

Corrective Action

Restart the Systemwalker File Transfer Library Control (SWCFMG) service and then Systemwalker Software Configuration Manager.
Use the Services dialog box in the Control Panel to restart the Systemwalker File Transfer Library Control (SWCFMG) service.
Refer to "Starting and Stopping Systemwalker Software Configuration Manager" in the Systemwalker Software Configuration Manager Operation Guide for information on how to start Systemwalker Software Configuration Manager.