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Cloud Services Management V1.1.0 User's Guidefor Planner and Operator
FUJITSU Software

5.1 Confirming Requests

This section explains how to confirm requests.

  1. Go to the [Request Management] menu in the [Home] window and click the [To the list] link.

  2. The [Request List] window is displayed.

    In this window, tasks for which the login user has been specified as an approver and tasks which the login user has requested are displayed.

    When a user possesses multiple roles, regardless of whether the role is logged in, all requests for available roles can be viewed.

    Requests for which the login user is specified as an approver are displayed on the top of the list, and below that the requests for which operations (request, approval, rejection, and cancellation) were performed by the login user are displayed in descending order of request ID. For details on the approval statuses of requests, confirm using the [Request Details] window.

    Figure 5.2 Request List Window

    1. Filter

      For [Request Name], [Request ID], [Request Type], [Requested By], [Status], and [Request Date], specify keywords to refine the displayed list of requests.

      Information

      The items displayed to the left of the [Filter] button are displayed as "filtered items / items retrieved from the management server".

    2. Links to Details windows

      Clicking the link opens the Details window of the relevant request.

    3. Status

      Displays the approval status of a request.

      Status

      Approval Status

      Approved

      Indicates that final approval has been granted.

      Rejected

      Indicates that the request has been rejected.

      Waiting Processing

      Indicates that the request is waiting for approval.

      Failed

      Indicates that an error occurred during reflection on the system after approval.

      Cancel

      Indicates that the request has been canceled.

    4. Links to related information

      Clicking a link displays the relevant request information.


Point

  • The [To the waiting request list] link

    Clicking the [To the waiting request list] link in the [Request Management] menu from the [Home] window displays the [Request Management] window, and the requests in the waiting processing status for which the login user has approval authority are displayed.

  • Requests which have exceeded the determined storage period

    Requests whose approval status are approved, rejected, cancel, or failed, are automatically deleted on a regular basis when after a set storage period.

    Operators are responsible for configuration of the storage period. For details on how to configuring the storage period, refer to the "FUJITSU Software Cloud Services Management Operation Guide".