When the services of this product do not stop, the stop process of the web server service may still be in the stopping status.
Confirm the problem and perform recovery using the following procedure.
Confirmation method
From [Administrative Tools] in the Windows Control Panel, open [Services].
In the [Services] window, confirm the status of the service named "FUJITSU Software Cloud Services Management Web Server(APP)".
If the status is "stopping", perform the recovery procedure below.
If the status is something other than "stopping", collect troubleshooting data and contact Fujitsu support staff.
Recovery procedure
Execute the following command using the command prompt:
"%FSCSM_HOME%\SWCTMG\glassfish3\bin\asadmin" stop-domain app-domain
Stop the services of Cloud Services Management.
For details on how to stop Cloud Services Management, refer to "2.1.2 Stopping".
