Discrepancies may occur between the management information on Cloud Services Management and the status of the cloud service in the following cases:
When backup/restore of Cloud Services Management is performed according to the manual.
When services on the cloud or cloud management products are operated directly.
When trouble occurs in a process of Cloud Services Management.
In such cases, perform the following corrective actions to reconcile the management information on Cloud Services Management and the service status on the cloud service.
There are two types of management information of Cloud Services Management:
Cloud Management Portal
Coordination Adapters
Point
The information about the services managed by the Cloud Management Portal can be output using the fscsm_service export command. Check the correspondence relationship between the exported XML file and the resources on the cloud service and cloud management products.
The information managed by coordination adapters can be confirmed using "Appendix B Operation of the Browser Interface for Coordination Adapter Base Management".
For details on the fscsm_service export command, refer to "5.2.6 Service Output Commands".
Cloud Services Exist which have No Management Information
If any services exist that have no corresponding management information (on both the Cloud Management Portal and coordination adapters), use the management console of the cloud service to delete these excess services.
If any services exist that have no corresponding management information on the Cloud Management Portal, delete the corresponding management information on the coordination adapters. In addition, use the management console of the cloud service to delete these excess services.
Management Information Exists which has No Cloud Service
If management information exists on both the Cloud Management Portal and coordination adapters but there is no corresponding service on the cloud, ask a platform provider to request the deletion of the service using the Cloud Management Portal. However, if an administrator user has been created, the deletion can be requested using that user.
If management information exists on the coordination adapters but there is no corresponding service on the cloud, delete the management information on the coordination adapters.
Note
The deletion request will cause an error because there is no corresponding service on the cloud. However, the management information will be deleted in Cloud Services Management even in such case.
Service Configurations are Different
If the service configurations are different, ask a platform provider to request the modification of the service using the Cloud Management Portal. However, if an administrator user has been created, the modification can be requested using that user.
Note
When an error occurs while configuring services, additional block devices that are not attached to virtual machines may remain. Before requesting modification of services, delete the disks that are not attached using the management console of the cloud.
Point
The content of the modification request will not necessarily match the configuration on the cloud. The configuration on the cloud will be modified according to the modification request.
