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Systemwalker Live Help Client's Guide
FUJITSU Software
Chapter 4 Changing your Configuration > 4.1 Changing your Live Help settings by using the Client Setup program > 4.1.1 User Name
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4.1.1 User Name

To change your Live Help user name as it appears in the Client startup screen, edit the Name field. The name can be up to 16 characters.

Note

  • A user name cannot contain double quotation ( " ).

  • If the specified user name begins with or ends with a space, Live Help Client will delete the space character automatically.

  • When the Live Help Client program is running as a service, you cannot change the user name of it. If you click the Change Settings button on the Client startup dialog box, the Name field will be grayed out and become unavailable. In such case, follow the steps below to change the user name:

    1. Click the Change Settings button to start Client Setup.

    2. Change the running method of the Live Help Client to "Do Not Run as a Service," and exit Client Setup.

    3. Again, click the Change Settings button to start Client Setup.

    4. Change the user name.

    5. Back the running method to one of "Run as a Service" options, and exit Client Setup.


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