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Systemwalker Desktop Patrol Installation Guide
FUJITSU Software

2.4.1 Install DS

This section describes how to install DS.

After installing Systemwalker Desktop Patrol DS, Systemwalker Desktop Patrol CT can be installed at the same time. And it can manage as other CTs do.

CT function of DS cannot be uninstalled alone.

Systemwalker Desktop Patrol DS is installed after the installation of Systemwalker Desktop Patrol CS is completed and the environment has been constructed.

There are two ways to install DS:

Note

CT registration password

  • To use a CT registration password, ensure that the server administrator uses CustomPolicy.exe (policy for modifying custom setup command) to enable it. CT registration passwords can be set per target server (CS and DS). Refer to the Systemwalker Desktop Patrol Reference Manual for details on the command.

    It is recommended to change the CT registration password using CustomPolicy.exe (policy for modifying custom setup command) once the CT is extracted.

  • If a CT registration password is enabled, it must be set on the CT.

Issues to be confirmed before installation

2.4.1.1 Installation using the Wizard

The procedures for installing DS are as following. Besides, for the operating environment, refer to Systemwalker Desktop Patrol User's Guide.

  1. Log on to Windows using an account that belongs to the Administrators group.

  2. If you are using other applications, close them.

  3. Enter the following URL in the Address bar of Web Browser.

    http://server information (FQDN name or host name or IP address of [Systemwalker Desktop Patrol CS])/DTP/index.html
  4. The login window is displayed, enter User ID and Password, click the Login button. Consult the user ID and password to "System Administrator".

    Item

    Description

    User ID

    Enter the user ID of "System Administrator" or "Department Administrator".

    Password

    Enter the password of "System Administrator" or "Department Administrator".

  5. The main menu is displayed. Click CS/DS Settings and Status of the Environment Setup window. The following window is displayed.

  6. Click Download of CS/DS as the higher server with DS installed.

  7. The Download Files dialog box is displayed and the message for confirming saving appears, click the Open button.

  8. The Welcome window is displayed, click the Next button.

    Note

    Before the Welcome dialog box above is displayed, the following message window might be displayed, click the Run button to start installation.

  9. The Select Installation Target window is displayed.

    If you do not want to modify the displayed installation target, click the Next button.

    To modify the installation target, click the View button of the folder to be modified and click the Next button after the folder is modified.

    Do not specify the directory containing Multi-byte /single-byte characters (Chinese) in Installation Target Folder.

  10. The following Server environment setup window is displayed.

    Note

    Server environment setup window will be displayed behind the background window during installation.

    Display the window by switching the window through the task bar or Alt+TAB key.

    Enter the following information and click the Next button after confirmation.

    Item

    Description

    Server name (Required)

    Specify "Section Name" for installing Systemwalker Desktop Patrol DS. Specify it as characters within 50 characters included single-byte alphanumeric characters and special characters "-", "@", ".".

    Example) Fujitsu Company

    Host name (Required)

    (cannot be modified once set here)

    Display the initial value, modify it as required.

    If the initial value has not been displayed, input the host name according to the following conditions.

    Specify "FQDN Format", "IP Address" or "Windows Host Name" of PC with Systemwalker Desktop Patrol DS installed. Specify it within 50 characters with alphanumeric characters, - (hyphen) and . (period).

    Example) ds.example.com

    This host name should be set under the environment where the name can be analyzed through the connected Systemwalker Desktop Patrol DS/CT.

    Note

    Communication in IPv6 environments

    IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:

    • Register the CS and DS host name and IP address in the DNS server.

    • Register the CS and DS host name and IP address in the communication source PC hosts file.

    Software distribution port number (Required)

    Display the port number for software distribution specified at CS installation. Here, it can be viewed instead of being modified.

    Port number for inventory transmission (Required)

    Display the port number for Inventory transmission specified at CS installation. Here, it can be viewed instead of being modified.

    Directory for saving distributed software (Required)

    (cannot be modified once set here)

    Specify the directory of the software distribution saving target with absolute path.

    Set the initial value as "dtpInstallDir\FJSVsbtrs\data\swc". To modify, specify a directory with sufficient available capacity.

    Besides, when applying the security patches automatically, specify a directory with sufficient available capacity excluding Windows Installation Drive.

    Point

    To prevent OS damage, it is recommended to specify the space excluding the Setup disk

    To prevent insufficient disk space due to registering/distributing software or automatically applying security patches, it is recommended to specify distribution software saving directory as other space excluding OS Setup disk

    Maximum size

    Specify in "MB" the maximum disk capacity of the software distribution saving directory. Specify a number within 1-999999 in the maximum size.

    If omitted, the maximum size is the available capacity of the specified directory.

    A value larger than the available capacity of the specified drive in Software Distribution Saving Directory can be set. Set the maximum size combining with PC environment design.

  11. The following Server environment setup window is displayed, confirm that the Use a proxy server for connections to an upstream server checkbox is not selected and click the Next button.

    Here, the "Upstream Server" refers to the server selected and downloaded in the DS Downloading window.

    The proxy cannot be set at installation. For proxy setting, refer to "2.3.5.5 Set Proxy".

    This window cannot be returned after the following Server environment setup window is displayed.

  12. The Environment Setup window is displayed.

    Enter the following information and click the OK button after confirming the content.

    Environment Setup Tab

    Item

    Description

    Identification

    User ID (Required)

    Specify the user ID to manage as CT. Make sure to specify.

    The user ID set here will be displayed through the main menu for identifying the user.

    You can specify up to 20 halfwidth alphanumeric characters. Single-byte alphanumeric characters and single-byte symbols "-", "@", "." are allowed.

    It is case sensitive for English letters.

    PC name (Required)

    Specify the name to manage as Systemwalker Desktop Patrol CT.

    You can specify up to 20 halfwidth alphanumeric characters. Besides, fullwidth characters, space and the following special characters cannot be specified.

    "+", "*", "?", "<", ">", ",", ";", ":", "\", "/", """, "|"

    User

    Content

    Enter when it is prompted to enter in "System Administrator". Characters of 256 characters at most can be specified. Multi-byte characters, single-byte letters and numbers, single-byte space and the following special characters can be specified.

    "-", "@", ".", "(", ")", "[", "]", "<", ">", ":", ";", "/", "{", "}"

    Server

    Connection server

    Specify the host name of the connection server in FQDN format or with IP address. If it has been set at installation, there is no need to input/modify.

    If this value needs to be changed after installation, you can specify up to 256 alphanumeric characters, and the following symbols: - .

    Note

    Communication in IPv6 environments

    IPv6 addresses cannot be specified. For communication in IPv6-only environments, register beforehand using one of the following patterns, and then enter the host name:

    • Register the CS and DS host name and IP address in the DNS server.

    • Register the CS and DS host name and IP address in the communication source PC hosts file.

    Continue installation.

    Besides, when performing Active Directory linkage, do not set the following value in User Identification Information tab.

    • User ID: the logon name of Windows domain

      (In case of "user@domain.jp", "domain\user", set the "user" part.)

    • PC name: computer name

  13. The Installation Completed window is displayed after the processing is completed normally, click the Finish button.

2.4.1.2 Silent Installation

Note

  • Silent installation can only be performed when you are performing installation for the first time.

  • Installation process must not be interrupted during silent installation.

Installation procedure

Follow the steps below to perform silent installation:

  1. Create an installation parameter CSV file.

    Refer to "A.2.1 Installation Parameter CSV File" for details.

    If you are performing installation using the default values for all parameters, this step is not required.

  2. Use the parameter setup command to create a response file.

    Refer to "A.2.2 Parameter Setup Command" for details.

    If you did not create an installation parameter CSV file in step 1, this step is not required.

  3. Prepare the resources required for silent installation.

    Copy the following resources to the folder in the TMP environment variable.

    • DS installer (DSSetup.exe)

      The DS installer is located under the following folder on the CS.

      iisHomeDir\wwwroot\DTP\DS

    • Server environment setup file (ATOOL_policy_ds.zip)

      The server environment setup file is located under the following directory on the CS.

      • If the upstream server is the CS:
        iisHomeDir\wwwroot\DTP\DS

      • If the upstream server is the DS:
        iisHomeDir\wwwroot\DTP\DS\upstreamServerHostName

  4. Execute the silent installation command.

    Refer to "A.2.4 Silent Installation Command" for details.

  5. Check the installation result in the returned value and message from the silent installation command.

Refer to "A.2 Silent Installation of DS" for details on the files and commands used, and messages output, in silent installation.